Roofing contractor
NBS Roofing, Inc.
4439 Carnes St, Acworth, GA 30101
Listed under Kennesaw, GA
- Google average
- 5.0
- Ratings counted
- 75
- One and two star
- 0 of 75(0%)
- Georgia median
- 1.4%
The first three are Google’s own figures for NBS Roofing, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 74 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for NBS Roofing, Inc.. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement11
- thoroughness7
- informative staff6
- inspection needs6
- leak repair4
- trustworthy staff3
- fair pricing3
- honest advice2
- storm damage2
- prompt response2
Other reviews we hold
14 more of the 63 reviews we hold text for, most recent first. We do not hold every review Google has.
- 3 out of 5may june (Sherry)a month ago
This review is only for initial contact; no work was done. We needed repair work on a section of fascia and sofit and a strong possibility of new gutter install as well. Justin came out on the scheduled day (6/8) & time. He was nice and pleasant to work with and explained what he was going to be doing and when he left, he let me know that he would get the photos and video together and sent to us, which he did promptly and then nothing. Three emails were sent requesting the estimate on the work. I did state in the last email that I needed the estimate by Friday afternoon (6/19), or I would have to go with another company to do the work since it needed to be done quickly. It is now 6/23 and I have not heard from them at all. I am not sure what happened, if Justin got sick or went on vacation or maybe a different person handles the estimates, but a quick email back or a phone call would have been more professional than ghosting a potential client. So, in conclusion I would have done 2 1/2 stars to split it but 3 will work because Justin was professional and pleasant to deal with but the follow-up disappointing and we like to use local owned companies when possible.
- 5 out of 5Rebecca Thomas4 months ago
NBS is AMAZING! I'm a realtor and often need roofs inspected for both Sellers (pre-listings) as well as Buyers during due diligence or for the loan to be approved. Lily and Justin are so responsive; their team is always on time, and the …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Rhonda Gabel4 months ago
NBS Roofing was great to work with! Justin Chastain was my project manager and made sure that we knew the process of getting a new roof, along with educating us on the different types of roofs and roofing materials. He oversaw the roofing team and made sure we were satisfied with the results. He and his team are still available if I have any issues. What a great experience! Select this roofer!!
- 5 out of 5Thomas Christy Darnell5 months ago
Dear NBS Roofing Team, I am writing to express my sincere gratitude for the outstanding work your company recently completed on my home. We are absolutely thrilled with the results; …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ann Grant5 months ago
Bryan and Grant are 2 fine professionals who replies end this wonderful company! They took the time to explain every detail and followup time frames. No request was too much for them. We highly recommend them for any of your important roofing needs. They treated our home as if it were theirs. Thank you all!! Cleanup was excellent with a wonderful and caring team throughout the process. The Grants , Roswell, Ga
- 5 out of 5Jason Salisbury8 months ago
Great company, great people, professional in every aspect, quick and good communication.
Reply from the business
We really appreciate your kind words about our team and service, Jason! It's wonderful to hear that you found us quick and communicative. Providing professional and reliable service is what we're all about. Should you need anything else, please feel free to reach out to us.
- 5 out of 5Carter Stumpf10 months ago
I hired Lily and Justin to help me with my damaged Gutters and Shingles from a storm and they did an absolutely great job. The prices were great and they had great communication through the whole process. HIGHLY recommend to anybody!!
Reply from the business
We greatly appreciate your kind review! It's wonderful to know that our team provided you with excellent service and transparent communication during the whole project. Glad to hear you’re satisfied with both the quality and cost of the repairs. Feel free to reach out anytime you need assistance!
- 5 out of 5Blake Klepper10 months ago
I went to Justin and Lily when my roof had a leak in it. Not only were they quick, but they were extremely professional, fair priced and super easy to work with. I highly recommend using them for any of your roofing needs!
Reply from the business
Thank you so much for sharing your positive experience! It's delightful to know that our team could be of service promptly and professionally. We're glad you found our pricing fair and the process smooth. If you ever need roofing help again, we’d be more than happy to assist!
- 5 out of 5Mallory Toplisek11 months ago
I cannot recommend NBS Roofing enough! As first time home owners, replacing our roof was an unknown, scary process. After some other quotes (that were a long process AND outrageously expensive) we came across NBS. We worked with Justin the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We're absolutely delighted by your kind words! Hearing about your smooth experience with our team, especially Justin, truly means the world to us. We're so glad everything went seamlessly and that you felt informed and valued throughout the process. We're just a call away and would love to help again whenever you need us!
- 5 out of 5jessica nixa year ago
We had an excellent experience working with Bryan at NBS Roofing! They came out quickly to replace a roof boot for our client, were incredibly responsive from start to finish, offered very fair pricing, and even provided detailed photos after the job was done. Fast, professional, and easy to work with—everything you'd want in a roofing partner. We’ll definitely be referring them to others and look forward to partnering with them on future business-to-business projects.
Reply from the business
Thank you so much for sharing your wonderful experience with NBS Roofing, Jessica! We're overjoyed to hear that Bryan and the team could deliver the professional and swift service you were looking for. Providing detailed photos after completion is something we believe makes a difference, and we're pleased you appreciated it. We look forward to collaborating with you on future projects and appreciate your referrals immensely.
- 5 out of 5Noel Hilla year ago
If I could leave 10 stars I would!! Today was a wonderful day! I was in desperate need of getting a roof leak looked at as soon as possible so I looked online for a local company to ask about getting an evaluation and advice about a leak in the roof of my parent's home. Although it was close to closing and a Saturday, I called NBS Roofing and got Brian. Brian was very understanding and helpful and said he would reach out to Justin to see if he could meet my husband and I at my parent's home. I couldn't believe it. My prayers were answered when Justin said he would take a look and send over an estimate later. Justin also said he would help to temporarily stop the leak until we could decide what our next steps would be for a permanent fix. Both my Mom and Dad passed away in 2022. My dad was the handyman when we were growing up but later in life, he could no longer make any repairs. The roof was leaking really bad and I would worry often about the increasing damage it was causing over time. Tonight I will be able to sleep easier knowing Justin has helped us! To say he went above and beyond is an understatement!! I am so grateful and thankful to God for sending an angel to help us today. My Dad was a Pastor. My Mom and Dad gave their lives to help serve others. I am so happy that God sent someone by to help them even though they will never see it. We will make sure their property is brought back to its former glory. We are looking forward to getting NBS to help us achieve it! Rarely do you get to meet good people these days. I can truly say they are good people! I highly recommend NBS!
Reply from the business
Thank you so much for your heartwarming review and for sharing your story with us! We're truly honored to have been able to help you in this situation and to have made a difference during such a meaningful time for your family. Our team takes great pride in providing compassionate and effective service, and it means the world to us to receive such positive feedback. We're grateful for the opportunity to restore your parent's home and are committed to helping you bring it back to its former glory. Your kind words and trust in our company are genuinely appreciated. Thank you for your recommendation, and we're here whenever you need us.
- 5 out of 5Tonya Slatera year ago
Lily and Justin Chastain are not only professional roofing experts, but genuinly honest hearted individuals who love educating their clients on the different roofing options and how to work with your insurance company. Oh and did I mention …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the kind words! Lily and Justin are the best, aren’t they? We’re so glad their passion for helping clients and their bubbly personalities shined through – they really do love making the roofing process as easy and enjoyable as possible. Your recommendation means the world to us, and I’ll make sure Lily and Justin see this; it’ll absolutely make their day! Thanks again for sharing your experience with us!
- 5 out of 5Brian Haynesa year ago
We had a great experience with NBS Roofing from their response to corrective actions and will definitely call them back for future repairs. Luckily our issue was a small one, and they didn’t attempt to oversell and gave an honest assessment. I appreciate their work and would recommend them for roofing, gutters, etc.
Reply from the business
We love to hear that, Brian! Thank you so much for taking the time to leave us a review and please keep us in mind for any future needs you may have!
- 5 out of 5Tara Mettlera year ago
We LOVE the team at NBS!! We have repeatedly used NBS for roofing, gutter, and inspection needs. In our home sale and new home purchase, both Justin’s took excellent care of us. We love the gutters and gutter guards they installed on our …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Tara!! Thank you a million for such kind words! We think that you guys are pretty awesome too! Congratulations on the purchase of your new beautiful home and the sale of your previous beautiful home! You know where to find us if you ever need anything!!
What NBS Roofing, Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…-Rated Voted Best of Georgia Bonded and Insured 🔥 25% off blow-in insulation with…”
Bonded
“…Top-Rated Voted Best of Georgia Bonded and Insured 🔥 25% off blow-in…”
Free estimates
“…NBS Roofing Inc About Us Get your free quote I agree to receive text messages from…”
Financing available
“…Book a FREE video inspection! financing options Affordable financing from NBS Roofing…”
Their site also states: warranty offered, states years in business.
Other roofers in Kennesaw
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Northpoint Roofing | Kennesawinsurance claim assistance, new roof, easy process4.7571 ratings7.9% one and two star(678) 345-1711 | 4.7 | 571 | 7.9%45 of 571 | (678) 345-1711 |
| C&R Roofinginsurance claim assistance, easy process, smooth process4.9289 ratings1.4% one and two star(404) 409-7536 | 4.9 | 289 | 1.4%4 of 289 | (404) 409-7536 |
| Bravo Company Roofinginsurance claim assistance, easy process, new roof installation4.9240 ratings2.1% one and two star(404) 783-5785 | 4.9 | 240 | 2.1%5 of 240 | (404) 783-5785 |
| Infinity Roofing Contractors, Inc.insurance claim assistance, exceptional work, thorough inspection4.9153 ratings0.7% one and two star(678) 903-3170 | 4.9 | 153 | 0.7%1 of 153 | (678) 903-3170 |
| Elevated Roofing and Remodelinginsurance claim assistance, gutter replacement, new shingles5.0152 ratings0.7% one and two star(678) 922-4324 | 5.0 | 152 | 0.7%1 of 152 | (678) 922-4324 |
| Check Roofinginsurance claim assistance, new roof, easy process4.9116 ratings1.7% one and two star(404) 334-9938 | 4.9 | 116 | 1.7%2 of 116 | (404) 334-9938 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 75 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 75, of which 63 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.