Roofing contractor
Orlando Roofing Contractors | Five Star Roofing and Construction, Asphalt Shingles and Roof Repair
4446 Old Winter Garden Rd #103, Orlando, FL 32811
Listed under Pine Hills, FL
- Google average
- 4.6
- Ratings counted
- 56
- One and two star
- 6 of 56(10.7%)
- Florida median
- 2.5%
The first three are Google’s own figures for Orlando Roofing Contractors | Five Star Roofing and Construction, Asphalt Shingles and Roof Repair, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 50 | 89% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 2% | |
| 1 | 5 | 9% |
Higher than most — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Orlando Roofing Contractors | Five Star Roofing and Construction, Asphalt Shingles and Roof Repair, most recent first.
- 1 out of 5Norman Roy10 months ago
Jason was great and always answered my questions!! Great Job guys!
Reply from the business
Thank you for your feedback! We're thrilled to hear that Jason provided you with excellent service and answered all your questions. Your satisfaction is very important to us, and we will ensure that the rest of the team continues to deliver great support. If there's anything else we can assist you with, please let us know.
- 1 out of 5Nestor SanchezEdited a year ago
Bad experience. Not recommended. After 3 months, this case still giving me headachaches.
Reply from the business
We're sorry to hear that you've had a frustrating experience. Your feedback is important to us, and we would like to understand more about the issues you're encountering with the case. Please contact our customer service team so we can work towards a resolution for you. Thank you for bringing this to our attention.
- 1 out of 5Nicholas Lopez2 years ago
They troll u say your name then hang up on u. Then call them back they finally say who they are then verify who I am then hang up. So my observation is roofing business/ phone prank
- 1 out of 5Connor James3 years ago
Just randomly climbing on roofs without permission looking for hail damage to try and make some money. Trespassing is a pretty big deal
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance handling8
- hailstorm repair4
- timely completion4
- efficient crew3
- new roof3
- clear explanations3
- clean crew2
- seamless process2
- sound advice2
- property safety2
Other reviews we hold
14 more of the 50 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Damian Cisco2 months ago
Jason with Five Star Roofing took excellent care of our roof and was finished faster than expected
Reply from the business
Thank you, Damian — we’re thrilled Jason and the team took great care of your roof and finished sooner than expected. We appreciate you trusting Five Star Roofing with your project and for leaving this kind review. If you need anything in the future, please don’t hesitate to reach out.
- 5 out of 5Patrick Hails2 months ago
Jason with 5 Star is professional and knowledgeable. I trust 5 Star with my roofing projects
Reply from the business
Thank you, Patrick — we appreciate the kind words. We're glad Jason and the 5 Star team could provide professional, knowledgeable service. Thank you for trusting us with your roofing projects; we look forward to working with you again.
- 5 out of 5Mike Vein2 months ago
Recently had the pleasure of working with Jason Nieto at Five Star Roofing. Jason was quick to respond to my client’s need. He understood the work needed to be done and addressed it quickly. Communicated well throughout. Would recommend Jason and Five Star Roofing for additional work my clients may need.
Reply from the business
Mike, thank you for the great review and for trusting Jason Nieto and Five Star Roofing with your client’s needs. We’re glad Jason was responsive, handled the work quickly, and kept you informed throughout. We appreciate the recommendation and look forward to assisting your clients with any future projects.
- 5 out of 5Joe DePaolo5 months ago
I called Jason Nieto from 5 Star Roofing for a slight issue with my roof. 5 Star put on the roof about 5 years ago. I called him in the morning and he arrived to the house that afternoon. He took care of the issue the same day at no charge. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Joe, thank you for the kind words and for trusting 5 Star Roofing. We're thrilled Jason was able to arrive quickly and fix the issue the same day at no charge. We appreciate your continued business after five years and your A#1 recommendation. If you ever need anything else, we're here to help.
- 5 out of 5Dhanesh Chandan6 months ago
Excellent
Reply from the business
Thank you so much for the excellent rating, Dhanesh! We’re delighted you had a great experience and appreciate your support. We look forward to serving you again soon.
- 5 out of 5Smooth Jazz8 months ago
Jason Nieto, our Sales Rep did an outstanding job from start to finish regarding our roof repair. He is very straightforward and knowledgeable about his business. He is very approachable and can give you a very sound advice in regards to your roofing problems. Their workers were friendly and did a great job replacing our roof due to Hurricane Damage in 2024.
Reply from the business
Thank you for your wonderful feedback! We're thrilled to hear that Jason provided you with exceptional service and that our team was able to assist you with your roof repair. It’s great to know that you appreciated their professionalism and expertise. We strive to deliver high-quality work and excellent customer service, and it’s rewarding to see that reflected in your experience. If you need anything in the future, don’t hesitate to reach out!
- 5 out of 5Alan Lilly10 months ago
Five Star does great work at a fair price.... I would use them over any other roofer. They have done at least 5 or more different roof jobs for me over the last few years.
Reply from the business
Thank you for your fantastic review, Alan! We're thrilled to hear that you've consistently trusted us with your roofing needs over the years. Your support and loyalty mean a lot to us, and we're committed to providing quality work at a fair price. We look forward to serving you again in the future!
- 5 out of 5Jeff Horne10 months ago
Jason was taking care of us the day after the hurricane. Made sure we received a whole new roof from our insurance, dealt with the HOA and city. Replacing the roof took only one day. Thank you Jason.
Reply from the business
Thank you for your wonderful feedback, Jeff! We're thrilled to hear that Jason provided you with excellent service during such a challenging time. It's great to know that he was able to facilitate a quick and smooth roof replacement process for you. Your satisfaction is our top priority, and we truly appreciate your recognition of our efforts. If you need anything else in the future, please don’t hesitate to reach out!
- 5 out of 5Susan Knight10 months ago
The inspection was done quickly. The repairs were done quickly and I haven't had any problems.
Reply from the business
Thank you for your positive feedback, Susan! We're glad to hear that the inspection and repairs were completed promptly and that everything is functioning well. Your satisfaction is our priority, and we appreciate your trust in our services. If you need anything in the future, feel free to reach out!
- 5 out of 5staredson10 months ago
Five Star did our roof a few months ago. In and out in a day. Roof looks great.
Reply from the business
We're thrilled to hear that you're satisfied with your new roof! Thank you for your kind words and for choosing Five Star for your roofing needs. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your beautiful roof!
- 5 out of 5Joe Smukateli10 months ago
Great work performed by 5 Star Roofing, pleased with the results and workmanship.....very detailed .
Reply from the business
Thank you for your kind words, Joe! We're thrilled to hear that you were pleased with our workmanship and the results. Our team takes pride in delivering detailed and high-quality work. If you need any further assistance in the future, don't hesitate to reach out. We appreciate your support!
- 5 out of 5Alexa year ago
I honestly cannot say enough amazing things about dealing with June Suarez at 5 Star Roofing. The step-by-step guidance dealing with the insurance company, and the inspector was a seamless experience with him. His customer service skills …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your wonderful review, Alex! We're thrilled to hear about your positive experience with June Suarez. He truly is an asset to our team, and it's great to know that his service made your experience seamless and enjoyable. We appreciate your support and look forward to serving you again!
- 5 out of 5Abigail Punnettea year ago
Five star did an amazing job with the installation of our roof. From start to finish Jason was knowledgeable and respectful about the process. I would recommend this company.
Reply from the business
Thank you for your kind words, Abigail! We're thrilled to hear that you had a positive experience with Jason and that you are happy with your new roof. Your recommendation means a lot to us, and we appreciate your trust in our services. If you need anything in the future, please don't hesitate to reach out.
- 5 out of 5mike husseinia year ago
Account manager is well versed and professional as well as the crew. Did a great job on my roof
Reply from the business
Thank you for your positive feedback, Mike! We're thrilled to hear that you had a great experience with our team and that the roof work met your expectations. Your praise for our account manager and crew is greatly appreciated. We look forward to serving you again in the future!
The latest post from this business
Posted by Orlando Roofing Contractors | Five Star Roofing and Construction, Asphalt Shingles and Roof Repair to their own Google profile 3 months ago. Their words, not ours.
See what our customers are saying...Jun 18, 2026
What Orlando Roofing Contractors | Five Star Roofing and Construction, Asphalt Shingles and Roof Repair says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Articles Reviews Contact Free Quote LICENSED, BONDED, AND INSURED ROOFERS IN TAMPA…”
Insured
“…Free Quote LICENSED, BONDED, AND INSURED ROOFERS IN TAMPA BAY, ORLANDO, AND…”
Bonded
“…Reviews Contact Free Quote LICENSED, BONDED, AND INSURED ROOFERS IN TAMPA BAY…”
Warranty offered
“…Satisfaction is Guaranteed! You can depend on us for thorough…”
Free estimates
“…Metal Roof Articles Reviews Contact Free Quote LICENSED, BONDED, AND INSURED ROOFERS…”
Other roofers in Pine Hills
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Level Roofingsolar panels, smooth process, new gutters4.9390 ratings1.3% one and two star(689) 319-8900 | 4.9 | 390 | 1.3%5 of 390 | (689) 319-8900 |
| Hi Low ROOFING & SOLARroof replacement, courteous staff, new roof5.0318 ratings1.3% one and two star(407) 287-6171 | 5.0 | 318 | 1.3%4 of 318 | (407) 287-6171 |
| Panther Roofroof replacement, initial inspection, courteous staff4.9161 ratings2.5% one and two star(407) 315-2612 | 4.9 | 161 | 2.5%4 of 161 | (407) 315-2612 |
| Sunflo Roofing - Orlandoroof replacement, new roof, fast process5.0125 ratings0.8% one and two star(407) 564-3331 | 5.0 | 125 | 0.8%1 of 125 | (407) 564-3331 |
| Hastings Roofing Service, Inc.roof replacement, work quality, metal roof4.989 ratings2.2% one and two star(407) 702-1023 | 4.9 | 89 | 2.2%2 of 89 | (407) 702-1023 |
| Westfall Roofingroof replacement, inspections, respectful crew4.886 ratings5.8% one and two star(407) 565-8541 | 4.8 | 86 | 5.8%5 of 86 | (407) 565-8541 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 56 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 54, of which 50 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.