Presto Roofing

All 3 of the one and two-star reviews we hold for Presto Roofing, most recent first.

• 1 out of 5Hialeahsarah Hialeah Sarah3 years ago

  Just reviewed the reviews and can't help but notice the complain of the driver on i75. This morning driver with license plate LOV-U10 crossed the palmetto expressway three lanes to get on the i75 bridge. And once on the bridge he wanted to tailgate me before cutting off more cars going in and out the lanes. Once on i75 I was going about 80 trying to get a picture . If this is a careless, reckless driving employee, I can only imagine the actual work they do. I have a dash cam and will be posting the video online .

  Reply from the business

  I’m very sorry you had this experience Sarah. Our company has a driving policy which sets clear expectations and define the number of violations an employee can have before losing the privilege of driving a work vehicle. With that being said, we need more information to know exactly who was driving. If you could please send us the video from your dashcam by email of that precise situation, it'll help us a great deal. You can send that email to ninette@prestoroofs.com or you can call me directly at 305-392-9081. My name is Ninette Iglesias – I hope we could make this right. Thanks for taking the time to share that with us. I hope to hear back from you soon.

• 1 out of 5Nick Bridget4 years ago

  I had one of your drivers behind me on I-75 this morning. I don't own any professional speed detection devices, but I'd estimate they were doing at least 85 in a 70. This driver started tailgating me and blinking his high beams at me before deciding to cross 4 lanes to make sure he didn't miss his exit. Now, I can't speak for the sort of work someone who behaves that selfishly and recklessly on the road WHILE IN A COMPANY VEHICLE performs, but I can say it's not the sort of person I would want to do any professional work for money, for me.

  Reply from the business

  I’m very sorry you had this experience with one of our employees driving. We take our professionalism and customer-oriented approach very seriously, so thanks for taking the time to share that with us so that we can make it right. Reckless driving is something that our team at Presto Roofing doesn’t take lightly. We had a discussion with all of our drivers this afternoon, and we went over your written communication with them. Our company has a driving policy which sets clear expectations and define the number of violations an employee can have before losing the privilege of driving a work vehicle. With that being said, we need more information to know exactly who was driving. If you could please call the office at 305-392-9081 and ask for Adolfo Zunino – I would greatly appreciate it. We hope we could make this right.

• 1 out of 5Carl Handy5 years ago

  1. Roof Installation & Permits was completed on August 2019 2. On October 31, 2020, after ONLY 14 months of having my new roof installed, we reported to Presto Roofing a leak in our indoor ceiling. Keep in mind there were no major storms in the past 14 months. 3. November 2, 2020, they told me that they would send someone to fix the leak the next day. 4. November 3, 2020, they told me that they will not be able to send someone due to short staffed. They will push the repair for the next day. 5. November 4, 2020, Presto Roofing employees went on the roof and repaired the leak. 6. November 4, 2020, I reached out to Presto Roofing and asked when they will repair the indoor ceiling damage. 7. November 6, 2020, Presto Roofing sent and employee to repair the indoor ceiling. While they were at my house they applied Kilz to the ceiling and they told us they will be back to paint the ceiling another day. 8. November 9, 2020, Presto Roofing sent another employee to my house to paint, but he did not have the paint with him. I also mention to the employee if he will go into the attic to see if there is any additional damages that was caused by the leak from the roof. He then told us that he has to make a phone call to his boss, that he will come back inside the house after he is done with the conversation. After 5 minutes I went outside to check on him, but to find out he left without telling us anything. 9. November 9, 2020, I reached out to Presto Roofing to inform them what had happen when his employee came by my house. 10. November 10, 2020, Presto Roofing contacted me and stated that on the executed contract that they are not responsible for “PERSONAL PROPERTY” damage due to leakage. That their warranty consists of repairing any leaks on my roof for a period of 10 years. They also mention they did the inside repair, but they did not have to do that. They also mention they will not finish the work they started. I told them that in the past 10 days of communication

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Carl, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our contract does state that property damage due to roof leaks are not covered under warranty. Out of our kindness, we did offer to repair the ceiling at no cost to you, to assure that you had a good customer experience. Although it’s difficult to hear the not-so-good stuff, we appreciate you sharing your experience so that we can improve moving forward.

• leak repair4
• permits3
• polite staff3
• quality work3
• pricing3
• family owned2
• inspections2
• warranty2
• product selection2
• lanes2

11 more of the 14 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Elaine Fitzgeralda year ago

  Presto Roofing has done many great jobs for me over the years, for both my business and most recently my personal home. They are a great company to work with in every way. They give a fair price With very clear paperwork. They do what they say they’re going to do. They keep a very clean job site, are always personable and extremely professional from the top boss down to every crew member. We’ve always passed our roof inspections without delay. I would definitely use them again and I would recommend them to anyone.

  Reply from the business

  Thank you so much for your kind words and continued trust in Presto Roofing! It’s always a pleasure working with you, and we truly appreciate the opportunity to handle both your business and personal roofing needs over the years. Your recommendation means a lot to us, and we look forward to serving you again whenever you need us. Thanks again for your support! — The Presto Roofing Team

• 5 out of 5Carol GarciaEdited 2 years ago

  They have been our roofer for 20+ years. Family owned. Always a pleasure to work with.

• 5 out of 5Joanne Young4 years ago

  After several quotes from 3 other large roof companies, I decided to hire Presto Roofing to perform the job. I not only took into consideration pricing (they weren’t the cheapest quote), but I also considered a lot of other factors. #1. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mrs. Young, thanks so much for sharing your experience with us. We really appreciate your business. Please let us know what we can do for you in the future.

• 5 out of 5Judy Boyd4 years ago

  CATEGORY: Roofing, Skylights ** This review is based on 11 enjoyable years of doing business with this …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Judy, thank you for the great review! We’re so happy you loved your experience with us. We work hard to meet expectations like yours and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.

• 5 out of 5Andy Miyares4 years ago

  Very professional company. They provided great service and finished everything on time. I would highly recommend them!

  Reply from the business

  Thank you, Andy, for taking the time to share your feedback with our team.

• 5 out of 5Beth Lazar4 years ago

  We had estimates from 3 other roofers and decided to go with Presto. From the beginning to the end they were FABULOUS! They helped us with choosing the product, obtaining ALL permits, and made it so easy. They showed up on time every day and left the property IMMACULATE at the end of each work day. They were so professional and the finished product is just AMAZING!! I would highly recommend them to everyone that needs a new roof or roof repair.

  Reply from the business

  Beth, thanks so much for sharing your experience with us. We really appreciate your business. Your review means a lot to us and helps spread the word about our business to other customers like you!

• 5 out of 5Nicole Alexa5 years ago

  Found this company online and called for a quote. From that very first call, I have received incredible service! I highly recommend them anytime anyone asks if I know a roofing company because not only are they very professional, but they …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!

• 5 out of 5Ary Velasco5 years ago

  They were professional, reliable and did excellent work. I highly recommend them.

  Reply from the business

  Thank you for your review. It was a pleasure working with you.

• 5 out of 5Gisselle Guerrero5 years ago

  10/10 recommend presto roofind. They were professional, showed up on time, left the premises clean, and made the entire process seamless. I couldn’t be any happier with their services.

  Reply from the business

  Thank you, Gisselle, for taking the time to share your feedback with our team.

• 5 out of 5Elahna Vaz5 years ago

  Presto Roofing fixed a leak in a timely and professional fashion. I will use them for all of my roofing needs.

  Reply from the business

  Thanks so much for your feedback!

• 5 out of 5Rossy Dominguez5 years ago

  PResto Roofing is a top notch roofing company. Their combined years of experience was very important to me as well as the professionalism in handling their clients. I would highly recommend PResto for any type of roofing work needed.

  Reply from the business

  Thanks for the awesome review, Rossy! We work hard to meet expectations like yours, and we’re happy to hear that you are satisfied with our service.