Ichiban Roofing

All 3 of the one and two-star reviews we hold for Ichiban Roofing, most recent first.

• 1 out of 5Latrice Harris7 months ago

  I am extremely disappointed as as a tenant of a property you just completed, my tarpe has been taken twice- which was used for my outside furniture it was taken and the second one purchased was taken again just yesterday, satellite …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We apologize for the issues you've encountered and appreciate your feedback. It’s concerning to hear about the tarps being taken and the damage to your satellite and cameras. We take matters like this seriously and will look into your concerns regarding the out-of-pocket costs for replacements. Your comfort and satisfaction are important to us, and we aim to resolve these issues promptly. Thank you for bringing this to our attention.

• 1 out of 5A.M. CRUSHER9 months ago

  Left materials and equipment in backyard broke security cameras and satellite Dish and denied very unprofessional and a inconvenience SMH🤔 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for the issues you've experienced regarding the equipment left in your backyard and the damage to your security cameras and satellite dish. This is not the level of service we strive to provide, and we take your concerns seriously. Please reach out to our customer service team directly so we can work to resolve this situation for you. Thank you for bringing this to our attention.

• 1 out of 5Ricardo Davila10 months ago

  I was very disappointed with Ichiban Roofing. I reached out to schedule an appointment and never received any follow-up. I tried contacting them again, but still no response. Poor communication and lack of professionalism — I wouldn’t recommend based on my experience.

  Reply from the business

  Hello Ricardo, We looked into this and didn’t find any record of doing work for you. If we had, you would’ve received the same 5-star service our real customers experience. It’s disappointing to see a negative review about an interaction that never happened, but we wish you the best regardless.

• roofing work7
• workmanship6
• reliability6
• paint work4
• cleanup3
• communication3
• friendly workmen2
• timely completion2
• cameras2
• customer satisfaction2

14 more of the 35 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Yolanda Mendeza month ago

  From initial estimate to the completion of the installation of new roof I have only praise for Ron Latham, his Staff, and most importantly his crew of roofers. Ron maintained close supervision of the installation which allowed for an exceptional job to be done. This was my first roof installation and because of Ron and the crew assigned to my job, I learned so much and honestly enjoyed the process. I am an Extremely Happy Client and I Highly recommend Ishi Ban Roofing - they are “The Best!”

  Reply from the business

  Thank you, Yolanda, for the wonderful review and for trusting Ishi Ban Roofing with your first roof installation. We’re delighted Ron, his staff, and the crew made the experience positive and educational and that you’re extremely happy with the result. We truly appreciate your high recommendation and are honored to be called “The Best!” If you need anything in the future, please don’t hesitate to contact us.

• 5 out of 5Leslie Smith4 months ago

  This is the absolute best roofing company. Their customer service, price, and workmanship was exceptional. Their response in answering your questions and keeping their word is superb. I highly recommend this company.

  Reply from the business

  Thank you so much, Leslie, for the glowing review and recommendation. We're thrilled our customer service, pricing, and workmanship met your expectations. It means a lot that you noticed our responsiveness and commitment to keeping our word. Please contact us anytime if we can help with future needs.

• 5 out of 5Em Chandler10 months ago

  Outstanding Service & Quality Work – Highly Recommended! It has been an absolute pleasure working with Mr. Rondie and Ichi Ban Roofing over the years. Their customer service is truly unmatched. Years ago, we had our roof installed by them, and recently needed a patch. Mr. Rondie handled it quickly and professionally, with no hassle at all. What really impressed me was when I mentioned a concern about another unit. He took the time to inspect it and determined it was likely a seal issue, not the roof itself. He went ahead and fixed it—at no charge. That kind of care and integrity is rare. Ichi Ban Roofing not only delivers top-notch roofing quality, but they also genuinely value their customers and relationships. I wholeheartedly recommend them to anyone looking for reliable, honest, and exceptional service.

  Reply from the business

  Thank you for your outstanding review, Em. We are thrilled to hear about your positive experiences with Mr. Rondie and our team at Ichi Ban Roofing. Providing exceptional service and quality work while building strong customer relationships is our top priority. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.

• 5 out of 5Gayle Butler11 months ago

  Their work is superior to all the others. The owner Ron is honest. I only trust Ichiban to work on our roof, no other company.

  Reply from the business

  Thank you for your kind words and for placing your trust in Ichiban. We're thrilled to hear that you found our work superior and appreciate your recognition of Ron's honesty. Your satisfaction means a lot to us, and we look forward to continuing to serve you in the future.

• 5 out of 5Jacky Campbell-Bundy11 months ago

  Awesome work and integrity service, very pleased.

  Reply from the business

  Thank you for your kind words and for recognizing our commitment to quality and integrity. We're thrilled to hear that you were pleased with our services. Your satisfaction is our top priority, and we look forward to serving you again in the future.

• 5 out of 5emanuel bradya year ago

  Ichiban went beyond expectations in terms of quality, workmanship, materials, and customer care. I’ve had many experiences with other contractors over the years. All fall short of the job that Ron and his company delivered. We had both a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Vicki Rhodesa year ago

  I have used Ichiban Roofing on two properties that I had and recommended them to others who have also had a great relationship with them. Ichiban Roofing makes sure that you are satisfied when the job is done and give good support in the ensuing years. I recommend them highly.

  Reply from the business

  Thank you for your wonderful feedback, Vicki! We are thrilled to hear about your positive experiences with Ichiban Roofing and appreciate your recommendations. Our commitment to customer satisfaction and long-term support is what drives us, and it's great to know we met your expectations. We look forward to continuing to serve you and your referrals in the future!

• 5 out of 5mary morigakia year ago

  Efficient and very cooperative. Good prices.

  Reply from the business

  Thank you for your positive feedback! We're glad to hear that you found our service efficient and our prices favorable. Your satisfaction is our priority, and we look forward to serving you again soon.

• 5 out of 5Avery Robinsona year ago

  Very Professional,

  Reply from the business

  Thank you for your positive feedback! We're glad to hear you found our service to be professional. Your satisfaction is our priority, and we look forward to serving you again.

• 5 out of 5skijelli skijellia year ago

  Ichiban roofing company repaired my gutters and they were very personable and friendly I love doing business with them. It was easy to get an appointment and they actually returned and fixed a gutter that they did not even repair for free

  Reply from the business

  Thank you for your positive feedback! We are delighted to hear that you were satisfied with our service and the friendliness of our team. We place great importance on providing our customers with the best possible service and appreciate your recognition. Please do not hesitate to contact us if you have any further questions or concerns.

• 5 out of 5Ketia Lauren Brown Shippa year ago

  Ichiban Roofing in Torrance, CA provided us with high quality workmanship. The job was completely timely and the process was explained every step of the way. I would highly recommend this company to anyone who is looking to get a new roof or a roof repaired.

• 5 out of 5Jane Howard-Martina year ago

  Great communication. Friendly workmen Fair price. Prompt. Efficient. Cleaned up at the end. Everything you could want in a roofer. .

  Reply from the business

  Thank you for your wonderful feedback, Jane! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our priority, and it's great to know that our communication, efficiency, and cleanup efforts met your expectations. We appreciate your trust in us and hope to assist you again in the future.

• 5 out of 5Kendall Walkera year ago

  There are so many excellent things to say about this company!!! I will begin with the World Class Customer Service that they provide before, during and after the job. I’ve had new roof installs and patch jobs on other roofs and I have not had to call them back because they did an excellent job the first time. There was one time that they refused to patch a roof, because it truly needed to be replaced and they worked with me to get it replaced even though finances were tight. Oh and they now paint as well! Thank you for helping me and continuing to assist in the greater Los Angeles region!

  Reply from the business

  Thank you for your outstanding review! We are thrilled to hear that you had a positive experience with our customer service and the work we completed for you. It's our priority to ensure our customers receive the best solutions tailored to their needs. We appreciate your trust in us and are glad to now offer painting services as well. Your support means a lot to us as we continue to serve the greater Los Angeles region!

• 5 out of 5Mr. JFerga year ago

  I've had the pleasure of working with Ichiban Roofing of Torrance for the past 10 years. Very reliable, excellent service. My go-to for roofing needs/work.

  Reply from the business

  Thank you for your fantastic feedback! We're thrilled to hear that you've trusted us with your roofing needs for the past 10 years. Your support and loyalty means a lot to us. We're committed to maintaining the high level of service you expect. Looking forward to serving you for many more years to come!

Experience the peace of mind that comes with a secure, well-maintained home. We specialize in comprehensive roofing contractor services throughout Torrance, providing precise repairs and professional installations. By addressing structural integrity and ensuring your roof and gutters function flawlessly, we help you avoid unnecessary damage. Our local team is dedicated to reliable craftsmanship for every property.1 day agoLearn more