Roofing contractor
DGB Roofing Construction Inc.
257 King St, Crystal Lake, IL 60014
- Google average
- 4.8
- Ratings counted
- 190
- One and two star
- 7 of 190(3.7%)
- Illinois median
- 1.7%
The first three are Google’s own figures for DGB Roofing Construction Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 181 | 95% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 7 | 4% |
About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for DGB Roofing Construction Inc., most recent first.
- 1 out of 5Tim Dodaro4 months ago
I reached out to this company to schedule a roof inspection. We agreed on a specific day, and I made time in my schedule to be available. They never showed up — no call, no text, no email, nothing. I had to follow up to even find out what happened. If a company can't keep a simple inspection appointment or bother to pick up the phone to reschedule, I have zero confidence they'd handle an actual roofing job any better. Basic communication is the bare minimum. Would not recommend.
Reply from the business
Hi Tim, We’re genuinely surprised to see this review, as it doesn’t reflect our … More
- 1 out of 5hani zumot4 months ago
The worst I have ever seen. Never keep an appointment subcontracting low grad workers almost every thing needed to be done at least twice not recommended
- 1 out of 5l roy3 years ago
Individuals driving recklessly
Reply from the business
We are sorry you saw something like this as it is very very unheard of at our company. We do not tolerate unsafe driving procedures and will look into it.
- 1 out of 5Susan Swanson4 years ago
i called a week ago and scheduled an appt with a young lady over the phone and confirmed it. That day comes and I wait and wait over 45mins no show and I call and she seems completely incompetent and says can you give me more info to find …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Dear Susan, we apologize for the inconvenience this has caused you! We take very seriously all of our customers feedback. I will go back and check why this happened, and correct our procedures to avoid this situation in the near future.
- 1 out of 5mary schultz7 years ago
Don't bother with this company. They are not interested in providing full service. We have a unique home and want a company that has experience and could provide us guidance and solution whether redesign/reconstruction of existing or …
Google cut this review short. The full text is on their Google profile.
Reply from the business
I'm sorry to hear about your bad experience. We’re normally known for our exceptional customer service, and we regret that we missed the mark. We always ask a lot of questions to evaluate the situation or issues with the roof so we can send the right person(s) to check. If you like to discuss the issue any further you can contact me, my name is Nabil Merza I’m the Vi-president of the company and I can be reached at 815-444-4636. Again, I apologize for the inconvenience.
- 1 out of 5Kash garcia11 years ago
They Never changed the plywood underneath and still have mold. Be careful!!! They are unskilled and very poor service
Reply from the business
Hello Kash, we always take pictures of the bad plywood and it's up to the customer to decide if they want to pay to replace it or not! I'd like to see where in our contract states that we were going to change the plywood. If that is the case and we didn't replace it, we will gladly go back and do it for you. If you could please contact us at 815-444-8336 to solve this issue, we'd appreciate it. 99% of our customers are very happy with our work. I look forward to your call.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- efficient work18
- gutter replacement9
- efficient crew9
- polite crew7
- thorough cleanup4
- flat roof repair3
- debris cleanup3
- downspout replacement2
- plywood replacement2
- shingle replacement2
- house roof2
- flexible timing2
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5John Briertona week ago
Everyone on the DGB crew were very professional and the workmanship was excellent. These guys are in Business they are not sub-contractors. Great people to do business with.
Reply from the business
Thank you so much, John! We truly appreciate you taking the time to share your experience. Our entire team takes great pride in providing professional workmanship and keeping our projects in-house without subcontracting our roofing work. … More
- 5 out of 5Cailey Marcksa week ago
They were very nice and super helpful, from the scheduling office to the worker who fixed my roof. They were here right on time, explained everything very thoroughly, and even helped me with filling up a carpenter bee hole he saw while he was on the roof! Also some of the best rates for very quick and efficient work that looks like brand new. I highly recommend their service.
Reply from the business
Thanks for the review, Cailey! Happy we could help. -DGB Team
- 5 out of 5John Blank2 weeks ago
DGB replaced the roof on my shop after wind storm damage. They came out right away to give me an estimate. They handled everything, and completed the work in a professional and timely manner. I highly recommend DGB Roofing, and will use them again.
Reply from the business
Thanks for the review, John! We appreciate your kind words. -DGB Team
- 5 out of 5Laura D3 weeks ago
We could not recommend DGB more. Dave was great to work with from start to finish. The quotes were honest. The crew was great, quick and did a beautiful job. Hopefully we do not need a new roof anytime soon but would definitely call them again if so.
Reply from the business
Thanks for your kind words, Laura! You were a pleasure to work with. -DGB Team
- 5 out of 5Casey Herculaa month ago
I haven’t personally had my roof done by this company, but I know the men behind it and can speak to their character. They are hardworking, honest, and trustworthy people who genuinely care about doing a good job. While I can’t review their …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for your kind words, Casey! It means a lot. -DGB Team
- 5 out of 5Sandra Bennetta month ago
I recently called DGB to inspect my roof after a recent hail storm. There were many roofing companies coming around the neighborhood saying that people had extensive damage. However, I called DGB based on their reviews, a personal recommendation, and because it was a local company. I’m so thankful that I did! Nabil and Dave came out and did a thorough inspection and let me know that my roof was just fine. I had a small leak in my garage, which they found right away. They were able to repair the flashing and even found an incidental gap under a window and repaired that too! This was all on the spot and for an extremely small charge. It is so rare these days to find an honest company, but this one is the real deal! I’ll be calling them again in the future for any repairs or when the time comes for a new roof. Thank you DGB!
Reply from the business
Thanks for the great review, Sandra! We pride ourselves in our honesty and transperency. I'll make sure to pass your kind words along to Dave and Nabil. -DGB Team
- 5 out of 5Celeste Reyesa month ago
I am writing this review on behalf of my sister, who recently had her roof replaced by DGB Roofing. She had a great experience from start to finish. The team was professional, responsive, and took the time to explain the entire process. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your thoughtful review and recommendation! It was a pleasure working with Veronica, and we're so grateful she trusted us with her roof replacement. We'll be sure to share your kind words with Dave and our crew, and we hope to be here for both of you whenever you need us in the future! -DGB Team
- 5 out of 5Amanda Cuevas2 months ago
We were worried about storm damage and our roof is about 15 years old. I fully expected any company to tell us we needed to replace it. I found DBG from grest google reviews. Dave and Nabil came out and were extremely honest. They didn't find any storm damage thankfully but did find some other issues from prior plumbing and bathroom venting work we had done that they fixed. They also replaced loose shingles and safely removed an old dish for us. They will be the first ones we call in a few years when our roof is finally ready to be replaced. They showed us pictures before and after too which is helpful when you can't climb up there.
Reply from the business
Thank you, Amanda, for taking the time to leave such a thoughtful review! We pride ourselves on being honest and transparent, so we're glad Dave and Nabil were able to give you peace of mind and address the issues they found. We truly … More
- 5 out of 5Sean Lappin2 months ago
Excellent work competed quickly and at a fair price.
Reply from the business
Thanks for the review, Sean! We hope your family is enjoying the new roof. -DGB Team
- 5 out of 5Benjamin Volling2 months ago
Highly Recommend. I worked with Dave at DGB Roofing. He was knowledgeable, thorough and didn't rush me to make a decision. I love the fact that they are the ones who work on the roof and do not subcontract their work. All employees were very respectful and professional. I will continue to use DGB Roofing moving forward.
Reply from the business
Thank you, Ben, for the great review and for trusting DGB Roofing with your project. We're glad Dave was able to provide the information you needed without any pressure, and we appreciate your recognition of our in-house roofing crews and … More
- 5 out of 5María Zierke2 months ago
I am very happy with your results. They were so professional. That respect the timeline. They show off on time Happy to recommend this business.
Reply from the business
Thank you for your kind review, María! We appreciate you taking the time to share your experience. Providing professional service, clear communication, and completing projects on schedule are all very important to our team. Thank you for … More
- 5 out of 5Scott Johnson2 months ago
Had a tree fall on our home puncturing 4 holes in the roof and needed a patch repair. After the first quote received by another unnamed company (quoting us for a ridiculous amount of money) we called DGB to assess the situation. Very nice and professional company! Came out the day after the call, quote in hand the following day and had a signed contract together by the 3rd day with the job done in a weeks time! They came out and temporarily sealed the holes in the roof for us so we were protected during the meantime. Total cost was a fraction than what those other guys quoted us! Avoided the insurance claim thanks to DGB and we now have new roofers for the future!!
Reply from the business
Scott, thank you for taking the time to share your experience! We're sorry you had to deal with a tree damaging your roof, but we're glad we could step in quickly to help protect your home and get the repairs completed promptly. Our goal is … More
- 5 out of 5Abigail Richard2 months ago
Dave and the whole crew were incredible from start to finish. They respected a tight timeline and got things done promptly, took great care in cleaning up, kept my plants safe, and were all together a pleasure to work with for our roofing projects. The new roofs on the barn and house look great and we have full confidence they will last for many years to come. Could not have been any better!
Reply from the business
Abigail, thank you for the wonderful review! We're so glad you were happy with the entire process, from meeting your timeline to protecting your landscaping and ensuring a thorough cleanup. It was a pleasure working on both your home and … More
- 5 out of 5Gary Hall2 months ago
For the second time in several years Nabil and his team saved the day again . We have a bad water problem . So the guys installed over sized gutters / downspouts and leaf guards in record time . Now our sump pump is not running three days after a rain . The water is getting away from the house . Oh and our roof several years old is still in great shape ! We saved $5,000 between our roof and gutters with DGB ! Get people that care and do it right the first time and save you money .
Reply from the business
Gary, thank you for your continued trust in DGB Roofing! We're thrilled to hear the oversized gutters, downspouts, and leaf guards are making such a difference and helping keep that water away from your home. We truly appreciate your … More
The latest post from this business
Posted by DGB Roofing Construction Inc. to their own Google profile 2 months ago. Their words, not ours.
DGB Roofing Construction, Inc. – Serving Algonquin, Huntley, Lake in the Hills & Surrounding McHenry County Communities DGB Roofing Construction, Inc. is a locally based roofing contractor in Crystal Lake, Illinois, proudly serving homeowners throughout Algonquin, Huntley, Lake in the Hills, Crystal Lake, McHenry, Cary, and surrounding areas in McHenry County and the greater Chicagoland region. If your neighborhood was recently affected by hail or severe weather, our team offers free, no-obligation roof inspections to help homeowners identify potential storm damage early. We specialize in residential roof inspections, roof repairs, and full roof replacements using high-quality roofing systems designed for Illinois weather conditions. As a GAF Certified™ roofing contractor, we install trusted systems including GAF Timberline HDZ shingles, WeatherWatch® leak barrier, and FeltBuster® synthetic underlayment to ensure long-term protection and durability. Unlike out-of-state storm chasers, DGB Roofing Construction, Inc. is a local, established company with deep roots in the community and over 200 combined Google and Better Business Bureau reviews from satisfied homeowners across McHenry County. If storm damage is discovered, we also have a licensed public adjuster available to assist homeowners through the insurance claims process from start to finish. 📞 Call for a free inspectionJun 25, 2026Call now
What DGB Roofing Construction Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Local, Licensed, and Bonded Affordable and…”
Warranty offered
“…never use subcontractors ), and will warranty our work to your satisfaction. That…”
States a founding year
“…104.016996 Lic 105.007108 815-444-8336 Established 2013 - Crystal Lake, IL Home About Us…”
Their site also states: bonded.
Other roofers in Crystal Lake
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Peerless Roofing Inc.gutter replacement, siding, skylight replacement5.0248 ratings0.8% one and two star(815) 657-9540 | 5.0 | 248 | 0.8%2 of 248 | (815) 657-9540 |
| Benjamin Brothers Roofing & Exteriorsgutters, professional work, insurance claim assistance4.9159 ratings3.1% one and two star(847) 533-5505 | 4.9 | 159 | 3.1%5 of 159 | (847) 533-5505 |
| Jackson Exteriors Co.gutters, professional staff, insulation installation5.086 ratings0% one and two star(815) 459-7444 | 5.0 | 86 | 0%0 of 86 | (815) 459-7444 |
| Time New Roofing | Crystal Lake, ILresult, project, job5.085 ratings0% one and two star(815) 893-3409 | 5.0 | 85 | 0%0 of 85 | (815) 893-3409 |
| Level Up Restoration LLCnew roof, roof replacement, insurance claim assistance5.063 ratings0% one and two star(815) 216-4550 | 5.0 | 63 | 0%0 of 63 | (815) 216-4550 |
| Elevation Restoration, Inc.siding, gutters, roof replacement5.056 ratings0% one and two star(847) 989-3239 | 5.0 | 56 | 0%0 of 56 | (847) 989-3239 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 190 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 30, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.