Durango Roof Doctor

The only one or two-star review we hold for Durango Roof Doctor.

• 1 out of 5J3 years ago

  Tried several times since early September to get someone to come out for an active roof leak and we were getting lots of rain in SJC. I waited for a reply for a week, no response so I called back to be sure they got my message. Secretary …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello J, Just saw your review and wanted to reach out to you immediately. We are very sorry to hear about your frustrating experience with our company. I will not try to make excuses, as it looks like we did make some mistakes during this time period. This is not how we do business, and we have since corrected the problem and re-staffed. Please accept our sincere apologies, and know that if you have need to reach out to us again, you will receive VERY prompt and courteous service. Thank you for your honest review. -Durango Roof Doctor

• snow removal4
• job3
• estimate2
• quick response2

11 more of the 12 reviews we hold text for, most recent first. We do not hold every review Google has.

• 3 out of 5Kim Za3 years ago

  Over the phone to retrieve an estimate for my roof. They said they will charge $50 to do the quote. I canceled.

• 5 out of 5Betsy Richards3 years ago

  Did the work needed

  Reply from the business

  Hey Betsy, glad to hear our work earned 5 stars! Thanks for taking the time to review the best roof company in Farmington, NM. We appreciate your business and trust, take care! - Durango Roof Doctor

• 5 out of 5leonard montoya3 years ago

  This place is hands down your one stop shop for your roofing and log home needs. They also sell firewood and have there own sawmill for all your rough cut Lumber and building Lumber needs. They also sell great scrap wood for a really low price.

  Reply from the business

  Thank you so much, Leonard, for taking the time to share your positive experience with Durango Roof Doctor! We take pride in being Farmington’s leading roofers as well as professional suppliers of firewood, lumber, and scrap wood. We’re glad that we could all your needs and provide you with an exceptional level of service. Again, thanks for choosing Durango Roof Doctor – we truly appreciate it!

• 5 out of 5John Overguard6 years ago

  Needed my shingle roof replaced with a new metal one and these guys responded quicker than any other roof contractor in town. Ryan called back the same day and gave a quick proposal so I knew what I was in for and put me in the schedule. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you John for allowing the best roofing company in Farmington, NM to help with replacing your metal roof. We are grateful for your amazing review and for your trust. Thank you very much for your business. - Durango Roof Doctor

• 5 out of 5alice sowards6 years ago

  My renter called me just before Thanksgiving to tell me about a leak in the roof. Initially I contacted two companies--one never responded, and the other told me 2 weeks later that their schedule was too full. Durango Roof Doctor also was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Alice for allowing the best roof repair company in Farmington, NM to help with your leak in your roof. We are so happy to have gained your business when other companies failed to respond. Give us a call if you ever need any other help with your roof.

• 5 out of 5ALI CRAIG6 years ago

  I woke up to a leak in my roof in my bedroom. Called roof doctors and they were there within an hour. Cant thank them enough.

  Reply from the business

  Ali, thanks so much for your kind comments. Sorry your having to deal with a leak in your house. Please feel free to call us anytime, we are always here to help anyway we can! Thank you!

• 5 out of 5Melissa Marie6 years ago

  Outstanding performance, professional employees. Beautiful work! I highly recommend them!

  Reply from the business

  Thank you Melissa for allowing the best roof company to help with your roof needs in Farmington, NM. We really appreciate your great review and your business.

• 5 out of 5Eric Newman6 years ago

  Jake and his crew are awesome! You can rely on them to get to your home when you need them and have the snow removed safely and quickly. You can hire the college kid next door and risk roof damage as well as their safety! Or you can pay a bit more to have a professional crew that understands both how to protect themselves and your roof. It's worth the piece of mind.

  Reply from the business

  Thank you Eric for allowing the most trusted roof company in Farmington, NM to help remove snow from your roof. We appreciate your review and your business.

• 5 out of 5Brett Stallings6 years ago

  The DRD crew did a great job fixing a bent pipe on my roof. They came out and provided an estimate, quickly scheduled the repair and even got on the third story to do the fix after a freak spring snow storm. Overall great group of guys I highly recommend them!

  Reply from the business

  Thank you Brett for allowing the most trusted roofing company in Farmington, NM to help with your pipe repair. We are always happy to help with any storm damage. We truly appreciate your great review and your business.

• 5 out of 5Nancy Kimble7 years ago

  This is our second time to utilize the services of Durango Roof Doctor. When we called this company the first time, we were already on the waiting list for another company for 7-10 days from then. However, Durango Roof Doctor was able to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Nancy for your repeat trust with our roofing services in Farmington, NM. We really appreciate your trust in our roofing services. Thank you very much for allowing us to assist you. - Durango Roof Doctor

• 5 out of 5Daniel McGuinness7 years ago

  These guys did snow removal on our house. Was very happy with what they accomplished. Professional, courteous and reasonably priced.

  Reply from the business

  Thank you Daniel for allowing the best roofing company in Farmington to help with your roof's snow removal. We are always here to help with all of your roofing needs. - Durango Roof Doctor