Ideal Roofing of KY

The only one or two-star review we hold for Ideal Roofing of KY.

• 1 out of 5Stephen Testaa year ago

  Contacted Ideal Roofing for minor roof repair on March 19. James came out to look on the 20th. He said no job is too small. Roofer was supposed to come out on April 1st for a materials list. Never showed. Contacted on April 21 saying that roofer was coming out April 22 or 23rd. Never showed. I contacted James on June 4th saying I cant wait anymore. He apologized and said he could take care of it the following week. Contacted me on June 12th saying roofer will be there on the 13th. Roofer came out on the 13th (at about 6:00pm) and took pictures on the roof. Was contacted on June 16 with suggestions on what need to be fixed. I asked for a price. It is now July 8th and I have yet to her back. I have emails to back up each and every comment that I summarize here. It may well be that this place is the best in the world at replacing and/or repairing roofs - I will never know. I hope your experiences are more in line with all the 5 star reviews.

  Reply from the business

  Evening sir, but this isn’t Idea Roofing of Richmond. You have the wrong one. This is Ideal roofing of Frankfort I would really appreciate it if you could take this review down

• roof replacement27
• clean up25
• courteous staff13
• quick inspection8
• smooth process7
• leak repair6
• prompt crew4
• leaky roof problem2
• small repairs2

14 more of the 135 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Lisha Randolpha week ago

  I was having some issues with my roof they came and looked at it and it was just a few minor things and they fixed them I would highly recommend them for your roofing needs they definitely deserve a five star rating I would give them a higher rating if I could I will definitely be using them again if I ever have any issues you won’t be disappointed if you use them I promise

• 5 out of 5Amy Mocka month ago

  Matt has integrity and I highly recommend! The gave me a new roof on my sun porch.

• 5 out of 5Troy Brighta month ago

  He was very responsive and kept me in the loop regarding weather, etc. He was also very honest and fair.

• 5 out of 5Jackie May2 months ago

  We recently had a roof leak and had no clue of who to contact. We searched the internet and came across Ideal Roofing and thought we can call and get a quote, still very skeptical since we have not had the best experience with contractors …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind words

• 5 out of 5Nathan Goins2 months ago

  Highly recommended! Very professional and effective. They quickly found the problem and fixed it. We’re very happy with them and will keep their number for any future roofing needs.

• 5 out of 5Katrina Songer2 months ago

  Absolutely amazing! Beyond professional and took such great care to fix even the tiniest issue. I would call again immediately if I had any roof problems, but after their fix I fell I’ll be good for years.

• 5 out of 5Gale Forman2 months ago

  Met with Matt today from ideal roofing, was very professional and courteous. Even fixed where he saw the problem on our gas pipes and took care of them free of charge. Will definitely recommend them to anyone in the future!

• 5 out of 5Tammy McCall3 months ago

  Matt came out right away to assess the issues with our chimney flashing. He took care of the problem right away and explained exactly what was going on. Ideal is our first call from now on. Thanks Matt!

• 5 out of 5HICKGAL4 months ago

  They were very easy to work with and explained every step and we're in and out in less than a day for 2 roofs

• 5 out of 5Joseph Guglielmo5 months ago

  Quick snd friendly response. He explained the problem and solution and cleared branches from our roof. I will have them back without hestiation.

• 5 out of 5Tanner Ryles8 months ago

  Matt did a great job! Fast, friendly, and professional work. Thanks!

• 5 out of 5Judy Tingle9 months ago

  I recently needed my roof inspected to make sure there wasn't any damage that I was unable to see from the ground. I contacted Ideal Roofing for a free inspection. Ryan and Matt came out to conduct an inspection. They informed me my roof …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5NC Schoetz9 months ago

  Excellent experience !! James was professional, courteous and reliable. The roof and gutters were done with great care and consideration. Highly recommend using Ideal Roofing !!

• 5 out of 5Rick Snyder9 months ago

  My wife and I moved into our home a few years ago and we were unsure of the condition of our roof. We contacted Ryan at Ideal Roofing for an inspection. He came out to conduct the free inspection and provided an honest assessment of our roof. A pipe boot needed replaced and he came back and got it replaced in a timely manner. No gimmicks, no obligation, honest, free inspection. I will definitely call Ryan and Ideal Roofing for any future roofing needs.

• States years in business

  “…With more than 10 years of roofing experience, you can trust…”

• Free estimates

  “…Schedule Your Free Inspection We’ll Work with Your Insurance…”

• 24/7 emergency call-out

  “…Services: We’re available 24/7 to handle urgent roofing problems…”

Their site also states: warranty offered.