Boak & Sons, Inc.

All 6 of the one and two-star reviews we hold for Boak & Sons, Inc., most recent first.

• 1 out of 5John DoeEdited 10 months ago

  called for estimate on work needed, they scheduled an appointment and than never showed up. Never called, never did anything. I guess they are too big to care about losing jobs. LOL what? you respond 4 years after me posting this review?You guys are so out of touch.. Also your employees are shady, they took a drop light out of the maintenance room that did not belong to them or the company or asked to use when they insulated a room. This was the first time we used you but gave you another chance and you completely blew it.

  Reply from the business

  Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (330) … More

• 1 out of 5Amos be11 months ago

  So far my experience with them was anything but good don't make satisfaction was supposed to give a estimate I actually planned on getting them to do it but they said they give me a estimate never let me know when they come till I called them then he was supposed to come out a couple days ago said he'll let me know and never did and I'm in a hurry so I definitely would not recommend them if they operate like this

  Reply from the business

  Thank you for providing your feedback and letting us know about this issue, Amos. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (330) … More

• 1 out of 5Cathy Hanko4 years ago

  Double and in one case triple the price of other estimates using same brands.

  Reply from the business

  Thank you for the feedback Cathy. We are surprised to hear that this has been your experience. We have done many projects because we provide quality services and products but also because we offer our customers fair and affordable pricing. We will he looking into your pricing. Can you tell us what service you were looking for, roofing or insulation?

• 2 out of 5Les Bardo5 years ago

  I don't know they never returned my call never heard back from them so I'd say it wasn't very good

  Reply from the business

  Hello, we are incredibly sorry you haven't received a call back from our office. Due to COVID-19 precautions, we have an extremely limited staff in our office. We are doing our best to maintain our high quality customer service standards and we sincerely appreciate your patience as we navigate through this together. We hope you will be willing to call us at 330-793-5646 so we can straighten this out, or feel free to send us an email: boak@boakandsons.com.

• 1 out of 5John Hawthorne7 years ago

  Trash of a company

  Reply from the business

  John, we're sorry you had a bad experience with Boak & Sons. We really want to know where we went wrong and how we can fix it. Please call us at 330-793-5646!

• 1 out of 5phill painting8 years ago

  No call no show to a scheduled appointment.called 2 days later saying they were there to estimate!! What a joke!

  Reply from the business

  We're so sorry you had a negative experience! Please call us at 330-793-5646 so we can make it right.

• professional crew28
• siding21
• insulation17
• polite staff15
• gutter replacement5
• attic insulation3
• new roof installation3
• storm damage repair2
• installation crews2
• insurance claim support2

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Peter Perrya week ago

  Great work, and communication

  Reply from the business

  Thank you so much for your kind words, Peter. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5Bob Ludta week ago

  Installed a new roof fan. Very professional

  Reply from the business

  Thank you so much for your kind words, Bob. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5robert zimmer2 weeks ago

  I’ve used Boak for previous projects. They respond quickly and they do excellent work.

  Reply from the business

  Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5Tom Parker3 weeks ago

  Courteous experts who always go above and beyond to serve their customers. They are our go to for commercial roofs.

  Reply from the business

  Thank you so much for your kind words, Tom. We really appreciate you taking the time out to share your experience with us.

• 3 out of 5Donna Miller4 weeks ago

  Communication wasn't the best . work was finally done good.

• 5 out of 5Harry Brenner4 weeks ago

  They showed up on time. The three guys did a good job on replacing our roof exhaust fan and boots around vent pipes

  Reply from the business

  Thank you so much for your kind words, Harry. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5Bob Burnsa month ago

  Did a great job repairing blown off facia trim. Crew was very friendly.

  Reply from the business

  Thank you so much for your kind words, Bob. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5Thomas Lukowa month ago

  I had estimates from 3 local contractors I needed a new roof attic insulation new gutters I am glad I chose Boak &sons I felt comfortable with the estimates and was pleased with the price the workers were all company employees and very …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words, Thomas. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5M Ka month ago

  Rick H came out to give me an estimate on some minor shingle damage. He went above and beyond and repaired it on the spot. Professional, polite and prompt- I highly recommend Boak for services. Thank you again!

  Reply from the business

  Thank you so much for your kind words, M. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5Ron Albrighta month ago

  The team from Boak & Son’s are professionals from the initial quote to completion of the job. Even during this crazy time with storm damage across the area, they came out and did the job on time and you could never even tell they were here.

  Reply from the business

  Thank you so much for your kind words, Ron. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5Larry Polkovitcha month ago

  Our roof was recently shingled by Boak and Sons. The preliminary arrangements were all done in a courteous and efficient manner with excellent communication and feedback. The work was done when promised at a very fair price, their crew …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words, Larry. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5Sheryl Kroynovicha month ago

  I’m very happy with my new siding they did a beautiful job! I will always recommend Boak and Sons. Awesome job.

  Reply from the business

  Thank you so much for your kind words, Sheryl. We really appreciate the pictures! Your home looks amazing.

• 5 out of 5stewart triplett2 months ago

  Had storm damage to my home, their crew came out and took care of it very quickly. The crew was very professional. I was very satisfied with their work. I would not hesitate to recommend this company to anyone!

  Reply from the business

  Thank you so much for your kind words, Stewart. We really appreciate you taking the time out to share your experience with us.

• 5 out of 5Barbara Bernath2 months ago

  William was excellent in his communication skills. He explained the job in detail. His crew did an excellent job, as two other companies tried to address the problem and failed. Boak and Son lived up to their excellent reputation. As my wife’s old name popped up. My name is William Sloan.

  Reply from the business

  Thank you so much for your kind words, Barbara. We really appreciate you taking the time out to share your experience with us.