MasterCraft Contracting

All 4 of the one and two-star reviews we hold for MasterCraft Contracting, most recent first.

• 1 out of 5Aren Hawk3 months ago

  BUYER BEWARE: "Attorney General Kathy Jennings, through her Consumer Protection Unit, has filed a motion asking the Superior Court to enforce a subpoena against Mastercraft Contracting, LLC (“Mastercraft”), a home improvement contractor that has had multiple consumer complaints filed against it. After nearly three months, Mastercraft has failed to substantively respond to the subpoena. This comes after Mastercraft was previously ordered by the Superior Court in 2025 to respond to a similar CPU subpoena. After receiving and reviewing documents responsive to the 2025 court order, CPU sent this subpoena seeking additional documents in early 2026 as part of the next phase of CPU’s investigation. The DOJ is investigating whether Mastercraft has violated Delaware’s consumer protection laws after receiving complaints that Mastercraft targets homeowners that have recently experienced significant storms and uses misleading door-to-door sales and time tactics to sell its roofing and construction services. “Consumers should never be strong-armed into paying for services or be made victim to frivolous, extortionate lawsuits,” said Attorney General Jennings. “We’re asking the Court to step in so that that our Consumer Protection Unit can continue to do its critical work investigating these predatory practices.” According to an affidavit filed with CPU’s motion, CPU has received multiple consumer complaints about Mastercraft business practices, including that Mastercraft used aggressive and targeted door-to-door sales practices to engage consumers, represented that consumers were signing only to authorize a free inspection when the documents were actually contracts, and then threatened excessive liquidated damages in the amount of one third of the contract price when consumers decided not to use Mastercraft, including by filing lawsuits with Delaware’s Justice of the Peace Court. Mastercraft advertised “free inspections” to consumers, who were told by Mastercraft that they must s

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Melissa WoodEdited 11 months ago

  Late June 2025 Michael Sanchez knocks on my door wanting to replace our roof. We inform him we are completely broke and cannot afford deductible are having our 4th child in a week. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Ms. Wood, You have chosen to omit certain material facts in connection with your roof situation. Firstly, we conducted a complimentary inspection, without financial obligation, in order to ascertain whether you could possibly qualify for a roof replacement with the assistance of your insurance company. It was determined that the level of storm damage would warrant having an insurance claim filed in order to mitigate the damage. We cannot speak to whatever conversations that you had with contractors other than us. We then met with your insurance company’s appointed inspection firm in order to document the areas of concern that we had found. Again, you paid nothing in return for our time and expertise. Following this meeting, the insurance company initially suggested certain repairs in lieu of a complete roof replacement. We then again sent, at our expense, our contractor to your home in order to document the inability to effectuate the suggested repairs by the insurance company. For some reason, you refused to sign our authorization form in order for us to be considered your contractor of record, thereby enabling us to interact with the insurance company so as to advance the claim to the next level. You have paid nothing out of pocket to date. The only commitment you had to make was your cooperation. I know of no other companies that would invest such a great deal of time and expense with a customer that refuses to sign our authorization form in good faith. Best wishes on resolving your roofing needs.

• 1 out of 5Aaron Davis2 years ago

  Called 3 times for a quote, receptionist nor management would get back to me with a straight answer after speaking with a sales agent. Sales agent called my phone 100 times and when i finally got back to him he goes ghost. Receptionist said …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. Davis, you didn’t bother returning our repeated phone calls for an entire month, went out on your own to file an insurance claim, failed in your attempts to gain the insurance company’s cooperation and then have been bothering us since then in an attempt to have us sort out the mess you created. We are not interested in doing business with you and most people would have figured that out on their own. Money isn’t everything to us. Best of luck!

• 1 out of 5rob banks2 years ago

  I have experienced their work after the fact. It wouldn't be so bad if they would have used the spacers. What was everyone smoking that day?... SMH

  Reply from the business

  Rob, You are posting a negative review on my company when we have never done business with you. Apparently you think we are Master Crafters cabinet company. Our company is MasterCraft Contracting. Please amend your disparaging comments posted to Google reviews. Thank you in advance for your cooperation. ******************** Hi, Rob. We could find no record of doing business with you, and we’re not sure exactly what you are talking about in your complaint. Go ahead and call the office, and we will be happy to help out. MasterCraft guarantees its workmanship for life.

• roof replacement20
• insurance process11
• new roof8
• polite workers5
• insurance claim assistance4
• fair pricing4
• timely completion3
• drywall repair2
• roof quality2
• skilled staff2

14 more of the 66 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Robert Lemon Jra month ago

  I was very impressed with their work, communication and being thorough!! Our new roof looks fantastic, Their crew was like a fine tuned machine, very impressive!! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for recognizing the team and for trusting us with your home improvement needs. We sincerely appreciate your business.

• 5 out of 5Candace Lemona month ago

  We are so amazed on our new roof done by Master Craft Contracting. Very professional and efficient. Our roof was completed within one day! I give our new roof a 10 out of 10.

  Reply from the business

  Thank you so much for your business and kind words. You were a pleasure to work with, and we’re glad that we were able to assist with something as important as your new lifetime shingle roof replacement.

• 5 out of 5David Olungwe2 months ago

  Master craft did a great job on my roof. It gives me great joy when I see people stopping by my house and admiring my roof. Great job Master Craft Roofing.

  Reply from the business

  Thank you for your business and for sharing your feedback. Your house is the jewel of the neighborhood.

• 5 out of 5Brandon Mesa Tattoo2 months ago

  Fast and easy to work with! Roof came out great!

  Reply from the business

  Thanks for everything, Brandon! We loved working with you and meeting your beautiful doggy.

• 5 out of 5YoKo Gaming3 months ago

  This company helped me when no other company could. They battled the insurance company, stopped the project to better align with my personal timeline and handled all of the scheduling for everything. Even dealing with the additional …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate your patience and understanding throughout the process. We’re happy that you’re pleased with the end result. The house looks fantastic! Thank you for your business.

• 5 out of 5Hank B3 months ago

  Mike and the crew working for MasterCraft did awesome job on the roof of my house. The snowstorm that hit the Seaford area took down a bunch trees in my neighborhood and one landed on my house and they helped me with a new roof.

  Reply from the business

  Hank, Thanks for the opportunity to serve you and to help restore your beautiful home. We appreciate your patience throughout the process and are glad that no one was hurt during the storm.

• 5 out of 5Dianna Carpineta5 months ago

  Both Mike's were very professional and prompt answering any questions. I love my new roof. They arrived promptly at 645am and were done my home and garage by 1pm. Amazing ❤️

  Reply from the business

  Thank you so much for your business and for recognizing our team. We are always happy when our customers are happy. Enjoy your new lifetime shingle for decades to come.

• 5 out of 5Chris7 months ago

  MasterCraft came through for me for my new home which needed a new roof badly. Not only was their pricing the best I could find but they got the job done right away and customer service was top notch. They worked great with my schedule and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your business and for trusting MasterCraft with your remodeling needs. Good luck with your new home, and have a happy and prosperous New Year.

• 5 out of 5Susie BleenEdited 7 months ago

  Mastercraft Contracting did an amazing job on my new roof, from the entire insurance process, the professionalism, the respect to me and my home; and getting the project done in a timely manner. I would definitely recommend them for other projects.

  Reply from the business

  Thank you for your business, Ms. Bleen. Your house looks like a million bucks with the new architectural shingle roof. May you have many years of enjoyment and satisfaction with your new roof. Happy New Year

• 5 out of 5Trudy9 months ago

  We had our roof replaced by Mastercraft and it was a great experience. Very professional!! We will use them again if we need anything else replaced!

  Reply from the business

  Thank you for taking time to recognize the team and to provide your feedback. We’re happy when our customers are happy! We appreciate you trusting MasterCraft with your home improvement needs. Have a great holiday season, and enjoy your beautiful new roof for decades to come.

• 5 out of 5Doc Foor9 months ago

  Did a great job. Helped me through the insurance process. Great staff. Workers were hard working and polite. Cleaned up after they were done. Will recommend them to anyone. Thanks again

  Reply from the business

  Doc, Thank you for your feedback and for trusting in MasterCraft. We appreciate your patience throughout the entire process, and we are very thankful for allowing us to help restore your beautiful home.

• 3 out of 5Alan Rembold11 months ago

  Contracted Mastercraft (David Caprario) to do a 12 x 12 deck rear of the house. Money was paid in full and he refuses to complete the work. There is still siding missing off of the house and debris all underneath the house. He blames a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Alan. When you threatened to post a negative social media post and file suit, you were advised our position would remain unchanged. Since you elected to be sneaky and go behind our back to strike a deal with our subcontractor to perform additional work, we informed you that we would not permit our license number and insurance to be used by the third-party for the same. As far as the specific work that we actually performed, the permit inspector would concur that the job site was free of any debris related to the deck construction. The final approval was more than 1.5 months ago, yet you just recently claim we didn’t clean the job site. We even cleaned up the trash for the 3 doors installed that were installed by the sub, or should I say the person “that you found a better price” from. Now that this sub, whom we have since terminated, has kept your money for the additional work that you negotiated behind our back, you are upset and want to become retaliatory. Sorry we are unable to help. Good luck with the window project.

• 5 out of 5Terri Lewis11 months ago

  Just had my roof put on by MasterCraft. They did a great job. They were here at 7 and done by 2. They walked me through the insurance process and were with me every step of the way. Would definitely use again.

  Reply from the business

  Thank you for the kind words and for letting us be a part of your home improvement project!

• 5 out of 5Michelle Peters11 months ago

  Mastercraft was true to its word in every aspect. They were very professional. I am very pleased with the outcome. Happy to recommend them!

  Reply from the business

  Thank you for your business and taking time to share your feedback. Your new roof looks incredible! Enjoy for many decades to come.

Roof Replacement in Camden, DE: How Can You Tell if Your Roof Needs Repair or a Full Replacement? If you are torn between scheduling a quick fix or planning a full roof replacement for your Camden, DE home, you are not alone. Summers bring heat and pop-up thunderstorms, while winter freeze-thaw can stress older shingles. This guide shows clear signs to watch for, how local weather plays a role, and how a trusted roofing contractor evaluates your roof so you can decide with confidence. If indicators point to a bigger solution, explore roof replacement options with a team that works clean and communicates at every step.Jun 23, 2026Learn more

• Licensed

  “…Craft Contracting LLC is an accredited, licensed, bonded, and insured general…”

• Insured

  “…an accredited, licensed, bonded, and insured general contractor, and we treat all…”

• Bonded

  “…LLC is an accredited, licensed, bonded, and insured general contractor, and…”

• Free estimates

  “…Get A Free Quote Today 302-480-4811 Request…”

• 24/7 emergency call-out

  “…And Installation Request Consultation 24/7 Emergency Service Available…”