Roofing contractor
M&J Roofing and Home Improvements, LLC
134 Ohltown Rd, Austintown, OH 44515
Listed under Youngstown, OH
- Google average
- 4.8
- Ratings counted
- 44
- One and two star
- 2 of 44(4.5%)
- Ohio median
- 2.0%
The first three are Google’s own figures for M&J Roofing and Home Improvements, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 40 | 91% | |
|---|---|---|---|
| 4 | 2 | 5% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 5% |
About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for M&J Roofing and Home Improvements, LLC, most recent first.
- 1 out of 5Mark Kish4 months ago
If I had the option to give zero stars, I would. Terrible customer service. All I wanted was an estimate for demolition and rebuilding my back deck. A gentleman came down to take the measurements In October 2025 and I still have not received my estimate I called their main office and a woman told me Mr. Kevin Diaz would return my call that week And I have been waiting three weeks now for him to return my calls with an estimate. Truly, the worst customer service I have ever experienced Since then, I have received several estimates from several different people to put in a new deck and it took them a day to get back to me Honestly, very disappointed in everything they represent. If they were not interested in doing the job, they should just tell me.
- 1 out of 5Tammy Thomasona year ago
Realtor recommended him for a estimate and he said he was to busy and wont do inspection for me the buyer unless I pay him 200.00. So said no thank you and hung up. Even if deal works out won't use him for his unprofessional attitude on phone said he don't have time and won't go for us.
Reply from the business
First of all, you need to get your facts straight Tammy. You called me from an out of state number saying you were an investor that wanted a roof inspection of a property you were considering purchasing. That is an inspection and not an estimate request. I told you I charge $200 for an inspection and that if I ended up getting the job I would take the $200 off of the cost of the job. Once you heard the inspection wasn’t free you told me you were not interested. I told you no problem at all and then the call ended. I hate as a business owner, someone can just come on Google and leave false information. Hopefully this is a warning to any companies that get a call from Tammy to beware. Next time get your facts straight before you decide to go on Google and try to smear someone’s name. Andrew (owner) M&J Roofing and Home Improvements
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- prompt quotes4
- insurance claim assistance4
- polite staff4
- quick inspection3
- quick job3
- shingles3
- quick roof completion2
- shingle repair2
- professional opinion2
- new roof2
Other reviews we hold
14 more of the 42 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5A Na month ago
Professional, affordable, accessible, and beyond everything else, kind and family-owned. A wonderful experience from top to bottom. Working with Andy is a pleasure and it makes the process all the more easy. This company also boasts ones …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your kind words and wonderful review! We strive to provide all of our customers with a 5 star experience from start to finish!
- 5 out of 5Anna E Joerndta month ago
I cannot say enough about our experience with M&J Roofing!! Andy worked with us with a very difficult insurance adjuster. The experience and quality of their work was outstanding. I highly recommend them for any roofing or home improvement needs
Reply from the business
Thank you for the kind words and the patience in dealing with your insurance company. Glad everything finally worked out for you guys and you were a pleasure to work with!
- 5 out of 5Vincent B.a month ago
Andy & his team were fantastic. I was referred by a friend of a friend & he came same day I talked to him. Got everything covered up and safe. He walked me thru the whole insurance process and answered all the questions I had (plus he had to deal with my mom 😂). Easy process to get the shingles picked out l. I was expecting a fairly lengthy wait to have it done, but his team had it done much faster than I expected. Roof looks great and I couldn't be happier with Andy & the m&j team!
Reply from the business
Thanks for the kind review! Glad everything worked out with the insurance company! You guys were a pleasure to work with!
- 5 out of 5Suzanne Hall2 months ago
Quality workmanship and excellent service. They answered all of our questions. We would definitely use this company again. Our call was promptly returned as well. His crew was efficient and extremely professional. They had everything torn off and replaced in one day.
- 5 out of 5mike3 months ago
I Hired M&J roofing . Andy is a true profession he made everything very easy. The crew did a great job on our roof it looks great. i would highly recommend this company.
Reply from the business
Thanks for the nice review Mike! You and your mom were a pleasure to do business with!
- 5 out of 5Joshua Kriebel4 months ago
From the very first call with Kevin at M&J Roofing, the entire process was smooth and stress-free. He was out to my home quickly for an inspection and had an estimate ready without any runaround. His pricing was more than fair, which made …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks, Josh! We appreciate your business and, especially, the kind words. We’re happy that are thrilled with your new roof and hope it gives you peace of mind for many years to come!
- 5 out of 5Chloe Sweitzer4 months ago
I posted on Facebook looking for recommendations for a company to repair shingles that had fallen off my house, and Andrew Diaz reached out to introduce his business. He was very professional, responded quickly, and provided an affordable …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for trusting in our company. We always strive for customer satisfaction whether it be an entire roof replacement or just a smaller repair! We appreciate your kind feedback!
- 5 out of 5Karen Rinehart4 months ago
Highly recommend M and J Roofing. They were very helpful and professional. Helped with my insurance claim and met with the insurance adjuster. Installed the roof in a timely manner and it looks great. All around great experience.
Reply from the business
Thank you for trusting in our company! Glad we were able to help work with your insurance company to get you a complete roof replacement covered by the insurance!
- 5 out of 5John McKeevera year ago
We have been looking for a roofing company for some time and by chance my husband noticed M&J doing a job next door and asked for an estimate. Today I am watching the amazing M&J crew replace our roof so efficiently and professionally I am …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time and leaving such a nice review! Thank
- 5 out of 5Janet Capitoa year ago
We have water damage on ceiling in bedroom. We were lucky that we called M&J. Andrew Diaz was fast, friendly and professional. We highly recommend this company. He discovered the seal that needed replaced and even found one other worn seal …
Google cut this review short. The full text is on their Google profile.
Reply from the business
It was our pleasure working with you and on your home. We appreciate the opportunity.
- 5 out of 5Michael Walkera year ago
M & J Roofing truly exceeded all our expectations with their exceptional service and attention to detail. From start to finish, Kevin and his crew were not only punctual and professional but also incredibly friendly and approachable. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We genuine appreciate the kind words and thank you for trusting our project to us! It means a great deal that you took the time to leave us such a great review. Thank you!!
- 5 out of 5Duane Metza year ago
Fast efficient with meticulous clean up . Cannot be more pleased with their service.
Reply from the business
Thank you for your business and your kind review!
- 5 out of 5Kristen Mangellia year ago
10/10 from start to finish! They worked so hard, were so friendly, and did a beautiful job! Their cleanup was incredible, it looks like they were never there! (Besides our new beautiful roof!) Highly recommend!
Reply from the business
Thank you for trusting your home to us! We appreciate you!
- 5 out of 5Stanley Jacobsa year ago
You can tell these guys were very experienced. I have worked rough framing carpentry before so i've seen it. It took them 8 hours to finish my 2 large roofs, with lunch. Very clean and very thorough.
Reply from the business
Thank you, Stanley! We appreciate your business and you taking time to leave us a great review. It was a pleasure working with you!
The latest post from this business
Posted by M&J Roofing and Home Improvements, LLC to their own Google profile 4 months ago. Their words, not ours.
Another complete bathroom transformation! We are here for all of your home improvement needs! With over 45 years of service to our community! 🏡 💪🏽 Feb 19, 2026Call now
Other roofers in Youngstown
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Cover Pro Constructionprofessional crew, competitive pricing, gutters5.0238 ratings0% one and two star(330) 509-5617 | 5.0 | 238 | 0%0 of 238 | (330) 509-5617 |
| Groover Roofing & Siding, Inc.new chimney, estimate process, siding4.6212 ratings9.4% one and two star(330) 759-1970 | 4.6 | 212 | 9.4%20 of 212 | (330) 759-1970 |
| Clear Roofing and Siding LLCreasonable pricing, siding repair, personable staff4.9191 ratings1.0% one and two star(330) 774-9093 | 4.9 | 191 | 1.0%2 of 191 | (330) 774-9093 |
| DR Roofing & Restorationmetal roof installation, gutters, polite staff4.9188 ratings1.6% one and two star(330) 281-4745 | 4.9 | 188 | 1.6%3 of 188 | (330) 281-4745 |
| Boak & Sons, Inc.professional crew, siding, insulation4.8186 ratings3.8% one and two star(330) 366-1415 | 4.8 | 186 | 3.8%7 of 186 | (330) 366-1415 |
| Revival Roofing & Sidingsiding, gutters, property value5.0136 ratings0% one and two star(330) 518-5665 | 5.0 | 136 | 0%0 of 136 | (330) 518-5665 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 44 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 44, of which 42 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.