PJ Fitzpatrick

All 8 of the one and two-star reviews we hold for PJ Fitzpatrick, most recent first.

• 1 out of 5Kecia Brown2 months ago

  Do not use P.J. Fitzpatrick for your home remodeling project. This has been an absolute nightmare, and I would not want another homeowner to go through what my husband and I are dealing with right now. On May 20th, we hired them for a simple shower remodel. At first, everything looked fine and we believed the work had been done properly. Unfortunately, we later discovered the installer had damaged the drain during installation. Because we did not use the shower for more than 24 hours, there were no immediate signs of a problem. We began using the shower on May 22nd through May 26th. Then on May 26th, my husband noticed a large bubble forming in our den ceiling along with water dripping from it. He immediately contacted the company to report the issue. A technician came out to inspect the damage and confirmed the leak was coming from the newly installed shower drain. As the photos show, our ceiling had to be torn open because of the damage caused during the installation. Today is May 28th, and we are still dealing with the aftermath. We were told technicians would come today to repair the drywall and ceiling. I even received an email confirming the appointment, but no arrival time was provided. By 12:03 p.m., no one had shown up, and I had to contact the supervisor myself for an update. After damaging our home, why should I have to chase someone down for answers? The supervisor told me they should arrive around 12 p.m., which clearly did not happen. I then received another call saying the technician was running behind and would “maybe” arrive between 1:00 and 1:30 p.m. At this point, I am simply warning other homeowners. Save yourself the stress, time, money, and frustration. Please consider using another company.

  Reply from the business

  Kecia, we sincerely apologize for the frustration and stress you and your husband have experienced throughout this situation. We understand how upsetting it must be to deal with water damage in your home following your shower remodel, especially after believing the installation had been completed properly. The communication delays and uncertainty surrounding the follow up repairs only added to an already difficult experience, and we understand your disappointment. At PJ Fitzpatrick, we strive to provide quality workmanship and dependable customer care, and we regret that your experience did not reflect those standards. Your concerns regarding the installation issue, resulting damage, and communication throughout the repair process are being taken seriously. We would appreciate the opportunity to review this matter further and work toward resolving your concerns. Please contact us directly at feedback@pjfitz.com. Thank you for choosing PJ Fitzpatrick.

• 1 out of 5A B4 months ago

  The predatory nature of PJ Fitzpatrick can't be summarized enough for google reviews. I tried and constantly get rejected for length. I will make this short and sweet. This company is predatory. Their pricing is criminal and it is done intentionally to make their model work. The company uses a "one call close" sales tactic, which is designed to get homeowners from initial greeting to signing a contract in one visit. The giveaway here is that they use a "button up" sequence designed to solidify the sale after the signature to prevent buyer's remorse. Which I guarantee you will have after dealing with this company. Their model is highly psychological to give you the impression that you are getting the best price: 1-year pricing: super inflated to give you sticker shock. 30-day pricing: will be sustainably lower Sign today pricing: Will be lower than 30-day, normally by a significant amount, but still way overpriced. This enhances the chances that you will be so impressed by the lower price if you "sign today" that you won't notice that you are still being overcharged by a significant amount. For example: PJ Fitzpatrick wanted to charge me 64 dollars per linear foot for gutters. This was much better than the 89 dollars per linear foot for the 1 year price. Still over DOUBLE what the average is for our area for new gutters that are of standard quality. Called for a small problem. They were not interested in helping me, they just wanted to quote me for the entire house for new gutters. When I asked what it would cost to solve the small problem, the price was over 4 times as high as the next highest quote I had. The sales rep then had the audacity to try and convince me that the price was solid and that everyone else was the problem. The model tries to force you to sign quickly, making the process of getting other quotes undesirable and giving you the impression that if you don't sign, you will lose out. This is so you cannot see that they are ripping

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Malcolm JohnsonEdited 4 months ago

  First of all I retract any favorable statements I may have made towards the service I received from PJ Fitzpatrick. I am thoroughly dissatisfied with the incompetency and quality of service I have endured with this company, no matter how many favorable compliments they may receive their is always one that has a bad experience, I had a 2 part job, tub and shower in the main bathroom and new shower in the en suite which took forever to get started. Starting with the salesman who failed to go into details regarding my tub fixtures and the options I had, he sold me the lowest price design of tub and shower, which looks like something at home depot, which I feel he was only trying to make a sell and move to his next subject. After about a week or so I just happen to look in the main bathtub and it was leaking bad(water bill) I Don't know how long? Repairman comes out, bad cartridge, then tells me your water connection are backwards, and they would have to remove that wall to fix that, oh, let me backup 2 days prior to the tub leak they come out to install the en suite shower I am highly frustrated at this drain pan I waited over a month for which is smaller than the original one has a 5in lip on the front whereas I can trip over getting out of the shower(salesman error again) when my original one had a 1in lip the shower is smaller and I am not happy with the shower fixtures at all (salesman error)this has been one of the most unsatisfying experience with a contractor I have ever had and would not recommend them to ANYONE.!!!

  Reply from the business

  Thank you, Malcolm, for your five-star review and for trusting PJ Fitzpatrick with your home improvement project. We’re glad to hear you were pleased with both the professional work and the installation team. Providing high-quality … More

• 1 out of 5Lea Porter4 months ago

  I needed gutter replacement. They said s guy would come prepared to do the job. He drove over 2 hours to get to me and said he couldn't do it or give me a price. They sent a second person who didn't do the job or give me price. I hired a local contractor. Job done.

• 1 out of 5Thomas Bredahl4 months ago

  did not deliver what they promised. Salesman said one thing they came and installed something else, when question about it, they wanted to add $8000 to the bill. We were promised neutral on the inside of the windows that would match the windows itself.Now we have a wood grain window with white molding.Because the inside molding was not replaced

• 1 out of 5Lester Basson5 months ago

  Read the 1 star reviews - that will tell you most of it. I sadly did not after I saw an ad on Facebook, promising high-quality work, no pushy sales tactics, and the best price available. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Russell Hill8 months ago

  Just needed to close up gap underneath back entry door. Very simple and straight forward job. Company extremely overpriced and did not have the supplies to do the job as promised when I set appointment up. Good piece of advice to this company focus on customer needs and not upselling.

  Reply from the business

  We’re very sorry to hear about your recent experience, Russell. We never want a customer to feel that we were unprepared or focused on anything other than addressing the issue they invited us out to resolve. Your feedback is important, and … More

• 1 out of 5Renee Scotta year ago

  Our Shower installation occurred on August 4, 2025. We have many concerns: - Many of the things specified in the sales pitch, was different from the actual install. - Materials used were not discussed at the time of sale. - The rigidity of the product installed was nonexistent where the acrylic wrap meets the existing wall. - The existing floor was cut wider than needed for the shower pan leaving a gap. - The plywood backing forced the acrylic wall wrap to sit further out from the wall. - Lastly, we’ve made over 15 calls and have yet to speak with the Manager of the installation team to get a resolution to our problems. It’s been 10 days and counting and we haven’t been able to use the shower.

  Reply from the business

  Renee, we’re sorry to hear about your experience and the concerns you’ve outlined regarding your shower installation. Please reach out to us at feedback@pjfitz.com with your contact information so we can connect you with the appropriate manager and work toward a resolution.

• knowledgeable staff255
• punctuality88
• courteous staff57
• professional technician53
• roof repair27
• siding repair24
• shower installation20
• gutter repair14
• bathroom remodel11
• tub to shower conversion10

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Timothy Pickeral4 hours ago

  Your people were respectful and professional, know and preformed their craft very well, I had a new roof and gutters installed, whoever is reading this, sometimes it’s worth to pay a little bit more money, to get a great quality install, thanks Fitz

• 5 out of 5michelle butler5 hours ago

  Just had a new entry door with storm door and a back door and storm door installed today. They look beautiful and the installation as flawless. It took the guys about 4 1/2 hours to get everything done and then the clean up. They look fantastic!

• 5 out of 5Ellen Hurdela day ago

  They did a very professional job. They worked together well. Very pleasant. Love the new shower!🥰

• 5 out of 5Amber Cohen-havranekEdited 3 days ago

  Pj.Fitzpatrick is the best, they made everything look amazing and my family and I are very pleased with their professionalism and employees. Thank you 😊 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Tom Arnold3 days ago

  on time , organized , and knowledgeable.

• 4 out of 5Snow Snow4 days ago

  Eric was professional and accommodating to me, customer. He went up and beyond expectations. Made suggestions and answered all of my questions. His workmanship also was top of the line. However, Cory was disappointing

• 5 out of 5dante lopresti5 days ago

  Promptly took care of an issue under warranty

  Reply from the business

  Dante, thank you for your 5 star review. We’re glad our team was able to promptly address your warranty issue and provide the responsive service you deserved. Standing behind our work and taking care of our customers is always important to us. If you know someone who could benefit from our services, be sure to check out our referral program at pjfitz.com/referral. It’s a win win. You receive $100, and they receive $100 off their project with us. Thank you for choosing PJ Fitzpatrick.

• 5 out of 5Tanya McKay5 days ago

  Andrew was punctual, very polite and professional. He did what was asked, provided before and after pictures, and made recommendations going forward. Highly recommend!

• 5 out of 5Drea Hancock5 days ago

  This is the 2nd time we’ve used PJ Fitzpatrick. Ask for Cole!!! Honest, knowledgeable and friendly. Quick quality work

• 5 out of 5Harbans Singh6 days ago

  Kevin is very competent tech. Did an outstanding job for us. Very customer service focused, pleasant and a great American

  Reply from the business

  Harbans, thank you for your wonderful 5 star review and for recognizing Kevin. We’re thrilled to hear that his expertise, outstanding workmanship, and focus on customer service made such a positive impression. We’ll be sure to share your kind words with Kevin. If you know someone who could benefit from our services, be sure to check out our referral program at pjfitz.com/referral. It’s a win win. You receive $100, and they receive $100 off their project with us. Thank you for choosing PJ Fitzpatrick.

• 5 out of 5Rico Walker6 days ago

  Both gentlemen that came to do my install were very professional & efficient. Mike was a hard worker and took his time to ensure we were satisfied with their service. He kept me updated along the way regarding the progress. Ishmael & Mike were very upbeat and friendly, I would recommend both young men to family & friends. Thanks for helping to make our home more beautiful.

• 5 out of 5Aileen6 days ago

  Isiah & Devon arrived at our house at about 8:300 and were done that evening. They were AMAZING. They were VERY respectful of us and our home. Put runners down on the floor and carpet. Covered everything else. Isiah is a REAL …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5William Hicks6 days ago

  the first 2 guys who came out were exceptional. The next guy who came out told me that the measurements taken for the shower door were inaccurate, however, never tried to call the company for verification. The bottom of the shower(lift) from the first guys was too high. The VA approved the makeover because the lift was too high. Now we are told the lift is what they have. Why were we not given this information. When Isaiah came he was a breathe of fresh air. he was professional, and calm, and really wanted to do what he could, he was outstanding!

  Reply from the business

  David, thank you for your wonderful 5 star review. We’re glad to hear that our team arrived on time, was personable, and took the time to clearly explain the process. And we’re always happy to hear when our team makes a new four legged … More

• 5 out of 5DavidEdited 6 days ago

  Very personable, on time, took the time to explain his process. Really liked our dog.

  Reply from the business

  David, thank you for your wonderful 5 star review. We’re glad to hear that our team arrived on time, was personable, and took the time to clearly explain the process. And we’re always happy to hear when our team makes a new four legged … More

If you have warped, cracked, loose, or missing siding on your home it is important to have it fixed as soon as possible. Damaged siding can allow water into the walls and foundation of your home. Hire the siding repair experts at PJ Fitzpatrick to stop a small issue from becoming a larger one.Aug 11, 2026Learn more

• License number shown

  “…#13VH10727200 | DE Lic. #2009603070 | PA Lic. #PA011323 | MD Lic. #130457…”

• Warranty offered

  “…One of them is our 100% satisfaction guarantee. OUR AWARDS We work hard to satisfy…”

• States a founding year

  “…IFE BETTER ONE HOME AT A TIME About Us: Since 1980, we’ve been providing the highest…”

• Free estimates

  “…Live Chat Refer A Friend Call For Free Estimate 1-877-246-4354 Home Repairs Storm…”

Their site also states: states years in business.