Roofing contractor
Infinity Exteriors
16600 W Cleveland Ave, New Berlin, WI 53151
Listed under Milwaukee, WI
- Google average
- 4.8
- Ratings counted
- 2,479
- One and two star
- 93 of 2,479(3.8%)
- Wisconsin median
- 2.1%
The first three are Google’s own figures for Infinity Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Wisconsin roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 2,283 | 92% | |
|---|---|---|---|
| 4 | 90 | 4% | |
| 3 | 13 | 1% | |
| 2 | 12 | 0% | |
| 1 | 81 | 3% |
About typical — the typical roofer in Wisconsin sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 33 one and two-star reviews we hold, most recent first.
- 1 out of 5Amanda StreeterEdited 2 weeks ago
Update after 1 year: The fascia is drooping down in the front and the back. The siding has bumps all …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time to share your feedback. We take reviews like this very seriously and are actively looking into your concerns right now. Please allow us a little time to thoroughly review the details so we can provide a thoughtful and proper response. We appreciate your patience and the opportunity to address this.
- 1 out of 5Andrew BudziszekEdited 3 weeks ago
Update September 2025: After some issues with communication, and losing electric in key parts of my home for 12 days, we were able to complete my project. Losing electric in key parts …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for bringing these issues to our attention. We completely understand your frustration and the inconvenience this situation has caused. We will be contacting you right away to address and resolve the problems you’ve described, including the electrical concerns, communication issues, and quality of workmanship. Our goal is to ensure that everything is properly corrected and that your home is restored to the standards you expected from the beginning. We truly appreciate your patience and the time you’ve taken to share this feedback.
- 1 out of 5Josh Barrett2 months ago
They will install your windows at a reasonable price, but not stand behind their service. Have windows that leak air, are hard to move, and now had one that after a year of fighting to lock it because of how difficult it is to close, the lock broke and they don't stand behind their work. $27k and no support.
Reply from the business
Thank you for taking the time to share your feedback. We take reviews like this very seriously and are actively looking into your concerns right now. Please allow us a little time to thoroughly review the details so we can provide a thoughtful and proper response. We appreciate your patience and the opportunity to address this.
- 1 out of 5Mayra Rock2 months ago
I requested a quote. Someone came out, spent 5 minutes looking at the windows... seemed rushed, didn't really give me any info or asked me any questions. That was a month ago. Never got the quote. I followed up with the company twice via phone call and still no quote. At this point, the quote is pointless as I've chosen to move forward with another company. Complete waste of my time.
Reply from the business
Thank you for taking the time to share your feedback. We take reviews like this very seriously and are actively looking into your concerns right now. Please allow us a little time to thoroughly review the details so we can provide a thoughtful and proper response. We appreciate your patience and the opportunity to address this.
- 1 out of 5David Tolan3 months ago
Generally an OK job, but the installation left a noticeable gap on the fascia trim where the previous siding came down. The project manager said it was due to the nature of the material, that because the bricks went up above the trim the LP …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time to share your feedback. We take reviews like this very seriously and are actively looking into your concerns right now. Please allow us a little time to thoroughly review the details so we can provide a thoughtful and proper response. We appreciate your patience and the opportunity to address this.
- 1 out of 5Brian3 months ago
They did my windows yesterday but left without showing us how to lock them. They are impossible to lock.... Pretty sure I broke or damaged 3 of the windows …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time to share your feedback. We take reviews like this very seriously and are actively looking into your concerns right now. Please allow us a little time to thoroughly review the details so we can provide a thoughtful and proper response. We appreciate your patience and the opportunity to address this.
- 1 out of 5Brett3 months ago
🚨 AVOID INFINITY EXTERIORS AT ALL COSTS They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out — he papered over some issues, said he would get back to me on others (and didn’t), and told me the area with ripped metal where water was getting in was “fine” (that night, we had even more water coming in). Our package also included a “50 point inspection” afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.
Reply from the business
Thank you for taking the time to share your feedback. We take reviews like this very seriously and we are actively working through your concerns. Our Production Manager is your main point of contact now that we've been on site to find remedies for your home.
- 2 out of 5matt beck4 months ago
Had soffit and face boards redone. They never put a drip edge on my soffit, and it looked like a beaver chewed on the ends and then charged full price. Watch for the 8+ week lead time if they don’t forget about you…. Came highly recommended, and won’t use them again !!!! Hope you speak Spanish the crew didn’t speak English and the lead was not around besides minor check in here and there
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Matt, thank you so much for taking the time to speak with Jim earlier today. We really appreciate the clarification regarding the stainless steel patches installed by the pest control company as a preventive measure. We want your home to look its absolute best, so we are more than happy to come back out and re-wrap those specific areas to ensure a clean and seamless finish for you. Jim will be reviewing your photos and following up with you on Monday to coordinate the next steps and make sure everything is resolved to your satisfaction.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding replacement428
- answering questions390
- roof replacement368
- thorough inspection144
- personable staff143
- thoroughness143
- gutter replacement106
- window replacement70
- window installation68
- no pressure sales42
Other reviews we hold
14 more of the 379 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Mark T3 days ago
We hired Infinity to replace the asphalt roof on our house and garage. They also replaced the EPDM/flat roof on a sun porch attached to the house. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5aaron cruthers4 days ago
Fantastic experience from start to finish! My home had a large and unique project involving a flat roof, siding, and a complete shingle tear-off. Sean, my project manager, and Dan were kind, professional, and incredibly attentive to detail. They took the time to do core samples and thorough due diligence, making sure I had the information needed to make the best decisions for my home. I truly appreciated their communication, professionalism, and commitment to doing the job right. Highly recommend!
Reply from the business
Thank you, Aaron, for the fantastic review! We are thrilled to hear that Sean and Dan provided such a professional and attentive experience throughout your unique roofing and siding project. We take pride in doing the necessary due … More
- 5 out of 5Kathy WagnerEdited 5 days ago
Thanks Infinity Exteriors! Our home is beautiful! Your amazing project manager and crew were punctual, hard working, and went above and beyond to make sure our needs were met. We wholeheartedly recommend Infinity Exteriors for all your siding needs!
Reply from the business
Thank you so much for the kind words Kathy as we are just as excited as you are to begin the siding transformation on your Waukesha home. We are thrilled to hear that Tom G. took the time to listen to your concerns and thoroughly explain … More
- 5 out of 5Connie Farrow5 days ago
We hired Infinity Exteriors to replace all our doors, windows, siding, and gutters. Logan was our first contact in the process, and we found him to be very knowledgeable, professional, and attentive to details. He listened closely to our wants and needs, and made suggestions ensuring we would be happy with the outcomes of the project. Our two project managers, JR (windows) and Mike (siding), were great to work with. They were thorough and responsive to any questions and concerns we had. We couldn't be happier with the result and highly recommend Infinity for any exterior project you may be considering.
Reply from the business
Thank you so much, Connie, for taking the time to share such a thoughtful review. We truly appreciate you trusting Infinity Exteriors with such a large project. It was a pleasure working with you from start to finish, and we’re so glad to … More
- 5 out of 5Nick Rasmussen6 days ago
We had Infinity Exteriors come to look at a leak we have in our livingroom ceiling. Even though the roof was put on by a different company just a year ago, Mike S spent time to go up on the roof and thoroughly check it out to make sure there was no leaking coming through the roof. He also checked out the interior of our living room ceiling to determine what the cause of the leak might be. After determining that it might be a condensation problem, Mike gave me his card and did not charge me. In our experience as homeowners, there are very few companies like Infiniti exteriors who have honesty and integrity, and we highly recommend the!
Reply from the business
Nick, thank you for sharing your experience and for your kind words about Mike and our team! We believe honest communication and thorough roof inspections are essential, especially when the cause of a leak isn’t immediately obvious. We’re … More
- 5 out of 5Tom Vanderbusch6 days ago
Infinity Exteriors did an excellent job on our siding replacement. David (estimator), Jim (project manager), and Ian (installer) were very thorough and helpful in assessing the situation, and responsive to my specific concerns.
Reply from the business
Tom, thank you for the fantastic review! We’re so glad to hear that David, Jim, and Ian were thorough, helpful, and responsive throughout your siding replacement project. We know exterior remodeling is a significant investment, so making … More
- 5 out of 5Christopher Burkea week ago
We had some of our windows replaced by Infinity this year. Brent made the whole process easy from quoting several different options to scheduling the work and through the final walk-through. Pricing was great and their service is excellent. Would recommend to anyone looking for windows or exterior replacements.
Reply from the business
Thank you, Christopher, for the fantastic review! We are glad to hear Brent made the entire process easy, from exploring your options and providing the quote to scheduling and the final walkthrough. We truly appreciate your trust in Infinity Exteriors and your recommendation. Enjoy your new windows!
- 5 out of 5Kenny Newa week ago
Infinity roof did a great job for us. We needed a new roof and we found them to be the most affordable. Their project manager Dan laid out everything in an easy to understand way and their crew was very thorough with the job and clean up!
Reply from the business
Thank you, Kenny! We are glad to hear you had such a positive experience with Infinity Exteriors. It is great to know Dan made the project details easy to understand and that our crew delivered thorough workmanship and cleanup. We appreciate your business and your kind recommendation!
- 5 out of 5Connor Lindquista week ago
Outstanding service! Davis was incredibly helpful and knowledgeable with helping me find the leak in my roof. He went above and beyond. Would definitely recommend!
Reply from the business
Thank you so much for your kind words, Connor! We truly appreciate you taking the time to share your experience. We're glad Davis was able to help identify the leak and provide the knowledgeable service you deserved. We'll be sure to pass … More
- 5 out of 5Ryan Hancocka week ago
Exceptional experience with Infinity Exteriors! They did an incredible job replacing our house and garage roofs, including extensive attic ventilation corrections (installing baffles and clearing soffit vents) and a full cleanup with magnetic nail sweeping. They were professional, followed safety protocols, and we are so pleased with our new roof and gutters. Our Project Advisor, Mike, provided exceptional customer service throughout the process, keeping everything on track and stress-free. If you want high-quality workmanship and elite service, call them!
Reply from the business
Thank you so much, Ryan, for taking the time to share your experience and for trusting Infinity Exteriors with your home. We are thrilled to hear that you are so happy with your new roof and gutters and that our team was able to address the … More
- 5 out of 5Lenora Herreraa week ago
We just had our roof done with Infinity and they did a great job! My mom did her roof with them, so we reached out after seeing their work. Todd was very upfront and communicative during the process and the crew was pleasant and efficient. Overall very happy and will consider again for future jobs.
Reply from the business
Lenora, thank you so much for taking the time to share your experience! We truly appreciate you trusting Infinity after seeing the great work we did for your mom. We’re glad Todd was able to provide clear communication and make the process easy from start to finish. Our team takes pride in delivering quality work while making sure our customers feel informed and taken care of. Thank you again for choosing Infinity, and we look forward to helping you with any future projects!
- 5 out of 5Seth Selkena week ago
I had my roof + gutters, fascia, and soffits replaced by Infinity this past summer, and it was an exceptional experience from front to end. Leading up to this, I had gotten quotes from a few other companies for this work (SemperFi and All Star Roofing); these companies used a number of scare tactics and predatory pricing often 2-3x the price of Inifinity's quotes for the same work and features. Sam Wiroll did an excellent job of meeting me where I was at during the sales and quoting process and was more than happy to answer my questions and meet a few times to go over things in person. Once I decided on Infinity, I started working with Adam Webb as a project manager who kept me informed in a timely manner on delays, how long the project would take, and when folks would be at my home. Adam's skills really shined as he worked seamlessly with other contractors also working on my home and addressed concerns promptly with either explanation or remediation. I would, and do, recommend Infinity to others!
Reply from the business
Thank you, Seth, for taking the time to share such a detailed review! We are thrilled to hear you had an exceptional experience with your roof, gutters, fascia, and soffit replacement. We especially appreciate your kind words about Sam and Adam. Clear communication and a smooth project experience are extremely important to us, so it is great to hear that our team kept you informed and addressed your concerns promptly. Thank you for trusting Infinity Exteriors with your home and for recommending us to others!
- 5 out of 5Frank Brooks2 weeks ago
We are first time home buyers and getting a new roof and siding on our home was a bit daunting when we started the process of finding the right company. Then we found Infinity Exteriors and met with Logan. He was patient and walked us …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Frank, thank you so much for your thoughtful review! Congratulations on your first home—we're honored that you trusted Infinity Exteriors with such an important project. We're thrilled to hear that Logan helped make the process feel less overwhelming by taking the time to walk you through each step and answer your questions. It's also wonderful to know that our installation crews left such a positive impression with their friendliness and efficiency. Your kind words about our team and the experience we were able to provide truly mean a lot to us. Thank you for allowing us to be part of this exciting milestone for your family. We hope you enjoy your beautiful new roof and siding for many years to come!
- 5 out of 5Deb Jones2 weeks ago
Very nice person. Very informative also. Great experience with sales person.
Reply from the business
Hi Deb, thank you so much for taking the time to leave this wonderful review. We are absolutely thrilled to hear that you had such a great experience with our sales team and found them to be both kind and informative. Making sure our customers have all the details they need in a friendly, welcoming manner is exactly what we strive for every single day. We truly appreciate your business and hope we have the opportunity to work with you again in the future.
The latest post from this business
Posted by Infinity Exteriors to their own Google profile 2 days ago. Their words, not ours.
Professional siding, window wraps, and gutter systems are essential components of a well-maintained home exterior. Quality siding provides durable protection from the elements while enhancing your home’s appearance and value. Properly installed window wraps help prevent moisture from entering around windows, and reliable gutters and downspouts direct rainwater away from your foundation to help prevent costly water damage. When these exterior components are installed correctly and maintained properly, they work together to provide lasting protection, improved curb appeal, and peace of mind for homeowners.7 days agoCall now
What Infinity Exteriors says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…+ Reviews Lifetime Workmanship Warranty Licensed Bonded & Insured Serving Wisconsin…”
Insured
“…Workmanship Warranty Licensed Bonded & Insured Serving Wisconsin Since 1997…”
Bonded
“…Lifetime Workmanship Warranty Licensed Bonded & Insured Serving Wisconsin Since…”
Warranty offered
“…About About Our Company Service Areas Warranty Remodeling 101 Giveaways…”
States a founding year
“…customers in the Milwaukee area since 1997 (last updated on 15 August, 2026).…”
Free estimates
“…Careers Reviews Reviews Gallery Gallery FREE Quote FREE Estimate FREE Quote FREE…”
Financing available
“…can take advantage of flexible roof financing options designed to make roof replacement…”
Their site also states: 24/7 emergency call-out.
Other roofers in Milwaukee
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Ridge Top Exteriorssiding replacement, cleanup, answering questions4.81,030 ratings4.0% one and two star(414) 244-9416 | 4.8 | 1,030 | 4.0%41 of 1,030 | (414) 244-9416 |
| WeatherPro Exteriorssiding replacement, kind staff, window installation4.9661 ratings2.1% one and two star(262) 698-3227 | 4.9 | 661 | 2.1%14 of 661 | (262) 698-3227 |
| All Season Roofinggutters, siding, efficient crew4.9401 ratings0.7% one and two star(414) 517-9528 | 4.9 | 401 | 0.7%3 of 401 | (414) 517-9528 |
| Modern Exterior Roofingsiding replacement, large projects, insurance claim assistance4.9350 ratings2.0% one and two star(262) 240-6454 | 4.9 | 350 | 2.0%7 of 350 | (262) 240-6454 |
| Community Roofing & Restorationprofessional crew, siding, gutter replacement4.8321 ratings4.4% one and two star(414) 206-1678 | 4.8 | 321 | 4.4%14 of 321 | (414) 206-1678 |
| Milwaukee Roofinggutters, glass block windows, gutter replacement4.9308 ratings2.6% one and two star(414) 533-7569 | 4.9 | 308 | 2.6%8 of 308 | (414) 533-7569 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 2,479 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 399, of which 379 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.