Roofing contractor
Home Towne Roofing Systems
Listed under Garner, NC
- Google average
- 5.0
- Ratings counted
- 25
- One and two star
- 0 of 25(0%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Home Towne Roofing Systems, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 25 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Home Towne Roofing Systems. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement8
- punctuality6
- work quality4
- insurance claim assistance4
- cleanliness4
- clean up3
- professional team3
- leak2
- easy process2
- work ethic2
- workmanship2
Other reviews we hold
14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jennifer Shapiroa month ago
With recent storms in the area, I had discovered an awful leak coming through my ceiling. Matt and his team were super quick to respond to my concerns, scheduled a date for repairs and actually took care of my roof sooner than expected as we were expecting another bad storm and he was in the area. Professional, reasonable and extremely knowledgeable. I will refer him and his team to anyone. Thanks again!!
Reply from the business
Thank you Jennifer! I am thrilled we were able to do this before the next storm! Thank you for your kind words.
- 5 out of 5james beriau7 months ago
Matt and his team were fantastic. Prompt, efficient, cleaned up beautifully. Highly recommend them. 👍👍 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Jim! It was truly our pleasure. Thank you for the opportunity to serve you and your family. Happy New Year!
- 5 out of 5Donald Dunlapa year ago
Matt was amazing. Came out to my property walked the roof with me showing and explaining the roof system and deficiencies. Matt went back and forth with our insurance company on our behalf for 2 months to help us get the best coverage and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the review! It was truly my pleasure. Your home is beautiful and will serve you well for years to come!
- 5 out of 5Julie Meckstrotha year ago
We just had our roof replaced by Home Towne Roofing Systems. We are more than pleased with the quality of service. Our roof looks great! The customer service is excellent. They even helped with filing our insurance claim. We will be recommending this company to everyone!
Reply from the business
Thank you Julie! It was our pleasure working with you and Steve. You have a beautiful home.
- 5 out of 5Sonda Brown2 years ago
Matt and his team were fantastic! Matt made the whole process easy. I wouldn’t have trusted anyone else to do my roof! I knew he was going to do an amazing job!
Reply from the business
Thank you Sonda!!! It was our pleasure
- 5 out of 5Donna Howell2 years ago
I highly recommend Home Towne Roofing. When replacing our shingles, Matt made the whole process completely stress free. He took care of calling the insurance company to start a claim and met with the adjuster, which was a huge relief. His …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Donna!!! It was truly our pleasure! Thank you for your kind words.
- 5 out of 5Betsy Ferrell2 years ago
We experienced a leak in our roof. After a few calls to other companies we were recommended to Home Towne Roofing Systems. BEST decision EVER. Matt arrived when he said he would, and on time. He discussed everything and told us exactly what needed to be done. Within a week he and his crew showed up completed the work, cleaned up every piece of shingle and debris. He was at our home longer that expected but the work was excellent. If you need any roof work/repair, I would strongly encourage you to call Matt. It is so nice to know that there are still a good few, honest people around that have an excellent work ethic as well as provide exceptional customer service. Thank you Matt for your work ethic and your honesty.
Reply from the business
Wow! Betsy thank you for your kind words! It was truly our pleasure!!!
- 5 out of 5Ankur Bhagat2 years ago
Incredibly easy experience working with Matt - he was responsive, honest and professional and he made the process very seamless. Would highly recommend.
Reply from the business
Thank you Ankur! It was our pleasure
- 5 out of 5Fudge Yo Waffle2 years ago
Very friendly. Explained the process for everything so it was easily understandable. Beautiful work!!! We are very happy. Would highly recommend
Reply from the business
Thank you for your kind words and trusting us for your roof restoration. Happy New Year!
- 5 out of 5Brian Bordeaux2 years ago
Everything about our experience with this company was awesome - from start to finish. Great work Mike!
Reply from the business
Thanks Brian! It was our pleasure. Please let us know if you need anything in the future.
- 5 out of 5T D3 years ago
Matt and his team did an amazing job on our roof. They were on time and did a professional job. Other than the house and shop roof looking awesome I could not even tell they had been here. Everything was cleaned up and the way we left it. Definitely recommend them
Reply from the business
Thank you Travis! You have a beautiful place and it was our pleasure.
- 5 out of 5NC Nails Academy III3 years ago
They do very professional job..on time.on schedule Thank you Matt and crews
Reply from the business
Thank you Leon! It was absolutely our pleasure. Thank you for trusting us with your roofing restoration.
- 5 out of 5Terri Journigan3 years ago
Matt helped me understand the insurance claim process. He and his team were on time and worked very diligently to replace the roof in one day. They also repaired a couple of areas inside that were damaged from leaks. The whole team was nice and professional. It looks great and we are very pleased with the outcome!
Reply from the business
Thank you Terri! It was truly our pleasure
- 5 out of 5Whit Washington3 years ago
Matt is the best. One of the best experiences I have had with a contractor.
Reply from the business
Thank you Whit! It was our pleasure
The latest post from this business
Posted by Home Towne Roofing Systems to their own Google profile 2 years ago. Their words, not ours.
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Other roofers in Garner
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Erie Home Roofingproduct quality, warranty, installation crew4.7391 ratings4.9% one and two star(919) 351-8028 | 4.7 | 391 | 4.9%19 of 391 | (919) 351-8028 |
| Roof Repair Specialistsinsurance claim assistance, inspection process, quick process4.9216 ratings2.3% one and two star(252) 477-4618 | 4.9 | 216 | 2.3%5 of 216 | (252) 477-4618 |
| 1st Defense Roofinginsurance claim assistance, thoroughness, leak repair5.0151 ratings0% one and two star(919) 480-2155 | 5.0 | 151 | 0%0 of 151 | (919) 480-2155 |
| Generations Roofing & Restorationinsurance recommendations, courteous staff, leak repair5.0122 ratings0% one and two star(919) 935-9368 | 5.0 | 122 | 0%0 of 122 | (919) 935-9368 |
| Dockrey Home Solutions LLCsiding, personable crew, roof repair5.0119 ratings0.8% one and two star(919) 756-9178 | 5.0 | 119 | 0.8%1 of 119 | (919) 756-9178 |
| Roof Centralinsurance claim, roof replacement, seamless process5.0117 ratings0% one and two star(919) 808-5111 | 5.0 | 117 | 0%0 of 117 | (919) 808-5111 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 25 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 22 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.