Roofing contractor
Perfect Home Restoration
620 E Smith Rd E-6A, Medina, OH 44256
- Google average
- 4.8
- Ratings counted
- 24
- One and two star
- 1 of 24(4.2%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Perfect Home Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 22 | 92% | |
|---|---|---|---|
| 4 | 1 | 4% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 4% |
About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Perfect Home Restoration.
- 1 out of 5Stephen Marini Garvina year ago
I began working with Perfect Home Restoration in August 2024 to begin. They were great and responsive, assisted with my insurance Company. early 2025 they became unresponsive to multiple forms of Communication and took having to work back channels to get a hold of the owner, Jamie, until she finally reached out to me. I requested a return of my deposit. She responded and said deposit would be returned. We are now over a month from that communication and I still have not received the deposit. I do not recommend working with this company as communication is insufficient and inconsistent and they do not follow through on their promises.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance company contact5
- insurance assistance4
- easy process3
- polite staff3
- storm damage repair2
- thoroughness2
- punctuality2
- quality of work2
- project2
- communication2
Other reviews we hold
14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Clean & Coat LLC, Paintinga year ago
Perfect Home Restoration was nothing other than perfect! Jamie was very thorough in understanding our project needs and asked the right questions to ensure the job was completed properly. I was incredibly impressed with how quickly the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you! It was a pleasure working with you.
- 5 out of 5Frank Ilacquaa year ago
PHR did some roof repair work for me today and it was excellent. The two gentlemen showed up on time and were courteous, professional and knowledgeable. I highly recommend their services.
- 5 out of 5The real Jack JohnsonEdited 2 years ago
This place is perfect. Restore and renew!
Reply from the business
Thank you Jack, I enjoyed working for you. Your roof and 3 season room roof replacement was a challenge at first due to your insurance company. I'm glad we could help you get the settlement you deserved.
- 5 out of 5Carmen Laboy3 years ago
I want to share my previous experience with everyone. I've been working with my insurance since early 2022 summer... they sent a contractor not even in a week my insurance close claim. No communication at all from the contractor. Well, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Carmen. Thank you so much for leaving us a stellar review!
- 5 out of 5Jayanna Johnson3 years ago
I love this place. it's just perfect
- 5 out of 5Marcel Raica3 years ago
They were here on time and did a very good job.Very pleased with their services
Reply from the business
Hi, Marcel. We are thrilled to learn that you had a positive experience with us!
- 5 out of 5Joanne Sanders3 years ago
We were in need of a new roof and after several estimates, we chose Perfect Home Restoration. Our contractor, Ross, went above and beyond everything that needed to be done, including, but not limited to, working with our insurance company, scheduling inspections, reviewing paperwork, etc. There were many things throughout this process that could have easily been disregarded due to frustration and time, but Ross continued with his efforts to get the results that we wanted / needed. Highly recommended for any roofing repairs / replacements that anyone may need! I will continue to refer this business to anyone that needs home repair / restoration!
Reply from the business
Hi, Joanne. Your feedback is highly appreciated. Thank you for the review!
- 5 out of 5Patrick Senko4 years ago
Perfect Home Restorattion replaced my roof. The sales person was very friendly and new what he was talking about but not pushy. I contacted him again after reviewing the company and he met with me and contacted my insurance company to get …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Pat. Thanks for comment. This is so nice to hear :-). We have all enjoyed working with you. It truly means a lot to us that you took the time to write such a nice review. We will be here if you need us again. Thank you for your business!
- 5 out of 5Steve Hlucky4 years ago
Perfect Home came to my house. Jaime did an outstanding job explaining the issue, dealt with my insurance company, and made my disaster effortless. I strongly recommend this company
Reply from the business
Thank you Steve! It was great working with you. If you need us down the road we're here for you. We also do siding, Windows, spouting doors, let us know. Take care?
- 5 out of 5Jennifer Gibel4 years ago
Very professional and kind.
Reply from the business
Hi, Jennifer. Thanks for taking the time to share your positive r experience. We truly appreciate it! It was great working with you twice, even, throughout the years 🙂 …
- 5 out of 5Brent Silver4 years ago
Jaime and her team were great to deal with. She explained what needed to be done at each step of the process and she did a great job of dealing with the insurance company. I would highly recommend her and Perfect Home Restoration.
Reply from the business
Thank you Brent for your kind words we all enjoyed working for you and your family. If you need us for anything down the road will be here. Hope to see you soon take care!
- 5 out of 5Kayla Ranney5 years ago
I was beyond great full for the guidance and help I received from Jamie and team. She helped me every step of they way with getting a new roof and so professional. Her team was here early and worked so hard to get the job done. Looking …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Kayla, it was wonderful working with you and your family!
- 4 out of 5Richard Vassallo5 years ago
We had a good experience with Perfect Home Restoration. The hail storm happened near the beginning of the pandemic and despite delays it caused with materials, everything was finished around six months from when we filed our claim. Our …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Richard. I really enjoyed working for you. You and your wife are great people. I hope that you have been well. Please don't hesitate to reach out if you need anything.
- 5 out of 5Jason Mallory5 years ago
Very friendly and informative throughout the whole process. Actually enjoyed them showing up before, during and after the job! Highly recommended!
Reply from the business
Thank you Jason! It was such a pleasure working with you. :)
What Perfect Home Restoration says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…new roof restoration and registered warranty, and peace of mind. Find out more…”
States years in business
“…are proud to say that we are going on over 10 years of working together restoring and…”
Free estimates
“…Click to book your free inspection now Home About Us Book Online Your…”
Other roofers in Medina
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Gridiron Guys Constructionsiding, estimate, flooring installation4.7445 ratings7.0% one and two star(330) 403-9339 | 4.7 | 445 | 7.0%31 of 445 | (330) 403-9339 |
| Hinckley Roofingfast work, polite staff, skylight replacement4.8339 ratings4.1% one and two star(330) 273-2979 | 4.8 | 339 | 4.1%14 of 339 | (330) 273-2979 |
| 4K Roofing & Restorationroof replacement, insurance claim assistance, smooth process4.9224 ratings2.7% one and two star(216) 469-0863 | 4.9 | 224 | 2.7%6 of 224 | (216) 469-0863 |
| Blue Roofing and Guttersgutter repair, insurance claim assistance, gutter guards4.9218 ratings1.4% one and two star(234) 360-9807 | 4.9 | 218 | 1.4%3 of 218 | (234) 360-9807 |
| CMS Roofing and Restorationinsurance claim assistance, insurance company negotiation, inspection4.7178 ratings5.6% one and two star(833) 392-7663 | 4.7 | 178 | 5.6%10 of 178 | (833) 392-7663 |
| Owens Corning World trucktrucks, loading time, wait time4.176 ratings11.8% one and two star | 4.1 | 76 | 11.8%9 of 76 | Not listed |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 24 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 19 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.