Roofing contractor
D & D Roofing & Gutters LLC
409 W Broadway, Farmington, NM 87401
- Google average
- 4.8
- Ratings counted
- 83
- One and two star
- 5 of 83(6.0%)
- New Mexico median
- 3.6%
The first three are Google’s own figures for D & D Roofing & Gutters LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New Mexico roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 77 | 93% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 4 | 5% |
About typical — the typical roofer in New Mexico sits at 3.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for D & D Roofing & Gutters LLC, most recent first.
- 1 out of 5Steve Baylee5 years ago
I spoke with Tim when I had my roof installed 7 months ago. I am also using my real name so don’t believe his lies about not knowing me. He assured me these 1 star comments where fake and I didn’t have to worry about the snow on my flat …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Steve Can you please give me a call. We are not able to locate your phone number at this time 505-215-3838 Thank You
- 1 out of 5Samantha LEdited 6 years ago
They ruined my home, and won’t help fix it right. After reading some reviews I should of never used them. Tim also threatened to void my warranty when I told him I was going to have the insurance or another roofer look at my roof. He said he can void it because if it snows or rains and any stay on my roof overnight then my warranty is voided, and he doesn’t have to help me anymore. They are willing to come out and look at the damage, but the roof was put on so wrong that it’s unfixable. They patch leaks they can see but they’re are leaks everywhere. Will not replace any damage to the inside of the house where the roof fell in in two bedrooms. Also yes I am using a different name so Tim doesn’t completely stop patching the never ending leaks, but I still want to warn other people. Response to owners response: Maybe if you don’t want reviews about people getting voided warranty’s then you should stop threatening your customers with it. This review is to warn potential customers so they don’t spend a large amount on a new roof that leaks everywhere.
Reply from the business
Since you are using a fake name, we have no idea who we are addressing. You use the term "ruined" your home. The definition of "ruin" is: to reduce a building to a state of decay, collapse, or disintegration. Causing great and usually irreparable damage or harm. I have been in the roofing business for over 40 years, and like any roofer, have had leaks to repair, but have never seen or had this description of "ruining" which would apply to any roof I have ever worked on, and as far as I know, I have never seen such destruction caused by any other roofer, which would completely "ruin a home". If this were the case, we certainly would not deserve even 2 stars! Your statement about "rain or snow on the roof would void the warranty" is absolutely wrong, or every roof in Farmington would be without a warranty! We have no record of anyone with a situation such as you have described, so we would request that you contact us using your real name so that we can discuss the situation, if it truly exists. This is the second anonymous review that we have received, claiming that we have said "water or snow on the roof would void the warranty" It is interesting how these anonymous reviews keep popping up like magic! Awaiting your call.
- 2 out of 5Sam Khavafipour6 years ago
I can only write about my experience. I'd advise to seriously consider using a different company for your roofing needs. D & D Roofing did the roof on our rental property in Farmington, NM. He came recommended by our property management company and conveniently his bid came in at the lowest by a considerable margin. Still 12K for a new roof on a 2k sq ft home. Unfortunately I was not there while the roof was being installed because current tenant was living there. But I was able to inspect the roof when the property was vacant. They did shoddy work, took the easy route, and set us up for very expensive repairs down the road. For example: 1) there was no drip edge installed on a portion of our roof. Causing the water to run down behind the gutter and rott all the wood. 2) the did not seal the nails allowing them to come loose and be exposed to the conditions and rust. D & D roofing did not complete the job professionally. When I called D&D, they blamed everyone except themselves (the tenant being difficult, weather, etc.) They offered to come back out and take a look and actually told me they were doing me a favor by doing all the work they did at the price they did. This is after I made several home depot trips to buy flashing, drip edge, henry's sealer, etc. to try and do roofing work that I paid for.
- 1 out of 5Kal Cervis6 years ago
We had our roof redone (15k project). We allowed the company to complete their job with minimal supervision or inquiries as to how the project was going. After they were 'done' I reviewed the work and it was very clearly poor craftsmanship. For example, simple things in roofing like you want to make sure to set the customer up in the future to avoid water issues. Pooling, draining, gutters, etc. This company in my particular case and our roof either had no knowledge or didn't care. And this would have set us up to pay for huge repairs due to their incompetence. I'm not the type to say anything. I'll fix what was wrong and move on. Fair warning to everyone else.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- polite crew6
- quick quote4
- inspection report4
- prompt communication3
- quick roof replacement2
- shingle repair2
- beautiful roof2
- standing by their work2
- daily cleanup2
- shingles2
- cost estimation2
Other reviews we hold
14 more of the 77 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Robert Davis14 hours ago
Thank you Ken and Casey, the gutters look great and the color match is spot on. We are very happy with the final result.
Reply from the business
We sincerely appreciate your kind words, Robert! It's wonderful to know you're pleased with the gutters and the color match. We're dedicated to delivering great results and your satisfaction is our greatest reward. Looking forward to serving you in the future!
- 5 out of 5shelly ward3 months ago
We had a great experience with D&D Roofing! From the very 1st call with Casey just talking with her answering questions being very knowledgeable to the crew coming out for a quote which was very reasonable. We also needed some extra work …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Wow, Shelly! Your glowing review truly made our day. We're happy to hear our team, from Casey to our crew, provided an experience that left you satisfied. It's wonderful to know the extra work was to your liking, and we're delighted the roof looks fantastic. Thank you for choosing us and sharing your positive experience!
- 5 out of 5Courtney SmalleyEdited 3 months ago
Wonderful new gutters, and very friendly staff. They were also very communicative through the whole process.Delighted with this company.
- 5 out of 5Becky Van Tol4 months ago
Top notch company! I would highly recommend! Crew professional and polite did not mess around got it done in two days! Their clean up was excellent could not even tell they were here! We had an issue that wasn't planned for but Casey got them right on it! If you do business with them you won't be disappointed!!
Reply from the business
We're overjoyed to read your fantastic review! It's wonderful knowing that our team's dedication and swift action met your expectations. Casey and the crew always strive for excellence, and we're pleased you're happy with the results. Thanks a ton for recommending us so highly!
- 5 out of 5Rogue Warrior4 months ago
I am a repeat customer. D & D replaced the roof on my house 4-5 years ago, and did a great job. So my nephew had his roof replaced by them last year. So, when I found damage to the roof on the other property I own, D & D qas my first choice! They did a great job expediently for a fair price.
Reply from the business
We're so grateful for your continued trust and support! Knowing our work on multiple properties has left you satisfied truly makes our day. It's always a pleasure to serve you quickly and efficiently at a fair price. Thank you for choosing us repeatedly – it means the world to us!
- 5 out of 5Matthew Douglas5 months ago
Great work by D & D Roofing. Had my roof replaced due to its age. Start to finish, I couldn't be more satisfied. I would use this company again. I'll recommend them to all my friends and family. Thank you Casey, Juan, and the entire crew, fabulous job done.
Reply from the business
We're absolutely delighted to know that you're so pleased with your new roof! Thanks for trusting us with such an important project. We wholeheartedly appreciate your recommendation to friends and family. We're always here to help with any future roofing needs!
- 5 out of 5Steven Cdebaca7 months ago
Gutters came out supreme heavy duty plus leaf guards matched our colors owner on site very nice guy plus awesome wife we are very pleased we got what we paid for high quality also we are using this company again soon to repair issues on our shingles I highly recommend this established company to any one who wants it done right
Reply from the business
We're beyond grateful for your kind words and thrilled that our services met your expectations! Your upcoming shingle project sounds exciting, and we look forward to helping you out again. It's wonderful to hear that you appreciated our team's hard work and dedication. Thank you for recommending us so highly!
- 5 out of 5John Grisolano8 months ago
Awesome company to do business with! I changed insurance companies for a lower rate and they sent an inspector out to look at the house. My roof was original from 1993 and wasn’t in horrible shape but needed to be replaced. The insurance …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We really appreciate your fantastic review! 😊 It's heartwarming to know we could assist you so swiftly in such an urgent situation. Our team strives to make every roofing project seamless and stress-free. Thank you for trusting us with your home! …
- 5 out of 5Jennifer Smith8 months ago
Fast friendly and affordable!
Reply from the business
We’re so grateful for your amazing feedback, Jennifer! 😊 Knowing that our services were both quick and budget-friendly for you is what we aim for. We always try to ensure a smooth experience for everyone. Thanks for choosing us for your roofing needs! …
- 5 out of 5Shaylene Lopez11 months ago
This is an amazing company to work with! If I could give them 10 stars I would. Casey is a God send and really helped me out with getting my roof replaced. The crew worked hard and got my roof done in just two full work days. They left my …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Your incredible review truly made our day! 😊 We're so pleased that Casey and the team could assist you so thoroughly, and that your roofing experience was smooth and satisfactory. Knowing that you love your new roof and would recommend us thrills us beyond words. Thank you immensely for sharing your enthusiasm and for choosing us! …
- 5 out of 5Kandy LeMoine11 months ago
D & D Roofing & Gutters is our family's go to company for all our roofing and gutter needs. Ken and Casey are super easy to work with on evaluating repairs, estimating costs and coordinating with Juan and crew to complete the work. Cost for …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Kandy, your glowing review brightened our day! 😊We're so pleased to hear that our team made the process smooth and transparent for your family. It's wonderful to know our work met your expectations and budget. We look forward to continuing to support your roofing and gutter needs! …
- 5 out of 5Warren Brown11 months ago
Listen, I rarely do reviews but in this instance, you need to hear about our experience with D&D Roofing. It is bit of a long review but if you are looking for a roofing company, it is worth your read. We had an insurance claim on our roof so i began calling roofing companies near me for an estimate. I called five different companies and only received one call back to say they weren’t interested. I reached out to D&D, and another company which are located more more than 100 miles away from me. Tim with D&D was prompt in answering the phone the first time and had an estimate in my hand in short order. Tim’s estimate was almost 10k less than the other company’s estimate I received. Additionally, because I was working with an incompetent adjuster, who repeatedly requested adjustments to the quote, I asked Tim for adjustments and he happily made the requested changes. The roofing crew lead by Juan was on time every time and these fellas worked their butts off for two days stopping only for a few minutes and a h day. Each crew member was friendly, respectful and focused on their task at hand. I really can’t say enough about the high level of customer service, fair pricing and professionalism. Thank you Tim, Juan and D&D Roofing!
Reply from the business
Warren, we're genuinely grateful for your kind words and detailed review! It’s fantastic to know Tim and Juan delivered the service you needed and deserved. We're glad everything went smoothly and budget-friendly for you. Thank you for entrusting us with your roofing needs!
- 5 out of 5Troy Bond11 months ago
Just had my roof replaced . D&D is a great company to use . Great communication . Cleaned up very well and the shingles look great . It was no small job but got it done quickly .They are very honest and 100 % would use them again .
Reply from the business
Thank you so much for your amazing feedback! We're delighted that you found our communication clear and our work efficient. Knowing that you're satisfied with the results is incredibly rewarding. We're always here to help with any future roofing needs you may have!
- 5 out of 5Haleah11 months ago
Amazing service! Came out to do a quote within 45 of the call, and started work within a week. Team was fantastic, hard workers, neat and tidy. Casey was in constant communication with me before and during install. Roof looks great!! Highly recommend!
Reply from the business
We truly appreciate your wonderful feedback! It's great to know our fast service and diligent team left a positive impression. Casey and the team aim to ensure a smooth experience and we're so happy you're pleased with your new roof. Don't hesitate to reach out if you need anything in the future!
The latest post from this business
Posted by D & D Roofing & Gutters LLC to their own Google profile 4 months ago. Their words, not ours.
Hello Everyone! Casey and Ken here. These smiling faces are the voices behind the phone of D & D. That's me-Casey 👋 I have heard it a lot that I'm not what anyone expects for a female that owns and operates a construction company. 🤷🏼♀️My name via text messages prompts "Thank You Sir" replies. I am used to it being a female in construction-so no worries! I am a strong willed and dedicated entrepreneur that loves what I do. I have been in the construction industry for over 16 years myself. Yes-I have torn off and installed my fair share of roofs and hung many gutters. 😆 I mainly run the business these days-handle calls, scheduling, estimates etc. On a rare occassion you may catch me out installing gutters. My husband Ken is my right hand man and I couldn't run things as smoothly without him. In addition to Ken, I rely heavily on Juan-our project foreman-you've all met him! He's an amazing asset to our company. I just wanted to send out a HUGE thank you to all of our clients that support our business. Entrusting us with your roofing and gutter needs means so much to our family, business as a whole and our crew and their families. We take great pride in our company and want you all to know that your continued business and support puts food on multiple families tables, supports our kids athletics and allows us to give back to others. We truly appreciate each and every one of you that have supported our business, send referrals our way and trust us with your projects. May 29, 2026
What D & D Roofing & Gutters LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Gutters LLC Quality Roofing Solutions Guaranteed Quality Roofing Solutions Guaranteed…”
Other roofers in Farmington
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| J3 Systems a Tecta America Companyestimator, professional crew, flat roof replacement4.596 ratings11.5% one and two star(505) 869-2629 | 4.5 | 96 | 11.5%11 of 96 | (505) 869-2629 |
| 4 Seasons Roofing LLCtimely completion, metal roof installation, promptness4.851 ratings3.9% one and two star(505) 947-0744 | 4.8 | 51 | 3.9%2 of 51 | (505) 947-0744 |
| Alto Roofingquality work, punctuality4.015 ratings20.0% one and two star(505) 320-0925 | 4.0 | 15 | 20.0%3 of 15 | (505) 320-0925 |
| Durango Roof Doctorsnow removal, job, estimate4.513 ratingstoo few to compare(505) 657-5035 | 4.5 | 13 | —too few | (505) 657-5035 |
| Kihle Roofingsite cleanup, clay, customer satisfaction5.08 ratingstoo few to compare(970) 422-7272 | 5.0 | 8 | —too few | (970) 422-7272 |
| Rhino Roofingthoroughness, insurance, communication4.67 ratingstoo few to compare(505) 543-4990 | 4.6 | 7 | —too few | (505) 543-4990 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 83 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 83, of which 77 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.