Advocate Construction

8 of the 46 one and two-star reviews we hold, most recent first.

• 1 out of 5George Dimitriou2 days ago

  They left the job unfinished for 5 months I although I notified them of sticking out singles and gutters blocked by the garbage single pieces from the installation. As a result we suffer window damages that refused to fix

  Reply from the business

  Dear George Dimitriou, we’re sorry to hear that you’re disappointed. We value your business and take customer concerns seriously. We were surprised by your review because it does not reflect our understanding of what occurred. When we first met with you in November, we discussed the work that was approved by your insurance, including the gutters and downspouts, which you ultimately declined. We also discussed interior repairs that your insurance approved but that were not part of the work we performed. Your roof was completed in November. We spoke with you several times over the winter regarding your concerns about the shingles and explained that they needed warmer weather to settle properly. Once you contacted us to let us know they still needed attention, we returned and addressed your concerns within two days. In March, we also returned to your home and performed a water test with you present to make sure there was no water intrusion or other issue requiring attention. No water intrusion was found, and you confirmed at that time that you were satisfied with the results. We understand that home repairs can be frustrating, but the statement that we left the job unfinished for five months does not align with our records, our conversations with you, or the follow-up work we completed. We’re sorry that you feel differently about your experience, and we remain happy to speak with you directly to see if there is anything further we can do to address your concerns. — Anna, Customer Relationship Manager

• 1 out of 5Jerry Postmen3 weeks ago

  This was one of the worst experiences I’ve ever been through regarding roofing repairs. DO NOT USE THIS COMPANY. Call John Beal. Affordability is laughable from the other reviews. On an 800 square-foot roof they ended up collecting nearly $12,000 from the insurance and still we paid out-of-pocket over $6000.

• 1 out of 5Mike Burke5 months ago

  1 Star – Terrible Experience – Do NOT Hire This Company I was solicited door-to-door in June 2025 by Advocate Construction for a roof installation at my rental property in Olathe, KS. What was supposed to be a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Mike Burke, Advocate Construction respectfully disagrees with your statements that we have refused to address your concerns or stand behind our work. As a 5-star company, we take all claims seriously and have made consistent, documented efforts to investigate and resolve the issues outlined in your review. You mention “waiting for months and months”; however, after informing us on September 8, 2025, that the work was complete and you had no concerns, you did not notify us again until November 25, 2025. We immediately began scheduling efforts, but progress was delayed by tenant cancellations, rescheduling, and limited availability. We confirmed dates in December, January, and February, adjusting as necessary around the tenant’s schedule. On February 2, the disconnected flue pipe was discovered while our crew was performing the scheduled work. This was unrelated to the original project and appeared to have been in that condition for some time. We offered to hire an HVAC company, and you requested we use your contractor. The system was repaired, and our records show that on February 13, 2026, your HVAC company confirmed the flue pipe was properly connected, inspected, and operating safely. While flue systems are typically handled by licensed HVAC professionals, because we are an excellent company, we coordinated the repair with—and paid for—the HVAC professional you selected. Limited openings were required in certain interior areas for proper evaluation, which you acknowledged you understood. We also acknowledge your concerns about potential carbon monoxide risks. However, you previously confirmed that a carbon monoxide detector was installed and no alerts had been triggered. When our crew arrived on February 13, 2026, to begin the interior work, they encountered threatening and aggressive behavior, creating an unsafe environment that required them to leave the site. To proceed responsibly, we requested a signed waiver outlining the agreed-upon scope of work

• 1 out of 5Thai Xiong5 months ago

  Ihave requested Advocate Construction coming back to do drip edges on the roof, still look bad. I saw them on the roof fixin something but the edges still look bad.Not sure what they did. Too much headache. Dont bother using this company again.

  Reply from the business

  Dear Thai Xiong, We were surprised to see this review, particularly since we responded promptly to your previous review posted to our Milwaukee Google page on February 11 and made attempts to connect with you directly at that time. Our records show that you and Gabriel spoke on January 14, 2026, and that the items discussed during that conversation were completed. Since then, our Customer Success Team has also attempted to reach you and remains ready to assist in resolving any outstanding issues and ensuring everything meets the standard we promised. We respect every customer’s right to share their experience. However, the fastest path to resolution would be a direct conversation. A brief phone call or even a text message would allow us to better understand your concerns and work toward a solution. Because you are a Milwaukee customer, please contact our Milwaukee office at (414) 386-3900 at your earliest convenience. Our line is answered six days a week, and our team is ready to help. We would truly welcome the opportunity to speak with you. For clarity, Advocate Construction has completed more than 30,000 projects. We are proud to have earned thousands of 5-star reviews across platforms such as Google, Facebook, and the BBB, where we maintain an A+ rating. Many customers commend our responsive service. Two of our core values are Individual Responsibility and Quality, and we remain committed to delivering a 5-star experience for every customer. Since you’ve indicated that concerns remain, we sincerely want the opportunity to address them. Best regards, Anna, Customer Relationship Manager

• 1 out of 5Kenny Lam9 months ago

  Keeps ringing our doorbell and harassing

  Reply from the business

  Hi Kenny Lam, We are sorry for any inconvenience. Our team may have stopped by your home for a few different reasons. We work closely with homeowners after storms, and we often share our contact information with surrounding neighbors so they can reach us if they notice anything—such as a construction vehicle parked near their property, a delivery temporarily blocking access, or debris crossing a property line. This helps us respond quickly and provide the best service to the community. I’m not able to confirm the exact reason for the visit without your address so I can look up the notes in our system. If you’d like to be added to our Do Not Disturb list, or if you can share a bit more information, please email info@advocateconstruction.com or call 630-398-4600 and we’ll take care of it right away. Thank you, Anna, Customer Success Team

• 1 out of 5adam smitha year ago

  Advocate Construction approached us and initiated two roof insurance claims in 2020 and 2025, but both were denied. In 2020, there was no follow-up at all after the denial. In 2025, they did request a second inspection, but it was also …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Adam, Thank you for taking the time to share your perspective. Since 2020, we’ve had the privilege of working alongside more than 20,000 homeowners on storm restoration projects, so hearing that you felt unsupported is something we take seriously. I looked through our records for an Adam Smith in the Chicago area with claims in both 2020 and 2025 but wasn’t able to find a match, which makes me concerned we may be missing details needed to fully review your experience. Illinois has seen significant changes in the insurance market over the past few years, with many carriers reducing coverage areas, dropping customers, or leaving the state entirely after repeated severe storms. While we can’t control those carrier decisions, we can—and should—make sure homeowners feel informed about every possible path forward. If that didn’t happen for you, I’m sorry. If this is your situation, I’d like to connect directly to confirm your file and see how we can assist now. Even after a denial, there are often other options to explore, and our team is happy to walk you through them. You can reach me directly at info@advocateconstruction.com or call our Customer Success Team at 913-386-6700. Kurt

• 1 out of 5Alyssa Sa year ago

  Advocate came to our door and noted that we had hail and wind damage to our roof. We went through the entire process, filed a claim with our insurance company and the insurance processor came and inspected our roof. Our insurance company …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Alyssa, We’re truly sorry to hear about your experience and completely understand your frustration. That’s not the level of service we aim to provide, and we sincerely apologize for the lack of follow-up. We’ve searched our system but haven’t been able to locate a customer under the name Alyssa S. We’re eager to connect and make things right—please give us a call or text at 630-398-4600. If there’s ever a problem reaching your sales rep, this number will always get a response. You can also email us at info@advocateconstruction.com. We’d truly appreciate the opportunity to support you. Thank you, Anna, Customer Relationship Manager

• 1 out of 5Matthew Totha year ago

  Job number: 2408-15100 The team at Advocate Construction up and disappeared during my roof repair …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Matthew Toth, Our goal is to be an excellent company. Based on your review, it doesn’t sound like we provided you the service we expect from our team. We let you down, and that’s not good. Because we strive to be an excellent company, we met to understand how this may have happened. Based on what we learned, our vice president of sales called you immediately after the meeting to apologize. Please know that we are genuinely sorry. Unfortunately, we cannot change the past, but we wanted to let you know we heard you and have taken steps to ensure this does not happen again.

• insurance claim assistance318
• gutters167
• siding replacement165
• easy process87
• new roof66
• timeliness64
• gutter replacement56
• smooth process45
• hail damage repair35
• responsive staff31
• scheduling23
• prompt responses20
• efficient crew9

14 more of the 655 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Meaghan Amedee-Jones2 days ago

  I needed a new roof and they did a fabulous job. Special shout out to Jake Sanchez for making this whole process easy. He listened to concerns and changed things accordingly. He responded promptly and made sure everything went well before and after the build. I would highly recommend this company and especially their representative Jake Sanchez to anyone looking for a new roof.

  Reply from the business

  "Meaghan, thank you so much for the glowing review and for trusting us with your home! We know a new roof is a major project, so we pride ourselves on making the process as stress-free as possible. Jake is a fantastic asset to our team, and we're thrilled to hear he listened to your concerns and delivered a seamless experience from start to finish. We’ll be sure to pass your shout-out along to him. Enjoy the beautiful new roof, and please don't hesitate to reach out if you ever need anything else!" - Jeck

• 5 out of 5George McConaghya week ago

  Advocate Construction did a great job for us on a big project - new roofing, siding and gutters. The finished project looks great. Everyone involved from sales, field work and billing was very knowledgeable and responsive.

  Reply from the business

  George, thank you for your thoughtful feedback and kind review; we are thrilled to hear that your big project for new roofing, siding, and gutters looks great, and because at Advocate Construction we always strive to provide a premier experience for our customers, taking pride in ensuring that everyone from sales to field work and billing is highly knowledgeable and responsive, your recommendation is the best compliment we can receive, which we will be sure to share with the entire team, so thank you for choosing us for your home project, and we hope you enjoy the finished results for years to come, please do not hesitate to reach out if you ever need anything in the future. - Rad

• 3 out of 5Matthew Poskonkaa month ago

  The installation of the roof and gutters were fine. Roof was completed on 5/21 and gutters on 6/1/26. Communication with Advocate was below average. After 4 phone calls over the past several weeks they finally sent me my final invoice …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Matthew Poskonka, Thank you for taking the time to share your feedback. We appreciate you choosing Advocate Construction for your roofing and gutter installation, and we’re glad to hear the roof and gutters were completed to your satisfaction. We sincerely apologize for the delays in communication and for the wait for your final invoice and insurance documentation. We understand how important timely paperwork is, especially when it impacts your ability to receive reimbursement from your insurance company. We should have handled this process more efficiently and kept you better informed along the way. Your feedback is valuable, and we are reviewing our internal processes to improve communication and ensure our customers receive more timely updates and support throughout the completion of their projects. Thank you again for your patience and for bringing this to our attention. Anna, Customer Relationship Manager

• 5 out of 5James Maniscalco4 months ago

  Advocate did a great job on the roof also Mary from billing very help full

  Reply from the business

  James, thank you for your five-star review. We are thrilled you are happy with your new roof and that Mary was so helpful. Delivering excellent craftsmanship and seamless customer service is exactly the experience we strive to provide. We will gladly share your kind words with her. We appreciate you choosing Advocate Construction for your project.. - Joana

• 5 out of 5Kathy Musto5 months ago

  This company is very efficient and I needed back up verification on an impact resistant roof install which was provided in a manner of hours not days by Marianne who understood my urgency. Great company to work with.

  Reply from the business

  Kathy, thank you for your kind review and for highlighting our efficiency. Providing prompt and professional support is a top priority for us. We are glad to hear our team members were able to assist you with your impact-resistant roof verification in a matter of hours, as we understand how important timely documentation is for our customers. We appreciate you choosing Advocate Construction and are thrilled that you had such a positive experience with us. - Louie

• 5 out of 5Thomas Vick5 months ago

  Advocate especially Michael Martens was very helpful and worked hard to get us everything we needed.

  Reply from the business

  Thomas, thank you for your thoughtful feedback and kind review. We are thrilled to hear that Michael worked hard to get you everything you needed and that your experience with Advocate Construction was a success. Our team prides itself on working closely with homeowners to ensure they are fully supported throughout their projects. We will surely share your wonderful compliments with Michael and his team. We appreciate you choosing us for your home. - Seth

• 5 out of 5jerry kusiak7 months ago

  The crew was excellent, they worked as a cohesive unit without any delay or concerns, Jake was super excellent with all the details he explained to us and was really really superb on beating up the insurance company to insure that we got everything covered. 5 stars to your company

  Reply from the business

  Jerry, thank you for your positive feedback and recommendation! We're so happy to hear that Jake was able to provide you with a 5-star experience. We'll be sure to share this review with him and his team. - Louie

• 5 out of 5Kalyan Pathak7 months ago

  Akeem R. of Advocate Construction was excellent at every step of the complex roof job, hail storm damage, insurance coverage etc. Always promptly replied on texts and emails. Came over to resolve or explain things many a times. We felt very well taken care off. Advocate has done other jobs for us in the past and we are happy with their materials as well as the crew.

  Reply from the business

  Kalyan, Thanks for the kind review! Glad to hear your experience with Akeem was a success. - Seth

• 4 out of 5Mennas Trovela8 months ago

  We had awesome and happy experience with Advocate. Jake Coffinbargar was our rep and he was the one who negotiated with insurance on our behalf and was able to get money for the repairs.Kudos to him! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mennas, thank you for your positive feedback and recommendation! We're so happy to hear that Jake was able to provide you with a 5-star experience. We'll be sure to share this review with him and his team. - Rad

• 5 out of 5robpol robpol9 months ago

  Outstanding service, fair explanation of process by Advocate rep Colin. Colin make all process simple and his explanation was flawless.

  Reply from the business

  Robpol, Thanks for the kind review! Glad to hear your experience with Colin was a success. - Seth

• 5 out of 5huiling huang9 months ago

  Advocate was really good. Akeem handled everything from the insurance process all the way to collecting the final check and closing everything out. I would recommend them to anyone in the Chicagoland area!

  Reply from the business

  Huiling, thank you for your positive feedback and recommendation! We're so happy to hear that Akeem was able to provide you with a 5-star experience. We'll be sure to share this review with him and his team. - Seth

• 5 out of 5Anne Hansen9 months ago

  Great reliable company!

  Reply from the business

  Thank you for leaving us a five-star review, Anne. We love to hear when our team does such a great job. - Seth

• 5 out of 5Bob Maas10 months ago

  I cannot convey my appreciation enough to Advocate Construction. My former insurance company denied me twice. With times was after several homes in my neighborhood and MY NEIGHBOR got a new roof, due to storm damage. I went back and forth with them for a year and a half. The guys at Advocate got involved, helped me every step of the way. Communicated every detail and how the process works. They truly live up to their name and Advocate for their customers. I even paid out of pocket for extra work I wanted done. They are prompt and schedule the work around you. Again, this is a legit company that will work for you and get you what you deserve. Thank you very much for everything. We love the finished roof, gutters and fascia.

  Reply from the business

  Thank you for leaving us a five-star review, Bob. We love to hear when our team does such a great job. - Ashley

• 5 out of 5Vince Vossel10 months ago

  Jack is great…turnaround, response, quality and price. Great to still see small town feel in a thriving company.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Vince, thank you for your positive feedback and recommendation! We're so happy to hear that Jack was able to provide you with a 5-star experience. We'll be sure to share this review with him and his team. - Ashley

• Warranty offered

  “…provide you with a solid manufacturer warranty for peace of mind. Process is known…”

• States a founding year

  “…Star Rating 30,000+ Successful Projects Since 2012, we've transformed over 30,000 homes…”

• Free estimates

  “…Contractors, Roof Contractors GET A FREE ESTIMATE Homeowners 833-409-7663 Commercial…”

• Financing available

  “…Payment Options Discover the best financing options in the industry! Dave and his team…”

• Mentions the BBB

  “…#21 - Top 100 Roofing Contractors A+ Better Business Bureau Rating 4.8 Average Google Star Rating…”