Roofing contractor
Latham Roofing & Siding
9 Herbert Dr, Latham, NY 12110
Listed under Colonie, NY
- Google average
- 4.6
- Ratings counted
- 150
- One and two star
- 13 of 150(8.7%)
- New York median
- 1.1%
The first three are Google’s own figures for Latham Roofing & Siding, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 130 | 87% | |
|---|---|---|---|
| 4 | 6 | 4% | |
| 3 | 1 | 1% | |
| 2 | 3 | 2% | |
| 1 | 10 | 7% |
Higher than most — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 12 one and two-star reviews we hold, most recent first.
- 2 out of 5Matt McMorrisa week ago
Very disappointing experience this far. They were very prompt in coming out to get an estimate and take a deposit. After that they have been incredibly hard to get ahold of. They have only provided emails on when they will be out to do …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Matt, thank you for your feedback! We're sorry the project took longer than expected. The continued rainy weather caused some unavoidable delays, but we worked to keep you informed with weekly updates and completed the project as agreed. We understand that delays can be frustrating, and we appreciate your patience and understanding.
- 2 out of 5Bradley Pastore9 months ago
Overall, a pretty poor experience. They communicated well before I put my deposit down; after that is was very frustrating. I was told I would be scheduled for the project, I waited three weeks then called and asked for a ballpark time. I was told someone would get back to me. No one called or emailed. It took four more calls (with zero response back), over four weeks to finally get a response from someone. As for the work, it is adequate at best. I had cedar shake siding repaired, the workers damaged a drip edge on a window as they were taking down equipment. They damaged a window sill and replaced it with an unfinished board that did not match any of the existing trim on my house and left shakes scattered through out the shrubbery on my property. I spent a couple hours repairing the work on the window sill and will need to spend time repairing the drip edge, as well as fixing some of the cedar shake lines that are not straight. I will not be a repeat customer for a future roof replacement.
Reply from the business
Bradley, we value all customer feedback and strive to maintain a high standard on every project. We would appreciate the opportunity do discuss your experience and see how we can help. Please feel free to call us at (518)250-4057at your convenience. Thank you!
- 1 out of 5John Hanleya year ago
I was totally upset with the work that was done to replacing my roof. It was subcontracted to a shoty company without my knowledge. I sent my review in detail right after the work was completed but I see from your request that it wasn’t read or at least remembered. I would not recommend your company to anyone. I herd no reply from my initial review showing no concern for my situation.
- 1 out of 5Renee Camerona year ago
Company sent unmarked van with 4 non English speaking men, they damaged some plants in the front of my house, they left without finishing I had to call to have them come back and took 2 more weeks,I was told I would get 500 for damages and never received it.
Reply from the business
We truly value every comment and take all feedback seriously. After carefully reviewing our customer records, we were unable to find any transaction or service history associated with your name at Latham Roofing and Siding. We encourage you to review your documentation to confirm the details of your experience. If there is been any misunderstanding, please don't hesitate to reach out to us directly at (518) 250-4057, we are always happy to clarify and help.
- 1 out of 5Kim O'Boylea year ago
We needed to have a leak fixed and gutters replaced, a week after the roof was "fixed" there was a rain storm and the leak was worse then before, I had video of water pouring in from the ceiling that was fixed, long story short I was told …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Kaya year ago
Horrible at communication. Never resolved the problem I asked them to. Do not hire this company, they take forever to respond and their workers don't know what the hell they are doing.
Reply from the business
Communication and service quality are things we take very seriously at Latham Roofing and Siding. While we appreciate your feedback, our records show we have attempted to connect with you several times, but we have not yet received a response from you to move this forward. We are committed to making sure this is settled to your satisfaction. Please call us directly at (518) 250-4057 so we can assist you right away.
- 1 out of 5Gab Small2 years ago
I have now had 2 extremely poor experiences with this company. Once when they failed to actually fix the leak in our roof. When the leak came back only a few months later, we called them and they came back again to do ANOTHER appraisal and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We genuinely appreciate every comment and take all feedback seriously. After carefully reviewing our system, we were unable to find any record of a service or transaction history associated with your name at Latham Roofing and Siding. We believe this may be a misunderstanding. Please reach out to us directly at (518)250-4057 so we can confirm the details of your experience and attempt to help resolve this issue immediately.
- 1 out of 5Brian Slater4 years ago
I called them 3 times, and to their credit, someone answered each time. I told them that some siding had blown off my house and I needed it replaced. I have extra pieces, I just need someone to install it. They gave me a reasonable quote …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement20
- job quality15
- competitive pricing12
- leak repair8
- siding repair7
- efficient crew6
- window replacement4
- fair estimate2
- fascia repair2
- owner availability2
Other reviews we hold
14 more of the 139 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Lori Padgett3 days ago
they came and fixed my leak.nice people.the office lady was nice too.
Reply from the business
Thank you Lori! We're glad we could get the leak fixed for you. We truly appreciate your kind words about our team!
- 5 out of 5Debbie Morelli4 days ago
I don't normally leave reviews but my neighbor had a nightmare with another company so I figured I'd say something. They showed up, did the work, cleaned up. No drama.
Reply from the business
Thank you Debbie! We really appreciate you taking the time to share your experience. We're glad everything went smoothly!
- 5 out of 5Bill Hutchinsa week ago
Took a little longer than expected because of some weather, but they kept me updated and the roof is solid. Happy with the result.
Reply from the business
Thank you Bill! We appreciate your patience with the weather delays and are happy to hear you're pleased with the finished roof. Thank you for choosing us!
- 5 out of 5Nancy Ferraroa week ago
Roof looks good. No problems. Thanks.
Reply from the business
Nancy, thank you for your review! We're glad to hear you're happy with your new roof. We appreciate your business!
- 5 out of 5Melissa Crawforda week ago
From the quote to the clean up Great job latham roofing and siding
Reply from the business
Thank you Melissa! We truly appreciate your kind words and are glad you were happy with the entire experience. Thank you for choosing Latham Roofing and Siding!
- 5 out of 5Dave J3 weeks ago
I couldn't have found a better company to replace my siding! I have to say Latham Roof & Siding went above and beyond. From the first day of meeting Jay the salesman to the last day of the crew being here it all went very smooth! I can't even begin to say how many neighbors stopped by to comment on how nice the siding was coming out. My house and backyard shed went from a dull grey color to an impressive blue that pops it color!! Thanks again Latham Roof & Siding!!
Reply from the business
Dave, thank you so much for the great review! We're so glad you had a great experience with our team from start to finish. It means a lot to hear that you love your new siding and the transformation of your home and shed. Thank you for choosing Latham Roofing and Siding. We truly appreciate your trust and support!
- 5 out of 5Rok Ulaja month ago
The best in business by far! I am very happy with the job. It came out perfect! They were very professional, Friendly and did a great job from start to finish. I would definitely recommend them!
Reply from the business
Rok, thank you so much! It means a lot to hear that you are happy with the finished project. We truly appreciate you trusting us with your home and taking the time to share your experience. Thank you again for the recommendation!
- 3 out of 5Adrienne Day2 months ago
The project manager who initially came out to bid the job was knowledgeable and took the time to answer my questions, particularly around venting bathroom fans through the roof. I received several other bids that either felt inflated or …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Adrienne, thank you for your detailed feedback. We are glad you were satisfied with the quality of the work and our crew's professionalism. While we strive to maintain clear communication throughout every project, we appreciate your feedback and will continue working to provide the best possible customer service experience. Thank you for the opportunity to complete your project.
- 5 out of 5vince c2 months ago
Great crew great job. Very happy ask for the crew that did 17 purtell ave latham
Reply from the business
Vince, thank you for the great feedback! We are happy to hear you are satisfied with the crew and the work completed. We truly appreciate your recommendation and support.
- 5 out of 5Elaine LaDeaux2 months ago
We have used Latham Roofing and Siding for our roof on our deck and they replaced the roof on our shed. We did have an issue with the roof on our deck leaking by the side of the house from the roof and they came over, no questions or pointing the finger at us. They went up and that was that. They true on their warranty and get the job done. If I ever need any roofing work again I would definitely call them. Very friendly and professional.
Reply from the business
Elaine, thank you so much for sharing your experience! We are glad everything went smoothly with your project and that our team was able to take care of the issue quickly. We truly appreciate your kind words and trust in our company, and are always here whenever you need us in the future.
- 5 out of 5Dave Epting2 months ago
The company is very easy to work with. The installers did an excellent job replacing my roof and installing the new one. Arrived right on time and finished well before the end of the day. The clean up was amazing could not find anything left on the ground. Highly recommend this company.
Reply from the business
Dave, we really appreciate your feedback! It is great to hear you were happy with the installation, timing, and the final result. Our crew works hard do deliver a smooth experience and a clean finish, and we are glad that showed on your project. Thank you for recommending us.
- 5 out of 5Lauren Siegel O’Connor2 months ago
Latham roofing is the bomb- good price, super smooth customer service and my roof looks awesome. Their crew was top notch. Never seen anything like it. The were like roofing ninjas🥷 . They showed up worked like crazed animals and disappeared without a trace leaving nothing but a beautiful new roof in their wake. Need a roof ...look no further!
Reply from the business
Lauren, thank you so much for the great review! We are glad you are happy with your new roof and our team. We truly appreciate your support and recommendation, and are always here if you need anything in the future
- 4 out of 5Valerie DeLaCruz2 months ago
I've used Latham Roofing for several of my properties and am satisfied with their work. Sometimes because they are busy it takes a few phone calls to follow up but the quality of their work is excellent. I continue to recommend them and use them for all of my properties.
Reply from the business
Valerie, thank you for your continued trust and support. We are honored to be your preferred roofing contractor and greatly appreciate your recommendations. We look forward to work with you again.
- 4 out of 5Donald Manning2 months ago
I requested a quote from Latham Roofing and Siding for replacement of my hip roof, including shingles and some roof sheathing. My primary objective was to find a contractor with a strong reputation for quality materials and workmanship; cost was a secondary consideration. Latham Roofing and Siding responded to my inquiry very quickly, and an appointment was promptly scheduled. During the consultation, I met with Kane. Having personally replaced two roofs over the years and obtained quotes from three roofing companies for this project, I appreciated the thoroughness of the evaluation and the quality of the recommendations provided. Kane was knowledgeable, professional, and took the time to explain several improvements in roofing materials and installation methods that have become standard since my previous roofing projects. Rather than simply preparing a quote, he evaluated the entire roofing system and recommended several practical improvements, including minor modifications to the attic ventilation and the installation of ice and water shield protection in areas beneath my solar panels. He clearly explained the reasoning behind these recommendations and how they could improve the long-term performance and durability of the roof. After obtaining quotes from three roofing companies, I found Latham Roofing and Siding's proposal to be competitive and well thought out, with pricing for the roof replacement portion of the project comparable to the other bids (within 10% of average). Although I ultimately selected another contractor, the decision was mainly based on additional fascia replacement and aluminum-wrapping work that was part of my project rather than any concerns about roofing replacement by Latham Roofing and Siding. Based on my experience during the evaluation and quoting process, I found Latham Roofing and Siding to be responsive, knowledgeable, and professional, and I would not hesitate to consider them for future roofing work. I give Latham Roofing an
Google cut this review short. The full text is on their Google profile.
Reply from the business
Donald, thank you for your thoughtful review and for recognizing our team's professionalism, communication, and responsiveness throughout the consultation process. At Latham Roofing and Siding we believe every customer deserves clear guidance, honest recommendations and a smooth experience from the very first conversation. While we did not have the opportunity to complete your project, we truly appreciate the chance to earn your trust and hope to work with you in the future.
The latest post from this business
Posted by Latham Roofing & Siding to their own Google profile 25 days ago. Their words, not ours.
From tear-off to final inspection, our commercial roof replacement at Waterside Senior Apartments in Cohoes is officially done. This monster roof along the Hudson River kicked off our summer season, and the finished product speaks for itself. When Capital Region property managers need a commercial roofing contractor who shows up and gets it done, they call Latham Roofing & Siding. Free estimates for commercial and residential roofing.Jul 6, 2026Call now
What Latham Roofing & Siding says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States a founding year
“…Contact us today ! Year Established 2019 Services Commercial Roofing Metal…”
Free estimates
“…Contractors in Albany, NY Request Free Estimate Name Email Address Phone Address…”
Financing available
“…Our flexible financing options make quality home improvement…”
Their site also states: warranty offered.
Other roofers in Colonie
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| All Seasons Roofing & Siding Incroof replacement, gutters, fair pricing4.9704 ratings2.3% one and two star(845) 377-4339 | 4.9 | 704 | 2.3%16 of 704 | (845) 377-4339 |
| Lakeside Roofing & Contractingmetal roof installation, polite crew, estimate4.6589 ratings7.1% one and two star(315) 923-3003 | 4.6 | 589 | 7.1%42 of 589 | (315) 923-3003 |
| Infinite Roofing and Constructionwork, estimate, quote4.238 ratings15.8% one and two star(518) 444-7663 | 4.2 | 38 | 15.8%6 of 38 | (518) 444-7663 |
| 518 Roofing Co.friendly staff, cost, property cleanup5.028 ratings0% one and two star(518) 542-1368 | 5.0 | 28 | 0%0 of 28 | (518) 542-1368 |
| Empire State Commercial Roofingquality of work, products, metal roof repair5.025 ratings0% one and two star(315) 857-6988 | 5.0 | 25 | 0%0 of 25 | (315) 857-6988 |
| Roof Monsterprojects, property, job5.022 ratings0% one and two star(518) 218-6514 | 5.0 | 22 | 0%0 of 22 | (518) 218-6514 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 150 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 150, of which 139 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.