Madera Roofing

The only one or two-star review we hold for Madera Roofing.

• 1 out of 5Jay (FallenAngel III)Edited 3 months ago

  *Revised* New construction single owner. Roof is 6 years old. Inspected potential valley leak, flashing installation defects lifting off roof deck and penetrated multiple …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I have read your comments & not sure if you have contacted us directly or the builder to look at your concerns. Your address and name are not listed in the review. I will address your invalid points, and stress that you are using defamatory language & you are incorrect regarding installation of asphalt shingles. Madera Roofing has been in business for over 50 years and we stand behind every job we install. First of all, to make clear you said "potential leak" & there was no water intrusion. You are 100% incorrect regarding about valley installation & that "double shingles" will cause premature failure. There are 2 options at the valley; roofing cement or a starter shingle. That "extra" shingle is called a bleeder & is not required but HIGHLY RECOMMENDED by manufacturers to help with keeping water flow directed to the center of the valley. A cost we could avoid, but choose to install on every home to offer the best roof possible. Refer to building code 704.3.2.1: 704.3.2.1 Attachment at Eaves, Rakes, Valleys, Gable Ends and Starter Strips where shingles intersect with eaves, rakes, valleys and gable ends, starter strips and shingles shall be set in a minimum 8-inch-wide (203 mm) strip of approved flashing cement. The nail sizes you are showing are the correct sizes. The reason for the different sizes of nails are for different uses on the roof. Your home has exposed sheathing (not stucco) at the overhangs & smaller nails are used to not penetrate the wood. Larger nails are used at the ridge and field of the roof. We always install underlayment, and if the inspector said we didn't install underlayment, they would have had to remove shingles to determine if underlayment was not installed. What you call lifting valleys is actually shingles settling on the roof and conforming to what's underneath. Regarding your defamatory comment of using "caulking to cover our tracks", it is required to use an approved adhesive at metal flashing junctions since you

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12 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Staci Anderson-Stokesa week ago

  Very happy with my new roof by Madera Roofing. Excellent communication, quick install at the best price. Thank you!

• 5 out of 5Robert Wooda month ago

  Nothing but the best experience with Madera Roofing! First, I was certain that I need an entire new roof and was pleasantly surprised to learn that this was not the case, when in fact, I just needed some roof maintenance. I received two …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kinds words and the business. You and your wife were so kind to the guys, we really appreciate it.

• 3 out of 5Jerry Lopeza month ago

  Not trying to snitch, so I hope you guys have more than one driver, but at least one of them needs to be taught that in California, state law (Vehicle Code § 21656) requires any vehicle proceeding on a two-lane highway at less than the normal flow of traffic to pull over into designated turnouts safely if 5 or more vehicles are lined up behind it. Your driver is already going 35mph in a 55... it can't be that hard to slow down just a little more to use the turnout and stop holding up a long line of your neighbors.... unless he is just that lazy, in which case this review is deserved. I drive a trailer loaded with thousands of pounds of lumber up into the mountains a lot. It isn't hard to use those turnouts even at 55mph with a fully loaded trailer. I'm just saying it would be cool if you could encourage your drivers to try it out sometime.

  Reply from the business

  I apologize, we will address with our drivers and tell them to pull over. After speaking with the drivers, if it was Tuesday afternoon one of the trucks was having mechanical issues and they were trying to drive as far as they could go to get to a safe place to pull over. The truck eventually broke down.

• 5 out of 5Valentine Vaipan2 months ago

  Madera Roofing was a huge blessing to me! I needed a new roof, and Madera Roofing went above and beyond my expectations! The job was done fast, right, and beautiful! Great service and wonderful customer service. Thank you, Madera Roofing, I appreciate you! God bless you! I recommend Madera Roofing for all roofing jobs.

  Reply from the business

  Thank you for your review. It was a pleasure working with you. God bless you and your family.

• 5 out of 5Tommy Corrao2 months ago

  If you want the best roofing company in town, Madera Roofing is the one you want. Their entire team treated me with respect and went above and beyond in their service. If I had questions, they took their time to answer them thoroughly. Any of the recommendations they gave me was backed up with photos from my roof. I have been so impressed with Madera Roofing!

  Reply from the business

  Thank you for your review and your business. We really appreciate it.

• 5 out of 5Mitch3 months ago

  Great service and great customer service. They installed the roof for my house and they replaced my parent’s roof which made the house look brand new.

  Reply from the business

  We are grateful for the business, and thank you for trusting us to roof your home and your parent’s home.

• 5 out of 5Emily Wong3 months ago

  Great family owned business! The staff are all very knowledgeable and respectful. The prices are very reasonable and every step of the process was smooth. Great experience.

  Reply from the business

  Thank you Emily for the review. Thank you for your business and trust in our business.

• 5 out of 5Jannette Rocha3 months ago

  Great experience with this roofing company. The team was professional, efficient, and completed the job quickly without cutting corners. Quality of work Excellent !! I would definitely recommend this company:)

  Reply from the business

  Thank you for the rating. It was our pleasure and thank you for the opportunity.

• 5 out of 5Humberto FernandezEdited 11 months ago

  Thank you for the roof proposal and for getting back to me.

  Reply from the business

  Thank you for the opportunity to earn your business.

• 5 out of 5Monica Ha year ago

  We had a roof leak that Madera Roofing came to inspect & did the repair needed that day. Also provided a full service of our Bass Lake roof, including sealing & cleaning at a reasonable price. We now have peace of mind knowing we are ready for future wet winters.

  Reply from the business

  Thank you for the review, glad we could help.

• 5 out of 5Mike Zamarripaa year ago

  We have used Madera roofing on multiple roofs and they do an amazing job.

  Reply from the business

  Thank you for your loyalty and review.

• 5 out of 5Chris Souzaa year ago

  Very happy with our new roof. Outstanding service as well.

  Reply from the business

  Thank you for your review.

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