Nor Star Aluminum & Vinyl Products

All 8 of the one and two-star reviews we hold for Nor Star Aluminum & Vinyl Products, most recent first.

• 1 out of 5Kirk Fenton3 weeks ago

  The initial calling of the office to book an appointment to replace siding was great. Jeff didn't show up for tge initial appointment I had to contact him days after as he said he forgot. Then he mis quoted the job. He came back a …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Cheryl Attallaha month ago

  At this time they are only 2 stars. Don’t call back when they say they will. Dont do the job when they say they will.

• 1 out of 5tyler matchett4 months ago

  Valerie is great. The guys need to brush up on their customer service

• 2 out of 5louis roddya year ago

  I phoned Nor Star(who had installed my evestroughs) and inquired about having someone come to my cottage, clean and inspect them. I felt that there might be damage after such a heavy winter snow fall. I was told(quite curtly) that Nor Star …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Sandy Belley3 years ago

  Have asked for a quote to have a roof done several times in the past 4 months. While I have it in writing that someone would be in touch, that was a month ago and I have heard nothing from them. Very disappointed.

• 1 out of 5Amin Khan5 years ago

  We hired Nor Star to replace our gutters three years ago and immediately after the finished the gutters sagged and were not slopped correctly. I reported the issue and it took them a year to come out to correct the issue. Most of the gutters came down this past winter and this was due to them using 2" screws and no gutter hangers. The lack of gutter hangers also explains why the gutters sagged from day one.

• 1 out of 5sherry mclennan6 years ago

  After being told they would be there on a certain day to give us a quote. Never heard from them. Called them they said we were on the top of list promised to be there on the Monday once again didn't show, we called again. and were tolded we …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jessie James6 years ago

  Who are these people not professionals like I needed my roof done right instead the sent out two three people who admitted they do t know what they are doing thy were all labourers swearing things qemtoaaon and I'm the end the staff was ignorant and demanded my money when job was obviously not finished long story short had to hire a real professional roofwea to remove what noeatar de and put a on a whole new roof my opinion do not even get a price from them.... He'll I'll calapae when I get the estimate Gary the new contractor did it for quarter of that price noeatar charged company as cam.along way from being good o absolutely a message please Heath my warning sav itself alot of ba stay away from.noeatar

• siding7
• fascia4
• soffit4
• communication4
• selection3
• workmanship3
• showroom2
• gutter repair2
• product quality2
• quote2

12 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Regent Guay4 months ago

  Good service and fast

• 5 out of 5Randy Hodgesa year ago

  Thank you to Kurt and his team at Norstar for the new roof, soffit, facia and siding. Great quality and price from people who care. it nice to see another local company with such an excellent product selection. Their experience and showroom helped me develop and realize the vision I had for my family home.

• 5 out of 5C&C Enterprisea year ago

  Best prices in Bracebridge for eve trough supplies and siding

• 5 out of 5Christina Scheuermanna year ago

  We use this company for many of our clients where I work and they always do a great job. Cori, in the office, Is always incredibly helpful and full of knowledge. Their prices are fair and they give excellent advice and do great work. Highly recommend!

• 5 out of 5Greg Norwich2 years ago

  Very professional team to get any eavestrough or fascia repair. They arrived a week before the schedule date. They came back for the second phase without any reminders from us.

• 5 out of 5charles baker2 years ago

  I am thrilled with the replacement of my eve and the capping of my windows and doors at my cottage. The workmanship, customer service, and price were all superb. I highly recommend them.

• 5 out of 5Bill Powers2 years ago

  Absolutely fantastic job - well done and thanks to the crews. Had siding, fascia, soffit and guttering done.

• 5 out of 5beth everist2 years ago

  They have exceeded expectations. The quality of the work is fabulous. Everyone from the group in the office were friendly and professional. The guys that worked on the job site were prompt and hard working guys. Thanks so much for an amazing job.

• 5 out of 5Mike Hutchings2 years ago

  i am very happy with Norstar workmanship. Very nice job, work was done in a timely manner. There was a small issue that needed to be addressed and they came right out to fix it within day. I got fascia, soffits and eaves done. Looks awesome. I will post pictures shortly. Thanks to Norstar and the team for a job well done. Customer service was great. I'd recommend these guys to anyone.

• 5 out of 5Julia Montesano3 years ago

  A big thank you to Melissa at Norstar- she provided absolutely exceptional customer service! Quality of the products and pricing are good and great selection available.

• 5 out of 5Tom Nowers3 years ago

  Very friendly and responsive service. I needed additional "smartside" siding to match that which we got in 2008. Ryan sourced it in Ontario and had it ready for pick-up in about a week. They sawed the 16' boards into rough sizes 5' 3 " for my trailer...very helpful. Nice clean showroom if you drop by to look over possibilities.

• 5 out of 5Catharine Rose6 years ago

  They replaced our shingles with a metal roof. The scope of work included removing and disposing of the old shingles, adding framing and rigid foam insulation and the metal roof and flashing as well as removing a chimney pipe and replacing this part of the roof decking where the old chimney had been. We noticed a huge difference in the comfort of the cottage after this work was done. Quality products and installation. Pricing was competitive with other quotes we received. I waited a year and a half to post this as I wanted to go through all seasons to ensure a quality job. If a low pitch roof didn't leak after last winter's snow load and freeze/thaw cycles, it's not going to! Roofing and many outside jobs are weather dependent. We were delayed a few weeks and that didn't surprise me based on the weather. If there was one thing that Nor Star could improve it would be to be a bit more proactive with client communication on scheduling. Nonetheless, when I needed information they were very responsive to my calls or emails. Would recommend and I will call them when I need siding.

• Insured

  “…We are fully insured and WSIB covered and value the health…”

• States years in business

  “…experts Experienced installation team Over 40 Years of integrity and kept promises Best…”

• Family owned

  “…projects Community involvement Family owned business for 2 generations Quality…”