Roofing contractor
Jarvis Exteriors, Inc.
284 W Virginia St, Crystal Lake, IL 60014
- Google average
- 4.9
- Ratings counted
- 44
- One and two star
- 1 of 44(2.3%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Jarvis Exteriors, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 42 | 95% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 0 | 0% | |
| 2 | 1 | 2% | |
| 1 | 0 | 0% |
About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Jarvis Exteriors, Inc.. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters9
- quote5
- siding4
- quick work4
- attention to detail4
- competitive pricing3
- timeliness3
- courteous crew2
- kind sales rep2
- new roof2
- onsite inspections2
- estimates2
Other reviews we hold
14 more of the 38 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5James Hanner2 weeks ago
We had some work performed by Jarvis. We were extremely pleased with dealing with this firm. They were straight forward and reasonable. When the gentleman came to do the work, he introduced himself to us, and then performed the work. The job he did was excellent. We were very surprised dealing with this company! It was a genuinely nice experience. I would highly recommend them! Well done people!!!
- 5 out of 5Patti Sinnott3 months ago
Gage, Brian and the entire crew did a fantastic job. New roof, siding, soffit and facia, and gutter for house and garage. Completely new look! Outstanding service. Great communication throughout. I would give 10 ⭐️ if I was able. Highly recommend
Reply from the business
Patti it was a pleasure working with you on this amazing project thank you so much for your buisness.
- 5 out of 5Bob Richards5 months ago
This was a handful of years ago, but with all these storms around my area recently I realized I never thought to put a google review back then. Think it was around 2019. When my insurance came out they denied my claim for hail damage to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hey Bob, thanks for thinking of us we appreciate it so much !
- 5 out of 5patty finucane8 months ago
What a fantastic company to work with and we highly recommend them.We did an entire roof and gutters on our home in Bull Valley, and used them also to put gutter guards on my mom's home and a Wisconsin home. Gage and Brian were fantastic to …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Donald Johnson10 months ago
This company is top notch. Pricing was competitive, customer service excellent. Job well done and on time. They also helped arrange zero interest financing. Highly recommended.
Reply from the business
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team—from pricing and customer service to financing and timely completion. Your recommendation means the world to us!
- 5 out of 5Dee Patela year ago
Amazing experience working with Gage, Brain and the Jarvis Exterior crew. I was about 2 weeks away from closing on a sale of the property and need to get my roof done ASAP. They gave me the best quote and were able to to get the job done …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for sharing your experience! We’re so glad Gage, Brian, and the Jarvis Exteriors crew could make the process smooth and meet your tight timeline. It’s great to hear you were happy with both the quality of the work and the quote. We truly appreciate your trust and look forward to helping with any future projects you have.
- 5 out of 5JV Bautistaa year ago
Excellent service and very accommodating! I had a small job that no other roofing company would take and they were able to come out and get it done very quickly with quality work! Highly recommend!
Reply from the business
Thank you so much for the kind words! We’re all about showing up when others won’t—no job is too small when it comes to taking care of your home. So glad we could get it done quickly and with the quality you deserve. We truly appreciate the recommendation and are always here if you need us again!
- 5 out of 5Jaimie Bankea year ago
From start to finish, my experience with Jarvis Exteriors has been nothing short of outstanding! The process began with a detailed and clear estimate. The team took the time to walk me through all my options and explained differences in material/products while answering all my questions. From the time I signed the contract, they installed my roof within 3 days, permit timeline included! When the team arrived to start the project, they were punctual and extremely organized. They treated my property with the utmost respect, ensuring the area around the house was protected, and cleaned up thoroughly. The roofers were skilled, friendly, and efficient. With two fur babies that roam the yard, I was relieved to see the process that went into ensuring the ground was clear of debris, nails, etc. The attention to detail was apparent and it was evident they were committed to ensuring the job would be done right. The quality of the work is exceptional! Not only does my new roof look fantastic, but the entire team went above and beyond to make sure everything was perfect. I had a question about an area and they took the time to investigate it and put any concerns at ease before leaving the job. What truly stood out to me was their customer service. Throughout the entire process, they maintained open communication, ensuring I was satisfied at every stage. It’s rare to find a company so dedicated to excellence, and I’m genuinely impressed. If you’re looking for an exterior company that delivers on its promises and exceeds expectations, look no further than Jarvis! I highly recommend them!
Reply from the business
Wow, Jaimie—thank you for such a thoughtful and detailed review. We’re so glad you felt supported and informed every step of the way. Taking the time to walk through your options, staying on schedule, and making sure your yard was safe for your fur babies is exactly the level of care we aim to bring to every project. Our team takes a lot of pride in both the quality of our work and the way we show up for homeowners, so it means a lot to hear that reflected in your experience. Your roof looks fantastic, and it was a pleasure working with you. Thank you again for the kind words and the recommendation (and apologies for the delay in response!) We’re always here if you need anything in the future.
- 5 out of 5Peter Mathesa year ago
Excellent workmanship, attention to detail and cleaned up the sight with care. Ted went above and beyond to make sure all was done right.
Reply from the business
Hi Peter, we really appreciate your business. Ted will be thrilled to hear about your positive feedback. Thanks again ! -Jarvis team
- 5 out of 5Keith Schauer2 years ago
Highly recommend Jarvis Exteriors! From start to finish the whole crew was fantastic! Gage was on top of everything including offering some helpful suggestions & opinions that we had been extremely pleased with regarding our roof and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Keith, we appreciate the kind words! We are so happy you had a great experience with us and of course thank you for your business !
- 5 out of 5Nickie Fischer2 years ago
We just had our whole roof(including skylights) replaced. Jarvis Exteriors did a phenomenal job. My husband used to do roofing when he was younger so he knew a lot and even he was WAY IMPRESSED with the quality, workmanship and attention …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jennifer Edgley2 years ago
I cannot say enough about Gage and the team at Jarvis! We had our entire back covered patio collapse under the weight of this year's heavy snowstorm and Gage helped us through all of it. From boarding up the window it came through on the day it went down to 30 below, to the finishing touches, these guys were great. They reconstructed our pergola and we're loving how great and solid it is. With the damage to our siding, they did new siding on our whole house and we just love it. The guys worked so hard and with such attention to detail, cleaning up after themselves each day. They asked a lot of questions to ensure the job was done to our satisfaction and followed up with anything we asked. I highly recommend these guys and would use them again in a heartbeat!
Reply from the business
Hi Jen , thank you for trusting us with your insurance claim. We truly appreciate your Business!
- 5 out of 5A User2 years ago
Jarvis did an excellent job on our fascia, soffit and frieze boards. Everyone was great to work with. Great communication. Great work. Feels like a new home. Thanks!
Reply from the business
Hi Jason , we really appreciate your business and you taking the time to write a review !
- 5 out of 5Glenn Tio2 years ago
Excellent work. Highly recommended! Talk to John C. for estimates.
Reply from the business
Hey Glenn, thank you John Calendo is one of the best, Grateful to have him on our team for all these years! we appreciate your feedback!
What Jarvis Exteriors, Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…We are also fully insured, providing both liability protection…”
Bonded
“…Finally, we are bonded, as a secondary measure of…”
Warranty offered
“…Bureau Certifications Job Process Warranty Insurance Claims Contact Us…”
Free estimates
“…Gutters Hail/Storm Damage Blog Get a Free Quote Call Today For A Free Estimate! Call…”
Mentions the BBB
“…Us Our Staff Licensing and Education Better Business Bureau Certifications Job Process Warranty…”
Their site also states: states a founding year.
Other roofers in Crystal Lake
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Peerless Roofing Inc.gutter replacement, siding, skylight replacement5.0248 ratings0.8% one and two star(815) 657-9540 | 5.0 | 248 | 0.8%2 of 248 | (815) 657-9540 |
| DGB Roofing Construction Inc.efficient work, gutter replacement, efficient crew4.8190 ratings3.7% one and two star(815) 444-8336 | 4.8 | 190 | 3.7%7 of 190 | (815) 444-8336 |
| Benjamin Brothers Roofing & Exteriorsgutters, professional work, insurance claim assistance4.9159 ratings3.1% one and two star(847) 533-5505 | 4.9 | 159 | 3.1%5 of 159 | (847) 533-5505 |
| Jackson Exteriors Co.gutters, professional staff, insulation installation5.086 ratings0% one and two star(815) 459-7444 | 5.0 | 86 | 0%0 of 86 | (815) 459-7444 |
| Time New Roofing | Crystal Lake, ILresult, project, job5.085 ratings0% one and two star(815) 893-3409 | 5.0 | 85 | 0%0 of 85 | (815) 893-3409 |
| Level Up Restoration LLCnew roof, roof replacement, insurance claim assistance5.063 ratings0% one and two star(815) 216-4550 | 5.0 | 63 | 0%0 of 63 | (815) 216-4550 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 44 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 44, of which 38 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.