AR Gutters & Services LLC

The only one or two-star review we hold for AR Gutters & Services LLC.

• 1 out of 5Deborah Davis3 years ago

  We agreed & committed to the quote from AR Gutters & was scheduled a start date. We arranged our plans accordingly to accommodate their scheduled date. Two days before the scheduled appointment, we received an email rescheduling us for a week later. No big deal, other than we had out of state company coming & we had to change our plans with them so that we could be home the day when AR Gutters was scheduled to do the job. We once again arranged our plans to fit this rescheduled appointment date. The night before the appointment, we received an email from AR Gutters confirming they would be there at 8:00 a.m. the next morning. Great! AR Gutters was a "No Show." When they didn't arrive, we tried calling, sending a text message, an email, etc., but no response. It wasn't until we implied we would be submitting a negative review that we received a phone call. Apologies were prolific and we were given a 3rd appointment date. We contacted AR Gutters the day before this 3rd scheduled appointment to confirm that they would be at the job at 8:00 a.m. as promised. We received a confirmation email from the owners stating they would definitely be at the job, which was scheduled to last all day. Great! Guess what?? They were once again a "No Show," no communication forthcoming whatsoever from AR Gutters. We have been very polite when dealing with this company. They have been very polite in their conversation with us as well. BUT, they did not follow through with what they said and what they promised. We do not take the time to do reviews, but in this case, we feel that the consumer needs to know about our experience before doing business with AR Gutters.

  Reply from the business

  Hi Deborah, we appreciate your feedback and always take the time to discuss reviews as a team so that we can improve. We are very sorry that we had to reschedule you twice and didn't make the appointed time as confirmed. We are rapidly growing as a company, especially since the recent hailstorm that hit our beautiful city; helping those customers as well, and know how important sticking to a schedule is. We promise to learn from our mistakes and we know it will make us a better company. We thank you again for your feedback and we would love the opportunity to rectify our mistake on your appointment day with a free rain gutter cleaning at anytime you choose. We hope to hear from you. Respectfully, Amy Gudino, Manager & Co-Owner.

• pricing6
• cleanup4
• quick work3
• work quality3
• easy to work with3
• downspout installation2
• timely work2
• contract2
• scheduling2
• crew2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Rebecca Joy Binghama month ago

  AR Gutters did an outstanding job at our apartment community in Hot Springs. What looked like a routine gutter cleaning turned out to be a much bigger project. The gutters were packed so tightly with dirt and debris that small trees were growing in them. Allen and Kevin worked steadily all day, and the difference was remarkable. The best part came when a heavy downpour arrived just as they were finishing. Instead of water pouring over the edges and turning the walkways into slippery hazards, the gutters handled the rain exactly as they were designed to. The sidewalks stayed dry. Seeing the results in a real storm was the perfect demonstration of the quality of their work. Owner Robert was also a pleasure to work with. We shared a laugh about the corrugated roof over our mailboxes, which I jokingly referred to as having “baby gutters.” Even though their contract was for the building gutters, Robert understood why cleaning those little channels would make such a difference to the appearance of the entrance. The crew went above and beyond, and the improvement was noticeable immediately. Professional, hardworking, courteous, and genuinely committed to doing the job right. Allen, Kevin and Robert earned every one of these five stars. I highly recommend AR Gutters.

• 5 out of 5Tifanie Mullenix2 months ago

  Quality work, reasonable prices, highly recommend!

• 5 out of 5Jacob Sandrock4 months ago

  My go to gutter installer in Arkansas

  Reply from the business

  Thank you so much for the 5 star review Jacob! We appreciate and value our business relationship with you and look forward to more projects in the future!

• 5 out of 5Ford Sinele4 months ago

  Robert did an outstanding job repairing and installing our gutters and downspouts. He’s very friendly and skilled, and his rates are honest and fair.

  Reply from the business

  Thank you so much for the 5 star review Mr. Ford! We really enjoyed working on your home and your hospitality! We look forward to working with you again in the future should you need any of our services!

• 5 out of 5Mark S7 months ago

  Robert did a great job installing gutters and replacing some fascia on my house. Fair price, very timely, and very personable. I would use him again.

  Reply from the business

  Thank you so much for the 5 star review Mark! We enjoyed working with you and your home! Please contact us should you need anything in the future and we appreciate your business! Happy New Year!

• 5 out of 5Randy Georgea year ago

  This is the 2nd house that AR Gutter did for us, the 1st was my sons in Lonoke and then mine also in Lonoke as my wife and I moved from out of state to be close to our grandkids. My wife sets the bar high when it comes to our home and once …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the review!! It was our pleasure to work on your home and your son's as well! All of the work with did for you is a perfect example of how we do much more than seamless rain gutter installations; providing customers with a one-stop shop for all their home exterior needs. We value the business relationship with you and hope you'll contact us in the future for any home exterior work needed! We also love the pictures you've included! Thanks so much!

• 5 out of 5J. Christian Vaughana year ago

  AR Gutters & Services did an amazing job installing a section of gutter and a downspout on my home. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your review Christian! We very much enjoyed working with you on your home; we are grateful for your business and so glad you chose our company for your gutter work! Please contact us should you need anything in the future, we're here to help!

• 5 out of 5Janet Riccioa year ago

  Excellent crew and good service with a smile and exceptional courtesy, plus good work. We highly recommend this business.

  Reply from the business

  Thank you so much for your review Janet! We really enjoyed working on your beautiful home. Please reach out if you are in need of any of our services in the future!

• 5 out of 5Edmond2 years ago

  I am writing to highly recommend AR Gutters & Services LLC for any gutter related project, be it residential or commercial. With over 40 years of experience in the construction industry, I can confidently say that their team is among the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We thank you so much for your time for leaving our company a review! You were such a pleasure to work with and we really enjoyed working on your home!! We hope to be of service to you in the future and are greatful for your business and gracious review!

• 5 out of 5Ken Allen2 years ago

  Update on my previous post: Was able to resolve all issues at this time. Owner was responsive and sincere.

  Reply from the business

  Hi Ken, we appreciate your feedback and we look forward to working with you soon! We use our reviews as a learning tool to better our company, and we thank you for taking the time to leave one along with the recent update. We're grateful for our customers and look forward to any feedback they may have as we strive to deliver results beyond their expectations. Thank you again, Robert & Amy G.

• 5 out of 5Katie Winter3 years ago

  Would give more stars if allowed. Amy and Robert both were a pleasure to work with and made replacing our gutters easy and hassle free. Both the estimate and the work was done quickly and we feel good about recommending them to anyone who may be looking!

  Reply from the business

  Katie, we thank you so much for leaving us a review! You and your husband were so great to work with, and we really enjoyed working on your home - and SO happy with your color choice! We really do appreciate your business, and please contact us should you need anything in the future, we are here to help! Thank you again for your business and amazing review!!! Amy & Robert

• 5 out of 5Joel Bilbo3 years ago

  AR gutters are very professionally and friendly. I’ll use them anytime I have a gutter need. Thanks for everything!

  Reply from the business

  Joel, thank you so much for leaving a review! We enjoyed working with you on your gutter screen project and very much appreciate your business and the feedback. We look forward to working with you again in the future! Thank you, Amy Gudino

• 5 out of 5Penny Armstrong3 years ago

  AR gutters company did a great job. Amy and Robert, the owners even came out personally and inspected the job. Also want to give a shout out for the project manager Juan and the whole crew for doing such a beautiful job. I would strongly recommend this company. P.Armstrong

  Reply from the business

  Thank you for your review Penny! We enjoyed working on your home and really appreciate your business! We're grateful you reached out to our company. I know our crew will be so happy with your review as well! We're always here if you need anything at all! Amy & Robert

• 5 out of 5debra swan3 years ago

  They did a great job and at a fair price. We are very happy with AR Gutters and Services and we will use them again.

  Reply from the business

  Debra, thank you so much for your review! We try our best to stay competitive with our pricing while providing the best service. It was our pleasure to work with you and your home and we look forward to seeing you again in the future! Thank you!