Preferred Roofing

All 2 of the one and two-star reviews we hold for Preferred Roofing, most recent first.

• 1 out of 5Alex Camachoa year ago

  Preferred Roofing did a very expensive metal roof on my house and it is full of dents all over it. Looks absolutely atrocious. Ruined the look of my house. I’ve tried repeatedly to resolve this with them over the course of multiple months but they are refusing to take any responsibility when it is entirely their fault. They are alleging these are all from someone else walking all over my roof, which is complete nonsense. No one has stepped foot on these areas other than THEM when they installed it. So either they did the damage from walking on it or the material they used was faulty. Either way, avoid at all costs.

  Reply from the business

  Upon completion of our projects, Preferred Roofing cannot be responsible for the traffic of other vendors and subcontractors, i.e.: stucco crews, cleanings crews, etc. as acknowledged by you and the General Contractor. In addition, payment was made to us in full upon completion on July 1, 2024 (nearly 1 year ago) as the roof was not in the “appeared” conditions of your photos. We at Preferred Roofing have taken pride in our work and customer relationships here in Southern California for the last 20 years. Please see link below with mentioned project photos: https://app.companycam.com/galleries/zm9XuUKc

• 1 out of 5Hui Songa year ago

  Didn’t show up. Called twice (Ivan) to follow up and didnt return my call. Would stay away from them.

  Reply from the business

  Hi Hui, Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration and inconvenience this situation has caused. This is not the level of service we strive to provide, and we take your concerns very seriously. After reviewing what happened, we see that our team missed the mark here, and we’d like to make it right. While there was a delay in our initial communication, our technician, Jose, visited the property the following day to inspect the areas needing attention at the request of the Property Manager. We sent the estimate on January 21st and are currently awaiting approval from the Property Management company to proceed with the required work. We truly value your feedback, as it helps us identify areas where we can improve. Please feel free to reach out to us at 949-612-7858 if there is anything further we can do to address your concerns. We genuinely appreciate your patience and understanding. Thank you, Garry Marlin Owner

• quality work4
• on time3
• communication2
• roof repair2

12 more of the 14 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Isabella Boumaa month ago

  Preferred Roofing did the roof at our store, Mailboxes Lido in Newport Beach. They are the best, and we’d recommend them every time! They gave quick responses backed by excelled work. 5 stars

• 5 out of 5Kristine Tran2 months ago

  I manage an office building at 2901 W. Coast Highway in Newport Beach, and we've used Preferred Roofing several times for roof repairs. Garry, Jose, and the entire team have always been responsive, professional, and easy to work with. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Ken F4 months ago

  Worked with Jake and Devin. The reroof was done on time, and of high quality. We have several penetrations and ridges and they did an excellent job. Would recommend to all my neighbors. It has rained since and no issues.

• 5 out of 5John Robertsona year ago

  Gary and his team at Preferred Roofing - easy to work with …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your wonderful review, John! We're thrilled to hear about your positive experience with Gary and the team. Your recommendation means a lot to us, and we appreciate your support!

• 5 out of 5Michael Pedicinia year ago

  Good work

  Reply from the business

  Thank you for your positive review, Michael. It was a pleasure to work with you.

• 5 out of 5Richard Mickschla year ago

  Good communication, on time, good prices, great work, very satisfied.

  Reply from the business

  Thanks for your kind review, Richard. We enjoyed working with you and pleased to hear you're happy with our work!

• 5 out of 5Marisa DeMarcoa year ago

  Great prices. Stayed on scheduled. Cleaned up well. Very professional. Would recommend.

  Reply from the business

  Thank you for your wonderful feedback, Marisa! We're thrilled to hear that you were satisfied with our prices and professionalism. Your recommendation means a lot to us, and we look forward to serving you again in the future!

• 5 out of 5Lisa NguyenEdited a year ago

  I am happy with the work and the job done quickly.

  Reply from the business

  Thank you for your 5-star rating, Lisa! We appreciate your support and look forward to serving you again.

• 5 out of 5Dinny Shryocka year ago

  Preferred Roofing recently restored 2 roofs at one of our retail centers and Coreland Companies is more than pleased with the results. This company is prompt, professional, and provides great solutions!

  Reply from the business

  Thank you for your wonderful feedback, Dinny! We’re thrilled to hear that you’re pleased with the roof restorations at your retail center. Your satisfaction is our priority, and we appreciate your kind words about our promptness and professionalism. We look forward to working with you again in the future!

• 5 out of 5Yeurenn Chena year ago

  Great service and communication. The work was done quick, thorough, and the pricing is reasonable as well. Highly recommended for people that have roofing problems!

  Reply from the business

  Thank you for your outstanding review, Yeurenn! We're thrilled to hear that you were satisfied with our service and communication. Your recommendation means a lot to us, and we look forward to helping others with their roofing needs as well!

• 5 out of 5Debbie Miede5 years ago

  Highly recommend! Garry, well done!! To anyone reading this review: This company is so outstanding that my significant other and I are actually going to miss seeing the crew show up to work on our roof. (Not kidding.) The roof is absolutely …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your wonderful review, Debbie! We're thrilled to hear that you had such a positive experience with Garry and the entire crew. Your compliments on their professionalism and attitude mean a lot to us. We appreciate your recommendation and look forward to working with you again in the future!

• 5 out of 5BRUCE6 years ago

  Great guys, and an even better price than anyone else. Good quality work.

• Licensed

  “…We are fully licensed and certified, and our combination of…”

• License number shown

  “…Preferred Roofing Lic # 902112 bottom of page --> Preferred Roofing…”

• Insured

  “…READ MORE > Insured and Guaranteed Preferred Roofing is…”

• States years in business

  “…TOP ORANGE COUNTY & LAS VEGAS With over 20 years of experience in the roofing…”

Their site also states: warranty offered.