Keith's Roofing & Home Improvement

8 of the 9 one and two-star reviews we hold, most recent first.

• 1 out of 5WR H.3 months ago

  His driver runs stops signs and red lights. Almost got hit in Hot Springs.

• 1 out of 5Sheila LaFolletteEdited 4 months ago

  Didn't help me because I didn't have insurance

• 1 out of 5Mica Evans4 months ago

  the men that came and worked on my roof dont know how to clean up a job site apparently.. and while they were working they broke numerous things on my front porch as u can see in the pictures.. I live in a neighborhood of townhouses which …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Emily Todd2 years ago

  My mother had a horrible experience with Keith’s roofing. Her review is also posted on Better Business Bureau. See below: “I am very disappointed that after being a loyal customer for two roof replacements & referring neighbors to use Keith (even posting our good past experience on social media) that Keith has not cared enough to return our calls, address our concern with the gutter, come through on the senior discount he promised & advertises in the paper, & even left us waiting on two separate days all day when he said he was coming, but didn’t show up. His complete lack of response is beyond our ability to comprehend. THE DETAIL: This past year after a hailstorm, we hired Keith’s Roofing to install a new roof & replace our gutter covers. He had also replaced our roof & complete gutter system back in 2018. When the shingles were completed this time, I noticed an issue with the gutter down spout on the right side of the garage. It was disconnected & rain poured from it. I noticed scratches on it also. My brother put the gutter down-spout back together. Once the covers were installed, Keith called to say he was bringing the final invoice out, I mentioned the gutter slope issue I was seeing. His response, “gutters are supposed to slope”. I had hoped to show him the damage & issue when he arrived. I also asked if he had included the senior discount in the final invoice. He said he had. Although I waited all day, he never came. I called the next day, but he never returned my call. Since his FIRST no-show we received a “final invoice – that said Past Due” in the mail (with no senior discount listed by the way). It was then my husband attempted to contact Keith. He told my husband he would come out the week of January 1st – 5th to address our concerns. He called on the 2nd & told us to call him on the morning of the 3rd as he would be out that day. We called three times and waited all day. He never showed up. Today is January 11th. No response from Keith. His lack of r

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Steven Kortum2 years ago

  I went to Keith’s to have a skylight replaced. It too almost a month before someone called me after several visits to their office. The person that contacted me told me he would stop by on Friday. Friday came and he never showed. I texted him but he did not reply. I went back to the office and was told by the receptionist that it was probably too much work and gave me the name of a general contractor instead.

• 1 out of 5Arkansas Traveler3 years ago

  Called Keith's roofing to do an estimate for a new roof late July. Finally got a quote from Lawrence second week in August after a couple of days of attempting to get a hold of him through his cellphone and email. I asked some questions …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Matthew Landry3 years ago

  Called Keith's Roofing & Home Improvement to work on a metal roof that was leaking. Strung me along for several days. The first call I was told they would come out and take a look. That never happened. After several days and 5 …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5C Moore3 years ago

  Extremely disappointed in roof replacement by Keith's Roofing. There are patches around the fireplace that are just ugly black goo instead of shingles. They left more black goo on our siding, broke some bricks, broke gutters, and left nails and shingle debris in yard and driveway. As a selling point, Keith bragged about how is guy who'd clean out the gutters as part of the job, like a "perk'. That wasn't done. I called him about it and he said yeah, it had been done. Total lie. I also called and emailed about the other issues. He ignored all. Now, less than 8 years later, the roof is leaking. I'm afraid to learn just how awful the work was. Do not use

• insurance work15
• quick response13
• gutter replacement5
• polite crew4
• efficient crew3
• fair estimate3
• skylight replacement3
• shingle roof2
• decking repair2
• quick fix2
• water damage repair2

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Tami Raya month ago

  Keith’s roofing was so helpful from start to finish! Tanner was especially helpful. Their crew was prompt, polite and hardworking!

• 5 out of 5John Hardin3 months ago

  We’ve used Keith for 15+years, couldn’t be more pleased. I would recommend him first above all other contractors. Fast to respond, professional and great to work with .. needless to say if you have roofing needs, call Keith first..

• 5 out of 5Tori Walker3 months ago

  After a major hail storm, I contacted Keith’s roofing company. The communication and help I received from them was amazing. I had never had to file a claim before and they helped me step by step. Super friendly through the whole process! They finished my house and garage roofs yesterday and they were quick, tidy and efficient. We now have the best looking roof on the street! Highly recommended!!

• 5 out of 5Bailey Wheeler6 months ago

  Five stars- I can’t say enough good things about this roofing company. From start to finish, Keith talked me through the entire process and made sure I understood every step. They were incredibly professional, responsive, and just genuinely helpful. What could have been an overwhelming experience was made completely seamless, especially since they worked directly with my insurance and handled everything smoothly. Their expertise and customer care gave me total peace of mind. My roof looks absolutely amazing and I’m so happy with it. I highly recommend them to anyone looking for a trustworthy and stress-free roofing experience.

• 5 out of 5Suzanne Lefler10 months ago

  I can’t say enough about Keith and Keith’s Roofing. They keep their appointments, do great work, great cleanup and Keith is so helpful working with your insurance to make sure everything is getting covered.

• 5 out of 5Carrie Cason10 months ago

  Owen from Keith's roofing was very nice and helpful. They worked with us on making the roof affordable. They came highly recommended and I see why. The roofing crew was fast and efficient. They did our whole roof in one day. Looks amazing! 5 stars you guys! Keep up the good work 👍

• 5 out of 5Christina Bosowskia year ago

  Fantastic service! They make the process of working with insurance so easy! They finished our roof in one day, and left the yard so clean afterwards. Highly recommend!

  Reply from the business

  So glad we could help! We strive to keep the stress out of a stressful situation, and take pride in making sure your home is left clean and free of nails, and any debris associated with the replacement of your roof!

• 5 out of 5Joe Paul Vanhaverbekea year ago

  Keith's Roofing was quick to answer my request for help with a leaking roof. Mike called within five minutes of my request and fifteen minutes later was on the roof checking it out. He was very personable and explained what the problem was, fixing it on the spot. We are very satisfied with the work, plan to use them in the future, and highly recommend them to others.

  Reply from the business

  Thank you Joe! We are glad to hear your leaking problem was resolved! We will be here any time you may need us in the future!

• 5 out of 5Tina Millsa year ago

  Issue: undiagnosed roof leak. I called Keith’s Roofing and spoke to Owen. He was polite, listened to our issue, and came out to inspect the roof. He also came the next day with Keith to try and dx the problem correctly (despite it being …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the review! We strive to provide great customer service and get to the bottom of your problems. Feel free to call any time, rain or shine, and our techs will be there!

• 5 out of 5Jean Rabalaisa year ago

  Keith's roofing did a great job on replacing my shingle roof. It was time to replace my old roof and I am very pleased with the new roof that Keith's roofing put on my house. The estimate was reasonable; the workers were on time and worked hard all day; they removed all the old shingles and tar paper; they replaced the drip edge, several rotten plywood pieces, and the skirting around all pipes on the roof; they put on new tar paper and new shingles; and the workers cleaned everything up thoroughly. The new roof is exactly what I was expecting. I would highly recommend Keith's roofing.

  Reply from the business

  Thank you for the wonderful review. It is customers like you that help make us the number one roofer in this area!

• 5 out of 5lori lewisa year ago

  Keith has done several roofs for us over the past 15 years. He is always responsive, professional and thorough. We wouldn’t think to use anyone else.

  Reply from the business

  Thank you for the positive review and helping to make us one of Arkansas' top roofing company.

• 5 out of 5French Ladya year ago

  Always the best help, fast responses to communication, fair estimates and superb work!!! Keith’s is the best!! Highly recommended!

  Reply from the business

  We appreciate the positive review and greatly appreciate your business!

• 5 out of 5Jane Wilsona year ago

  Great company and special thanks to Keith for his help and attention to details! His crew was prompt and professional. I came home from the Holidays with a leak in my bathroom skylight. Keith worked …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Gregory Fultona year ago

  Keith’s crew did a stellar job on my roof in record time. The guys were friendly and professional, making the experience of getting my new roof a pleasant and stress-free experience. I highly recommend Keith’s Roofing for anyone wishing to share such a positive and satisfying outcome. Thanks again Keith.

• States years in business

  “…companies in Arkansas by combining over 40 years of experience with true local…”