Roofing contractor
Onyx Home Improvement
12 1/2 N George St, Meriden, CT 06451
- Google average
- 5.0
- Ratings counted
- 30
- One and two star
- 0 of 30(0%)
- Connecticut median
- 1.1%
The first three are Google’s own figures for Onyx Home Improvement, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Connecticut roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 30 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Connecticut sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Onyx Home Improvement. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding installation5
- reasonable pricing5
- timeliness5
- polite crew3
- efficient team3
- thorough work2
- insurance claims2
- responsiveness2
- professional work2
- attention to detail2
Other reviews we hold
14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5William Griffin2 months ago
Used Onyx for snow removal all winter and just finished a new deck with them. Both times — on time, fair price, no chasing them down for updates. They communicated every step of the way. Already planning the next project.
Reply from the business
Thank you so much, William! I really appreciate your support and the opportunity to help with both projects. It means a lot, and I look forward to working with you again!
- 5 out of 5Jen Nelson4 months ago
They were very professional and detail oriented!
Reply from the business
Thank you so much Jen for your review. We truly appreciate your support and are glad you were happy with our professionalism and attention to detail. It was a pleasure working with you, and we look forward to helping you again in the future.
- 5 out of 5Diane Carrone4 months ago
What a lucky find! I found Onyx and Alex through Thumbtack. They showed up on time ( which is rare for contractors), did excellent work, cleaned up after themselves, pristine great work and such a pleasure to do business with. This the beginning of a really great new home improvement relationship.
Reply from the business
Thank you so much for your kind words and for trusting Onyx Home Improvement. We truly appreciate your support and are glad you were happy with our work, cleanup, and punctuality. It was a pleasure working with you, and we look forward to helping with any future home projects.
- 5 out of 5JR Chosen4 months ago
Alex and his team came an did an amazing job looking forward to work with him again. Thanks again!
Reply from the business
Thank you so much for your kind words and support! We truly appreciate the opportunity to work with you. It was a pleasure helping with your project, and we look forward to working with you again in the future. Thanks again!
- 5 out of 5Brian Howton4 months ago
Onyx quickly responded and provided thorough and professional work.
Reply from the business
Thank you so much, Brian, for your review. We really appreciate your trust in Onyx Home Improvement. It was a pleasure working with you, and we’re glad you were happy with our quick response and professional work.
- 5 out of 5Odari Mcmahon4 months ago
🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾 Onyx is one of the best in the business they very professional, honest, hardworking they get the job done. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your kind words and support. We truly appreciate the opportunity to work with you. At Onyx, we always strive to be professional, honest, and hardworking on every project. It means a lot to know you were happy with our work. Thank you again for trusting us!
- 5 out of 5Kristofor McMahon5 months ago
The team did an amazing job on my roof . From start to finish everything was detailed and professional. I even called a while after with a question and response was quick . I would recommend anyone in need of a roof to call .
Reply from the business
Thank you so much, Kristofor! We truly appreciate your kind words and your trust in our team. It was a pleasure working on your roof, and we're very glad to hear that you were happy with the process from start to finish. Providing clear communication and quality work is always our goal. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for the recommendation!
- 5 out of 5G A5 months ago
Rental property owner for over 20 years and I've used this home improvement service multiple times over the years. Quality work at an honest price. Would definitley recommend
Reply from the business
Thank you for your review and for trusting our team with your property. We appreciate your support and look forward to helping you again in the future!
- 5 out of 5Steven Moccio9 months ago
Alex and his team did a great job of patching a space on the exterior of my home and adding new siding. Within days of contacting him, he was able to check out the issue and determine a solution. Not only was he transparent about all aspects of the project, but he was very reasonable. Highly recommend!
Reply from the business
Thank you for your review and for trusting our team with your property. We appreciate your support and look forward to helping you again in the future!
- 5 out of 5Linda Bailey10 months ago
After meeting with several other home-improvement contractors, we chose Alex of Onyx to install a new roof and also to re-side our home and shed. He arranged for the necessary permits and final inspection by the building inspector. His price was very reasonable, the contract was clear and straightforward & he easily accommodated changes. Alex was quick to respond to our questions, not only in person, but also in emails & texts along the way and he makes every effort to make sure you’re happy with the final product. The work crew for the roof and the crew for the siding were efficient & hard working. We love the results and have gotten many compliments. We would 100% recommend Onyx Home Improvement and found Alex to be straightforward, honest and reliable.
Reply from the business
Hi Linda Thank you so much for taking the time to share your experience! It was truly a pleasure working with you on your project. I’m very glad to hear that you’re happy with the roof, the siding, and the entire process. Our goal is always to provide clear, honest, and high-quality service, and feedback like yours motivates us to keep doing our best. Thank you as well for your recommendation and for trusting Onyx Home Improvement.
- 5 out of 5Silas Colliera year ago
Onyx
Reply from the business
Thank you so much for your kind words and for trusting Onyx Home Improvement. It was a pleasure working with you, and I’m glad you’re happy with the results!
- 5 out of 5Megan McNamaraa year ago
I highly recommend this company! They truly are experts in insurance claims and will work tirelessly to get your insurance to pay what they should under the law. Alex, the manager/owner is honest and fair and his team of roofers are …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for trusting us and for your kind words. We're glad to hear you’re happy with the work. It was a pleasure to help you!
- 5 out of 5Jeff Frencha year ago
Alex's crew started the job on the three coldest days of the year. They took down the old aluminum siding and put up insulation board and new vinyl siding and wrapped the trim in aluminum. The gutters were put up and completed in half a day …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Jeff. We're honored by your wonderful review. We strive to provide the best possible experience for our customers, and your feedback is invaluable.
- 5 out of 5Jaime Trujilloa year ago
Alex, and his team did my home siding from removing all the old wood siding to completion of new vinyl siding and gutters. In addition to windows and extra work inside and outside. I love how my home looks after the job well done by his crew. An exceptional job well done. Thanks again Alex. Dios te Bendiga 🙏🏽 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Jaime, for your trust. It was a pleasure helping you with the roofing, siding, windows, and gutters. We’re very glad you're happy with the result. Thank you for your kind words, and God bless you too!
The latest post from this business
Posted by Onyx Home Improvement to their own Google profile 2 months ago. Their words, not ours.
After today’s storm in Connecticut, if you notice roof leaks, missing shingles, siding damage, gutter damage, or damage from fallen branches, Onyx Home Improvement can help with inspections and repairs. Send your address and a few photos if possible, and we can take a look. Jul 4, 2026
What Onyx Home Improvement says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed & Insured Free Roof Inspections…”
Free estimates
“…Call today for a free estimate. Get Free Roof Inspection Call Now…”
24/7 emergency call-out
“…Call Today - 24/7 Emergency Services HOME ABOUT US…”
Their site also states: insured.
Other roofers in Meriden
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| V. Nanfito Roofing & Sidinggutters, insurance claim assistance, siding repair4.7219 ratings8.2% one and two star(203) 639-1634 | 4.7 | 219 | 8.2%18 of 219 | (203) 639-1634 |
| Monarch Roofingprofessional crew, personable staff, hard working crew5.0172 ratings0% one and two star(860) 262-4673 | 5.0 | 172 | 0%0 of 172 | (860) 262-4673 |
| Lifetime Chimney & Roofing Servicelifetime warranty, roof replacement, respectful crew4.9116 ratings0% one and two star(860) 254-1485 | 4.9 | 116 | 0%0 of 116 | (860) 254-1485 |
| Prime Roofingcourteous crew, wind damage repair, efficient crew5.0110 ratings0% one and two star(888) 581-3940 | 5.0 | 110 | 0%0 of 110 | (888) 581-3940 |
| Roof Ready Home Improvements LLCleak, insurance claims, power washing5.0108 ratings0% one and two star(203) 706-9221 | 5.0 | 108 | 0%0 of 108 | (203) 706-9221 |
| Fiderio & Sonsbathroom remodel, siding, courteous staff4.6100 ratings8.0% one and two star(203) 237-0350 | 4.6 | 100 | 8.0%8 of 100 | (203) 237-0350 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 30 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 30, of which 25 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.