HomeHero Roofing

All 2 of the one and two-star reviews we hold for HomeHero Roofing, most recent first.

• 1 out of 5David Delgadoa month ago

  They are bad roofers they do not know how to coordinate with people. I do not recommend it for any job or talking to him over the phone. They prefer texting when you’re on vacation so please I warn you do not recommend them for a job.

  Reply from the business

  Hi David, we’re sorry for the frustration around scheduling your initial inspection. We understand how upsetting appointment confusion can be, and we should have communicated more clearly. We regret that this created a disappointing … More

• 1 out of 5Steven R Hofmann4 months ago

  Worst contractor I have ever dealt with either personally or professionally. Inconsistent application of ice and water shield and drip edge between front and rear of house. Didn't install the shingles according to the manufacturers instructions. Cut holes in the house roof for vents which weren't wanted or needed. INSTALLED THE WRONG COLOR SHINGLES on the house. Cut a hole in the detached garage roof for a vent which wasn't part of the contract. Then improperly repaired the garage and then when they repaired the repair used different color shingles. Promised to follow up with something in writing to guarantee the garage repair from their damage and got nothing from them. So now the house and garage have 3 different color shingles. Run away from them.

  Reply from the business

  We take concerns like this seriously, and we do acknowledge there was a color issue on part of this project that we attempted to correct. However, several other statements in this review are misleading or lack important context about the … More

• answering questions30
• personable staff19
• thorough inspection11
• timely repair11
• thorough cleanup10
• estimate process7
• honest assessment7
• punctual crew7
• reliable roofing company4
• emergency tarping2

14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ryan Haskella week ago

  Franco really went above and beyond! After the recent hailstorms, I was anxious that my roof was damaged. I reached out to HomeHero to get an honest inspection from a local company. Franco arrived and gave a thorough inspection both inside …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Ryan, thank you for the fantastic review! After a hailstorm, the last thing a homeowner needs is more uncertainty. We’re glad Franco gave your roof and attic a thorough inspection, answered every question, and gave you honest peace of mind. We’ll be sure to share your kind words with him. Thanks for trusting HomeHero Roofing!

• 5 out of 5David Shutlera week ago

  Matt & the team at Home Hero are awesome. They are honest, don't push you into anything, and are very fair in pricing. Biggest thing is you can just tell they are quality people all around...which makes working with them even better. Def recommend for your roofing needs!

  Reply from the business

  David, thank you so much! Matt and our entire team believe in being honest, fair, and never pressuring homeowners into work they don’t need. We truly appreciate your trust and recommendation!

• 5 out of 5Troy Millera week ago

  Great service. Gave me an honest appraisal of my roof's condition and saved me from spending thousands of dollars.

  Reply from the business

  Thank you, Troy! We believe in giving homeowners honest answers, even when that means they don’t need to spend thousands on a new roof. We appreciate you trusting HomeHero Roofing with your inspection!

• 5 out of 5Jenny Kelecius2 weeks ago

  This company has been awesome to work with! Our roof on our garage was damaged during a storm this summer and I of did what everyone does, googled the “best roofers” in my area. Home Hero had all 5 star reviews and they did not disappoint! They had a busy schedule but made sure to fit me in and then in turn get it completed quickly! Gina has been especially helpful and I’m so happy I chose them as my roof contractor!

  Reply from the business

  Thank you so much, Jenny! We’re glad we could fit your garage roof into our schedule and get the storm damage taken care of quickly. Gina will really appreciate the shoutout! Thank you for trusting HomeHero Roofing. We’re grateful you chose us!

• 5 out of 5Gretta Conrath2 weeks ago

  highly recommend Home Hero! Franco came out to inspect our roof today and was incredibly thorough. He crawled through our very tight attic looking for any signs of leaks and also got up on the roof for a complete inspection. He took the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Gretta, thank you for recognizing Franco’s thoroughness and honesty! A complete inspection should give you clear answers, not pressure you into work you don’t need. We’re glad he could confirm that your roof is in great shape and give you some peace of mind. We’ll be here whenever you need us!

• 5 out of 5Sandra Donovan2 weeks ago

  This roofing company is honest and knowledgeable. I had 3 estimates before deciding on Home Hero and I'm glad I did.

  Reply from the business

  Sandra, thank you for choosing HomeHero after comparing three different estimates. We’re glad our team earned your trust and got your skylight repaired. We truly appreciate the five-star review!

• 5 out of 5cindi swift3 weeks ago

  Professional honest local company. Franco provided great insight. No pressure. Nothing serious after roof inspection and no pressure tactics.

  Reply from the business

  Thank you, Cindi! We’re glad Franco gave you a clear, honest assessment without any pressure. That’s exactly how a roof inspection should feel. We appreciate you trusting HomeHero Roofing!

• 5 out of 5wendy chen3 weeks ago

  We chose Home Hero Roofing to repair a torn shingles after reading through their customer reviews, and we're very glad we did. We are very happy with their service. They were professional, responsive, arrived on time, completed the repair with great workmanship, and cleaned up everything afterward. We would definitely recommend Home Hero Roofing to anyone needing roof repair.

  Reply from the business

  Wendy, we’re thrilled that our reviews gave you the confidence to call us and that our team delivered the same experience! Getting those torn shingles repaired quickly and properly was our pleasure. Thank you for recognizing our responsiveness, workmanship, and cleanup. We truly appreciate the recommendation!

• 5 out of 5Tommy Withers3 weeks ago

  After noticing a sagging area/leak in our roof, we had a few roofers come out to quote both fixing and repair. Matt came out shortly after reaching out and within 2 hours we had a quote. The quote was competitive and combined with their …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Tommy, thank you for sharing such a thoughtful review! When storms were approaching, our first priority was protecting your home from further damage until we could complete the replacement. We’re glad Matt and the team made the entire process quick, clear, and easy, from the initial quote to the one-day installation. We also appreciate your patience with the torn screen and bent plants. Thank you for trusting HomeHero with your new roof and ventilation improvements, and for recommending us to your Downers Grove neighbors!

• 5 out of 5Dawn Regep4 weeks ago

  I can't thank Gina and her team enough. They came out quickly and fixed an issue I have been worrying about (done by a different company)and wasnt sure how to get it fixed. Thank you again!

  Reply from the business

  Dawn, thank you so much for sharing this. We know how stressful it is to have a roofing issue hanging over your head, especially when it was caused by previous work. Gina and the team were happy to get out quickly, figure out the right fix, and give you some peace of mind. We truly appreciate you choosing HomeHero Roofing!

• 5 out of 5Justin Muira month ago

  Everyone at HomeHero roofing was above A+ pre and post sale. I had my roof rebuilt and the experience was smooth. Not only did they inform me every step of the way they were in constant contact to make sure everything was happening on time and correctly. I can't say enough good things about HomeHero. If you are looking for roof services I can assure you will not need to look further.

  Reply from the business

  Justin, thank you for the incredible review. Rebuilding a roof is a major project, so we are glad our team kept everything organized, communicated clearly, and made the entire process feel smooth from start to finish. Your confidence in HomeHero means a lot to us, and we truly appreciate the recommendation!

• 5 out of 5Karen O'Connella month ago

  Just had my roof replaced after the March storms by HomeHero Roofing. From the first phone call to the end of the job, they were great to work with. Christian came to the house and was knowledgeable of the entire roofing process. Would highly recommend HomeHero!!

  Reply from the business

  Karen, thank you for trusting HomeHero Roofing after the March storms. We’re glad Christian made the process easy to understand and that our team delivered a great experience from the first call through the completed roof replacement. We truly appreciate the recommendation and hope you enjoy the peace of mind that comes with your new roof!

• 5 out of 5john mcmahona month ago

  Great roof service !

  Reply from the business

  Hey John, it looks like your review may have posted twice, but we wanted to thank you either way! We’re glad Christian took great care of you and that you had a great experience with HomeHero Roofing here in Downers Grove. We really appreciate the support!

• 5 out of 5Leoa month ago

  Matt’s great. Amazing service overall.

  Reply from the business

  Thanks, Leo! Matt takes a lot of pride in making the roofing process easy and straightforward. We’re glad you had such a great experience with him and the HomeHero team!

This is the team that answers when you call. Yesterday we took a rare afternoon off the roofs, all together. The morning was our company-wide planning meeting, setting up the rest of 2026 and mapping 2027. The afternoon was the Cubs vs Sox game at Wrigley Field, a thank-you to the whole crew from our material partners at Owens Corning and SRS Building Products. We are a local team, founded in 2023, based in Downers Grove with a second office in downtown La Grange. The same people in this photo run your inspection, your estimate, and your install: 5.0 stars from 380+ reviews across 8 platforms, A+ BBB rating with the 2025 Complaint Free Award, Owens Corning Preferred Contractor. Back at it this morning. Roofs do not take days off in storm season, and neither does our response line.4 days ago

• Licensed

  “…SHIP WARRANTY FINANCING AVAILABLE Fully Licensed & Insured 100% Satisfaction…”

• Insured

  “…INANCING AVAILABLE Fully Licensed & Insured 100% Satisfaction Guaranteed At…”

• Bonded

  “…As a licensed, bonded, and insured local roofing company…”

• Warranty offered

  “…My Free Estimate 10-YEAR WORKMANSHIP WARRANTY FINANCING AVAILABLE Fully Licensed…”

• States a founding year

  “…Since 2023 we have completed 390 or more…”

• Free estimates

  “…(630) 827-8732 Get My Free Quote Menu call [#192] Created with Sketch.…”

• Financing available

  “…Estimate 10-YEAR WORKMANSHIP WARRANTY FINANCING AVAILABLE Fully Licensed & Insured 100%…”

• 24/7 emergency call-out

  “…ventilation and moisture management · 24/7 Emergency Support Storm damage?…”

• Mentions the BBB

  “…HomeHero Roofing in Downers Grove is a BBB Accredited Business with an A+ rating . This…”

• Family owned

  “…roofer without losing the local, family-owned service. Accordingly, we’ll always be…”

Their site also states: states years in business.