Overhead Solutions

8 of the 10 one and two-star reviews we hold, most recent first.

• 1 out of 5Samantha Arnolda month ago

  They charged me for a fix that didn’t actually fix the problem, and now won’t come out to complete the job. Do not do business with these people!

• 1 out of 5Colleen Eichmann2 months ago

  Tyler was the project manager for replacement of windows on our home. Excellent customer service from beginning to end. We are very satisfied with our new windows. If we need any additional home improvements we will absolutely call Overhead Solitions!

  Reply from the business

  Thank you, Colleen! We’re so glad Tyler provided a great experience from start to finish. If you could do us a favor and update your review to reflect your 5-star experience we would greatly appreciate that! Thank you for trusting us.

• 1 out of 5Nate Zawerschnik3 months ago

  You get what you pay for? Not impressed with our roof experience with this company. The roofing crew was sloppy and did not pick up after themselves. My wife filled a garbage bag full by herself and I had to use my own roller magnet to pick up all the nails, screws, and metal debris left behind on the driveway because the project manager said he didn’t have one. We ordered a dumpster to help cut some cost and ended up paying an additional $271 because it was 3.8 tons over weight because the roofing crew over filled it. My wife and I had to attempt to pull as much out that was mounded on top just so it could get picked up. I also own my own portajohn which the roofing crew helped themselves to and made a mess of. They also didn’t put a ridge vent across the whole roof and had to come back to make it right. They left fascia loose in multiple spots that I had to fix. They cut corners around siding. You are dealing with a roofing crew operating by “Google Translate” to communicate with the project manager. Expect problems.

• 2 out of 5Fred MortelEdited 4 months ago

  Overhead did our roof and did a great job. We had them back to do two windows and the quality of work was not what we were expecting. There were about 8 screws left in our carpet, and a number on the driveway from the installers dropping them as they put the windows in. There were also razor sharp pieces of cut trim left along side the house. The finishing job to seal them looks very unprofessional, we were offered someone to come and fix it but they said the best they could do was try to scrape some of it off with their fingernail when they arrived. The windows themselves have plastic burrs on them, installer said that's because we purchased low tier windows, they are two smaller windows at a total of $2400.

• 2 out of 5J B7 months ago

  Had a roof leak caused by ice dam. When came out for a quote, I made sure to tell them about the issue. They said they would instal extra ice/water protection to correct the issue. 1st snow storm after getting the entire roof replaced we got an ice dam and interior damage to ceiling and walls. They basically responded that it isn't their problem. Their warranty doesn't cover ice dams or interior damage caused by them. His response when I asked about the extra ice/water barrier was that it's not 100% effective and that water can get through the nail holes. Even though I spent thousands of dollars to replace a roof, it did not fix the problem that was the whole reason we replaced the roof. Thousands of dollars later and we get an oh well not our problem response. I would NEVER recommend them to anyone I know

  Reply from the business

  Joseph, We are truly sorry you’re experiencing an ice dam and understand how frustrating it can be to invest in a new roof and still have concerns afterward. Ice dams are stressful for any homeowner, and we do not take that lightly. To ensure clarity, we want to revisit what was discussed throughout the process. During the estimate, prior to the sale, and again during installation, we reviewed the existing ice dam issues and explained that adding additional ice and water shield is not a guaranteed solution, but may help reduce the risk of ice dam related leaks. This was clearly noted and acknowledged prior to the start of work. We also retained the existing heat cables for you continued use after the project. These acknowledgments noted that future ice dams could still occur and cannot be fully prevented When the issue arose, we responded promptly and made two visits at no charge to help remove the ice dam in an effort to prevent water intrusion and protect your home. We did this because we genuinely care about our customers and stand behind our work. We take great pride in our integrity, service, and responsiveness, and we were transparent, proactive, and supportive throughout the entire process. Our goal has always been to help our customers while being honest about what can and cannot be guaranteed when it comes to ice dam conditions. We will use this experience as an opportunity to improve our process by providing additional recommendations, including referrals to insulation professionals, to further support transparency and set 100% crystal clear expectations moving forward.

• 2 out of 5Todd Stilesa year ago

  I've never replaced a roof before and Overhead was great throughout the process, until after the install was complete. I had no idea what to expect but their entire team did great with communication and education leading up to the project. The project was delayed by one day, due to weather but they showed up on a Saturday to get the job done. The biggest complaint that I have is that my mower sucked up something that resembled a wire coat hanger and jammed/knicked up the blade of my rider during the first cut after the install. When I contacted the Project Manager, I was flat out ignored. I then reached out to the Quality Control rep and was told that they're "not sure what that wire would be from". I sent a photo and a video (from my security cameras) but they were dismissive. At this point, it does not seem that presenting them with proof would even help - even though I told them that I'll take care of sharpening and/or replacing the blades. I simply wanted them to make note of it, should further damage to the mower emerge later upon getting it inspected. After reading reviews, I was not concerned about nails - much less other debris but in addition to the "wire", I found a nail in the driveway. I am very happy with the roof, but rather annoyed by being dismissed so quickly after the job was complete.

• 1 out of 5B.K.a year ago

  Overhead quoted me for a roof at $80,000! Got 2 other quotes from different roofing companies and both were $40,000 using superior product. This company will overcharge you, highly recommend getting several roofing quotes before signing with Overhead.

  Reply from the business

  Hello B.K. thank you so much for sharing your feedback! This is very shocking as we are so competitively priced. We would love the opportunity to review the estimate with you, compare apples to apples, and learn more about where we missed the mark here. I’m the owner and would love to hear more about your experience! Please reach out to me when you can: paul@overheadsolutionsinc.com 11/27 - B.K. we've done some digging to try to figure this out for you, never in the history of our company have we been priced this high in comparison to competitors. Because I don't have your full name I want to confirm with you. If you are working with a builder in the Phelps are, the options given to your builder were a good, better, and best set of options. Three different products, with three different pricing options. When I look at the quote given to them, it looks like the builder added all 3 products together for one price, not separating them as 3 different options. We've reached out to this builder for clarification today as well. We'd love the opportunity to clear some of this up with you. Thanks so much!

• 1 out of 5Abby Lee2 years ago

  So many mistakes. Can't possibly list all. Workers don't know what they are doing. Do not recommend! Save yourself and go with someone else.

  Reply from the business

  Hello Sarah! We are so sorry to read your review and thank you for sharing. It’s so important for us to understand where we’ve dropped the ball and missed meeting customer expectations. We want to make this right for you. Can you please email me with your contact information so we can touch base and you can give me more details on your experience. I am assuming your Google profile name is first/middle so I’m unable to locate you in our system. I can get you my cell through email so we can touch base today. Thank you - Paul Collins, Owner Paul@overheadsolutionsinc.com

• inspection104
• friendly crew98
• siding90
• courteous staff77
• efficient crew73
• quality control63
• thorough cleanup35
• timely completion28
• window installation21
• shingle replacement19
• final inspection14
• no pressure sales12

14 more of the 476 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Joe Wiltjera day ago

  I was referred to Overhead Solutions by another roofer, I have a complicated roof with multiple flat roof additions, a real stone chimney and it was too much work for most to give me a quote. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Hannah Bella day ago

  From estimate to completion, everything was so seamless. The communication was extremely thourough, scheduling was easy, and everyone I talked to was extremely kind and helpful. There was an issue with my decking that was unknown prior to the demolition, but Joe immediately reached out (I was out of town) and was able to work his magic and still complete the project in 2 days despite the additional work this caused his team. I was extremely happy with the final cost, as other companies were much higher and I’ve gotten multiple compliments on the end result. I would highly recommend!

• 5 out of 5Laura Prellwitz2 days ago

  Very professional, timely and clear communication, no sales games/ pressure tactics, very reasonable price for a high quality product.

• 5 out of 5Chris DeLarwelle2 days ago

  The crew worked hard and the project manager James was great to work with.

• 5 out of 5Chris Conrad3 days ago

  Our experience was a great one !! The color of our siding is beautiful..So impressed with our salesman Tony and the project manager Matt and all of his crew.. Matt was excellent as keeping us informed on the project.. we did have some water …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Dani Tallchief3 days ago

  We had a wonderful experience with Overhead Solutions. Our project manager was excellent with communication—responsive, professional, and kept us informed throughout the entire process. The work was completed with great attention to detail, and the crew was professional and respectful. We are very happy with the quality of the work and the overall experience from start to finish. We would highly recommend this company to anyone looking for a roofing contractor!

• 5 out of 5Daniel Brunette4 days ago

  I had a complete re-roof done on my home with new trim and gutters. The roof was completed in 1 day including replacing the entire deck. Trim and gutters had to be completed different days but in 1 calendar week. Home looks like new. Very …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Daniel Fenn4 days ago

  Overhead solutions does great work. Very efficient and high quality work at an amazing price.

• 5 out of 5Susan4 days ago

  From start to finish, this company was a pleasure to work with. They were ALL friendly, informative, punctual, hard working, and kind. Their pricing was extremely fair for the work they performed. At every step they were happy to answer our questions and make sure we were satisfied. I strongly recommend Overhead Solutions for all your roofing needs.

• 5 out of 5Mike L6 days ago

  Ben was very knowledgeable and helpful. His experience in installing roofs also helped answer a lot of our questions. He was very prompt in responding to our questions. I highly recommend Ben and Overhead Solutions

• 5 out of 5Melissa Thompsona week ago

  From start to finish I had the best experience with Overhead Solutions. I had the front window and door replaced along with my siding, soffit, and fascia. Joe and his crew were extremely pleasant to work with and exceeded my expectations. I …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jeffrey Millera week ago

  Overhead Solutions did a great job replacing our commercial building’s roof. They provided a document which contained a written price quote and included all the details of the project and what to expect and kept me informed of the start date of the project. Salesperson Justin Haines and project manager James Williams performed excellently in their roles and the work crew did excellent work. I would recommend them to anyone needing quality roofing at a fair price.

• 5 out of 5Penny Hogea week ago

  Great price. Hard workers did beautiful job on roof and gutters. Would definitely recommend. No pressure sales by Ben who walked us through the project. Always kept us notified of next step. They cleaned up yard well. Highly recommend.

• 5 out of 5Chris klapatcha week ago

  Great company all around, sales, installers, and clean up were all amazing.

Call the trusted experts today at Overhead Solutions! 2 days agoCall now

• Licensed

  “…or a full roof replacement, our licensed team delivers high-quality…”

• Insured

  “…Overhead Solutions Licensed & Insured Roofers Our roofing professionals…”

• Warranty offered

  “…Workmanship Warranty We stand behind every roof we install…”

• States years in business

  “…high school in Suring, WI, and has over 20 years of industry experience. Pete won 1st…”

• States a founding year

  “…Financing Trusted by Suamico Homeowners Since 2010 Read all Reviews Jill Gruchot Paul…”

• Free estimates

  “…Report FAQ Careers Reviews Gallery FREE Quote FREE Quote Serving Wisconsin Suamico…”

• Financing available

  “…Overhead Solutions offers flexible roof financing options for Suamico homeowners through our…”

• Family owned

  “…Green Bay’s Family-Owned & Operated Roofing &…”

Their site also states: 24/7 emergency call-out.