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Roof Warden

Roofing contractor

Premium Roofing Systems

1110 E 4th St, Santa Ana, CA 92701

Google average
4.8
Ratings counted
125
One and two star
4 of 125(3.2%)
California median
0.8%

The first three are Google’s own figures for Premium Roofing Systems, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the California roofers we list with enough ratings to compare.

Rating breakdown

4.8
125 ratings
How the 125 ratings break down, from five stars to one
5
11693%
4
43%
3
11%
2
00%
1
43%
3.2%of these 125 ratings are one or two stars (4)

About typical — the typical roofer in California sits at 0.8%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 4 of the one and two-star reviews we hold for Premium Roofing Systems, most recent first.

  • 1 out of 5B WEdited a year ago

    DO NOT hire this company to replace your roof, gutters, or skylights unless you want someone who talks fast, cuts corners, and lies about their warranty. In the past 6 years, we have had several leaks and discovered various areas of shoddy work where rot wasn't replaced or flashing not installed when needed. We've consulted other roofing companies and even they were surprised at the poor installation. When confronted, they initially "repaired" by applying glue all over the place. Then they became confrontational. We had a horrible experience. Do not repeat our mistake.

  • 1 out of 5Susana Meloche2 years ago

    Called Premium Roofing for work on my garage roof. David came out, looked at the job and stated that within 24 to 48 hrs he would send me an estimate. Days passed and no estimate. I texted him, no response. Called him around 9am and he …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Cari Thiel3 years ago

    I had some water and termite damage on my roof and confirmed with the person I spoke with on the phone that they do repairs and not just new roof installation. Dave came out and seemed knowledgeable and friendly. He provided me with a hand …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hello Cari, thank you for sharing this information about your experience. All feedback is welcome, whether it be good or bad. We are always looking for ways to improve our services. We are aware we came out on 8/16/2022 for the initial free inspection, and you were quoted verbally on site. You left this same comment for us on another platform on 8/19/2022. I would like to apologize for any inconvenience this may have caused on your end, we regret that we missed out on your business. Our turnaround times are longer than usual, and we are doing our best to deliver our free estimates in a timely manner. I hope this single incident does not override all the hard work and amazing client-based family we have built over the years. I want you to know, we are taking this feedback and making improvements moving forward.

  • 1 out of 5Susan Ochoa7 years ago

    Very disappointed with the service. Adrian, the owner, came out and gave us a proposal to replace the roof on our house after the rain in January. We had a leak in the valley of the roof, and the water was flowing into our garage. He said they would start the work the first week of February. He also stated that if the weather report said rain, they would come out and cover the roof where it was leaking. Someone from his office called and said they would be out on Thursday to cover the roof where it was leaking. When it started to rain, my husband called, and they said they were very busy and they would come out on Friday at 11:00. Meanwhile, since the rain was very heavy on Thursday, we had a flood in the garage. Nobody came on Friday, and when we called the office and finally got hold of Adrian, he stated that he would not be out to cover the roof and was very busy and it would be in our best interest to find someone else to take care of the roof and was withdrawing the proposal that he gave us. This left us in a bind and we had to scramble to find someone to come out to do the job.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • timely completion14
  • daily cleanup10
  • thorough team9
  • finished ahead of schedule3
  • extended warranty3
  • no pressure sales3
  • quick installation3
  • project updates3
  • wood replacement2
  • clean job site2

Other reviews we hold

14 more of the 120 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Shell Shockeda day ago

    Premium Roofing System did an excellent job on our roof replacement. From the start, they were very helpful in walking us through the issues with our roof and clearly explaining what needed to be done. They handled the entire permit process, and the work passed inspection with the city inspector without any issues. Going into the tear-off, we knew there could be additional problems due to a known leak, and Aldo found several areas that needed repair beyond the original estimate. He took photos of everything so we could see exactly what they found and why the extra work was needed, which we really appreciated. They also painted the new fascia, and it looks great. The crew was polite throughout the project and left the site clean when they finished. Overall, a great experience

  • 5 out of 5Dave O.5 days ago

    Finally, after 33 years and 3 leaks, it was time to have all the underlayment on my roof replaced. I secured the phone number for Premium Roofing Systems (PRS) when they were working in the neighborhood in September 2025. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5tom carra week ago

    Aldo and Ulises did a great job on my flat roof today. Very good cleanup, courteous and professional. Thank you, Tom Carr

  • 5 out of 5Mei Anga week ago

    Very professional both David and Aldo. I will recomend Premium roofing to my family and friends.

  • 5 out of 5Frank Arellanoa month ago

    I had a great experience with Premium Roofing Systems. I first found them while they were replacing a roof in my neighborhood and decided to reach out for an estimate. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Bena month ago

    Ulises, Aldo, and their team did a great job. Highly recommended!

  • 5 out of 5Henry Ka month ago

    David C. is an excellent Sales rep and the rest of the workers are also excellent. During the roof replacement project, we had a slight hiccup with the payment but the staff assisted us, patiently. Highly recommended.

  • 5 out of 5Jaime Meneses2 months ago

    I would highly recommend Premium Roofing systems for your roofing needs. I received four different estimates, and from the moment David arrived, his proposal was by far the most detailed and clearly explained. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Inna S2 months ago

    Can't have any better experience than with Premium Roofing Systems, replacing our old roof. First, Thurston explained all the details and was very accomodating to our schedule, so they started to work a week earlier. The foreman and project manager Aldo made all work very easy and smooth for us, they were coming in time, the work was very well organized and coordinated. At the end of each day all the areas - ours and our neighbors - was cleaned. After removing the old roof, more problems have been found, and Aldo dealt with all of them without charging us. His team was working in shifts to finish earlier. Ulises even came on Saturday as we though to do some additional things. Both foremen who worked on our roof- Aldo and Ulises- are very professional, and we were lucky to have them working for our house. We are very glad we have choosen Premium Roofing Systems from all the companies and would highly recommend Premium Roofing Systems Company to everyone!

  • 5 out of 5Juanita Whyte2 months ago

    We are very happy with the work done by Premium Roofing Systems. Communication was good all the way around from the office to sales and installation. Ulises was very knowledgeable of the work to be done and provided a competitive price. Aldo and Carlos were on time and completed the work on time. Premium Roofing Systems came through for us. Thank You!

  • 5 out of 5Ivy Ma3 months ago

    I had a really positive experience working with this team on my recent project. From start to finish, everything felt professional, organized, and well-communicated. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Richard Umstaetter3 months ago

    Great experience from start to finish. Aldo coordinated the project perfectly, the team showed up on time, and the work was completed faster than expected. They also replaced a 6‑ft shiplap board at no additional charge, which was a pleasant surprise. Five stars all around.

  • 5 out of 5Carole Frankel3 months ago

    Our experience with premium roofing was nothing but positive. The foreman Aldo was there to explain and answer any questions we might have. He was soft-spoken, very polite and really made our experience easy. the first morning about eight workers showed up and we knew we were off to a good start. At the end of each day, they cleaned up immaculately and finished the job on time and perfectly. I would recommend them without a doubt. We had three estimates and could tell by their original presentation that this would be the best company.

  • 5 out of 5Elissa Masumoto4 months ago

    Smooth Process and Excellent Leadership We’ve now used this roofing company for the second time, and once again, they delivered a great experience. The team worked professionally and communicated well with the city inspector. The crew was friendly, respectful, and clearly worked well together. You could tell there was strong leadership on site, and the project manager did an excellent job keeping everything organized and running smoothly from start to finish. We would absolutely recommend them.

What Premium Roofing Systems says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • License number shown

    “…Blog Contact Get A Quote CA State License #1042214 We are proud to be a GAF Master Elite…”

  • Warranty offered

    “…We stand firmly behind our work. Guaranteed Workmanship Every project is handled…”

  • States years in business

    “…Master Elite Certified | 30+ Years With over 30 years of roofing expertise, experience…”

  • Free estimates

    “…Request your free quote now and explore custom roofing…”

  • Financing available

    “…We offer flexible financing options through our partnerships to ensure…”

Other roofers in Santa Ana

Ranked by how many ratings Google has counted.

Other roofers we list in Santa Ana
Roofing contractor
One Stop Roofingroof replacement, professional workers, competitive pricing4.9180 ratings1.1% one and two star(714) 277-4555
All Service Roofingcompetitive pricing, inspections, professional crew4.9117 ratings2.6% one and two star(714) 457-0906
Luis Mendoza Roofingfair pricing, city inspections, tile roof4.941 ratings2.4% one and two star(714) 604-2598
Pacific Coast Roofing INC.attention to detail, knowledgeable crew, fair bid4.530 ratings10.0% one and two star(562) 348-8456
HD Roofs, Inccrew, cost, inspection4.822 ratings4.5% one and two star(714) 554-0267
New Village Roofingclean up, knowledgeable staff, courteous5.020 ratings0% one and two star(714) 586-4797

All roofers in Santa Ana →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 125 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 125, of which 120 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.