Prime Roofing & Restoration

All 3 of the one and two-star reviews we hold for Prime Roofing & Restoration, most recent first.

• 1 out of 5T KnEdited 3 years ago

  I called for an estimate, owner took down my information while he was getting work done to his vehicle. Said he would show up following day but never showed up. No call, no show.

  Reply from the business

  I hope all is well. Can you send your address please. I want to make sure that we are the company you contacted.

• 1 out of 5Mike Osborn3 years ago

  Contracted with this company to put a new metal roof on our house, and they did a poor job. Tried to get them to come back and correct the issues but they don't return calls or do the necessary work that should have been done the first time! Now having to pay a different company to do the work they should have done.

  Reply from the business

  Mike, I'm so sorry for your issues. What is your address. I wanted to make sure we are the company that installed the roof on your house. I can't find your name in our system.

• 2 out of 5Jesse Griffis5 years ago

  I submitted a request for a quote a few weeks back and it took several days for Prime Roofing to call me back to verify some information, which I understood might be the case during 2020. I do not recall who I talked with but they told me …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Jesse, I hope all is well. Can you give me a call when you get a chance please.

• roof replacement66
• cleanup49
• insurance claim assistance39
• easy to work with19
• quick completion8
• hail damage repair8
• efficient crew5
• responsive staff5
• leak detection3
• metal roof3
• roof removal2

14 more of the 225 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Timothy Cain17 hours ago

  They were prompt and did a superior job replacing our roof. Handled all the insurance details. I am very pleased.

  Reply from the business

  Thanks, Timothy! We’re glad we could be prompt, deliver a great roof replacement, and take the stress off by handling the insurance details for you. We really appreciate your trust in Prime Roofing & Restoration.

• 5 out of 5Steve Brannana day ago

  They did a great job reroofing our home in Meadow Brook. Scheduled easily at a fair price. Took a day and a half.

  Reply from the business

  Thanks, Steve—glad we could get your home in Meadow Brook reroofed quickly and at a fair price. We appreciate you noting how easy the scheduling was and that the crew got it done in about a day and a half.

• 5 out of 5Sharonda Jonesa month ago

  Prime Roofing & Restoration did a great job. They kept the area clean. They were fast and efficient. It only took one day.

  Reply from the business

  Thank you, Sharonda! We’re glad you were happy with how clean we kept the area and how fast and efficient the crew was. We appreciate you trusting Prime Roofing & Restoration and are happy we could get it all done in one day.

• 5 out of 5Blake Mishoea month ago

  It was a great experience dealing with the Prime Roofing and Restoration team. Communication was good. They explained everything clearly. The crew that came to do the work did a great job and cleaned up everything that hit the ground. A great company to have do roofing or restoration work.

  Reply from the business

  Blake, thank you for the kind review. We’re glad our communication and clear explanations made the process easy, and that our crew’s workmanship and cleanup met your expectations. We really appreciate you recommending Prime Roofing & Restoration for roofing and restoration work.

• 5 out of 5D. DayEdited 2 months ago

  The roof installed by Prime Roofing looks great! Love the color and design of the roof, and the crew was very organized, fast, and efficient. Excellent job!

  Reply from the business

  Thanks so much, D.! We’re glad you love the color and design of your new roof, and it means a lot to hear our crew was organized, fast, and efficient. We really appreciate the 5-star review!

• 5 out of 5Natalie Evans2 months ago

  Very helpful and thorough

  Reply from the business

  Thank you, Natalie! We’re glad you found our team helpful and thorough, and we appreciate you taking the time to leave a review. If you ever need anything with your roof down the road, we’re here to help.

• 5 out of 5David Kennedy3 months ago

  Great job all around!

  Reply from the business

  Thanks so much, David! We really appreciate you taking the time to share that, and we’re glad everything went smoothly from start to finish.

• 5 out of 5chuck bennick3 months ago

  We were needing a roof repair after a storm. The tech came as promised and the repair was done on the initial visit. Very pleased. Highly recommend Prime!

  Reply from the business

  Chuck, thanks so much for the kind review. I’m glad our tech showed up when promised and was able to get your storm-related roof repair taken care of on the first visit. We really appreciate the recommendation.

• 5 out of 5Ben & Amanda Dobbins3 months ago

  Prime Roofing did a fantastic job replacing our roof after storm damage. The whole process was quick and easy from start to finish, and their team was professional and efficient. They completed the work on time and left everything clean with no mess behind. We’re very happy with the results and would definitely recommend them.

  Reply from the business

  Ben & Amanda, thank you for the wonderful review. We’re glad we could make the storm-damage roof replacement quick and easy, and that our crew’s professionalism, efficiency, and cleanup stood out. We really appreciate the recommendation and are happy you love the results.

• 5 out of 5George Foozer4 months ago

  We highly recommend Prime Roofing & Restoration as they took time to explain each step in the process and helped us with our insurance company to removal and replacement of our roof and leaving the site clean!

  Reply from the business

  George, thank you for the strong recommendation and for trusting Prime Roofing & Restoration with your roof replacement. We’re glad our team could walk you through each step, help with your insurance claim, and keep the jobsite clean from start to finish.

• 5 out of 5Tricia Wells4 months ago

  Bill was great at communicating with me. The team that came to do the work was efficient and did a super job. They cleaned up after all the work.

  Reply from the business

  Thank you, Tricia! We really appreciate you sharing how well Bill communicated throughout the process and that our crew was efficient, did a great job, and left everything clean when they were done. We’re grateful you chose Prime Roofing & Restoration.

• 5 out of 5Mike Davis5 months ago

  Roof and gutters replaced in less than two weeks from initial call to complete. The work looks great and was competitively priced for the job provided. Cleanup was excellent, shoutout to Solomon and crew.

  Reply from the business

  Mike, thank you for the great review. I’m glad we were able to get your roof and gutters replaced so quickly, with a competitive price and a clean finish. I’ll be sure to pass your shoutout along to Solomon and the crew.

• 5 out of 5Traci Timmons6 months ago

  Alfonso serviced my Roof. He did an Outstanding Job!! Roof Service is already expensive and for small jobs overpriced, but Alfonso made sure to include and pay attention to the Small Details. Small Details are what makes the difference in a Job done extremely well!! Afterwards, I felt like like I had excellent professional service that was well worth the price and he also finished in a timely manner! He then Cleaned up and Hauled away All Debris!! My property definitely received professional service!!

  Reply from the business

  Thank you, Traci, for your wonderful review! I'm so glad to hear that Alfonso provided excellent service and paid attention to the small details, making the job well worth the price. Ensuring a clean and tidy work area is always a priority for us, and we're thrilled to hear you were satisfied with the outcome.

• 5 out of 5Kay Hallman6 months ago

  John Phillips performed a free inspection finding storm damage to my roof. He met with my insurance adjuster making the claim process seamless. The installation crew was fantastic. They arrived on time and worked diligently with minimal impact on my daily routine. Their clean-up was great. My new roof is beautiful! I highly recommend Prime for your roofing needs.

  Reply from the business

  Thank you so much for the wonderful review, Kay! I'm delighted to hear that John was able to assist you smoothly through the inspection and insurance process. It's great to know that our crew's punctuality and efficiency left you with a beautiful new roof and a hassle-free experience.

What’s under your shingles matters just as much as what’s on top. 🏠 Underlayment is the hidden layer that keeps water out when wind drives rain past your shingles. At Prime Roofing & Restoration, our crews take that step seriously on every roof installation and roof replacement in the Alabaster area. As a local roofing contractor, we use quality materials and careful prep so your shingle roofing system performs the way it should for years to come. · Proper underlayment for lasting leak repair protection · Asphalt roofing systems built for Alabama weather · Clean, organized job sites from start to finish If your roof is showing its age, let’s take a look before the next round of storms. Schedule your free inspection and get a clear, honest estimate today. Prime Roofing & Restoration 5 Brown Cir, Alabaster, AL 35007, United States 📞 Call now for a complementary estimate. 📍 Driving directions: https://www.google.com/maps?ll=33.2592931-86.8121193&z=16&t=m&hl=en&gl=US&mapclient=embed&cid=11335146081860176390 #RoofingContractor #RoofInstallation #RoofReplacement #ShingleRoofing #LeakRepair #AsphaltRoofing #AlabasterAL #PrimeRoofingAndRestoration13 hours agoCall now

• Licensed

  “…Our licensed team ensures every roof is built to…”

• License number shown

  “…LICENSE NUMBER: 30275 Your Elite Commercial and Residential…”

• Insured

  “…Licensed & insured contractors: We’re fully certified…”

• States years in business

  “…and eco-friendly, often lasting over 50 years with proper installation and minimal…”

• Free estimates

  “…Book a Free Inspection Name Email Phone Street Address of…”

Their site also states: warranty offered, 24/7 emergency call-out.