Roofing contractor
Gridiron Guys Construction
3950 Pearl Rd Ste A, Medina, OH 44256
- Google average
- 4.7
- Ratings counted
- 445
- One and two star
- 31 of 445(7.0%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Gridiron Guys Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 403 | 91% | |
|---|---|---|---|
| 4 | 6 | 1% | |
| 3 | 5 | 1% | |
| 2 | 3 | 1% | |
| 1 | 28 | 6% |
Higher than most — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 24 one and two-star reviews we hold, most recent first.
- 1 out of 5Kathleen Saleema week ago
Gridiron Guys damaged and obstructed my homes driveway for 3 days!... and I wasn't the one getting a new roof, my neighbor was. My driveway is damaged due to machinery with hydrolic lifts as they serviced my neighbors roof. I couldn't pull …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We sincerely regret the reported issues regarding the damage to your driveway, the restricted access you experienced, and the unprofessional conduct described. Please reach out to Larry in our Customer Satisfaction Team directly at (330) 803-9389 to discuss these concerns further and work together to facilitate a formal, satisfactory resolution at your earliest convenience.
- 1 out of 5S. Y.Edited 2 weeks ago
Their salesman assured me they would address my attic ventilation issues when they replaced my soffit and gutters. I figured out later that they did not. The reality is they put new soffit and fascia up without adding any ventilation. For …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We take your feedback seriously. The unresolved ventilation and warped soffit issues are concerning. Please contact us at (330) 803-9389 to speak directly with a manager to address this.
- 1 out of 5Jasmine S2 weeks ago
Went as far as the quoting rep and chose to go with another company. Just rude and unprofessional. When I was understanding, when they canceled the first time.
Reply from the business
Jasmine, we’re sorry to hear about your experience. Rude or unprofessional communication is not the level of service we expect from our team, regardless of whether a customer ultimately chooses to move forward with us. We’d appreciate the opportunity to learn more about what happened and address your concerns directly. Please give Larry in our Marketing Department a call directly at 330-803-9389 at your convenience so we can discuss your experience further.
- 1 out of 5Megan Martau4 months ago
To say that we had a bad experience is putting it lightly, I think. TLDR, we reached out in June 2025 and the job was started 10/13. All said and done we washed our hands of Gridiron 12/11. 10/13 - around 8am, the GM calls because the materials we selected back in August are now out of stock. We quickly make new selections that are in stock. Crew arrives around 10am and starts demo. Demo takes longer than planned (no fault of the crew, the previous homeowner had installed the shower OVER the original shower tile), and the crew lets us know it will take an additional day to finish the project. Day 2 goes without a hitch. 10/15 Around 10am, I needed to step out of the living space where I have been working remotely throughout this project. I did not leave my home, I went into a bedroom and closed the door for some privacy for approximately 30 minutes. Inexplicably, the tub surround was ripped out and a third crewperson arrives with an entirely different surround that takes the rest of the day to install. When I asked if everything was okay, the crew said yes, everything was fine. At the end of the day, the crew let me know that they chose to swap out the tub surround we selected because they "didn't like how it stuck out." This third surround has no shelving built into the corners like the surrounds we initially chose. Built-in shelving was important to us because it is easier to keep clean than the removable shelves. But don't worry! The shelves can be ordered (they were out of stock, go figure, so we didn't have shelves for approximately 4 weeks). Drywall gets started, but not finished, and the crew needs a 4th day. The project has doubled in length. Additionally, the crew noticed there will be a significant gap (3/4in - 1in in spots) near the ceiling from where the old shower surround ceiling met the wall. Discussed some options, including adding trim to cover, and I told the crew they were clear to do what they thought best once the drywall went in. We were advi
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Teri5 months ago
We had gridiron come out to measure our floor. Never got a quote. Followed up. They apologized and said we would have a quote by the end of the week. No quote. Just told them forget it. Will go somewhere else.
- 1 out of 5Bridget PatrickEdited 8 months ago
I first met with Frank for the estimate of a complete tear off and roof replacement. After signing the contract with Gridiron Guys, Frank was completely unresponsive and failed to return any calls/emails to schedule my replacement. I had to contact the main office multiple times to finally speak to someone and get my roof scheduled. During the actual job, the roofing team did placed a huge dumpster on my backyard, which had visibly just been graded and reseeded for grass. The dumpster become stuck in the yard after heavy rains and ended up tearing up most of my back yard. The project manager (Matt?) said he would make the team foreman come back to repair the yard, which he did by hand. This obviously did not correct the massive damage. The project manager then said he would have a landscaper come out to repair, which never happened, leaving me to repair the yard myself. Additionally, the roofers incorrectly installed the flashing, which needed to be completely removed and reinstalled. I later found out this was because the project manager failed to provide the actual specifications of the contract to the roofing team. Upon completion of the job, I requested confirmation that the project manager actually inspected the job and approved of the work, since he was not seen at my house since the first morning to collect payment and there is no way anyone would have approved the terribly installed first flashing. While he assured me he inspected the roof, I highly doubt that as I was home throughout the entire job and have cameras and he was never seen. I'm also sure extra unused unopened shingle packages wouldn't have been left in my driveway if he has come. It was one of the worst home improvement contractor experiences and I would never recommend using Gridiron Guys. Edit to respond to recent company comments Dec 2025 - If you truly cared about making things right, you would have done so when I reached out multiple times to have the damage corrected years ago.
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Bridget, thank you for taking the time to share your feedback. We understand that your project took place several years ago, and we want to sincerely apologize that your experience then did not reflect the standard of service we strive for today. As we review past projects with fresh eyes and a renewed commitment to improvement, our leadership team has been trying to reach out to you directly. We’d truly appreciate the opportunity to revisit your concerns and work toward proper closure and resolution. When you’re able, please return our call or contact our main office at 330-573-7967 and ask for Larry or Bill. Thank you for giving us the chance to make things right.
- 2 out of 5Joshua Morsea year ago
We had hired Gridiron Guys to do a job and they did great. We attempted to hire them again, but got completely ghosted, despite us reaching out for updates 3+ times.
Reply from the business
It's unfortunate to hear about your experience. Please feel free to reach out to us at (330) 573-7967 to address this issue.
- 1 out of 5Lowell Barnarda year ago
I had them come out for quote on refinishing my wood floors and was told they would get back to me on Monday. That was a week ago and have not heard from them so I have contacted another company to get a quote and job.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding45
- estimate25
- flooring installation21
- courteous staff17
- gutter replacement12
- quick scheduling9
- efficient workers9
- window installation6
- quick installation5
- soffit installation5
- tile work installation4
- downspout replacement2
- roof estimate2
Other reviews we hold
14 more of the 388 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Doris Tabora week ago
Grid Iron Construction did a through job on our flooring project. We are pleased with the special cuts they had to make for our special conditions. Jake who gave us our estimate and Tyler the project manager kept us posted throughout the installation. Tyler stopped in twice to check on how things were going which we appreciated. Our installers Mike and Brad were very professional and skilled. They arrived on time both days of the install. We also had basement steps carpeted. A separate installer completed this project and took his time and did a great job. All the installers also did a great job on the cleanup daily and at the finishing point. Upon completion Tyler came by for a final inspection and is taking care of our only concern.Tyler is very in tune with the customers needs and goes above and beyond. Special thanks to Tyler and all of the great people at Grid Uron. In closing from the staff at the Grid Iron office and show room to the project manager and installers we would recommend them to our friends and family. I have also used Grid Iron for 2 different roofing projects and I was pleased with there work and professionalism.
Reply from the business
We are ecstatic to hear Jake, Tyler, Mike, Brad, and the team exceeded expectations. Doris, thank you for recommending Gridiron Guys Construction to friends and family!
- 5 out of 5Cynthia Lenchak2 weeks ago
Had our roof done on the house and garage and its beautiful. The crew worked 13 hours that day because we needed more wood to redeck the whole house roof which wasn't expected. The crew was very hardworking and very meticulate on the cleanup. Very happy with the results. In two weeks we will be getting siding. Couldn't ask for a better company!
Reply from the business
Thank you, Cynthia, for the wonderful 5-star review! We're so glad you're happy with your new roof. While the unexpected decking replacement made for a longer day, we're proud our crew worked hard to make sure everything was done the right way and left your property spotless when the job was complete. Thank you for trusting Gridiron Guys Construction with your home. We're excited to continue working with you on your upcoming siding project and truly appreciate the opportunity to earn your business.
- 5 out of 5frank mandl2 weeks ago
Parker did a great job with us, he was knowledgeable and thorough. I would not hesitate to call Gridiron Guys if the need arises in the future.
Reply from the business
Thank you, Frank, for the 5-star review! We're glad to hear Parker provided you with knowledgeable, thorough service and made the experience a positive one. We truly appreciate your trust in Gridiron Guys Construction and are honored that you'd call on us again if the need arises. Thanks again for your support!
- 5 out of 5Renee Washburn3 weeks ago
The whole experience from start to finish was great. Everyone was super nice. I had siding put on my garage this summer and it looks great. Last year i had them do the siding on my house and that looks incredible
Reply from the business
Thank you, Renee, for your wonderful 5-star review! We're so happy to hear you've trusted us with both your home and garage siding projects. Nothing means more to us than earning a customer's confidence to come back for another project. We're glad you had a great experience from start to finish and that you're happy with the results. Thank you for choosing Gridiron Guys Construction again, and we truly appreciate your continued trust and support. We look forward to helping with anything you need in the future!
- 5 out of 5Dkjwoo3 weeks ago
Will this was the 2 time we had the Gridiron Guys Construction put a roof on for us the first time was are house. Then we had them do are other one.that's are rental property I can not complain at all they do great work. they do their best on cleaning up but like everything you can't get it all. With the grass being high. I just wanted to say thanks to all crew workers and to Parker and Dave the project manager. We are planning on haven them give us estimate to do siding on are hope next year. Mite have them give us a price for gutters. With this being said just keep up the great work.
Reply from the business
Thank you so much for your continued trust in Gridiron Guys Construction! It means a lot that you've chosen us not once, but twice to replace the roofs on both your home and your rental property. We're thrilled to hear you've been happy with our work and appreciate your understanding regarding the cleanup—our crews work hard to leave every property as clean as possible, and tall grass can certainly make it more challenging to spot every last nail. We'll be sure to share your kind words with Parker, Dave, and the entire crew. We truly appreciate your recommendation and look forward to providing estimates for your siding and gutters when you're ready. Thank you again for your support, and we look forward to working with you on your next project!
- 5 out of 5Cece Vezza3 weeks ago
Jeff Holliday and his crew from GridIron Guys did a great job of planning and replacing my water damaged floors with vinyl plank. I would highly recommed them!
Reply from the business
Thank you, Cece, for the wonderful review! We're so glad Jeff and his crew were able to make the planning and installation process a smooth one. We hope you're enjoying your new luxury vinyl plank flooring, and we truly appreciate your recommendation. Thank you for choosing Gridiron Guys Construction—we look forward to helping with any future projects!
- 5 out of 5Dwight Johnson3 weeks ago
Best job ever
Reply from the business
Thank you, Dwight, for the 5-star review! We're thrilled to hear you had such a great experience. Comments like "Best job ever" mean the world to our team and remind us why we do what we do. We truly appreciate you choosing Gridiron Guys Construction and hope you'll keep us in mind for any future home improvement projects.
- 5 out of 5Angelys Gonzaleza month ago
Tyler was the project manager overseeing the installation of our LVP flooring, and he truly went above and beyond throughout the entire process. His communication was exceptional. He consistently followed up exactly when he said he would, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Angelys, for your wonderful review! We're so glad Tyler was able to provide the communication and transparency you deserved throughout your flooring project. While unexpected issues can happen, we're happy he kept you informed every step of the way and made sure everything was handled the right way. We truly appreciate your trust in Gridiron Guys Construction and are thrilled that you love your new floors. We look forward to helping you with your next project!
- 5 out of 5becky kaza month ago
Extremely professional! Excellent customer service and knowledgeable team!
Reply from the business
Thank you, Becky, for the 5-star review! We truly appreciate your kind words. Providing professional service, excellent customer care, and knowledgeable guidance is what we strive for every day. Thank you for choosing Gridiron Guys Construction, and we look forward to helping you with any future home improvement projects!
- 5 out of 5dave adamsona month ago
Excellent job with carpet install. Friendly staff. We love it!
Reply from the business
Thank you, Dave, for the 5-star review! We're thrilled to hear you love your new carpet and that you had a great experience with our team. We appreciate your kind words about our friendly staff and thank you for choosing Gridiron Guys Construction. Enjoy your new floors, and we look forward to helping with your next project!
- 5 out of 5Tosan Ugbeyea month ago
Amazing work! Really through and professional. Communicated clearly and effectively throughout the process. We would certainly use their services moving forward.
Reply from the business
Thank you, Tosan, for the wonderful 5-star review! We're thrilled to hear you had such a positive experience with our team. Clear communication, professionalism, and attention to detail are values we strive to deliver on every project, so it's great to know that was reflected throughout your experience. We truly appreciate your trust in Gridiron Guys Construction and your recommendation. Thank you for choosing us, and we look forward to helping you with any future home improvement projects!
- 5 out of 5Aason Marsha month ago
Amazing work that won’t break the bank. Had them to a small repair on siding and flashing. Their quote was 500 to do the work. The competitors said their minimum was 700.
Reply from the business
Thank you, Aason, for the 5-star review! We truly appreciate you taking the time to share your experience. We're glad we could help with your siding and flashing repair at a fair price without compromising on quality. We believe every project—large or small—deserves the same level of professionalism and attention, and we're happy we could provide a solution that fit your needs. Thank you for choosing Gridiron Guys Construction. We appreciate your support and hope you'll keep us in mind for any future home improvement projects!
- 5 out of 5Graceann Renevitz2 months ago
The roofing crew did a excellent job. They cleaned up very nicely. Matt Sweet was very helpful and very professional. We felt very comfortable talking with him. He helped us by contacting our insurance about what the insurance company had …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Graceann and Terry, for the wonderful review! We're thrilled to hear that you had such a positive experience with our team. It's great to know that the roofing crew delivered quality work and left your property clean when the job was complete. We're especially glad Matt was able to assist throughout the process and help identify information that had been missed by the insurance company. Providing guidance, communication, and support for our customers is something we take great pride in, and we're happy he helped make the process easier and more comfortable for you. Thank you for trusting Gridiron Guys Construction with your project and for your recommendation. We'll be sure to share your kind words with Matt and the crew. We truly appreciate your support and look forward to helping you, your friends, and your family with any future home improvement needs!
- 5 out of 5Mike Borowski2 months ago
Very happy with Gridiron Guys. We had wind damage on our roof from the windy conditions this past spring and had to file an insurance claim. Laine took care of everything and made a frustrating process much smoother. I have to work all day …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Mike, for the outstanding review! We're glad to hear that Laine was able to make the insurance claim process much easier during what can often be a frustrating experience. Wind damage claims can involve a lot of moving parts, so having someone manage the details and keep communication flowing is incredibly important. We're thrilled that Laine provided the support and peace of mind you needed while balancing your busy schedule. We truly appreciate your recommendation and your trust in Gridiron Guys Construction. Thank you for choosing us, and we look forward to helping with any future home improvement needs!
The latest post from this business
Posted by Gridiron Guys Construction to their own Google profile 10 days ago. Their words, not ours.
Protect your home from water damage with our seamless gutter installation services. Our custom-fitted gutter systems are designed to keep your property safe and dry by eliminating leaks and reducing maintenance. Not only do they enhance your home's curb appeal, but they also prevent foundation erosion and basement flooding. Our team will help you choose the right materials and colors to complement your exterior. Don't wait for water damage to become a costly issue. Reach out today for a free estimate and discover the difference quality craftsmanship can make. Visit our website or call us now!7 hours agoLearn more
What Gridiron Guys Construction says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…Fully bonded and insured, we take pride in providing honest…”
States years in business
“…on quality craftsmanship backed by over 215 years of combined experience across our…”
Free estimates
“…CTA (hyperlinked) Call or Text Request Free Estimate Contact Us Serving Medina County, OH…”
24/7 emergency call-out
“…Don't wait. Call us today. 24-hour emergency service - Free Storm Damage Inspection and…”
Family owned
“…As a locally and family-owned business, we've built our reputation…”
Their site also states: bonded, warranty offered, states a founding year.
Other roofers in Medina
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Hinckley Roofingfast work, polite staff, skylight replacement4.8339 ratings4.1% one and two star(330) 273-2979 | 4.8 | 339 | 4.1%14 of 339 | (330) 273-2979 |
| 4K Roofing & Restorationroof replacement, insurance claim assistance, smooth process4.9224 ratings2.7% one and two star(216) 469-0863 | 4.9 | 224 | 2.7%6 of 224 | (216) 469-0863 |
| Blue Roofing and Guttersgutter repair, insurance claim assistance, gutter guards4.9218 ratings1.4% one and two star(234) 360-9807 | 4.9 | 218 | 1.4%3 of 218 | (234) 360-9807 |
| CMS Roofing and Restorationinsurance claim assistance, insurance company negotiation, inspection4.7178 ratings5.6% one and two star(833) 392-7663 | 4.7 | 178 | 5.6%10 of 178 | (833) 392-7663 |
| Owens Corning World trucktrucks, loading time, wait time4.176 ratings11.8% one and two star | 4.1 | 76 | 11.8%9 of 76 | Not listed |
| Cm Contracting Residential Inc.insurance claim assistance, new roof, smooth process5.050 ratings0% one and two star(330) 299-5540 | 5.0 | 50 | 0%0 of 50 | (330) 299-5540 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 445 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 445, of which 388 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.