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Roof Warden

Roofing contractor

Malcarne Contracting

22 E Market St, Rhinebeck, NY 12572

Listed under Poughkeepsie, NY

Google average
4.3
Ratings counted
28
One and two star
3 of 28(10.7%)
New York median
1.1%

The first three are Google’s own figures for Malcarne Contracting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.

Rating breakdown

4.3
28 ratings
How the 28 ratings break down, from five stars to one
5
2071%
4
311%
3
27%
2
00%
1
311%
10.7%of these 28 ratings are one or two stars (3)

Higher than most — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for Malcarne Contracting, most recent first.

  • 1 out of 5Sean Slotterback9 months ago

    Malcarne has a terrible reputation in the area. They did a solar install and several heat pumps which both of which failed in the first year. We are pursuing legal remedies since they have refused to fix.

    Reply from the business

    Thank you for bringing this to our attention. We’re very sorry to hear about your experience and take concerns like this seriously. Malcarne Contracting has been serving the Hudson Valley for over 25 years, and we stand behind the quality … More

  • 1 out of 5Ron Kamen2 years ago

    If you want to pay more than double for an incomplete / poor quality job - go with Malcarne. We did - and found out years later that they didn't finish blowing in the insulation in various walls.

    Reply from the business

    We’re very sorry to hear about your experience. Customer satisfaction is extremely important to us, and we’d love the opportunity to make things right. Please reach out to our team at your earliest convenience—we’d be happy to discuss your concerns and find a way to help.

  • 1 out of 5Darren Jones6 years ago

    Called for a NYSERDA energy audit. Scheduled me three months later. No report, no recommendations. Basically a fishing expedition to upsell products or services, but the service is pretty terrible, and I'm not willing to find out about working with them if my experience thus far has been so bad. Maybe if I had led with the massive remodel I am undertaking my experience would have been different, but I felt like the smart thing to do was better understand my house's hidden needs before we focused on the cosmetic changes. In the lengthy time I've been waiting, I had two bathrooms remodeled, all new duxt work for two floors installed, and a geothermal system with two air handlers completed. I'm baffled by the other reviews, and hope your experience is different than mine. It probably will be if you lead with the big dollar projects.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • efficient5
  • professional staff5
  • pleasant staff3
  • design3
  • insulation3
  • tree removal2
  • experienced team2
  • energy audit2
  • plumbing tasks2
  • project manager2

Other reviews we hold

14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Alfred Jajjos2 months ago

    “Two-car garage with a finished room above — not a simple build. Joseph was involved from the design phase all the way through final inspection and it showed in the result. Permits, framing, insulation, exterior siding to match the house — everything was handled in-house. No subcontractor confusion, no finger-pointing when questions came up. Just a well-run job that finished on time. Highly recommend.”

    Reply from the business

    Thank you, Alfred. We're so glad Joseph and the team delivered a smooth, on-time build from design through final inspection. We pride ourselves on handling permits, framing, insulation and matching exterior siding in-house to avoid subcontractor confusion. Your recommendation means a lot and we'll share your praise with Joseph and the crew.

  • 5 out of 5Kelly Loyd3 months ago

    “We needed a first-floor bathroom added to our colonial — something we'd put off for years because we dreaded the process. Francisco made it easy. Clear scope, fair price, timeline that he actually stuck to. The tile work is beautiful, the finishes are exactly what we picked, and the space feels like it was always there. I wish we'd done this sooner and I wish we'd called Malcarne even sooner than that.”

    Reply from the business

    Kelly, thank you so much for your kind review and for trusting us with your first-floor bathroom. We’re thrilled Francisco and the team made the process easy, delivered on the timeline, and achieved the tile work and finishes you wanted. It means a lot to hear the space feels like it was always there — that’s exactly what we aim for. We appreciate the recommendation and are here if you need anything else.

  • 5 out of 5Harris Hugh5 months ago

    “We added a 400 sq ft master suite to our 1960s cape and honestly didn't know what to expect. Joseph walked the property with us before a single measurement was taken and helped us think through things we hadn't even considered — roofline, foundation, flow from the existing structure. Francisco kept the build moving without ever making us feel out of the loop. The addition looks like it was always part of the house. That's the highest compliment I can give.”

    Reply from the business

    Thank you, Harris, for the wonderful review and for trusting us with your 1960s cape addition. We're glad Joseph's pre-build walkthrough and Francisco's coordination kept you informed and comfortable throughout the process. It means a lot that the addition looks like it was always part of the house. Please reach out if you need anything else or if we can help with future projects.

  • 3 out of 5Christoph Buettner9 months ago

    The solar panel installation itself, about eight years ago, went well thanks to an excellent project manager who no longer works for the company. Since then, however, I’ve been disappointed by their very slow response to service issues and …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Chris, Thank you for taking the time to share your honest feedback about your solar installation and service experience. I’m truly glad to hear that your original installation went smoothly, and I appreciate your kind words about the project manager who led that work. I’m equally sorry to hear that our service responsiveness and pricing haven’t met your expectations in recent years. That’s not the experience we aim to deliver, and your feedback is important in helping us improve. We’ve been updating our service systems and team structure to ensure faster response times and clearer communication for every customer moving forward. Regarding warranty coverage — the one-year warranty you received reflected industry standards at the time of your installation. I’d be happy to review your current system and discuss ways we can better support you moving forward, including service plan updates or discounted maintenance. If you’re open to it, I’d like to connect directly to make things right. Please let me know a convenient time to discuss solutions to your concerns in more detail.

  • 5 out of 5yasmine slaughtera year ago

    Malcarne contracting is an extremely well-rounded, professional, contracting company . They are extremely easy to work with and can build a house from A to Z. Their workmanship is TOP-notch and Nadine in the office is extremely detailed and prompt , making the project very streamlined… we recommend them all the time to our friends and associates !

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for your kind words! We take great pride in delivering top-notch workmanship and a seamless experience for our clients. We'll be sure to share your praise with Nadine—she's an essential part of our team! We truly appreciate your recommendations and look forward to working with you again in the future.

  • 5 out of 5Greg V2 years ago

    I have been a longtime client of Malcarne Contracting for over 20 years and counting! I first met Joseph Malcarne through my role as board president of a large condominium complex. We selected his company (from among a long list of other general contractors) to rebuild a cluster of multi-story condo units which were destroyed in a catastrophic fire. Several years later, I hired Malcarne Contracting to complete my townhome renovation which involved a large expansion (including master bedroom, ensuite bathroom with a steam room and spa). Most recently (2023-present), I once again engaged Joseph Malcarne, this time to assist with key design/construction elements of my new Net Zero dream home. More specifically, Malcarne is helping to guide critical areas such as optimizing the building envelope (windows/doors/insulation), maximizing energy production (solar/geothermal), and leveraging high efficiency HVAC systems which will also be installed by his firm. I can say with utmost confidence that Joseph Malcarne runs one of the most experienced and trustworthy operations in the industry! His background in engineering, broad talents and passion for delivering quality results sets him apart from everyone else. For over two decades, The Malcarne Family has been my trusted “go-to” partner on a variety of significant projects. They have always exceeded my expectations and are a delightful team of professionals to work with - from start to finish! I highly recommend taking advantage of all that Joseph Malcarne and Company has to offer..!

    Reply from the business

    We're truly honored by your continued trust and loyalty over the past 20 years. Your journey with us, from the reconstruction of condo units to your latest Net Zero dream home project, showcases the depth of our partnership and the … More

  • 5 out of 5Joseph Aiello2 years ago

    Very professional high quality work.

    Reply from the business

    Thank you for your kind words and for highlighting our commitment to professionalism and high-quality work. We're thrilled to have met your expectations and appreciate you taking the time to share your experience.

  • 4 out of 5Lee Augustine2 years ago

    We have had Malcarne Contracting here several times mainly for two solar water heating systems. First, about eight years ago, to install a system, including panels & pump, to help heat our pool, and to instruct us how to operate it. Second, to alter an existing solar hot water system in our home, that was malfunctioning. (I need to point out that the company that installed it years ago, went AWOL months after installation.) In both cases Malcarne was prompt, courteous, efficient, and patiently explained how they worked. They know their stuff!

    Reply from the business

    Thank you so much for sharing your experiences with our solar water heating systems. We're delighted to have been able to assist you not just once, but on multiple occasions, ensuring your pool and home were equipped with efficient solar … More

  • 5 out of 5Brenda Sramek2 years ago

    Over the years, I've had Malcarne perform an energy audit, install new roof and replace oil burner and central air. In 2014 I had an energy audit, many upgrades were suggested in order to make my …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your kind words and continued trust in Malcarne Contracting over the years! We’re delighted to hear that our energy audit and recommended upgrades have made your home more comfortable and energy-efficient. It’s wonderful to know that our roofing and HVAC services have also met your expectations.

  • 5 out of 5Vipul Patel2 years ago

    Joseph Malcarne and his team is very spheticated and experienced team of people to deliver the best for the clients. The company is experienced in Green energy for over 25 yrs in Solar, wind and geothermal energy and using the latest technology out there. - Vipul Patel

    Reply from the business

    Thank you for your glowing review and for recognizing our dedication to green energy solutions! It's been our pleasure to deliver top-notch service in solar, wind, and geothermal energy using the latest technology. Your satisfaction is our … More

  • 5 out of 5Mike Hogan2 years ago

    We can always rely on Malcarne Construction to do an excellent job on our projects and get rave reviews from our clients. Mike Hogan. First Call Restoration.

    Reply from the business

    Thank you for your trust and the positive feedback! It's always a pleasure working with First Call Restoration and contributing to the success of your projects. Knowing that our efforts are well-received by your clients is incredibly rewarding for us.

  • 5 out of 5Kevin McKenzie2 years ago

    They’ve been great; they’ve installed solar panels, fixed plumbing problems, installed ductless mini splits, and made the house much more energy efficient. Definitely plan on using them in the future.

    Reply from the business

    We're thrilled to hear about your positive experience with our range of services, from solar panel installation to plumbing fixes and the installation of ductless mini-splits. Making your house more energy-efficient is a goal we're passionate about, and we're glad to have met your expectations. Thank you for planning to use our services in the future. We look forward to continuing to support your home improvement projects!

  • 5 out of 5Edward Silverman2 years ago

    Project went very well because of pre planning meetings, quality of workmanship, and neatness and cleanup by tradesman.

    Reply from the business

    Thank you for taking the time to leave such a positive review. We're delighted to hear that the pre-planning meetings, quality of workmanship, and the neatness and cleanup by our tradesmen contributed to the success of your project. These … More

  • 5 out of 5Jeff Hartman2 years ago

    Great company to work with. Very professional and quality work.

    Reply from the business

    Thank you for your review! We're glad to hear you found our company great to work with and our services both professional and of high quality. Your satisfaction is very important to us, and we're happy we could meet your expectations.

What Malcarne Contracting says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • States years in business

    “…client of Malcarne Contracting for over 20 years and counting! I first met Joseph…”

Other roofers in Poughkeepsie

Ranked by how many ratings Google has counted.

Other roofers we list in Poughkeepsie
Roofing contractor
The Brothers That Just Do Gutterscleanup, polite staff, professional crew4.8933 ratings3.9% one and two star(845) 223-6111
Home Pro Exteriors, Inc.siding replacement, cleanup, new deck4.8356 ratings4.5% one and two star(845) 343-1777
Xterior PRO™ ROOFING & SIDINGroof replacement, quick work, estimate5.0348 ratings0.6% one and two star(845) 549-2069
Gonzales Roofing & Guttersestimate, gutter replacement, professional crew4.9308 ratings3.2% one and two star(845) 381-0384
Green Collar Roofing & Exteriorssiding, courteous staff, speed of work5.0290 ratings0.3% one and two star(845) 415-6932
Guaillas Inc. Roofingskylight installation, gutter replacement, plywood replacement4.9209 ratings1.9% one and two star(845) 648-7140

All roofers in Poughkeepsie →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 28 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 22, of which 21 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.