Len's Roofing

All 8 of the one and two-star reviews we hold for Len's Roofing, most recent first.

• 2 out of 5Peggy Conolly6 months ago

  This request for a review is almost a year ago. The contract that I signed includes cleaning the gutters every 6 months. I'm still waiting. Just once would be great. So don't count on it 😔

• 1 out of 5Laura ThomasEdited 2 years ago

  Hello folks. Please go to BBB for this business. The google reviews are skewed, and like me, you may be caught in the mess of your life. I am now litigating this matter due to the incompetence and complete chaos of this company. I went under contract 3/10...for a small house, small roof (1100 sq. feet). Completion date/Inspection 9/18. Nightmare and missed deadlines from beginning to end. Please, look at other reviews. Please.

  Reply from the business

  I am so sorry you had this experience with Lens, we are under new management now and strive to make sure every client receives the highest level of customer service!! Have a great day!!

• 1 out of 5Lee EntlerEdited 5 years ago

  They showed up and immediately threw my satellite dish into their dumpster and ruined it ( ended up having to pay for new one). They broke screen door handle while hooking up extension cord for power. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Mr. Entler: We here at Len’s Roofing are so sorry that you had a bad experience with your roofing project. However, we can not find your name in our customer database. Please call our office to discuss your satellite dish and door handle. I can not call you because I can not find your name or phone number in our customer database. Please call 941-896-7897 and ask for Miss Kay in Marketing. Let’s resolve this issue. Thank you.

• 1 out of 5Julia Lumpkin7 years ago

  Had the worst experience with this roofer... Work was done one year ago (Aug - Sept 2017). Shoddy equipment, very poor installation (crooked tiles, roofing lines not straight, bowing roof), they did not replace my gutters properly, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  The administrative staff of Len’s Roofing, Inc. offers our sincere apology. Our customer service is very important to us and Len’s roofing takes your concerns seriously and we believed that we addressed all the issues at hand. We regret that your experience with our company did not leave you touched, moved, and inspired for this is the goal that we set forward for each of our customers whether the job is large or small. Sincerely, The Administrative staff of Len’s Roofing, Inc.

• 2 out of 5Al Zayas7 years ago

  No comments... 😡 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Mr. Zayas, We do not show in our records we have ever completed any work/jobs for you? We are unsure of why we received the negative review from you. If we can help you with anything - please contact our office. Sincerely, The Staff of Len’s Roofing, Inc. Locally Owned & Operated

• 1 out of 5Shawn Yebba8 years ago

  WARNING TO ALL PROSPECTIVE CUSTOMERS...PLEASE BE VERY CAREFUL IN DEALING WITH THIS COMPANY. About two months ago, a salesman named John from Len's Roofing came out to my property to give me an estimate to do my roof. The contract I signed …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. Shawn Yebba, Thank you for your response about the recent work we completed for you. We do apologize that you were unhappy with our service. We pride ourselves with top notch customer service and work ethics. In fairness of our name we would like to show the BEFORE, IN-PROGRESS & COMPLETION pictures. https://www.facebook.com/Lens-Roofing-Inc-362046233858279/ We do sincerely hope you were happy with the finished product and appreciate the opportunity to serve you and your roofing needs. Sincerely, The Staff of Len’s Roofing, Inc. Locally Owned & Operated

• 1 out of 5Rod Wagner8 years ago

  Worst roofing experience I have ever had, and I own several rentals. I needed a tarp after the hurricane. On the roof Len quoted me one price, which was already very high then when we were on the ground he quoted me another. Of course it …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  The administrative staff offers our sincere apology. Our customer service is very important to us & we take your concerns seriously. We regret that your experience with our company did not leave you touched, moved, and inspired for this is the goal that we set forward for each of our customers whether the job is large or small. Sincerely, The Administrative staff of Len’s Roofing, Inc.

• 1 out of 5Darcy Smith8 years ago

  Left work for estimate appt last week and they didn't bother to show. Very unprofessional.

  Reply from the business

  Len’s Roofing apologizes for the mix up with your appointment time. We are very sorry for ant inconvenience we may have caused you.

• roof replacement30
• courteous staff14
• estimate9
• job completion7
• new gutters5
• punctual crew4
• smooth process4
• no debris3
• final inspection2
• daily cleanup2

14 more of the 193 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Veronica BrignoneEdited 2 days ago

  Always The Best Service

• 5 out of 5Alicia Moodya week ago

  Excellent work!! Adam came on time and set the service in motion. The repair was completed right away and well done. Shout out to Nicki for wonderful communication and customer care!

• 5 out of 5Steven Langsford3 weeks ago

  Unbelievable 💕 excellent service, communication and work. We are in a different state and did it all via phone and email. Couldn't be happier!!!!!

• 5 out of 5Esther LennoxEdited a month ago

  Five star, thanks to your sales agent

  Reply from the business

  Thank you for your positive feedback! We're glad to hear that you had a great experience with our sales agent. Your satisfaction is important to us at Lens Roofing.

• 5 out of 5Spence McSorley2 months ago

  Very satisfied with the work done by the crew led by Luis and the project manager Benjamin. Thought about a four star rating (or lower) because it was not communicated to us that our salesperson left the company between our signing and the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback, Spence. We're glad to hear you were satisfied with the work done by Luis and Benjamin. We appreciate your understanding regarding the communication issue and will use your input to improve our processes. It's great to know that the crew's competence made a positive impact on your experience. Thank you for choosing Lens Roofing!

• 5 out of 5Dave Hinze2 months ago

  Ben and the crew did a great job

  Reply from the business

  Thank you for your kind words! We're glad to hear that Ben and the crew met your expectations. If you need anything else in the future, feel free to reach out!

• 3 out of 5charles keene2 months ago

  Left our bathrooms a mess.

• 5 out of 5Nick Makrinikolas3 months ago

  Had a great experience with Adam Keller from Lens roofing from beginning to the end. They were reliable, professional and responsible for their work. I would highly recommend them to anyone needing a quality roof replacement.

  Reply from the business

  Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with Adam and the team. Your recommendation means a lot to us, and we're glad we could assist you with your roof replacement. If you need anything else in the future, please don't hesitate to reach out!

• 5 out of 5craftyme23 months ago

  Great crew doing the work very pleased with the whole work cleaned up everything when done project manager was great explaining any questions and Alex the roofing specialist was great to work with many thanks to all involved

  Reply from the business

  Thank you for the fantastic feedback! We're thrilled to hear that you were pleased with the work and that our team provided great service. It's wonderful to know that Alex and the project manager were able to answer your questions and ensure a smooth experience. We appreciate your kind words and look forward to serving you again in the future!

• 5 out of 5Andrea Deitch3 months ago

  Responsive, prompt, thorough. Roof repair completed quickly.

• 5 out of 5Michelle Ash3 months ago

  Adam was very kind. He was very prompt in his communication. Very clear in how he explained things. Highly recommend!!

• 5 out of 5Yasmin Espinal4 months ago

  We recently had our roof replaced, and the entire experience was exceptional from start to finish. The crew showed up every single day as scheduled, worked efficiently, and maintained a clean and organized job site throughout the project. Their professionalism truly stood out, and the quality of workmanship exceeded our expectations. The finished product looks incredible, and it’s clear they take great pride in what they do. Special thanks to the project manager Ben for his amazing support. I highly recommend Len’s Roofing to anyone in need of a new roof. Yasmin E

  Reply from the business

  Thank you for the fantastic review, Yasmin! We're thrilled to hear that your experience with Lens Roofing was exceptional from start to finish. Our team takes great pride in their work, and it's wonderful to know that you appreciated their professionalism and the quality of the finished roof. We'll be sure to pass along your kind words to Ben. Thank you for recommending us!

• 5 out of 5Annie Jones4 months ago

  Working with Lens Roofing Company has been a pleasure. I work for Floridacentral credit union and we recently had a roof replaced. Benjamin, the project manager has been a delight to work with always smiling and making sure the job is done right. Benjamin also took the time to walk around the building to make sure that there was no debris or Nails left around The parking lot.. Way to go Lens…. Would definitely recommend to others

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your kind words, Annie. We're thrilled to hear that you had a positive experience with Lens Roofing and that Benjamin provided excellent service during your project. Your recommendation means a lot to us, and we appreciate your support!

• 5 out of 5George Boyd4 months ago

  Came and cleared old leaky shingles away and revealed the area and put new shingles and tar paper. Professional job.

A full roof replacement in Holmes Beach replaced worn-out shingles, enhancing durability and curb appeal.3 days ago

• Licensed

  “…LICENSED. INSURED. CERTIFIED. Florida's…”

• Warranty offered

  “…our unbeatable 10-20 year workmanship warranty and five-star customer service.…”

• States years in business

  “…Serving Florida's Sun Coast for Over 30 Years! Shingle Metal Tile TPO / PVC / Flat…”

• States a founding year

  “…A Free Estimate Serving The Sun Coast Since 1993 Call (941) 896-7897 Home…”

• Free estimates

  “…Types Recent Projects Contact Request A Free Estimate Serving The Sun Coast Since 1993 Call…”

• Financing available

  “…Service We Give Back To Our Community Financing Options Available Because Nobody Wakes Up…”

• Family owned

  “…Since 1993 Len's Roofing is a family owned, award winning, Florida roofing…”

Their site also states: license number shown, insured.