Phil Smith Roofing

All 2 of the one and two-star reviews we hold for Phil Smith Roofing, most recent first.

• 1 out of 5Michael Conna year ago

  Nothing but problems from day one. Finally had to replace 35 year shingles that were installed in 2007, 18 years old. Roofing crew left large hole in soffit, had squirrels living in our attic, called Phil Smith, they looked at my home when I wasn't home and said they could find a hole, the hole was 6"X8", not hard to find, had to fix it myself. Roof had flashing installed backwards which caused numerous leaks and repainting required in my kitchen, again my expense to repair the roof flashing and to repaint. I had the roof patch repaired 3 times over the years, my expense. I finally gave up on the whole roof, 18 years into "35" year shingles, and had it replaced in 2004. Very disappointed!!!

  Reply from the business

  Hi Michael, We take all feedback seriously, but we couldn't locate any record of your name, project or service history in our system. We pride ourselves on responding quickly to any workmanship concerns that come through our office, and it’s important to us to understand your situation. If you believe this is meant for Phil Smith Roofing, please contact our office at 250-383-9428 or email office@philsmithroofing.com with job details —such as service address, date, or invoice number. If this review was posted in error or meant for another company with a similar name, please let Google or us know so it can be corrected. Thank you.

• 1 out of 5Kermit12 years ago

  Terrible. Our neighbours used them and they dropped tar on our car hood. It left permanent marks. Phil denied responsibility, failed to show up to look at the car when he said he would, and told my husband he wouldn't pay the minimal …

  Google cut this review short. The full text is on their Google profile.

• job7
• polite crew2
• quick work2
• cleanliness2
• workmanship2
• communication2
• roof repair2

14 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Charlene Wilson7 months ago

  We had the best experience with Phil Smith roofing. The office coordinator and roofing crew exceeded our expectations with the quality of workmanship, timeliness of the project and cost. Thank you very much!

• 5 out of 5Garth Lenz2 years ago

  Phil Smith Roofing did a wonderful job replacing our roof. The crew were very hard working, polite, and shared details about their work every step of the way. Working in challenging conditions dealing with November weather the team worked quickly and efficiently and the job was done on time and at a very fair price. I really can't think of enough good things to say about the job and the crew.

• 5 out of 5Olivia3 years ago

  Requested a quote and after meeting Phil, I knew that this was the company that I would employ to replace my roof. Phil was very personable, knowledgeable and responsive. I was confident with the estimate and after mentioning the quote I received for chimney removal, Phil went out of his way to find a cheaper company. Excellent communication, friendly staff, and workmanship was well executed. Entire process from quote to completion was professional and seamless. Eternally grateful for the experience.

• 5 out of 5Martin Duhamel3 years ago

  I chose Phil based on my Brother in law recommendation. His workers were great they did an excellent job and left the site very clean they always put a tarp down on the ground on the side they were working on. I am very happy with the work and I do recommend him if you need a new roof

• 5 out of 5Rebekah Curran4 years ago

  Fantastic service from start to finish! Phil offered clear and detailed explanations on what to expect during the process of having a new roof installed. The team was incredibly well-organized and finished the job within 3 days. They were …

  Google cut this review short. The full text is on their Google profile.

• 4 out of 5Jim Wallace5 years ago

  Thanks Phil, Your guys did a great job and you followup on all my questions. thanks again. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Pat Christinel5 years ago

  Excellent workmanship. Very happy with our new roof. Had to call them back the following week for minor issues , the crew was there within 24 hours to fix everything. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Zen Turek5 years ago

  I have to say that we were quite impressed with Phil Smith Roofing. They were quick to come to inspect the roof, give an accurate estimate and were able to start and complete the job that same week. Highly recommended!

• 5 out of 5Rayn PropertiesEdited 6 years ago

  Highly recommend using Phil Smith Roofing! We (Rayn Properties Ltd) have used them for multiple projects in the Oak Bay and Fairfield area. They are very professional and deliver outstanding work!

• 5 out of 5Tanya Aindow6 years ago

  As a general contracting company needing reliable, experienced and trustworthy sub contractors we have utilized Phil Smith Roofing on many jobs and we would not hesitate in recommending them. They have proved themselves to be professional, knowledgeable and competitive in all aspects of the trade whether residential, commercial, big or small.

• 5 out of 5Bruce Wilkin6 years ago

  Phil Smith Roofing is a great company to work with. Phil's staff and highly skilled and get the job done right. If there is ever a problem, Phil stands by his work.

• 5 out of 5vicki farrally7 years ago

  Phill reroofed my 1912 house in Oak Bay several years ago - three layers of old tiles plus a tree growing tight into it. Did a great job and great clean up. A few years after I noticed a piece of flashing had blown off after a big …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Physitor Physitor7 years ago

  We LOVE the Phil Smith Roofing team! They stand true to: Great service, great product, great price. 5/5.

• 5 out of 5Lewisia Lewis7 years ago

  Phil is an incredible owner and hires hard workers that get the job done! The Phil Smith Roofing team will get the job done quickly, correctly and diligently

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