JNR Roofing

All 3 of the one and two-star reviews we hold for JNR Roofing, most recent first.

• 1 out of 5Dynasty DEdited 2 weeks ago

  UPDATE: I asked them to come out and fix a problem with my roof they claimed was "fixed". They failed to follow-up again. The city inspector said it looked like my roof was done by a "bad carpenter." I also had quotes on repairing their screw-ups of around $2500. This came with 17 photos of things they did incorrectly. The owner also implied he would not honor his warranty unless I took this review down. So, now I'm skeptical about how many one-star reviews were removed. TLDR: Had to be chased to pull the permit. Cut my screen, did not fix sag in roof on initial installation, and left a roof leak for 9 months. Repeatedly no-called, no-showed and tried to gaslight me about what was happening at my own home. If I could give them negative stars, I would. The true mark of a contractor is what they do when things go wrong. And, in my case, JNR failed completely. Last August, they installed my roof. They left two sags behind in the main roof. While these were eventually fixed, it only happened after at least three no-call, no shows. One of them also sliced my brand new window screens. Then, two appointments to "assess" the situation. But that's just problem one. My back porch also sprung a leak. Fixing that took from August of 2024 until May of 2025. During that time, there were 9 no-call, no-shows. Attempts to tell me that my porch WASN'T leaking when it was still damp. I had also sent a video. Other gaslighting efforts as well. Trying to tell me an employee showed up on a certain day, when I know he did not. Partially because he showed up to do that supposed task three days later. Then, a variety of other promises were made and then broken. That he would cover up the underside of the roof to make it look better. Measurements were taken and orders supposedly placed. That never showed up. After that, he claimed it was too cold. Then, he finally made an appointment to fix the leak. The first time? No one showed up. No texts were sent. Only after I reached out was I t

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Theresa Ra month ago

  Website non user friendly. Choose gutters gives me roofing or skylights. If I wanted to call I wouldn't be using the website now would I...

  Reply from the business

  Thank you for your feedback. We appreciate you taking the time to let us know about your experience. We're sorry to hear you had trouble navigating our website. We take comments like this seriously and will review the gutter section to make … More

• 1 out of 5missy highsmith3 years ago

  They came out charge me $700.00 to supposedly fix a hole in my soffits that birds were going in. 4 hours later the birds had not only got in the soffit again but got in my wall. I called the owner and told him, he said they were going to …

  Google cut this review short. The full text is on their Google profile.

• cleanliness44
• respectful staff13
• skylight replacement9
• shingle installation8
• efficient crew7
• quick completion5
• garage roof replacement3
• no leaks2
• wind damage repair2
• leak detection2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jake McMahona week ago

  I was under contract for a home in New Baltimore that had a roof in rough shape. I contacted JNR for an evaluation and an estimate. When I told Nicholas about the situation and that it was time sensitive he went over to the house and got a report over to me the same day! I am very impressed and appreciative and I will be moving forward with the roof replacement services from JNR...stay tuned for an update on how the new roof is!

  Reply from the business

  Thank you so much for the great review and for trusting JNR Roofing during such an important and time-sensitive situation! We know how stressful buying a home can be, especially when there are concerns about the condition of the roof. … More

• 5 out of 5Jenny Ba week ago

  Very friendly. Make sure the customer gets what they want. Good pricing. All the staff were very nice.

  Reply from the business

  Thank you, Jenny! We really appreciate the 5-star review and your kind words about our team. At JNR Roofing, we always want to make sure our customers get exactly what they’re looking for at a fair price. Thank you for choosing us and trusting our crew with your home!

• 5 out of 5Brian Goodwin2 weeks ago

  I am so grateful that I chose JNR Roofing. Rob came over and went over the materials and labor on the roof. I felt JNR is my choice with the presentation Rob gave and dealing one on one with Nick the owner, that pointed some things out to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Brian, Thank you so much for taking the time to share your experience and for trusting JNR Roofing with both your roof and gutter installation! We're glad Rob's presentation helped you understand the materials and installation process, and we're happy Nick was able to answer your questions and give you the confidence to move forward with us. We know choosing a roofing contractor is a big decision, especially after comparing multiple quotes, so it means a lot to hear you're extremely happy with your choice. From all of us at JNR Roofing, thank you for your business and for recommending us. If you ever need anything in the future, we're always just a phone call away. Enjoy your new roof and gutters!

• 5 out of 5Nick Grand2 weeks ago

  From initial online inquiry to meeting Rob we had a good feeling about JNR. They wanted to know what was important to us when it came to quality, warranty, installation and cleanup. Rob explained what would happen from start to finish …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Nick, Thank you for the amazing 5-star review and for recommending JNR Roofing! We're thrilled to hear that your experience matched exactly what Rob explained from the very beginning. We take pride in making sure every customer knows what to expect, and it's great to hear our installation team delivered on every promise—from protecting your landscaping and patio to providing a thorough cleanup. We're especially glad you noticed the small details, like painting the furnace stack to match your Espresso shingles. We believe those finishing touches are what help make a great roofing project exceptional. It was truly a pleasure working with you, and we appreciate you trusting JNR Roofing with your home. If you ever need us in the future, we're always here to help. Thanks again for choosing JNR Roofing! — The JNR Roofing Team

• 5 out of 5Paul Murray3 weeks ago

  I just had my roof replaced by JNR Roofing, and I couldn’t be happier! The entire experience was fantastic, from my first contact with Rob Watson, I felt I was in good hands. The installers were friendly and polite, and they did a great job …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your amazing review! We're thrilled to hear you had such a great experience from your first conversation with Rob all the way through the completion of your roof replacement. We take pride in treating every home with care, protecting landscaping, and leaving the property as clean as we found it. We'll be sure to pass your kind words along to Rob and our installation team—they'll really appreciate it. Thank you for choosing JNR Roofing and for trusting us with your home. Enjoy your new roof!

• 5 out of 5Amanda Davisa month ago

  They had my roof done in 8 hours. Would have taken any other company 3 days. The clean up was great. Not one of my flowers was ruined. 11/10

  Reply from the business

  Thank you so much, Amanda! We're thrilled to hear you had such a great roof replacement experience. Completing your roof in just one day while protecting your landscaping is something our crew takes a lot of pride in. Hearing that not even … More

• 5 out of 5Erica month ago

  Great company to work with. They came out fast, gave me a great quote and started work the same day.

  Reply from the business

  Thanks, Eric! We appreciate you choosing JNR Roofing for your roof repair. We're glad we could respond quickly, provide a fair price, and complete your roof repair the same day. It was our pleasure to help, and we're happy to hear you had a great experience. If you ever need another roof inspection or roof repair, we're just a phone call away. Thanks again for the 5-star review!

• 5 out of 5Matt burkea month ago

  Called the company talked to Nick, he had a guy out in an hour and had it fixed in another hour or so great experience, price was great better than i was expecting and they also looked over the rest of the roof for me and gave me a report very satisfied highly recommended!

  Reply from the business

  Thank you, Matt! We really appreciate you taking the time to leave us a review. We're glad we could respond quickly, get your roof repaired the same day, and provide a thorough roof inspection for your peace of mind. Thank you for trusting JNR Roofing—we're always here if you ever need us again!

• 5 out of 5Nick Loppa month ago

  As i float in the pool I cant help but to look at this beautiful roof JNR installed. Mind you the literally showed up at 6AM on the hottest day this year in a extreme heat advisory. These boys push to get the job done. So they did a full tear off on roughly 1800 square foot house and had it done by the time i came home from work. You sir Nick, have a great company and will highly recommend you to anyone. If anyone reading this is curious these are the certainteed landmark pro colonial slate shingles.

  Reply from the business

  Thank you so much, Nick! We truly appreciate the awesome review and your trust in JNR Roofing. It means a lot to hear you're enjoying the new roof every time you're out by the pool! Our crew works incredibly hard, even in tough conditions, … More

• 5 out of 5Frank Morisette2 months ago

  I live in Casco MI and I needed my roof covered and they gave me a great price and was on time but then I had a problem a branch poked a hole in my roof and I called them and they came right out and fixed. I'm really am satisfied and appreciative for them thank you very much

  Reply from the business

  Thank you, Frank! We appreciate the 5-star review and are glad we could help with your roofing project in Casco. When the branch damaged your roof, we were happy to respond quickly and get it repaired. Thank you for trusting JNR Roofing—we truly appreciate your business! 🏠🔨 …

• 5 out of 5Robert Decraene2 months ago

  Called Nick up for a roof repair and he came out the same day. Did a great job. I would highly recommend JNR Roofing.

  Reply from the business

  Robert, thank you for taking the time to leave us a 5-star review! We’re glad we could get out quickly and take care of your roof repair the same day. Providing honest pricing, prompt service, and quality workmanship is what we strive for on every project. We truly appreciate your recommendation and the opportunity to earn your business. If you ever need anything in the future, don't hesitate to give us a call. Thanks again for choosing JNR Roofing! 🏠🔨 — Nicholas & the JNR Roofing Team

• 5 out of 5Geoff Schoeman2 months ago

  Nick and his crew were great! I had a full roof replacement. The JNR crew showed up on time, were very professional, and finished tear off, replacement, and clean up in 1 day. I am very happy with the results. Nick was in constant contact, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Geoff, thank you for the fantastic 5-star review and for trusting JNR Roofing with your roof replacement! We’re thrilled to hear you were happy with the entire process—from our crew arriving on time and completing the project in one day to the final cleanup. Communication and customer service are extremely important to us, so we're glad we could keep you informed every step of the way and assist with the insurance process. We truly appreciate your recommendation and your business. Enjoy your new roof, and please don't hesitate to reach out if we can help with anything in the future! — Nicholas & the JNR Roofing Team

• 5 out of 5Richard Hogue2 months ago

  Start to finish these guys were great. The sales experience, the communication prior to the start date, the installation crew all the follow-up with Mark the PM...Have no rears choosing these guys as your roofing contractor

  Reply from the business

  Richard, thank you for the wonderful 5-star review! We truly appreciate you trusting JNR Roofing with your roofing and ventilation project. We're glad to hear that every step of the process—from the initial consultation and communication to the installation and follow-up—met your expectations. Our entire team, including Mark, takes great pride in making the experience as smooth and stress-free as possible. Thank you for your recommendation and for choosing JNR Roofing. Enjoy your new roof, improved attic ventilation, and gutters, and please let us know if we can ever help you again in the future! — Nicholas, Mark & the JNR Roofing Team 🏠⭐⭐⭐⭐⭐

• 5 out of 5Sue J2 months ago

  JNR Roofing did an excellent job. Replaced our roof and four skylights in Chesterfield. Job was done as expected, completed in one day, and the crew did a great job cleaning up. Base on multiple quotes, we got a good price from JNR. Nick and Rob were great to work with.

  Reply from the business

  Sue, thank you so much for the fantastic 5-star review! We truly appreciate the opportunity to replace your roof and install your four new skylights. We're glad to hear everything was completed as promised, finished in one day, and that our crew left your property spotless. It's also great to know that after comparing multiple quotes, you felt you received excellent value and a fair price. Rob and I enjoyed working with you throughout the project, and we're thrilled that you're happy with the final result. Thank you again for trusting JNR Roofing, and please don't hesitate to reach out if we can help with anything in the future! — Nicholas, Rob & the JNR Roofing Team 🏠✨⭐⭐⭐⭐⭐

Professional Roof Repairs Not every roof needs replacement. Our experienced team provides professional roof repairs for leaks, wind damage, flashing issues, missing shingles, and storm damage. Serving Macomb County, St. Clair County, and Oakland County. Free inspections available.21 hours ago

• Warranty offered

  “…products we install — so your warranty is NEVER COMPROMISED. We install the…”