Roofing contractor
Erie Home Roofing
414 Eisenhower Ln N, Lombard, IL 60148
- Google average
- 4.5
- Ratings counted
- 265
- One and two star
- 28 of 265(10.6%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Erie Home Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 207 | 78% | |
|---|---|---|---|
| 4 | 28 | 11% | |
| 3 | 2 | 1% | |
| 2 | 3 | 1% | |
| 1 | 25 | 9% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 25 one and two-star reviews we hold, most recent first.
- 1 out of 5Ronald Eastoa week ago
A company that won't even look without husband and wife home is something to steering clear of. High pressure tactics to take advantage of seniors. Had an appointment for a roof replacement estimate, agent came and left when he found out only one was home. An estimate should be an estimate no matter how many are home. BEWARE
Reply from the business
Hi, Ronald. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at 1-800-684-4628.
- 1 out of 5T Ka month ago
We had a sign saying please don't knock or ring the bell the baby is sleeping. One of their door to door sales man still knocked and rang the bell.
Reply from the business
We are sorry to hear this happened TK. Please call us at 800-684-4628 so we can address this directly.
- 1 out of 5Jake CushingEdited a month ago
Terrible customer service and sales approach. The guy that called me kept pushing me for more and more info, including all of my wife's information - totally not necessary. I was asking for the free bid, and he told me he wouldn't send anyone out unless I gave him my wife's info, and if I didn't give him the info then they probably aren't the company for me - I agree. Totally inappropriate and just all around weird experience. I get it’s sales but not a good approach.
Reply from the business
Hi Jake, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 800-684-4628, so we can discuss.
- 1 out of 5Alex Duzika month ago
We had some damage to a small section of our roof after a storm, and we called and asked about repair. They sent two guys over to our house, and it wasn’t until they had been here for 20 minutes that they admitted they would not repair our roof, only replace it. We were extremely clear on the phone we only needed a repair to a few shingles that blew off the ridge, and instead they wasted our time trying to sell us a replacement we don’t need. They tried to terrify us with a laundry list of problems that essentially implied our roof could cave in at any moment on a seven year old house. Extremely dishonest.
Reply from the business
Hi, Alex. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.
- 2 out of 5Michael Bombick2 months ago
The roof is great. I take issue with the fact they seem unable or unwilling to find a solar company that they'll refer to keep their warranty intact
Reply from the business
Hi, Michael. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.
- 1 out of 5Michael Wyatt2 months ago
Did not go with Erie for roof replacement as they are very overpriced. Quoted at $55k for a roof that costs $17k to replace. Also they subcontract out their roofers so you don't know what your going to get at a very steep price. Very sad how this company is run.. Do your research and get multiple quotes. Its okay to say no.
Reply from the business
We apologize your experience felt this way. Please call us at 800-684-4628 to discuss your quote concerns directly.
- 1 out of 5Sandra Williams3 months ago
$27,000 for a home of 850 square footage is crazy. Salesman got angry when I told him I will be getting other bids.
Reply from the business
We apologize for any inconvenience. Please contact us at 800-684-4628 to discuss.
- 1 out of 5James Kucer6 months ago
Asked for them to come out for a quote/estimate to see if i wanted to go through them. Thought the rep of the company and I talked quite well, they did their inspection and measurements, we discussed winter discounts. A few days pass by …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We apologize for falling short of your expectations. This miscommunication is unacceptable. Please contact us at (800) 684-4628 to resolve this matter.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- cleanup53
- metal roof installation14
- warranty13
- new roof11
- polite crew7
- quick installation5
- hardworking crew5
- shingle removal3
- crew size3
- fiberglass shingles2
- punctual installers2
Other reviews we hold
14 more of the 219 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Scott Warda week ago
The salesman, install manager and crew were very professional. The install manager and crew were also very courteous and answered any question I had. The roof looks great along with the clean up job they did. Keep up the good work!
Reply from the business
Hi, Scott. We are thrilled to learn that you had a positive experience with us!
- 5 out of 5Andrew M3 weeks ago
I can't recommend this team enough! Showed up on time, got everything done ahead of schedule. NO HIDDEN FEES!!! No games, no up-charges for anything. The roof is guaranteed. Materials guaranteed. Labor guaranteed. You're not going to get this quality anywhere else😃😃😃 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi, Andrew. Thanks for taking the time to share your positive experience. We truly appreciate it!
- 4 out of 5Charles Cranmera month ago
Service and install was. Excellent. A bit pricy is only reason I gave a Four star!
Reply from the business
Thanks, Charles! We're glad the service and install met your expectations.
- 5 out of 5Noah Grogan2 months ago
I recently had Them waterproof my basement and did a fantastic job
Reply from the business
Hi, Noah. We appreciate the kind words and are glad we could provide you with a positive experience!
- 5 out of 5Jimmy K2 months ago
From sales presentation to clean-up after the new roof installation, everything was top notch and professional. Each phase was outstanding! I would not hesitate to recommend Erie Home!
Reply from the business
Hi, Jimmy. These words go a long way, it motivates us to work even harder, thank you for the review!
- 5 out of 5lillian goering2 months ago
The crew was polite and did the job well
Reply from the business
Hi, Lillian. Thank you for taking the time to submit a review, we really appreciate it!
- 4 out of 5Karen Baker2 months ago
Was time for a new roof. Crew worked hard and had my job completed in 1 day and cleaned around the house so we'll you could not tell they had been there.
Reply from the business
We are happy to hear our crew completed your roof in one day and cleaned thoroughly. Thank you for trusting Erie Home!
- 5 out of 5Mike Mendes3 months ago
The crew completed the roof and it looks great. So far all seems good but need to fix one more corner of facia liked asked. Thank you for a fantastic day and a fantastic roof install.
Reply from the business
Hi, Mike. Your feedback is highly appreciated. Thank you for the review!
- 5 out of 5Lilli Holloway3 months ago
Crew is doing a great job. Sebastian and chris has been communicating very good.
Reply from the business
Thank you so much for the kind words. We're glad Sebastian and Chris communicated well and that the crew is doing a great job. Erie Home appreciates your feedback and we're happy to help anytime.
- 5 out of 5Victoria Dresch3 months ago
This company keeps its promises. When Troy came out to our home he did a thorough inspection from our attic. He took pictures and explained what was going on with our roof. He explained what was working well and what was needed to do a good job. After we agreed on a price and time that the work would be done, Erie delivered as promised. When the new rain gutters were installed they made sure they worked like they were supposed to. We are very happy we chose Erie Home roofing and give Troy a 5 star thumbs up.
Reply from the business
Hi, Victoria. Your feedback is highly appreciated. Thank you for the review!
- 5 out of 5nicholas Goodman3 months ago
Highly recommended. Troy was super friendly, very thorough. Project was completed quickly. Would hire again.
Reply from the business
Hi, Nicholas. Thank you so much for leaving us an A+ review!
- 5 out of 5Kim Kase3 months ago
Erie Home installed a metal roof fall of 2025. Troy in sales spent quite a bit of time patiently explaining my options and price points. It’s really a great roof. Neighbors have all commented on it favorably.
Reply from the business
Hi, Kim. We are thrilled to learn that you had a positive experience with us!
- 5 out of 5Donna McKinney3 months ago
Job site supervisor did a great job explaining the whole process. Crew is doing a great job. Chris helped explaining what all was going to happen. Bill from the start was great, Kevin was very nice on the phone and Chris made sure everything was done up to standards.
Reply from the business
Hi, Donna. Thanks for taking the time to share your positive experience. We truly appreciate it!
- 5 out of 5Dawn M Bice3 months ago
These guys have been so professional and efficient and hard working!! They are phenomenal. 10 out of 10 i recommend
Reply from the business
Hi, Dawn. These words go a long way, it motivates us to work even harder, thank you for the review!
What Erie Home Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Specials Design FAQs Financing Reviews Warranty All Locations Roofing Systems Metal…”
States a founding year
“…Nationwide Service You Can Rely On Since 1976, Erie Home has installed premium home…”
Free estimates
“…8-8301 Search for: Search Search Get My Free Estimate Get My Free Estimate Why Erie Home…”
Financing available
“…Convenient Financing Available Investing in your home remodel is…”
Mentions the BBB
“…Basement Waterproofing ★ ★ ★ ★ ★ Better Business Bureau They were considerate of my upstairs…”
Other roofers in Lombard
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Advocate Constructioninsurance claim assistance, gutters, siding replacement4.81,593 ratings4.3% one and two star(630) 398-4600 | 4.8 | 1,593 | 4.3%69 of 1,593 | (630) 398-4600 |
| Proliance General Contractors & Roofingroof replacement, answering questions, insurance claim assistance4.8637 ratings5.0% one and two star(800) 613-4373 | 4.8 | 637 | 5.0%32 of 637 | (800) 613-4373 |
| HomeHero Roofinganswering questions, personable staff, thorough inspection5.0224 ratings0.9% one and two star(630) 827-8732 | 5.0 | 224 | 0.9%2 of 224 | (630) 827-8732 |
| Renovax Siding Roofing Windowswindow replacement, siding replacement, door replacement4.972 ratings1.4% one and two star(708) 612-1111 | 4.9 | 72 | 1.4%1 of 72 | (708) 612-1111 |
| Integrity Pro Roofinginsurance claim assistance, inspection, gutter replacement5.056 ratings0% one and two star(866) 226-6997 | 5.0 | 56 | 0%0 of 56 | (866) 226-6997 |
| Guards Gutter Installation & Repairleaf guard installation, clogged gutters, ladder climbing5.017 ratings0% one and two star(630) 423-3485 | 5.0 | 17 | 0%0 of 17 | (630) 423-3485 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 265 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 264, of which 219 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.