HomePro Roofing

All 2 of the one and two-star reviews we hold for HomePro Roofing, most recent first.

• 1 out of 5Debra Osman2 years ago

  Kayla Angel wouldn’t give me an estimate to turn in with my insurance check. For over a month she said “she’s working on it . It’s complicated.” When I got State Farm estimates I was able to deposit insurance checks into the bank.When she found that out she pulled the people doing the sheet rock, the walked out leaving my house in a mess on a Friday. But thank goodness we were able to get them to come back after the weekend and finish the job. I paid them directly with a cashiers check. We only needed someone to sheet rock ceiling in den and garage from a water leak. And carpet in four rooms that was already bare floors. We never met after many times asking. Twice we had appointments to meet at the carpet store. The first excuse was she had personal issues to deal with and the next time she had to go back to Hot Springs. Every time I talked to her she always had to back to Hot Springs. Come to find out she never ordered the carpet we pick out. The carpet people said she had different carpets for upstairs and downstairs. We were making it easy for her and going with all the same carpet. Saturday morning we went to the carpet store and had everything order within 10 minutes. That was not complicated. This woman is completely in capable of doing this kind of work

• 2 out of 5Kevin Millican3 years ago

  To start, they did replace the shingles on our roof (still never got an exact price after asking several times, other than "what you're getting from your insurance should cover it"). That's all they did after stating they would repair other …

  Google cut this review short. The full text is on their Google profile.

• insurance liaison17
• insurance claims7
• restoration4
• easy process4
• caring staff4
• new roof installation3
• skilled team3
• quick responses2
• reliable company2
• easy to talk to2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Lindaa year ago

  Tim has been great in the whole process. My roof looks great!

• 5 out of 5Billy Sanforda year ago

  Homepro helped me when I thought I might have to buy a roof out from my own pocket. Tim helped get it approved and has been a really great fella to work with. Highly recommend them, especially Tim.

• 5 out of 5JustAGirla year ago

  10/10 will recommend. Have recommended to anyone who owns a home. Tim is great! He and him team kept me updated with photos and progress reports throughout the whole project. Roof looked great and the house feels SSSSOOOO much cooler despite it being hotter outside

• 5 out of 5Bart BushEdited a year ago

  From start to finish, my experience with Homepro Roofing Restoration was nothing short of exceptional. The craftsmanship on the roof replacement was top-tier, but what truly sets this company apart is the incredible dedication of their team—especially Krystalla. Navigating an insurance claim can feel like you're speaking a foreign language with no translator. Krystalla took that stress off my shoulders and became a tenacious advocate on my behalf. She tackled every obstacle with persistence and precision, making sure the insurance company honored the full scope of the damage. It felt like she cared about my home as much as I did. Her knowledge of the process and attention to detail ensured that nothing slipped through the cracks. Thanks to her efforts, the claim was fully approved, and my new roof looks phenomenal. Homepro isn’t just a contractor—they’re your ally in the storm. If you're facing the uphill battle of roof restoration and insurance hurdles, do yourself a favor and call Homepro. And if you’re lucky enough to work with Krystalla, know you’ve got a true champion in your corner.

  Reply from the business

  Thank you for the kind words, Bart! It’s wonderful to know that Krystalla's expertise and support made a difference in your roof inspection process. Your trust and recommendation mean a lot to us. If you need any further assistance, please don’t hesitate to reach out.

• 5 out of 5Phyllis Swaima year ago

  Krystalla Martin and her crew did a great job. Very professional and will recommend to others. Brenda Stayton from Greenwood, AR.

  Reply from the business

  Thank you for the wonderful review! We're thrilled to hear that Krystalla Martin and her team provided you with great service. We appreciate your recommendation and look forward to serving you again soon!

• 5 out of 5Jonathan Naquina year ago

  Krystalla Martin did an excellent job and helped thru the entire process of replacing my roof, I would definitely recommend them

  Reply from the business

  Thank you so much for your kind words Jonathan! We are thrilled to hear that Krystalla did an excellent job assisting you with your roof replacement. We strive to provide a seamless and positive experience for all our customers. We appreciate your business and hope you have a great day

• 5 out of 5Stephenie Grahama year ago

  I would definitely recommend Homepro; they did a great job on my roof. Everyone was super nice and considerate, and they get the job done quickly and professionally. Tim and Krystalla are great to work with; they are both very considerate and helpful.

  Reply from the business

  Thank you so much for your kind words Stephenie! We are thrilled to hear that you were happy with our work on your roof. We strive to provide excellent service and a positive experience for all our customers. We are glad you found Tim and … More

• 5 out of 5Natasha Duprea year ago

  Krystalla Martin was so fast in helping get our roof replaced after we discovered hail damage during an appraisal. Highly recommend!

  Reply from the business

  Thank you for your kind words Natasha! We are thrilled to hear that Krystalla was able to assist you so quickly in getting your roof replaced after the hail damage. We strive to provide efficient and effective service to all our customers. We appreciate your business and hope you have a great day!

• 5 out of 5Sheila Mariea year ago

  My name is Joyce Choate. I am so very glad Miss Krystalla came and took care of my house. we are on a fixed invome and she had the insurance company to pay for the roof for us. thqnk you to her.

  Reply from the business

  Thank you so much for your kind words Joyce! We are incredibly grateful that you took the time to share your positive experience with us. We are thrilled to hear that Miss Krystalla was able to assist you with your roofing needs. We understand how important it is for our customers to feel supported, and we strive to provide exceptional service to every homeowner. Thank you again for your kind words and for choosing us.

• 5 out of 5tarry marlara year ago

  I'm not one to leave reviews. However, after actually looking at the roof and gutter work, I must say it's he best work I've ever seen. And that's from years experience in construction management. From the start when Terry explained the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words Tarry! We're thrilled to hear that you were impressed with the work and the entire process. It's great to know that Terry and Kayla took great care of everything for you! Thanks again for choosing us!

• 5 out of 5Denise Shawa year ago

  Krystalla Martin with Homepro Restoration is excellent. Not only due they do 1 st class work but they get insurance approval and they were able to get coverage other roofing companies could not. They were professional and efficient. The were top notch from start to finish

  Reply from the business

  Thank you Denise! We're so glad to hear about your positive experience with Krystalla and the Homepro Roofing and Restoration team. It's great to know that we could assist you with insurance approval and provide top-notch service from start to finish. Your kind words motivate us to keep delivering excellent work. If you need anything else, feel free to reach out!

• 5 out of 5Dodd Zillaa year ago

  Terry Tuck and Kayla took awesome care of our roof and other damage that was caused when a tree limb fell on our house. Highly recommend!!

  Reply from the business

  Thank you Dodd! We're thrilled to hear that Terry and Kayla took great care of your roof and addressed the damage from the tree limb. Your recommendation means a lot to us! If you need any further assistance or have more questions in the future, feel free to reach out. We're here to help!

• 5 out of 5Jessica Velaa year ago

  Karmalita and Kayla were both wonderful to work with for our new roof. The whole team was very fast and did a wonderful job and great clean up. Definitely recommend!

  Reply from the business

  Thank you Jessica! We're so glad to hear that Karmalita, Kayla, and the team provided you with a positive experience during your roof installation. We take pride in our work and strive for excellent service and cleanup. Your recommendation … More

• 5 out of 5Kayla Bumpassa year ago

  Home pro is an amazing company. If you are looking to have your roof repaired or redone they are the company to call. Karmalita answered any and all of my questions I had. She walked us through the whole process before we even began. The first time we met her she climbed right on our roof in 100 degree weather and helped us find the damage. She also goes between us and the insurance and is very knowledgeable about that too .... Kayla and her team are amazing also! She walked us through the process of the demo and repairing of the roof. Her team was amazing and they made sure every nail and board was picked up. We had a small issues after our roof was completed and Kayla came out the next day and fixed it!! We will always recommend Home pro!

  Reply from the business

  Thank you so much for your wonderful review, Kayla! We’re thrilled to hear about your positive experience with Karmalita and the entire HomePro team. Our goal is to provide top-notch service and ensure our customers feel supported … More