Roofing contractor
Pacific Exteriors LLC
14724 Bothell Way NE, Seattle, WA 98155
Listed under Shoreline, WA
- Google average
- 4.6
- Ratings counted
- 403
- One and two star
- 30 of 403(7.4%)
- Washington median
- 2.1%
The first three are Google’s own figures for Pacific Exteriors LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Washington roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 332 | 82% | |
|---|---|---|---|
| 4 | 30 | 7% | |
| 3 | 11 | 3% | |
| 2 | 8 | 2% | |
| 1 | 22 | 5% |
Higher than most — the typical roofer in Washington sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 9 one and two-star reviews we hold, most recent first.
- 1 out of 5T HogEdited 6 days ago
Disappointed with PE today. Spent 35k for siding last year. Was somewhat happy with project outcome but did have issues with door and other imperfections. Well yesterday i went to replace the hose bib on one of my outdoor hoses. I removed the caulk and discovered that PE had buried the mounting plate and screws to the bib under the siding trim meaning i would have to remove the entire 10ft secured trim to get to it. Of course if i had known this after install i would have taken issue with it but the guys put so much caulk around the bib i assumed it would be exposed after removing the caulk. I reached out to Joe the project manager who has all the answers but none of which supports the customer only his company. He basically blew me off saying we arent plumbers. This had nothing to do with plumbing. They buried my plumbing access with trim and it was too much for Joe to send a guy out to fix this minor issue. Says alot about Joe and their after installation support and lack of loyalty. Perhaps these are the reasons their company is increasing in their 1 star reviews. Too bad. On a side note Larry the sales rep is awesome. He is not associated with this review but unfortunatley the company he works for is. Update. Even a bad review basically a plea to get them out to make things right didnt work. Guess ill submit a review weekly as this kind of business is not good
- 1 out of 5Boris Tuong10 months ago
Learned about this company in Thehomemag called them multiple times to get nothing but blank air after the ivr notice of call being recorded. Had to contact them via their website. Got us scheduled quote date. Found from the inspector that …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are sorry to hear about your experience, Boris Tuong. At Pacific Exteriors, LLC, we take all feedback seriously and strive to provide exceptional siding and exterior services. Please reach out to us at +1 206-877-3087 so we can better understand your concerns and work towards a resolution. Your satisfaction is important to us.
- 1 out of 5Zstackera year ago
So i put a review before but this is another overall. The siding looks good and looks to be done nicely. They still aren't done yet because they said they were gonna paint the eves and some trim but the siding is placed. I want to start …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Candy LaneEdited a year ago
It is shocking this company gets 4.5 stars! And the worst project manager on the planet got praises. Fool me once. You don’t have to be. Be prepared to be your own quality control and pray often. You need all the lucks you can get from all forces.
Reply from the business
Hi, we have been unable to find you in our system as a customer. Please reach out to us at 206-877-3087 or office@pacificexteriorsllc.com so we can resolve this issue immediately.
- 1 out of 5Kristina Swenson2 years ago
If I could give them no stars I would. Two and a half years later we finally have our last undamaged windows. Communication was poor. Expertise was lacking for a unique home. Overpromise and under deliver every time. Do not recommend.
Reply from the business
Hi Kristina, thank you for taking the time to leave us a review. We continuously work to create great customer experiences, and we’re sorry to hear that we missed the mark here. Please reach out to us at 206-877-3087 or … More
- 1 out of 5Mark Cappo2 years ago
Terrible customer experience. Took amost 6 months from when we signed the quote for them to replace the siding and gutters. They showed no care to our garden, threw trash everywhere (and only picked it up when we threatened not to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Mark, Thank you for taking the time to leave us a review. We continuously work to create great customer experiences, and we’re sorry to hear that we missed the mark here. Please reach out to us at 206-877-3087 or office@pacificexteriorsllc.com so we can resolve this issue immediately. Your comments have also been passed along to management so they can be addressed right away. Thank you.
- 1 out of 5John R3 years ago
Initial sales person was fantastic, professional, quick and thorough. The issues started after the first day of the installation. The first crew came on time, worked fast and did a seemingly great job. The next day they simply didn't show up! The two-day job then turned into a THREE WEEK JOB. In addition to the huge delays, the workers they found to actually show up came and then didn't do any work because they "needed materials". Then they told Pacific Exteriors they called out sick. When the work was complete a walk through showed the guy who did some of the work didn't do a good job, with gaps in the siding alignment Exposing the underlayment and some trim pieces had to be replaced and done with different sized materials. The cleanup wasn't very good at all to top it off, the rubber pieces from the barrier end up all over the place and resemble tic tacks split in half and there were staples and nails all over my driveway and yard despite them laying down tarps and using a magnet afterwards. I attribute the mess to some of the workers rolling up the tarps because they needed room for the dumpster to be picked up, but at least take the time to look over the area afterwards. We were lucky none of the nails ended up in our car tires. I also purposely set aside some siding they removed to reuse on a different area, then the other crew threw it away! They did end up replacing it with a new piece, but not until a week after the job was finally complete. I cannot recommend this company in the least and would say use someone else who may even be more expensive, but I bet that extra money would be worth it to avoid the hassle, delays, and frustration of Pacific Exteriors' contractors work ethic, professionalism and inability to show up two days in a row to finish a job.
- 1 out of 5R S/3 years ago
- - > Shoddy workmanship and poor response during a siding job. - - > Different crews showing up at different times, with no continuity and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello R S, We are unable to find you in our system as a customer. Please reach out to us at 206-877-3087 or office@pacificexteriorsllc.com so we can resolve this issue immediately. Thank you, Pacific Exteriors Team
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding replacement67
- answering questions38
- estimate19
- responsive staff15
- window replacement12
- insulation installation8
- informative staff7
- siding crew7
- dry rot repair5
- soffit installation5
- gutter installation5
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5johnie williams2 weeks ago
Great company and I highly recommend it for any future projects
Reply from the business
Thank you for the review, Johnie! We're here to help with all your siding and roofing replacement needs
- 5 out of 5Chris McMasters2 months ago
I've had a great time working with Jake on our home project. He's helped get us through the process with ease. Thank you!
Reply from the business
Hi Chris! We also had a great time replacing your siding out on bainbridge island. Thank you for the review!
- 5 out of 5hwee chong2 months ago
Jake helped us with window replacement and exterior paint for our home. He is knowledgeable and professional. Would welcome the opportunity to work with him again.
- 5 out of 5Devin Howell2 months ago
The service from the initial consultation to finish work went great. Jake and his team did a great job on our siding.
- 5 out of 5Kerry Burnette2 months ago
I had a very positive experience with everyone on the Pacific Exteriors team. They showed up on time and provided all the work they promised to do. We purchased the best quality package as our 30 year old roof had some leaks. They completed …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the review Kerry! Our goal is to make sure your roof is done right to guarantee you get your Platinum Warranty - glad to hear you're happy with your experience!
- 5 out of 5Todd Feldman2 months ago
I'm beginning my second projects with Pacific Exteriors, and after my experience with this great company and specifically my project manager Jake, I never even considered working with anyone else for my siding and windows. Jake has been an incredible partner in the truest sense of the word. When I began working on my first flip house, I had no prior experience replacing siding, no first-hand knowledge of Hardie products, and just a little experience replacing windows. Jake patiently answered all of my questions (probably some of them several times) and took the time to teach me a lot in the process. It was a complex project (at least for me), and Jake was a man of his word on every promise and commitment he made to me. On any construction project, multiple things are guaranteed to not go perfectly, and that's where a partner really shows their true colors. Jake clearly had my back every step of the way. When I needed a favor that was in no way a due to anything Pacific Exteriors had or had not done, Jake was there for me. When I needed something expedited at short notice, Jake moved mountains to make it happen. On the one or two occasions where some detail was imperfect, Jake never made me feel I was asking too much to have it corrected. Thank you Jake, thank you Pacific Exteriors, and here's to our next project together!
Reply from the business
Hi Todd, we're so glad to hear Jake handled your siding replacement with such care. He's one of our best on the Seattle team. Thank you for the review!
- 5 out of 5Lance Della Penta2 months ago
I would like to say that we had multiple companies come out bid the siding project Pacific exterior was not the lowest bid, but they certainly went the highest bid we went with them because they have a contract that is solid no add-ons anything that happens in the interim of this project they handle no up charge no complaining. They did a fabulous job. It was during the wet rainy season poured down rain for 2 1/2 weeks. Their guys muscle through this did a beautiful job. I can't say enough about their install team. They are top-notch did a beautiful job Jake the production manager was awesome handled every aspect of this making this seamless simple easy project for everybody I can't say enough I would recommend them over any company out there. They're awesome company do fabulous job.
Reply from the business
Thank you for the review Lance! Our goal is to make siding and roofing replacements as easy as possible for homeowners like you. We're glad to hear you had a great experience!
- 5 out of 5Tacoma3 months ago
Words can't give this company enough praise for what they do. All I can say is if your looking for a company that does what it says it will do than look no further than Pacific Exterior. Everyone there was amazing. WE absolutely loved Abraham who provided the business quote and Jay the project manager well there is no better. He juggled our project with the delivery of his son "congratulations again buddy" but as far as our project went he knocked every deliverable out of the park. We had new siding for our entire home, gutters, soffit, facia and stack stone accents and some touch up painting. Take our advice and don't waste your time with competitor pricing. Contact Pacific Exterior and save yourself time. The quality of their workforce is amazing...
Reply from the business
Hey Larry! Thank you so much for this nice review. I'll be sure to pass along the kind words to our team. We're glad we made your siding replacement as easy and stress free as possible.
- 4 out of 5Delvin McKibbens4 months ago
As a new customer, the experience with Pacific Exteriors LLL was a pleasant experience. My Quote consultant Corbin, was absolutely honest , respectful and fully knowledgeable about the my roof repair needs and the quality of the roofing materials. The project manager James , fully explained the process of the roof repair and the time that it would take. The roofing job was completed in one day and the quality of work made my home look like newly built house.
Reply from the business
Hi Delvin, We're honored to have helped you with your roof replacement and thrilled that … More
- 5 out of 5Joel Mundahl4 months ago
Larry stopped by today to look at my siding. 1st thing he seemed like a nice guy. We walked around the house talking about what was or not needed. Larry seemed very honest and I appreciate that. I would recommend yor company and I will pass onto any friends looking for any work done. You gave a good employee, he's a keeper for your company. Thanks
Reply from the business
Hi Joel, We are happy that your siding estimate with Larry went well. Here at Pacific … More
- 5 out of 5Luna Wilson4 months ago
Did an amazing job on my roof. Response time is amazing as well.
Reply from the business
Hi Luna, we're happy to help you with your roof replacement! Thank you for the kind review.
- 5 out of 5Linda Rabadi Fair4 months ago
We had a great experience with pacific exteriors. The quality of work was exceptional, the team was timely and efficient, and we love our new exterior. Amador was a fantastic project manager - great communication and customer service skills.
Reply from the business
Hi Linda, Thank you for your kind words regarding your siding replacement in Crown Hill. We are thrilled to hear that you had a good experience with our project manager, Amador, and hope you have a nice day!
- 5 out of 5Zombie WizardlordEdited 4 months ago
Larry came by I and talked to the wife and I about siding. We’ve had others stop by before we met with Larry, he was very knowledgeable and took time to explain everything to us. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're glad to hear you had a great experience with Larry, he's always here to help. We hope we can help you with you siding or roofing project soon!
- 5 out of 5Dan Franco4 months ago
The siding project done by Pacific Exteriors was excellent. From start to finish, work was excellent. Any concerns were handled immediately. The project supervisors completed a walk thru addressing any concerns we had. They had a punchless of items I would have missed on my own, and those items will be addressed before the project is completed. This was very reassuring to us knowing that the project was carefully done from beginning to end.
Reply from the business
Thank you for the review, Dan! We're happy we could help you with your project and that our work was up to your standards.
The latest post from this business
Posted by Pacific Exteriors LLC to their own Google profile 4 months ago. Their words, not ours.
Blue skies framed this Seattle home as siding installation neared its final stretch. Olive green panels now wrapped the gable while utility lines were carefully reconnected. A covered patio below stayed protected throughout the work. The crew took care to keep every detail buttoned up before wrapping the job.Ready for new siding that lasts through every season? Finish strong with Pacific Exteriors LLC on your next project.Aug 2, 2026Learn more
What Pacific Exteriors LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…reviews, make sure they are fully licensed and insured in Washington, offer…”
License number shown
“…304 Portland, OR, 97219 503-447-7320 License #: 241425 Atlanta Location 2849 Paces Ferry Rd…”
Insured
“…, make sure they are fully licensed and insured in Washington, offer valid…”
States years in business
“…offer valid warranties, and have over 5 years of local experience. What is the best…”
States a founding year
“…Serving the Greater Seattle Area since 2008 for siding replacements and roofing…”
Free estimates
“…Contact Open Search Schedule Your Free Estimate Search for topics or resources Enter…”
Other roofers in Shoreline
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Blue & Blue Roofing Inccourteous staff, competitive bid, efficient crew5.0247 ratings0.4% one and two star(206) 367-2601 | 5.0 | 247 | 0.4%1 of 247 | (206) 367-2601 |
| NGB Roofingroof replacement, attention to detail, inspection5.0158 ratings0% one and two star(206) 883-6232 | 5.0 | 158 | 0%0 of 158 | (206) 883-6232 |
| Titan Roofingroof replacement, quick response, professional crew5.0148 ratings0% one and two star(206) 591-4015 | 5.0 | 148 | 0%0 of 148 | (206) 591-4015 |
| Skilled Roofingnew gutters, thorough inspection, plywood5.0102 ratings0% one and two star(425) 737-7760 | 5.0 | 102 | 0%0 of 102 | (425) 737-7760 |
| Hernandez & Sons Roofingproject, leak, insurance4.982 ratings0% one and two star(425) 332-1500 | 4.9 | 82 | 0%0 of 82 | (425) 332-1500 |
| Perdigon Roofingleaks, thoroughness, new roof5.053 ratings0% one and two star(206) 750-6653 | 5.0 | 53 | 0%0 of 53 | (206) 750-6653 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 403 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 28, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.