Roofing contractor
One Stop Roofing
2302 S Fairview St, Santa Ana, CA 92704
- Google average
- 4.9
- Ratings counted
- 180
- One and two star
- 2 of 180(1.1%)
- California median
- 0.8%
The first three are Google’s own figures for One Stop Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the California roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 176 | 98% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 1 | 1% | |
| 2 | 1 | 1% | |
| 1 | 1 | 1% |
About typical — the typical roofer in California sits at 0.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for One Stop Roofing, most recent first.
- 2 out of 5Harris Shore2 months ago
How did you coerce all these people into giving you 5 star reviews? This is some of the shoddiest work I have ever experienced in my 35 years of hiring contractors.... highlighted by a vaping site manager who expected me to be responsible …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Mr. Shore, 2 star reviews are just as important as 5 stars. We never Coerce any clients to share their experience with us. I conducted a thorough investigation on your comments. Based on the information this project was completed 12 months ago, the property sat 250 feet from street in Hollywood Hills which added degrees of difficulty to deliver the material, in addition this logistical concern was shared before the project date. We do appreciate you sharing your experience as it will help us with future client satisfaction. One Stop Roofing
- 1 out of 5Tina Nguyena year ago
BEWARE! One Stop Roofing re-roof our garage and storage room last summer. Our experience with them has been immensely frustrating and disappointing. From the first point of contact for a re-roof estimate to the completion of the project, it took a total of 3 MONTHS due to unprofessionalism and poor leadership. We had a request to replace the decking of the storage room and convert it back to flat roof (original layout) in addition to re-roof. They sent out their Sales Representative and a Roofing Technician in-person to provide an estimate for the project. We agreed with the estimate and signed the contract. Then, on the day of the project, the team showed up, LEFT ABRUPTLY, and FAILED to perform. We get a call from the Sales Representative saying that the estimate is going to be higher. This was frustrating because my partner and I have shown, explained, and provided pictures of the amount of old wood needed to be removed and replaced IN-PERSON and via EMAIL BEFORE we agreed to sign the contract. So that was the first red flag. On the day of the project, the team showed up and FAILED to perform AGAIN. They were still battling with us on the estimate they quoted us even though we were very clear on what type of materials we wanted and how much wood needed to be replaced. They would often come and go to our home property battling price estimates with us and if we disagree (because it did NOT obliged to the contract we signed), the team would just leave with a job unfinished. Also, the way the contract is written is a bit odd. It does not have a start to end date of the project nor the contractor's signature. Unfortunately, we did not notice it until things got hectic. It only leaves my partner and I having to keeping referring to this "contract" dispute via email (though we would have very much prefer to discuss over the phone). When it came to the first inspection, they FAILED to show up and our inspection FAILED. The materials that they sent us (shingles, shiplaps,
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Dina, we conducted a full review of your project. This project started on 8/15/2023 which is two summers ago and not last summer and the project was finished with the inspector signing off on the initial inspection on 8/16/2023 and final inspection was signed off on 8/28/2023 which is exactly 12 days and not 3 months. A change order was processed for an amount f $ 2000 which was to change 250 feet of rotted shiplap which included a 20% discount. We are surprised that this review is written after 18 months of project completion with erroneous information of it taking 3 months. Yes stucco was damaged since the old roof was under the stucco and had to be broken for it to be removed, however this was fixed at no charge. We recommend either updating your review or removing it as we have documents to back up statements we have made. One Stop Roofing
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement30
- professional workers17
- competitive pricing10
- timely completion9
- efficient crew8
- daily cleanup7
- shingle roof replacement2
- lower quote2
- leak prevention2
- permit approval2
Other reviews we hold
14 more of the 158 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Dan an' Laverna Horne2 days ago
Alex, from One Stop Roofing stuck with us through a long and difficult insurance claim process. He worked hard to get us the end result we were very happy with. He was patient and kept his word and got us an exceptional roof on our home!
Reply from the business
Thank you so much for taking the time and providing a review. We love our STARS! One Stop Roofing
- 5 out of 5Or Gerby6 days ago
Amazing service and prices!! Highly recommend
Reply from the business
Thank you very much for your review and our STARS! much appreciated. One Stop Roofing
- 5 out of 5Jessa week ago
Replaced our roof with One Stop Roofing. Phillip came out and gave us a competitive quote and answered all of our questions. He was wonderful to work with - a genuinely nice person who takes pride in his work. Installation was extremely …
Google cut this review short. The full text is on their Google profile.
Reply from the business
thank you Kyu, highly appreciated it your review, Your gift is on its way!
- 5 out of 5Sean Pa week ago
Jenny is very friendly, easy to communicate and promptly pick up the phone when I called her, if she’s busy, she called me right back. Very good customer service. I would recommend anyone needs a roof job.
- 5 out of 5Andrea Cisnerosa week ago
Great customer service, I am very pleased. I definitely recommend!!!
- 5 out of 5AROD #23a week ago
I recommend calling them if you have any problems with your roof. Very professional company !!!!
Reply from the business
Thank you very much for your review and our STARS. One Stop Roofing
- 5 out of 5Jesykaa week ago
I love the work they did, no stress at all throughout the process and great roofing!!
Reply from the business
We love our STARS! Thank you very much. One Stop Roofing
- 5 out of 5Alanna Bianchet2 weeks ago
We are very pleased with the whole experience with One Stop Roofing. David was very easy to work with and helped me with any questions I had. When it came to actual work, very professional. They came on time, worked efficiently. We did come …
Google cut this review short. The full text is on their Google profile.
Reply from the business
thank you for your review, highly appreciated Alanna!
- 5 out of 5Arnold Jaw2 weeks ago
Really pleased with One Stop Roofing. They were communicative and responsive throughout the project, and the work was completed promptly and correctly. After the job wrapped, I had a few follow-up items I wanted addressed, and they handled every one without any pushback or hassle. That kind of post-install responsiveness is rare and made the whole experience easy. Highly recommend.
Reply from the business
Thank you Arnold for the review, super glad u were pleased with your experience. One Stop Roofing
- 5 out of 5Jayden Rubalcava3 weeks ago
Great service nice meeting with u guys
Reply from the business
Thank you Jayden, we love our STARS! One Stop Roofing
- 5 out of 5Marcello Moceria month ago
Best roofer in Orange County.
Reply from the business
Thank you Marcello, we appreciate your review and our STARS! One Stop Roofing
- 5 out of 5Albert Leea month ago
A very positive experience, staff was professional, courteous and very responsive. Their work speaks for itself. Highly recommend!
Reply from the business
Thank you Albert, we enjoyed working on your client's project. I am glad you were pleased with the outcome. One Stop Roofing
- 5 out of 5Dori Morpera month ago
We recently had our roof replaced and were extremely pleased with the entire experience. From start to finish, the process was smooth, professional, and surprisingly stress-free. David did a thorough job with the initial quote and expertly managed the project every step of the way. He was always quick to respond to questions and concerns, keeping us informed throughout the process and making sure everything stayed on track. Jenny, the scheduler, was equally wonderful to work with. Her communication was excellent, and she made coordinating the project easy and seamless. The crew maintained a clean and safe workspace, which we greatly appreciated. They were respectful of our property and did an excellent job with cleanup each day. The project was completed efficiently, and the quality of the work exceeded our expectations. Great communication, responsive service, attention to safety, and an easy, well-managed process made this a five-star experience.
Reply from the business
Hello Dori, thank you for taking the time to write such detailed review. It is much appreciated and we love our FIVE STARS! One Stop Roofing
- 5 out of 5Eric2 months ago
We had a great experience with One Stop Roofing from start to finish. Starting with David Cao, the Regional Account Manager, who provided us with a very competitive quote and maintained regular communication throughout the project. He was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Eric, thank you so much for the comprehensive review, we really appreciate it and love our STARS One Stop Roofing
The latest post from this business
Posted by One Stop Roofing to their own Google profile 2 months ago. Their words, not ours.
Commercial roof restoration project. Book your comprehensive consultation. 714-393–1547Apr 21, 2026
What One Stop Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Our licensed and insured team delivers exceptional…”
License number shown
“…Testimonials Contact Privacy Policy License #1085006; C-39 Call For a Quote Today…”
Warranty offered
“…Solutions Tailored to Your Needs Guaranteed Fast Response & Timely Project…”
States years in business
“…Media Gallery Testimonials Contact Over 10 years we help companies reach their…”
Free estimates
“…One Stop Roofing Free Quote Services Commercial Roof Replacement…”
Their site also states: insured.
Other roofers in Santa Ana
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Premium Roofing Systemstimely completion, daily cleanup, thorough team4.8125 ratings3.2% one and two star(949) 566-1205 | 4.8 | 125 | 3.2%4 of 125 | (949) 566-1205 |
| All Service Roofingcompetitive pricing, inspections, professional crew4.9117 ratings2.6% one and two star(714) 457-0906 | 4.9 | 117 | 2.6%3 of 117 | (714) 457-0906 |
| Luis Mendoza Roofingfair pricing, city inspections, tile roof4.941 ratings2.4% one and two star(714) 604-2598 | 4.9 | 41 | 2.4%1 of 41 | (714) 604-2598 |
| Pacific Coast Roofing INC.attention to detail, knowledgeable crew, fair bid4.530 ratings10.0% one and two star(562) 348-8456 | 4.5 | 30 | 10.0%3 of 30 | (562) 348-8456 |
| HD Roofs, Inccrew, cost, inspection4.822 ratings4.5% one and two star(714) 554-0267 | 4.8 | 22 | 4.5%1 of 22 | (714) 554-0267 |
| New Village Roofingclean up, knowledgeable staff, courteous5.020 ratings0% one and two star(714) 586-4797 | 5.0 | 20 | 0%0 of 20 | (714) 586-4797 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 180 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 179, of which 158 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.