Erie Home Roofing

8 of the 18 one and two-star reviews we hold, most recent first.

• 1 out of 5Cassandra Gooding2 months ago

  This is a terrible company. They over charge the elderly. Do not use this company. Look at the BBB, Reddit, and Facebook for information on the high pressure sales tactics and shady business practices.

  Reply from the business

  Hi, Cassandra. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.

• 1 out of 5William Boyera year ago

  I called for a quote. We arranged a day for them to come out. However, in the interim, my landlord got upset by the first quote from a different roofing company. Apparently, unless the complete roof replacement costs a total of $3,000, he's …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for the persistent calls after your cancellation, William. This is unacceptable. Please contact us at (800) 684-4628 to resolve this immediately.

• 1 out of 5Stan Jasiurkowskia year ago

  I cannot stress enough how terrible my experience with Erei Home was. The sales pitch was incredibly misleading, promising a smooth and high-quality process. However, the reality was far from it. From the beginning, there were major issues. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jose Mendeza year ago

  I had a roof installed on September 21-2024 The first day the installers removed the old metal roofing and the same afternoon started the roofing job on the home. When they finished up on day one which was very late, they packed up and left for the day. That night at approximately 11:45pm we had a severe rain storm that came through and dumped close to two inches of rain in the area. What the installer did not do was to throw a tarp over the house as I have found out is the procedure. We had water coming down the walls and ceilings, water coming through ceiling fans and light fixtures. We had Sheetrock falling on the bed in one room and Sheetrock falling on appliances in another room. My wife and I stayed up putting pots and pans and towels through out the house trying to catch water and keep our carpets as dry as possible. We fought a losing battle as you can imagine. Through all this I made calls and sent text messages The installer showed up at our home at 3:30am to try and help. At this point the damage was already done. I made a few costly mistakes in the days to follow. My first mistake was to allow Erie home to let the installer start to make repairs to our ceilings. They are roofers by trade, not Sheetrockers. The worst mistake I made was signing off on the loan. He who holds the gold holds the power. I was assured by Erie home reps that they would make everything right. I held them to their word and boy was I left with cracking Sheetrock and walls that have dropped. Seems like for 3 weeks afterwards we just kept finding problems that we didn’t notice right away. Erie Home has not stuck to their word and I’m stuck with major problems. I’m recovering from knee surgery and left wondering what my next step is. A rep for Erie Home did stop by and give my wife $200.00 cash for the cleanup she did throughout the house. She spent 3 weeks cleaning and there are still parts of the house that haven’t been cleaned yet. The roof they installed is the only thing that cam

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Apologies for any inconvenience caused during the roofing installation. Please contact us at (800) 684-4628 to discuss and address the issues you've encountered.

• 1 out of 5Aaron Weinbauma year ago

  Do NOT give this company your contact information or number unless you’re lonely! Since August 16, Erie Home has called me more than my family and friends combined. These people are crazy persistent!!! I think I’ll pass on learning about their roof shingle products. Missed call from Erie Home 44 minutes ago Missed call from Erie Home 3 hours ago Missed call from Erie Home 15 hours ago Missed call from Erie Home 18 hours ago Missed call from Erie Home 21 hours ago Missed call from Erie Home 24 hours ago Missed call from Erie Home Aug-17 08:30 AM Missed call from Erie Home Aug-16 07:30 PM Missed call from Erie Home Aug-16 04:28 PM Missed call from Erie Home Aug-16 01:27 PM

  Reply from the business

  We are sorry to hear about the excessive calls. This isn't acceptable. Please contact us at (800) 684-4628 to resolve this immediately.

• 2 out of 5Thomas KunikEdited a year ago

  Read to the end. I'm still waiting for$6K with of work to happen. After seeing a million ads on Social Media and a lot of Apps I have on my cell. I decided to give them a shot at my wind damaged roof. We had some minor damage, renovation happening and elected to wait on a full install. We selected a color that was close to what we have and what we will be getting installed when its time. Their sales rep (Justin) was very knowledgeable, had some samples that kind of showed the colors. We decided to have a solar powered attic fan installed. Our biggest hold up on the install. (I later learned I could get this same fan on Amazon for half what they sold it to us for.) When you speak to the Construction Super prepare yourself. He short with his responses . Speaks rudely. Promised us a metal ridge cap and did not deliver. AFTER the fact - they told me that the metal cap comes with the complete install. So here at least 30 months out. Addition has been complete. I have had zero contact from these people. I know Im paying over $6K on a 70 foot total length asphalt shingle ridge vent that does NOT have any of their special tubes like I was shown. Does not even have anything special to it. So you got me. I should have known the day you smarted off to me on the phone. I will continue to update this so can keep other people informed on how they could be treated for asking questions. IF I had actually had a chance to see the contract your man had my wife sign I would have run him off then. Install Day comes and the man in a state away calling late afternoon. Hes on the way... SO not punctual that day. This team ran to Lowes multiple times. One trip to town for a specialty tool because (I installed) the roof... "It did not want to come off." I inspected the materials going on. Different, But not metal. I wasn't told that the ridge cap was SHINGLES either. It was my understanding that it was Metal? What I was shown was Very Nice. Very sturdy, thick plastic vent going along the

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We apologize for falling short of your expectations. Please feel free to reach out to us at (800) 684-4628 to discuss any unresolved issues. Thank you for your feedback.

• 1 out of 5Jonathan Ashworth2 years ago

  This company is a joke! I scheduled an appointment, changed my plans to meet with rheir salesman. He came out was very nice, looked over my house, showed samples and said I will send you an estimate tomorrow. That was 3-4 weeks ago and I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your concerns. We apologize for the inconvenience caused. Please contact us at (800) 684-4628 to address this issue.

• 1 out of 5Laurence Nadeau2 years ago

  Shameless telemarketers. We got 7+ calls and texts in the course of a day. We called back to be removed from the list and continued to get more calls the next day. They said they got our number from a survey that we were never part of. Please stop calling us! Reviews on Google also look super scripted like they are posted by employees. Look them up on BBB and other sites for reviews.

  Reply from the business

  We sincerely apologize for any inconvenience this may have caused. We take customer feedback very seriously and will investigate the issue to ensure that this does not happen again. Please reach out to customersupport@eriehome.com to provide any additional feedback. Thank you for bringing this to our attention.

• product quality38
• warranty25
• installation crew22
• metal roof21
• new roof20
• financing options17
• thorough inspection16
• seamless process8
• shingle removal4
• punctual roofers2
• plywood replacement2

14 more of the 338 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Keith Gricea day ago

  Everything went good, cleanup was excellent

  Reply from the business

  Hi, Keith. These words go a long way, it motivates us to work even harder, thank you for the review!

• 4 out of 5Bob Puphala day ago

  Replaced roof, including some plywood, and added roof vents. Premium materials, experienced crew, good attention to detail. Only complaint is that a bridge loan I made was somehow put out there for multiple loan companies to bid on and they’re still coming in almost daily.

  Reply from the business

  Thank you immensely, Bob. We're glad the crew and materials met your expectations.

• 5 out of 5Dan Spires5 days ago

  Roofing materials arrived a few days early and my install was scheduled right away. This is the second Erie roof I’ve installed…this time on a detached garage, and I’m very happy with both.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Dan. Thank you for taking the time to submit a review, we really appreciate it!

• 5 out of 5Tal Anderson III2 weeks ago

  Service was highly professional, timely and (perhaps as importantly) completed.

  Reply from the business

  Hi, Tal. We appreciate the kind words and are glad we could provide you with a positive experience!

• 5 out of 5Karen Sosebee3 weeks ago

  The process was quick and easy. The inspection was thorough and documentation was provided. The crew came early and stayed until roof was completed. Even though it was a long day, the clean up was not rushed. Very satisfied with my new roof.

  Reply from the business

  Hi, Karen. Your feedback is highly appreciated. Thank you for the review!

• 5 out of 5Renee Price3 weeks ago

  I have installed roofs myself. Erie's crew was very good at their job. The sales rep was very knowledgeable about the products and the methods of installation. I was very impressed with the materials that were used. Watching the removal of the old roof and addition of the new roof was very professional. I don't have to worry about roof problems again. I would highly recommend checking out Erie Home if you are shopping for a new roof.

  Reply from the business

  Hi, Renee. Thank you so much for leaving us an A+ review!

• 5 out of 5Elizabeth zochowskia month ago

  I had a complete tear off and install. They did a great job installing my new roof. Put down tarps to catch all the debris and to protect shrubs. Clean up was great and they worked quickly and efficiently. Sales process all the way to the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Elizabeth. Thanks for taking the time to share your positive experience. We truly appreciate it!

• 4 out of 5Jerry “Dwight” Sessomsa month ago

  The installers did a great job on our roof. The overall cost was extremely high though.

  Reply from the business

  Thank you for the kind words about our installers. We value your honest feedback, Jerry.

• 5 out of 5Matt Nelsona month ago

  Just had Erie Homes install a new roof on our house. I contacted them initially because of their warranty, and I decided to use them for our roof. The salesman was knowledgeable and did not try a high pressure sale. After a lot of negotiations, we settled on the terms of the contract and the price. We reviewed the signed contract during the "cooling off" period and had some issues with some of the terms. We talked to the salesman again, and he agreed to amend the contract to make sure we felt comfortable with everything. The construction side of the process went smoothly as well. The materials were dropped off on a Friday and work started on Tuesday because of a rain delay. The crew was able to clear off the old shingles, repair the decking, and install the roof system in 2 days despite the roof being almost 6000 square feet. The area was cleaned to our satisfaction afterwards. They used tarps and trailers to catch a lot of the material. They also used magnets to clean up most of the nails in the yard and driveway. We have only found 6 nails and a little bit of plastic pieces since they finished. Overall, I would recommend Erie Homes to others.

  Reply from the business

  Hi, Matt. We are thrilled to learn that you had a positive experience with us!

• 5 out of 5Erik Barton2 months ago

  The installers were great. Roof looks great. Sales guys were nice, knowledgeable. The price would scare anyone getting a roof these days but these guys at least explain the differences in the qualities of the different choices and options. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Erik. Thank you for taking the time to submit a review, we really appreciate it!

• 5 out of 5Sharon Mangrum2 months ago

  Erie Home were very knowledgeable and friendly to work with. Actual roofing team they sent were a group of hard and polite group. Roof looks beautiful.

  Reply from the business

  Hi, Sharon. These words go a long way, it motivates us to work even harder, thank you for the review!

• 5 out of 5James McGhee3 months ago

  All work was done and completed as stated. Workers did an excellent job cleaning up after project was completed. Thanks JM

  Reply from the business

  Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience!

• 5 out of 5Brian Pope3 months ago

  Originally called for gutter guard installation estimate and they ended up doing a full roof inspection. Found a few issues that needed addressed soon and decided to get it fixed. Roof repair including new shingles were completed in 1 day within a week of the inspection. Gutter guard installation was addressed the next day.

  Reply from the business

  Hi, Brian. We are thrilled to learn that you had a positive experience with us!

• 5 out of 5Richard DeFouw4 months ago

  The workers were great it took them 2 days to finish. They took measures to make sure that the roof was protected from rain on the section that was not completed.

  Reply from the business

  Hi, Richard. Your feedback is highly appreciated. Thank you for the review!

• Warranty offered

  “…Specials Design FAQs Financing Reviews Warranty All Locations Roofing Systems Metal…”

• States a founding year

  “…Nationwide Service You Can Rely On Since 1976, Erie Home has installed premium home…”

• Free estimates

  “…8-8301 Search for: Search Search Get My Free Estimate Get My Free Estimate Why Erie Home…”

• Financing available

  “…Industry-leading warranties Financing options for qualified homeowners Learn More…”

• Mentions the BBB

  “…Basement Waterproofing ★ ★ ★ ★ ★ Better Business Bureau They were considerate of my upstairs…”