J3 Systems a Tecta America Company

8 of the 11 one and two-star reviews we hold, most recent first.

• 2 out of 5Dan G3 months ago

  Your drivers enjoy doing 85+ mph, swerving in and out of lanes with a trailer. Almost caused multiple accidents then flip you off for honking at them. As soon as someone is recording they decide to drive normally.

• 1 out of 5Katy LeeEdited 2 years ago

  Terrible, terrible, terrible. Customer service was atrocious with little understanding or respect from J3 employees. After they replaced a tar and gravel roof, our ceiling is left full of drill holes and screws. Multiple lights were broken, …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Misty Lackey2 years ago

  A piece of debris flew out of a trailer they were pulling and hit my windshield breaking it I called them several times and left messages with no response I have pictures of the license plate and will be filing a claim

• 2 out of 5Angel Lathum3 years ago

  I got j3 service to put pto on my flat porch roof. They were untimely would give a date to do a pre job and never showed up the next day they tell me they are not coming. The day before the job they tell me they are coming to inspect they will be there at 4p.m I waited an hour and a half for them to show with no response to being late. The day of the job they showed up on time his crew did a great job even walked around picking up nails. I pay for everything and I get an invoice of a bill of 376 they are stating its taxes they never put that on the contract I signed they left the tax part blank on the contract that I signed before the job very unprofessional when it came to that. They did make it right in the end. But with their lack of communication and the fact they tried billing me for something after they said there are no add on I will not be going back.

• 1 out of 5M M4 years ago

  Stolen vehicle1– J3 systems was working on a roof in our unit for a few weeks now. They could watch our home all day everyday for weeks. The day that they finished the job our vehicle was stolen. I have lived in my home for 4 years and nothing and all of a sudden they come, watch my home and vehicles for weeks and it gets stolen.

• 1 out of 5David Wallach4 years ago

  I don't know whether this company is incompetent, shady, or both. After being in the queue for 3 months waiting to get my roof done, I was told, with less than a week to go before the work was to begin, that because I didn't have enough …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Camolanche Postlethwait5 years ago

  So slled them to do a roof inspection. The estimator said he would stop by. Never did. Then called the company to ask when he would be here she was so rude! Not recommend to ant one

• 1 out of 5Marion Puerzer7 years ago

  Please take my advice and STAY FAR AWAY from this outfit! I became involved because they were local and I wanted to support the local economy. From the beginning the office staff and even the managers were arrogant and unhelpful but I …

  Google cut this review short. The full text is on their Google profile.

• estimator15
• professional crew14
• flat roof replacement8
• pvc7
• insulation6
• membrane roofing5
• work quality5
• leak repair3
• superb roof2
• no hidden fees2
• punctual crew2
• job completion2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Terry Sandersa year ago

  These guys came over to our house. Assessed the problem, fixed it. Very professional. Would hire J3 roofing company again.

• 4 out of 5David PerkowskiEdited a year ago

  We had J3 come and put on a new TPO roof in 2023. It had two leaks soon after its installation that did cause damage inside our house, but J3 resolved the leaks quickly, and the roof itself is in great shape now. After a long delay, J3 sent a subcontractor to resolve some of the damage that resulted to our house from these leaks, but they ended up disappearing after doing some initial work. It was at this point that we struggled to get J3 back in the loop. After some more prompting, and close to a year after the roof was installed, they arranged for a second subcontractor to come and resolve the drywall damage caused by the leaks. That process is complete, and we are satisfied with the results. All told, J3 did stand behind their work, and has been helpful, but it's been a long process.

• 5 out of 5Federico Palmer2 years ago

  J3 fixed some issues on a PTO roof after a different contractor did a poor job. J3 corrected everything and even gave options to improve the scope of the original contractors work. I wish I would have used J3 from the very beginning of the project. Their work is now a year old and I haven't had a single issue. Good work, great to work with, fair pricing. I've recommended them already several times.

• 5 out of 5Dvina Gurule3 years ago

  Great experience friendly front desk and help

• 5 out of 5Dale Lasswell3 years ago

  These folks here are wonderful, very patient and understanding.. What a great group..

• 5 out of 5tagger93 years ago

  J3 did an excellent job installing a new roof on our house, and we are very pleased. They had to remove a lot of old gear that was on the original tar and gravel roof, including duct work for a solar air heater and a swamp cooler, a pretty …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Grayson Kilmer3 years ago

  Installed a great quality roof on my home!

• 5 out of 5Jacob3 years ago

  J3 installed a TPO roof on my home. Quality roof with good communication. Very happy with work done!

• 5 out of 5Erin Taur3 years ago

  Great customer service. They finished our roof in two days. Excellent work!

• 5 out of 5Cullen Arlington Curtiss3 years ago

  Of course there are so many important functional pieces of one's home, but the roof is up there on the list. :) We've been working with J3 Systems for years and they are always professional and responsive. We feel confident we have a good roof over our heads because of J3 Systems.

• 5 out of 5Alan Weitzel3 years ago

  J3 has always been unusually professional and the technicians have been very meticulous in their work.

• 5 out of 5Roberto Archuleta4 years ago

  Best roofing company around.

• 1 out of 5Michael Ramirez8 years ago

  3 years after the warranty expired and Lone Mountain admitted the roll(s) used were defective but they were not required to replace my roof, only repair it so my roof has 8-12 large patches of TPO and still leaked... Now that I am getting a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Tim Spears8 years ago

  Great company and extremely professional. I had a complicated install including coordination with a solar company. J3 was very accommodating about fitting in with the schedule of the solar install. The team were friendly and hard-working. The price was very competitive as well. We did have some coordination issues but they were dealt with swiftly and professionally. I highly recommend J3. Special thanks to Jason and Jose.