HighView Roofing & Construction

The only one or two-star review we hold for HighView Roofing & Construction.

• 1 out of 5Lori Sobrala year ago

  I had a very negative experience with this company. I reached out to them to get an estimate for my roof which was deteriorating due to age and some resulting interior damage caused by a leak from a recent storm. They pushed me to file a claim with my insurance and told me they had connections and ways to get the insurance to pay. After 2 months of going back and forth, my insurance justifiably denied the portion of the claim for the roof but approved payment for the inside work. The amount issued by the insurance was based on the need for mold remediation and electrical inspection due to the close proximity of the damage to a light fixture. The contracted company that came to perform the work not only ignored those aspects of the scope of work, but also caused damage to my walls while repairing the ceiling. In addition, the paint job was not professional quality whatsoever. Because I signed a contract, I was obligated to pay the full amount issued by the insurance, and no consideration was given for the reduced work or unsatisfactory result. Crystal Jenkins personally saw the damage caused by the contractors and listened to my concerns, but offered no resolution beyond having them touch up the paint on the walls IF I had the paint (which I did not). In my opinion, HighView Roofing & Construction is not an honest nor trustworthy business and I would say their business practices border on being considered scams to both insurance companies and their customers.

  Reply from the business

  Hi Lori, Thank you for voicing your concerns as you are a valued client to us. We’re sorry to hear you’re unhappy, especially since this is the first time we’re hearing of any further concerns nearly a year after the work was completed. Crystal from our team personally visited your home, communicated consistently via text, and followed up to address your punch list. We offered to return and touch up the ceiling, which was the only area covered and repaired by our team. The paint in question was for the walls, which you no longer had the color. Crystal insisted we come back to make it right, but you informed her not to return, stating you would be repainting all your walls anyway. Since that exchange, we received no further communication from you until this public review. While we understand that not every project goes perfectly, we strive to resolve concerns fairly, promptly, and in good faith. We stand by the work completed and remain committed to customer care. If you’d still like to revisit this matter, we’re open to a direct conversation. — HighView Roofing & Construction Team

• roof replacement23
• insurance process16
• insurance claim assistance14
• new roof8
• courteous staff5
• honest staff2
• approachable staff2
• insightful staff2
• paperwork process2
• gutter repair2

14 more of the 147 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Nilda Cruz2 weeks ago

  Very professional this is the second time we used them, very trustworthy and puntual. Good quality and any problems they respond rightaway and fix whatever needs to be fixed without any problems or headaches. Highly recommend this company. They deserved 5 stars for sure!!!👍

  Reply from the business

  This means so much to us. Thank you so much.

• 5 out of 5Avis Strawder3 weeks ago

  It was fast and clean, easy payment system.

  Reply from the business

  Thank you soooo much for this review. It means so much

• 5 out of 5Aury Torres4 weeks ago

  I can"t say enough wonderful things about Elcie! When my insurance company kept giving me the runaround. Elcie never gave up! She fought for me every step of the way and made sure I received the roof I needed and deserved! Elcie kept me informed throughout the entire process, answered all of my questions and made what have been a very stressful experience so much easier. Today. I have a beautiful new roof! The crew did an AMAZING JOB! Elcie, thank you from the bottom of my heart for your kindness and dedication! I am so grateful for everything you did for me and going above and beyond! I pray that God continues to bless you and the entire team! Again, THANK YOU! Aury Torres, Plainfield, NJ

  Reply from the business

  This soooo wonderful and we are so pleased you feel this way. Elcie is a gem.

• 5 out of 5Ruifeng Caoa month ago

  I had an outstanding experience with HighView Roofing & Construction company from start to finish. We needed a roof change and I reached out to them. The first meeting was scheduled within the week and their communication was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so very much Ruifeng. It was a pleasure to serve you. Thank you for trusting the process.

• 5 out of 5DOROTHY I am who I AM2 months ago

  From the moment she walked up my steps I knew this was going to be a great connection women power. Every step of the way she had walked me through the progress and she handled everything with my insurance company. Anytime things need to be …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Awwww Thank you Dorothy 🥹 So happy we could be helpful before your big move. We really appreciate you and trusting us to serve you. You are the best. …

• 5 out of 5Denise Baskerville2 months ago

  I would like to reach out to this amazing Roofing company who did a magnificent job replacing my roof .I would especially like to thank Jennifer for her Professionalism and coordinating everything though my insurance company and my Solar …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Denise thank you soooo very much for a great review. We are happy to be doing this process with you.

• 5 out of 5Yves Thomas3 months ago

  High View is the most honest contractor I had ever had the pleasure of working with. Elcie was the greatest.

  Reply from the business

  Thank you Yves for this wonderful review. We are always happy to serve the people in the community.

• 5 out of 5jime izca3 months ago

  Thank you, HighView, for your professionalism. I am very pleased with my new roof; everything appears to be perfect.

  Reply from the business

  Thank you so much. Happy you had a goos experience with us. It is our joy to serve you.

• 5 out of 5Candice Goodwyn CNM3 months ago

  Had a roof repair/replacement and it turned out great. Elcie keep me updated every step of the way, I would definitely recommend .

  Reply from the business

  Thank you so much Candice for allowing us to serve you. We love Elcie here.

• 5 out of 5Stefanie Gyenes3 months ago

  I am so very, very happy with choosing HighView Roofing & Construction. I just LOVE my new roof. They were reasonably priced and pleasant to do business with about my roofing project. Also, I highly recommend them if anybody needs roofing done to their house.

  Reply from the business

  Thank you soooo very much Stefanie... it was such a pleasure to serve you

• 5 out of 5Will Mingo4 months ago

  HighView took my client's property in Colts Neck to another level with the roof they installed! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you soooo very much Will. Looking to take it to the next level.

• 5 out of 5Aman Kaur4 months ago

  I had an amazing experience with this roofing company. They completed the entire job in just one day, and the roof looks fantastic. Jennifer was especially wonderful — she explained everything clearly, coordinated all the details with my …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so very much for this amazing review. So happy we were able to service you.

• 5 out of 5Eileen D8 months ago

  HighView Roofing did a wonder full job on my roof. The whole job was done by a team of knowledge men. They removed 5 roofs from my sun room. Put in new flashing . Cleaned up everything. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much Eileen for allowing us to serve you.

• 5 out of 5hitesh patel8 months ago

  Elicie was very good

  Reply from the business

  Thank you very much. We love her here.

• Licensed

  “…makes Our team is fully licensed and insured, giving you confidence…”

• Free estimates

  “…| HighView Roofing & Construction | FREE Estimate location_on 33 Wood Ave South Suite…”

• 24/7 emergency call-out

  “…We’re always ready with 24/7 emergency roofing support to secure…”

Their site also states: insured.