Roofing contractor
NC ROOF PROS
245 Poplin Rd, Polkton, NC 28135
Listed under Monroe, NC
- Google average
- 4.9
- Ratings counted
- 68
- One and two star
- 2 of 68(2.9%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for NC ROOF PROS, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 66 | 97% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 3% |
About typical — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for NC ROOF PROS, most recent first.
- 1 out of 5amber owens6 months ago
I keep getting unsolicited text from them! I don't own a house or live in mint hill! I keep blocking the number then a new one texts me again! Leave me alone!!!
- 1 out of 5Jonothan Gatton6 months ago
This company texted me out of nowhere to ask if my roof was leaking.. I am not even a home owner and this company is 50+ miles from my home. Clearly someone has gotten my number without my permission and can do the same to you. I don't appreciate having to take time from my day to answer unsolicited sales from a roofing company. But I do not mind taking time out of my day to hopefully steer people away from just another bad business. They may pay to remove the review but at least they had to pay for my time they wasted.
Reply from the business
Hi Jonothan, sorry to hear you were inconvenienced by an unsolicited message but I can assure you it has not been anyone from this company as we never have and never will hire a company to send out those annoying text or emails. Also I am the owner and for the past 2 years my business has been on hold as I have been living in another state and haven’t conducted any business. Which is why I’m just now seeing this review. If you would like to speak with me personally I could also show you where I had family and friends contacted by the same text that you probably received and where I actually found the company that was texting these annoying messages. They hired a company to spam text and I had to threaten them with a lawsuit to have them stop using my name. Could you please remove this review?
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement10
- clean6
- quick work5
- insurance claim assistance4
- polite staff4
- inspection process3
- fast crew3
- quick job3
- easy process3
- house roof2
- warranty2
Other reviews we hold
14 more of the 50 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Leslie Duncan4 years ago
NC Roof Pros are the best around. They scheduled their work and came when they said they would. Very professional and very quick. We had a remodel that required several different work dates and they always came out quickly and got the job …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you
- 5 out of 5Judy Austin4 years ago
Chris always does a great job. Would highly recommend him.
- 5 out of 5Karen Smith4 years ago
Chris and his team are professional, responsive, and very reasonably priced. They repaired our roof after some storm damage and did an amazing job! Would highly recommend to anyone needing a new roof or repairs.
Reply from the business
Thank you!
- 5 out of 5Cody Mullis4 years ago
Awesome company that goes above and beyond! They were a LIFE SAVER for us by taking care of all our roofing needs! HIGHLY RECOMMEND!
Reply from the business
Thank you!
- 5 out of 5Carrie Ridenhour5 years ago
NC Roof Pros really made my roof repair a breeze. Adam Cole went to extensive measures to make sure my roof was installed right and in a timely manner. From the beginning of the inspection process, all the way down to the completion of the project. He was swift and responsive and provided more than excellent customer service. I would highly recommend checking them out for any roof related needs.
- 5 out of 5Kay Williams5 years ago
Very satisfied with our new roof. Adam did an awesome job. He kept us informed on everything and came and did a final inspection himself. He is a great asset to NC Roof Pros. We will definitely refer them to our friends and family.
Reply from the business
Thank you.
- 5 out of 5Pam Aldridge5 years ago
NC Roof Pros is the absolute best and you won’t be disappointed! They installed beautiful CertainTeed Landmark Pro Shingles in a day and we couldn’t be more pleased with our new roof!
Reply from the business
Thank you!!
- 5 out of 5Rocky Mills5 years ago
Chris and his team are phenomenal... Can't say enough good things about them. They made the entire process easy. He was able to tell us exactly what to expect from everyone involved. Professional, perfectionist, and he got along with our dogs... Lol
Reply from the business
Thanks, Rocky! I do love dogs. lol
- 5 out of 5Brenda Horne5 years ago
Very pleased with their work. Very polite and considerate. Not a lot of noise and they did a great cleanup job. They did our roof , tearing off old one and putting on new one in 7 hours.
Reply from the business
Thank You!
- 5 out of 5Teka Hyatt5 years ago
Wow! I can't say enough about NC Roof Pros. They were so professional and very nice. A large crew that got the job done in one day!!!! Chris helped us pick out our shingles and even provided homes for us to visit to see the product in person. Excellent, high-end job!
Reply from the business
Thank you! It was an absolute pleasure to work on your project. You have a beautiful property.
- 5 out of 5Matt Rushing5 years ago
Can’t ask for a better guy to work with than Chris @ NC Roof Pros. Highly recommend!
Reply from the business
Thanks Matt!
- 5 out of 5April Walter5 years ago
Highly recommend!!!!!!! Very professional. The roof looks amazing and I am grateful for the courteous staff.
Reply from the business
Thank you!
- 5 out of 5Hayden Worsnop6 years ago
Amazing work and very professional! Would highly recommend!
Reply from the business
Thanks!
- 5 out of 5Susan Claypool6 years ago
Chris and his team saved me and my home with a roof repair and complete remodel in 2014 when.renters wrecked my house. Excellent customer service. Excellent communication. Excellent job. Great guy! You cannot go wrong with NC Roof! Susan C.
Reply from the business
Thank you!
What NC ROOF PROS says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We are fully licensed and insured, and always ready to go…”
States years in business
“…NC Roof Pros was founded in 2012, with more than 17 years of experience in residential and…”
States a founding year
“…Since 2012, we have offered some of the best…”
Free estimates
“…Pros | Roofing | Storm Restoration | FREE Inspection CALL TODAY! (704) 385-1558 Menu Home…”
Financing available
“…or replacements, we give you great financing options so you can have a reliable roof…”
Their site also states: insured, mentions the bbb.
Other roofers in Monroe
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Carolina Elite Roofingroof replacement, thorough inspection, kind staff5.0208 ratings0% one and two star(980) 210-4434 | 5.0 | 208 | 0%0 of 208 | (980) 210-4434 |
| Steele Restoration LLCinsurance claim assistance, roof replacement, gutters4.8196 ratings3.6% one and two star(980) 485-5508 | 4.8 | 196 | 3.6%7 of 196 | (980) 485-5508 |
| American Eagle Builders INCroof replacement, insurance claim assistance, inspection4.9156 ratings1.3% one and two star(704) 963-6924 | 4.9 | 156 | 1.3%2 of 156 | (704) 963-6924 |
| Renoir Restorationefficient crew, smooth process, hail damage repair5.0154 ratings0% one and two star(704) 522-0339 | 5.0 | 154 | 0%0 of 154 | (704) 522-0339 |
| Natural Home Liteskylight replacement, quick installation, sun tunnels5.0117 ratings0% one and two star(704) 510-0035 | 5.0 | 117 | 0%0 of 117 | (704) 510-0035 |
| Merritt Roofing LLCroof replacement, courteous staff, insurance guidance5.0107 ratings0.9% one and two star(704) 303-4774 | 5.0 | 107 | 0.9%1 of 107 | (704) 303-4774 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 68 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 68, of which 50 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.