John Family Home Improvements

All 3 of the one and two-star reviews we hold for John Family Home Improvements, most recent first.

• 1 out of 5Lori knighta month ago

  Called Monday July 6 at 9am. I was told that he would call me back because he didn't have access to his notebook. I never received that callback two weeks later. Not anybody I want to do business with.

• 1 out of 5Jennifer Dodson2 years ago

  I spoke to Darryn at John Family Home Improvements, choosing them specifically after reading their business "our story" on Nextdoor. It stated that they fix other companies mistakes. Darryn understood my issues and after looking at my …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey Jennifer, Apologize for not getting back to you. Seems I've typed the message and didn't hit send last weekend letting you know I wouldn't be able to make it, as I said before I wasn't sure which weekend I would with how busy our schedule is. If you still want us to repair your windows you can just send us another text and let us know, hope all is well and Have a nice day.

• 1 out of 5Nelson Sanchez2 years ago

  Inquired an estimate for a chimney cap. They gave an estimate. They said that they would be available in about a month. Waited a month. Then they completely ghosted, they won't answer the phone or return messages. No professional courtesy, this could have been assigned to a different contractor and the work would have already been done if it weren't for their misleading communication.

• roof replacement22
• quick response13
• respectful staff7
• shingle replacement4
• experienced staff4
• emergency repair4
• job completion4
• crew cleanup3
• fascia repair3
• affordable3

14 more of the 86 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5s sa month ago

  I just had them put on a new roof. The whole crew was professional and finished the job In a timely fashion .. I would highly recommend this company ...

• 5 out of 5Shannon Herrington5 months ago

  Responded quickly, Storm damage was fixed in a day. Highly recommend

• 5 out of 5Kimberly SmithEdited a year ago

  The siding on our home was damaged during a recent windstorm. I called Dennis the day the damage occurred and he was able to come the next day for an estimate. His price was very reasonable for the work that needed to be completed. He went …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much for You're compliment we are always trying to do our best. Pleasure doing the work for you Kimberly.

• 5 out of 5Carol Arthura year ago

  I want to thank Darryn for all the work he has done for me the last few months. He takes care, he's open to using supplies you may already have purchased, listens to your ideas, and is kind. His prices are also very reasonable. He's easy to communicate with as well, calls, texts, emails. Carol A.

• 5 out of 5Jo Ellen Mackoa year ago

  Darryn and his crew did an excellent job replacing my roof, adding an overhang along the back of the house, and replacing the gutters. From the estimate through the installation process, everything was completed as stated and in the timeframe given at the estimate. Darryn is meticulous and takes the time to do the job correctly the first time. I highly recommend JFHI and would definitely use them in the future for projects.

• 5 out of 5Seth Shidemantlea year ago

  Highly recommend these guys!! Darryn was very communicative throughout the whole process. Gave me a couple estimates right away. Had the work done within a few days. I can easily say it was one of the best experiences I’ve had, working with …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5John Deah2 years ago

  So about 2 weeks ago I had returned home to find my kitchen ceiling leaking. Due to all the rain we’ve been having for like the past 8 years straight! Anyhow it eventually led up to me discovering it was time for a roof replacement. So fast …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Edward Jeffries2 years ago

  Responded quickly and solved our problem. Will keep their number handy for any future roof issues. Very reasonable charges.

  Reply from the business

  We're glad you appreciated our service, and are glad to help. Than you sure the review Ed!

• 5 out of 5Tyler Dischinger2 years ago

  Darryn stopped by at the drop of a hat when we had an urgent need to have some things looked over on our roof. He gave honest advice and was not pushing anything to try to generate work -- just objectively assessed the things we needed to have inspected. Knowledgeable, experienced, honest.

  Reply from the business

  Appreciate the review, and glad to help out. Always happy to see a satisfied customer!

• 5 out of 5Ben KlughEdited 2 years ago

  Darryn and Michael replaced our Sofit and Facia as well as gutters and downspouts for us. They did quality work at a very fair and honest price. Darryn was always super nice and responsive to our questions and our emails. In addition, they added an inside ceiling on our front porch and it looks fantastic! We are having them come out and do more work for us soon. Would definitely recommend!

  Reply from the business

  We’re glad to see you appreciate our work. Always great to see another satisfied customer!

• 5 out of 5Gina Ratcliff2 years ago

  Went above and beyond to help us in an emergency situation. Communicated every step of the way and left our home looking better than it was before the damage! Highly recommend!!

• 5 out of 5Leo Ratcliff2 years ago

  Good family company that do Great work. Highly recommend

• 5 out of 5Harv Saylor3 years ago

  I had an excellent experience with John Family Home Improvement. Their prompt service and friendly approach put me at ease from the start. They took the time to explain the roofing problem clearly and efficiently resolved it. I was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Happy to see your satisfied with our work, and we appreciate the review!

• 5 out of 5Timothy McGuire3 years ago

  Dennis and his assistant are A+. The are prompt, responsive, good listeners, meticulous, high quality and also friendly and open about what they are doing. We thought we needed a gutter replaced; they said they could repair it and saved us …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the review! Little note, Dennis was my father. He passed. It's me (Darryn) and my brother that came to do the work for you.