Roofing contractor
Mr Gutter
211 Beatrice Ave, St. Charles, IL 60174
Listed under St Charles, IL
- Google average
- 4.3
- Ratings counted
- 28
- One and two star
- 4 of 28(14.3%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Mr Gutter, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 22 | 79% | |
|---|---|---|---|
| 4 | 1 | 4% | |
| 3 | 1 | 4% | |
| 2 | 0 | 0% | |
| 1 | 4 | 14% |
Much higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Mr Gutter, most recent first.
- 1 out of 5Adam5 years ago
Left a message. Never called me back.
- 1 out of 5Marco Polo6 years ago
No one responded ☹️
- 1 out of 5Christopher Faubel7 years ago
Unfortunately had a horrible experience. I had someone out from Mr. Gutter maybe 2 months ago and got a quote for cleaning and fixing my gutters vs replacing them. A couple weeks ago now, I began calling and Facebook messaging them to see when they could start work for the cleaning/repair. After 3 tries I heard nothing back. Then I get a call saying we were "on the books" for today (Wednesday, September 5th). I called back and spoke with Carl who said the guys would be out between 8-9am to start. Never got a reminder the night before. Didn't get any call the morning of. 850am came and I called "Carl" back; no answer so I left a message. Now it is 1023am and I called another number (from the Google search listing) and left a message (no one picked up) again with my name, address, and cell number to call back and explain where the crew is. Horribly disappointed with Mr. Gutter.
- 1 out of 5Carolyn G7 years ago
Came for an estimate and then despite 4 calls and an email to schedule the repair work, they never returned our call. That to me is bad business.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- new gutters11
- gutter repairs5
- family owned business4
- kind staff3
- siding3
- clean work3
- fast installation2
- quick quote2
- hardworking crew2
- job quality2
Other reviews we hold
14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Andrew Rann2 months ago
These guys are awesome! Locally owned and family operated. I have had them do a gutter fix and several siding repairs on my old cedar siding. Very reasonable pricing. If you need gutter work, windows installed, siding, gutter cleaning in Saint Charles/ the tri-cities give this top notch crew a call. You will be supporting a family owned and operated company that has been in business for 47 years!
- 5 out of 5Matthew Hancock4 months ago
Kind, and knowledgeable staff. Owner came out and quoted our house promptly. Did very clean and nice work. I'd recommend them to anyone I know. (even got the trapped squirrel out of our roof)
- 5 out of 5Ian Stevenson4 months ago
I had Mr. Gutter install custom half round galvalume (looks like Zinc) gutters on our historic four square home in downtown St. Charles after we had new siding and a roof installed. They even made a custom conductor head where two downspouts meet for an added elegant and functional look. We couldn’t be happier with the final result as it really completes the look of the home with an added benefit that the gutters can handle way more water compared to the old gutters and are less prone to clogging from leaves. These guys are the best!
- 5 out of 5Alex Cumminsa year ago
Family owned business in St. Charles for a very long time. We had our siding done, gutters cleaned every year since. Honest and well priced.
- 5 out of 5Jeremy Ca year ago
good clean work. completed a good time frame.
- 5 out of 5LakeShorea year ago
Just had work done last week before the recent rains. Carl came out game me a competitive estimate two days later replaced old 5" gutters with new 6" gutter. Huge rain last night and today- all rain water diverted away from house. Very happy.
- 5 out of 5paul dow jr2 years ago
Great Job!! Thanks so much for saving us from the builder's lack of oversight (Shodeen) for correct gutter drain sizing. Mr. Gutter replaced our 3" with 4" gutter drains and pipe because the rain would simply jump over the insufficient …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5sherry lorenzi2 years ago
Very good and very passionate about customer satisfaction
- 5 out of 5george lorenzi2 years ago
Mr gutter did an amazing job on my contemporary cedar home. We installed 6"" half round . Very professional workmanship and detail. Hardworking crew and fastest installation in the business. Call Karl tell him George and Sherry sent you...
- 5 out of 5Joseph Wolfe2 years ago
Fair, honest pricing, and quality work from a small family owned company based in St. Charles, Il. Top quality materials and 10 year guarantee. Friendly service as well.
- 3 out of 5Home ComputerEdited 2 years ago
They do a great job at a great price. Bonus nice guys too. Thoughtful....their cleanup was perfect after the job. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Mikael Krukoff2 years ago
These guys are great! So easy to work with! Kept me updated as things were being shipped. Plus they’re killer at doing copper, couldn’t find many confident guys, but these guys knocked it out of the park.
- 5 out of 5Andrew Cool (Chudley645)2 years ago
Originally, I had searched around for multiple contractors for replacing the gutters on my home. Mr gutter was recommended to me by my sister which had high praise for Mr gutter. And I can safely say that praise is well founded! Carl was very professional and came out immediately for a quote. This was in mid September and I was quoted end of October for installation. Well, Carl had called me a few days later and asked if it was okay if they installed the next week! They came out and within one day had all new gutters installed on my home. My home is over 100 years old and has never had gutters and I've always had problems with the basement getting some water in it but now there is none and I am so excited and happy with the results. I couldn't recommend Mr gutter more and highly recommend you give them a call for your gutter needs!
- 5 out of 5Misty Olsen3 years ago
On time, great price, communicated well.
What Mr Gutter says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…Installers QUALITY SERVICE BACKED BY OVER 40 YEARS OF EXPERIENCE Call Us Today We're…”
Free estimates
“…Gutter today for an appointment or free estimate! At Mr. Gutter , we focus on an…”
Mentions the BBB
“…Our service is Better Business Bureau accredited. We take great pride in…”
Other roofers in St Charles
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Expert Roofing Incinsurance claim assistance, answering questions, siding4.9190 ratings1.1% one and two star(630) 864-6840 | 4.9 | 190 | 1.1%2 of 190 | (630) 864-6840 |
| Chicagoland Exteriorssiding replacement, gutters, gutter replacement4.9174 ratings1.7% one and two star(630) 847-7863 | 4.9 | 174 | 1.7%3 of 174 | (630) 847-7863 |
| Atlas General Contractorsinsurance handling, siding replacement, insurance claim assistance5.0144 ratings0% one and two star(630) 724-7884 | 5.0 | 144 | 0%0 of 144 | (630) 724-7884 |
| ROOFLANDdown spouts, competitive pricing, new roof5.0116 ratings0% one and two star(224) 600-1471 | 5.0 | 116 | 0%0 of 116 | (224) 600-1471 |
| Jeremy's Roofersshingle replacement, shingles, initial inspection5.064 ratings0% one and two star(773) 654-4637 | 5.0 | 64 | 0%0 of 64 | (773) 654-4637 |
| John Siding Contractorssiding replacement, james hardie install, new gutters5.047 ratings0% one and two star(331) 210-9162 | 5.0 | 47 | 0%0 of 47 | (331) 210-9162 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 28 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 20 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.