KC Roofing, Siding & Renovations

All 6 of the one and two-star reviews we hold for KC Roofing, Siding & Renovations, most recent first.

• 1 out of 5Rob Shewan10 months ago

  Contacted KC to have windows and doors replace. Said someone would be there to give estimate. Nobody showed, nobody called. Called Ecotech. They came over in two days measured everything gave excellent …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to provide your feedback. We sincerely apologize for the lack of follow-up and the inconvenience this caused. This does not reflect the standards of professionalism and reliability that KC strives to maintain. Your comments have been noted, and the matter will be reviewed internally to prevent a recurrence. We appreciate you bringing this to our attention and wish you all the best with your completed project.

• 1 out of 5Reida year ago

  This is not a place I'd contact again. My experience has been quite poor and extremely disappointing. I booked them to remove an ice dam on my roof. I was left with a roof with further damage and an incomplete job that came with a high price. Had the job been properly done, the price may not be a concern, but their method of ice dam removal is disapproved of universally online, which really shows me that they don't know what they are doing. The owners response to my issues was a barely literate email showing his lack of care for customers. Maybe tell your workers to let customers know that this method does cause damage, or simply don't offer a service you are not equipped to handle.

  Reply from the business

  Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. At KC Roofing & Siding, we always aim to perform our work safely, effectively, and in accordance with industry best practices. Ice dam removal can be challenging, and methods may vary depending on roof conditions, weather, and safety considerations. We regret that the outcome did not meet your satisfaction and appreciate you bringing these concerns to our attention. Your feedback will be reviewed internally to help us continue improving our service and communication with customers.

• 1 out of 5L Rona year ago

  To many broken ankles and lack of empathy

  Reply from the business

  Your review provides no context to anything and will be flagged. If you actually have a genuine problem feel free to reach out.

• 1 out of 5Sherri Duke5 years ago

  Thank you for your snide reply, very professional of you. My review is due to the fact that you installed a roof, which leaked, and would not come back to fix the issue after being called multiple times. You also did not cap windows that you installed, you said a quote doesn't include capping windows.

  Reply from the business

  Hello Sherri. If the quote didn't include capping then it wouldn't be installed. As for problems with a leaking roof, can you provide the times you attempted to contact us and we can look into it and where the problem may be? We are always happy to fix a leaking roof it it's under warranty.

• 2 out of 5Martin PoirierEdited 6 years ago

  The roof leaked less than a year after installation. At first, they said it was an ice bridge, that there's nothing they could do about it. Then when it continued to leak and the temperature could not justify the ice bridge explanation, they finally came to patch it with a type of glue. But the real cause of the leak was not addressed: when remaking the roof, they reused the valley flashing that was there, saying it was good at least another 50 years. It obviously was not. When they came to patch the leak, they said the glue was good at least 5 years, but that the valley flashing would continue to degrade because of its bad state, and that leaks would appear again soon. They pledge to come and redo the flashing valley in the season. Now the season is ending, I did 3 follow ups by leaving phone messages to call me back in the last 3 weeks, and I still don't have a return call. Apart from that, I would say that the staff is good to work with. They were the lowest bidder, which in a sense is great, but only if you do end up with a roof that will last you as long as the ones from the competitors; by that I mean at least 20 years, not 5. To sum up, if I had to choose again someone to do my roof, I'm not sure I would go with them, essentially because of the way they handle their customers in regards to warranty. Note: a few hours after putting that post in, they called me back and said that they'll be there to repair the valley. I thus increased to 3 stars (initially 2). I do not know if it is related, but, as a company, I would make sure not to reach that point and promptly honor my warranty. __ Winter arrived, and they never came as they said they would. I thus decreased to 2 stars again. I write this so that if you think of investing so much money on a roof, I think this is a pertinent thing to consider: will they uphold their warranty and keep their word; in our case, they patched it with glue, and said it will leak again in the near future as the valley is

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Martin, please contact Claude directly at 705-297-1974 and we can assist with any issues at hand. Your calls have been returned, so that statement is incorrect. Please do not provide false information, we are more than happy to assist you if there was an actual issue with our work.

• 1 out of 5matt massicotte8 years ago

  Had a scheduled appointment on Sept 11 for my roof to be done. Today is Oct 11, and still waiting.

  Reply from the business

  Hi Matt, I am sorry to hear that your appointment was missed. It is possible that Claude was booked that day and might have missed your appointment. However, that is no excuse, and again I apologize for the inconveniences. If you still would like us to provide you with an estimate please feel free to contact me and I will get it booked in. Can you provide your address and information in a message? Thank you, Daniel Laprade kcroofinginc@shaw.ca

• roof replacement6
• cleanup6
• polite crew3
• ease of process3
• timeliness3
• cleanliness3
• quick work2
• siding2
• ice dam2
• tarping2

14 more of the 44 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Pauline Fosberga week ago

  Thank you KC ROOFING. It was a pleasure having this hardworking great group of young men work on our home today. They were so happy and respectful, it was a joy watching them work. Will certainly recommend your company to friends and family. Keep up the great services.

• 5 out of 5Frank Palumboa month ago

  Couldn’t ask for better service. Job site was cleaned appropriately with very little debris remaining. Friendly staff I need to give a huge shout out to Cloude and especially one of the workers Jeff who were both amazing to deal with. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5SAMI KHAN3 months ago

  Good service

• 5 out of 5Tracy Smith5 months ago

  Wow, within one hour of calling for snow/ice removal assessment due to moisture related discolouration in the ceiling, the removal and clean up was done! Impressive! Thank-you so much!

  Reply from the business

  Thank you so much for your kind words! We’re glad we could respond quickly and get everything taken care of for you right away. Providing fast, reliable service when it matters most is exactly what we strive for. We truly appreciate your support!

• 5 out of 5JJ’s Customs5 months ago

  These guys did a great job. Did the roof on my shop. I figured it would take 3 weeks, they were done in 3 days. The crew showed up on time, organized, worked all day in the heat, and came in on budget. Completed in late June 2025. No complaints, I’ll use them again in the future.

  Reply from the business

  Thank you so much for the awesome review! We really appreciate you trusting KC Roofing, Siding & Renovations with the roof on your shop. We know how important it is to stay on schedule—especially for a business—so we’re glad we could exceed expectations and get it completed in just 3 days. Our crew takes a lot of pride in showing up on time, staying organized, and pushing through even the summer heat to get the job done right and on budget. It means a lot to hear you’d use us again. We look forward to working with you in the future!

• 5 out of 5Shelagh Dowding9 months ago

  KC came sooner than they initially thought they would be able, the job was done quickly and my yard was left very clean. My roof looks great. It got tested with driving rain and high winds and held up …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are so grateful for this five-star review! It's fantastic to hear that KC completed the job quickly, left your yard very clean, and that your new roof has already proven its strength against the recent driving rain and high winds. Thank you for your business!

• 5 out of 5Jess9 months ago

  KC Roofing, Siding & Renovations did an amazing job! We needed a new roof and with winter coming I was worried. From start to finish it was a great experience and the price was even lower than we expected. Highly recommend this company.

  Reply from the business

  Thank you so much, Jess, for your wonderful review and for trusting KC Roofing, Siding & Renovations with your new roof! We completely understand the stress of needing a roof replacement with winter approaching, so we’re especially glad we could make the process smooth and worry-free for you. It’s great to hear that you were happy not only with the experience from start to finish, but also with the pricing. Your recommendation truly means a lot to our team. If you ever need anything in the future, we’re always here to help!

• 5 out of 5Glen Coulter9 months ago

  I was very happy with the price and the service. Done in one day and done right. I recommend KC roofing for anyone that needs this service. Quick and professional. Thank you

  Reply from the business

  Thank you so much for the kind words and recommendation! We’re thrilled to hear you were happy with the price, the service, and the one-day turnaround. Our team at KC Roofing works hard to make every project quick, professional, and done right the first time. We truly appreciate you trusting us with your roofing needs. If you ever need anything in the future, we’re always here to help. Thanks again for your support!

• 5 out of 5Dano Schmidt9 months ago

  Very professional I'm very happy with their work, these guys work as a team that's very important.The cleanup was perfect, i was short a few things and they fixed me up, i highly recommend K.C roofing to everybody.

  Reply from the business

  That is fantastic to hear, Dano! Thank you. Thank you so much for the 5-star review and the kind words. We truly appreciate you recognizing the professionalism and teamwork of our crew—that's something we prioritize every day! It's great that the cleanup was perfect and we could help you out with the couple of things you were short on. We believe in going the extra mile for our customers. Thanks again for highly recommending K.C. Roofing!

• 5 out of 5J B9 months ago

  Fast, professional, good prices. No complaints

  Reply from the business

  J B, thank you so much for the fantastic 5-star review! We appreciate you taking the time to let us know we were fast, professional, and offered good prices. Getting those three things right is always our goal. We're glad we could provide a service that left you with No complaints. Take care!

• 5 out of 5J0E9 months ago

  KC Roofing is one of the best companies I've seen, they do great work the owner is kind. They know what they're doing at KC Roofing must recommend

  Reply from the business

  Thank you so much, Isaiah! We truly appreciate your kind words and recommendation. Our team at KC Roofing takes great pride in providing quality work and excellent service for every customer. It means a lot to know our efforts are recognized — thanks again for your support!

• 5 out of 5Jacob Barton10 months ago

  KC just redid my roof in October 2025. I was really happy with the work and the service. I called on a Wednesday and they were at my house the following Monday. I also especially appreciated that they were willing to do any extra work I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Jacob, for your thoughtful review! We’re thrilled to hear that you were happy with both the quality of the work and the service you received. Jeff and the crew take great pride in making every project as smooth and stress-free as possible. We truly appreciate your trust in KC and are glad we could help when you needed it most. Enjoy your new roof, and thanks again for choosing us!

• 5 out of 5Rob Grigg10 months ago

  KC Roofing did a outstanding job on my house & shed, extremely happy with the work they did, cleanup was fantastic aswell. Phil was awesome walked me threw everything made it very easy for me. I highly recommend KC Roofing.

  Reply from the business

  Thank you so much Rob for the amazing review! We're thrilled to hear that you’re happy with the work on your house and shed. Phil and the crew take great pride in making the process smooth and stress-free, so your feedback means a lot. We truly appreciate your recommendation and the trust you placed in KC Roofing!

• 4 out of 5Jeff L10 months ago

  I contacted KC Roofing for a quote and the job was done a week later at a very reasonable price. Every member of the staff and crew was pleasant and easy to deal with. We are very happy with the service we received. Thanks so much.

  Reply from the business

  Hi Jeff, Thank you so much for taking the time to share your experience! We’re thrilled to hear that you were happy with our service and team. Our goal is always to provide quality work at a fair price while ensuring a positive experience from start to finish. We truly appreciate your business and your kind words!

• States years in business

  “…With over 30 years of experience, KC Roofing Siding…”

• Free estimates

  “…CONTACT US TODAY FOR YOUR FREE QUOTE! CONTACT US FOR A FREE QUOTE It's…”

• Family owned

  “…C Roofing Siding & Renovations is a family-owned business owned by Claude Laprade AND…”