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Roof Warden

Roofing contractor

Nu-Ray Metal Products

1234 37th St NW, Auburn, WA 98001

Google average
4.7
Ratings counted
84
One and two star
5 of 84(6.0%)
Washington median
2.1%

The first three are Google’s own figures for Nu-Ray Metal Products, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Washington roofers we list with enough ratings to compare.

Rating breakdown

4.7
84 ratings
Google’s profile shows 83
How the 84 ratings break down, from five stars to one
5
7387%
4
45%
3
22%
2
11%
1
45%
6.0%of these 84 ratings are one or two stars (5)

Higher than most — the typical roofer in Washington sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for Nu-Ray Metal Products, most recent first.

  • 1 out of 5SPIRIT AUTO FINANCE TEAM2 months ago

    Worst and I mean worst company ever. I spent over $100,000 on their metal. Bought the thicker metal 24 gauge but they delivered me 26 instead and I didn’t find out until the end. The GM Jared is a terrible person. His delivery driver Chris smashed my metal into a tree but when it was time to replace that damaged metal he said it was “past the time” and made me pay out of my pocket. Of Driver Kriss, who said everything would all be documented about the damage wouldn’t take any phone calls after that wouldn’t return my calls and basically went into hiding. I’m filing a lawsuit in civil court, going against their bond, and the Washington state Attorney General. stay far away from this company as they have terrible customer service

  • 1 out of 5Sandra Kenderdinea year ago

    We decided to go with NuRay Metals for a new garage build. The metal wasn’t cut properly and we had to return and reorder. When the second batch came, we were faced with the same issue. The rep had us go with a different metal for the third …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Bowie McLeanEdited 7 years ago

    I am a home owner who ordered materials for my metal roof from Nu-Ray. I had a horrible experience with Don Davies, the general manager who also acted as my sales contact. He screwed up my order multiple times and then claimed that his mistakes were always my fault. He was verbally abusive and insulting. Thanks for the worst customer service experience of my life, Don! The materials themselves were fine after all of mistakes were fixed. If anyone is considering this company do what you can to avoid Don.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • metal roof8
  • project3
  • product3
  • material quality2
  • issue resolution2
  • product quality2
  • siding2
  • material2
  • metal2

Other reviews we hold

14 more of the 46 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Lori Irwin7 months ago

    Very helpful wholesale manufacturer of metal roofing and related products. We visited to get an in-person view of the variety of roofing and different grades that our contractor can order.

  • 5 out of 5Karl Ozolina year ago

    From purchase to installation, Jeremy Legary was absolutely on point every step of the way. What really stood out was how responsive and patient he was—despite clearly having a full plate, he took the time to answer every one of my (many) …

    Google cut this review short. The full text is on their Google profile.

  • 3 out of 5Calvin Thompsona year ago

    Nu-Ray metals puts out good quality products for a good price but the customer service is lacking. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Paul DeMarsa year ago

    I’m a gutter/siding contractor that has used NuRay multiple times for custom flashing work. Each time, they helped me with dimension take-offs from old pieces of flashing, and even worked with my gutter materials supplier to get the material they needed so it would match existing gutter color. Fast and friendly and not afraid of small jobs. Yes, the parking is tight but I’m not dinging them for that. Highly recommended.

  • 5 out of 5Mike Mutzela year ago

    Arguably one of the best metal roof suppliers around the PNW. Highly recommend.

  • 5 out of 5T H Roofing LLCa year ago

    They have great customer service,Thank you Griffin !!

  • 5 out of 5The honest persuadera year ago

    Good material

  • 5 out of 5Meaghan Grossa year ago

    I recently reached out to NuRay with a very tricky situation. After purchasing a new gas fireplace, the venting was different and removal of my old vent was going to leave a hole in my metal roof. Their commitment to helping me find a solution was unlike any customer service I can recall receiving. Big thanks to Eunice and Mike for truly caring about their customers. I would wholeheartedly recommend this company to anyone planning on adding a metal roof. You will not be sorry

  • 5 out of 5Matt clem2 years ago

    Best Metal Roof money can buy! Always friendly & great material!

  • 5 out of 5Joseph Whisenand2 years ago

    A truly great product line and just the right set of options to end up with your best roof and siding.

  • 5 out of 5robert davis2 years ago

    Best metal you can get. Great customer service and outstanding field reps.

  • 5 out of 5Andrew Pace2 years ago

    I buy all my metal from them. Customers love it, and so do I. Service is great, and when something goes wrong they fix it

  • 5 out of 5Rob G2 years ago

    Quality Metal roof material

  • 5 out of 5Joshua Parise3 years ago

    Here's the thing... I was fasting for blood work and on the way to the doctor and stopped in at this place. They had like 13 boxes of Pizza on the front counter. Immediately hated them. Even after this... Their know-how, kindness, and eagerness to help, left me content to unleash my grumpiness on the horrible drivers in Kent. Did these people cheat on their driving test so that they can drive like grandmother sloth slow in the fast lane?

What Nu-Ray Metal Products says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…finishes Resources Articles Brochures Warranty careers Resources Articles Brochures…”

Other roofers in Auburn

Ranked by how many ratings Google has counted.

Other roofers we list in Auburn
Roofing contractor
Gutter & Roof Solutionsgutter replacement, estimate, warranty4.5245 ratings11.0% one and two star(800) 883-4715
Anytime Roofing, Inc.clean up, roof replacement, work quality4.758 ratings6.9% one and two star(206) 229-6883
Northwest Tile Roofingtile, roof tiles, friendly staff4.837 ratings5.4% one and two star(253) 931-0657
Reynolds Roofing & Repairroof replacement, punctuality, pricing5.034 ratings0% one and two star(253) 402-2572
Tedricks Roofingestimator, fair bid, easy to work with4.131 ratings22.6% one and two star(206) 824-3440
Emerald Contractingestimate, job, thorough review4.725 ratings4.0% one and two star(253) 753-3935

All roofers in Auburn →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 84 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 84, of which 46 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.