Roofing contractor
Hefferan Roofing
333 N Randall Rd Ste 103, St. Charles, IL 60175
Listed under St Charles, IL
- Google average
- 5.0
- Ratings counted
- 22
- One and two star
- 0 of 22(0%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Hefferan Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 22 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Hefferan Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement9
- gutters6
- insurance claim assistance4
- gutter installation4
- quality of work4
- customer care3
- siding repair2
- going above and beyond2
- amazing job2
- team2
Other reviews we hold
14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Chris Chan9 months ago
Kyle and Hefferan Roofing have been fantastic! Kyle goes above and beyond. Thanks again!
Reply from the business
Thank you, Chris! It's our pleasure, and if you need anything else in the future, please let us know.
- 5 out of 5Ricky Garza9 months ago
Kyle and his team are awesome! They work with you and your insurance company every step of the way. Would highly recommend.
Reply from the business
Thanks so much for taking the time to leave us a review, Ricky! We're glad we were able to make your experience a smooth one!
- 5 out of 5Mallory Pennino10 months ago
So thankful we used Hefferan Roofing for our roof/gutter work! Kyle went above and beyond for us and explained everything thoroughly while also letting us take the lead on exactly what we needed/wanted to get done! His team was wonderful & we will 100% use them again for all future roof needs which we probably won’t have for awhile since they did a spectacular job! We had a leak coming into our family room bay window that Kyle made sure was resolved with the work that they did! We are so thankful! I had 3 companies I interviewed and received quotes for and I’m so glad we went with Hefferan roofing! 10/10 recommend!
Reply from the business
Mallory, thank you so much for the kind words for our team and taking the time to share your experience! It was a pleasure working with you, and we are thrilled you are so pleased with the results! Should you need any further assistance in the future, don't hesitate to reach back out.
- 5 out of 5Jack Poplawskia year ago
Very professional and outstanding work. Kyle Crawford is very knowledgeable and provided optimal guidance throughout the insurance claim. He helped us fight our insurance for 2 years, making more phone calls on our behalf than we could count. To say he went above and beyond would be an understatement.
Reply from the business
Thank you, Jack! We will always fight hard for our customers to get what they deserve. We appreciate you sharing your experience and are glad to hear you are happy with the work we performed!
- 5 out of 5William Castlea year ago
Hefferan came out promptly to give an estimate to repair a hole in our siding into our attic made by raccoons. When we called to ask them to do the job, they came out the next day and completed the work. I requested their pictures of the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time to leave us this review and share your experience with our team, Bill! We're glad we were able to take care of the issue for you quickly. If you need anything in the future, don't hesitate to reach back out to us!
- 5 out of 5Dan Hedgea year ago
I worked with Kyle to get our roof replaced due to hail damage. I was very impressed with Kyle's knowledge of the business and the quality of his work. He guided me through every step of the process. My insurance company wasn't always easy …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are glad to hear you are pleased with everything, Dan! Dealing with insurance can be difficult at times, but we will always fight hard for our customers to get the most coverage possible. Thanks for taking the time to share your experience.
- 5 out of 5Kasia Starra year ago
Kyle is the most knowledgeable and patient person I know. He explained the process, he took time to walk us through every step. He was knowledgeable about materials and installation process. He walked us through paperwork with our HOA, time frame and made sure everything was done to our 100% satisfaction.
Reply from the business
Thanks for taking the time to share your experience working with us, Kasia! We really appreciate it, and are thrilled to hear you are happy with our work!
- 5 out of 5Heena DixitEdited a year ago
It was great experience to work with Kyle Crawford. He is very knowledgeable and professional. Kyle was very patient and got approved our roof with the insurance company. He works hard to fulfill your requirement and he cares about his customers. I would highly recommend Hefferan Roofing and especially Kyle Crawford.
Reply from the business
Thank you, Heena! Making sure our customers get full coverage of everything they deserve is a top priority for us, and we're very glad to hear you are happy with the work we did!
- 5 out of 5vince maninia year ago
Did a great job, easy to work with and reliable
Reply from the business
Thanks, Vince! Glad we could help!
- 5 out of 5Oliver Dilksa year ago
I was referred to Hefferan roofing from a family member and am highly satisfied with the results. Kyle was great to work with and went above and beyond making sure all our needs were met. New roof,siding and gutters all installed via Hefferan. Again very pleased with the service we received and quality of work performed. Would highly recommend Hefferan Roofing to anyone looking for a great company to update or perform repairs on your home.
Reply from the business
Thank you for the kind words, Oliver! We really appreciate you sharing your experience, and we're so glad to hear you are happy with your new roof, siding and gutters!
- 5 out of 5Diego Diaza year ago
Kyle was very helpful throughout the whole process. He simplified the whole process and was great to work with.
Reply from the business
Thanks so much for taking the time to leave us a review, Diego! We're happy to hear you had a great experience. If you ever need anything in the future, don't hesitate to reach out!
- 5 out of 5Megan Mateosa year ago
I highly recommend Hefferan roofing to anyone in the St Charles community! Kyle Crawford was extremely knowledgeable about the entire process from gutters, to roof replacement to entire damage. Kyle and his team handled EVERYTHING from paperwork to permits, even stopping by to pick up payment and check in on progress. The level of professionalism from Kyle and his team was outstanding. Overall there was fantastic communication, fair and transparent pricing, and the quality of work was all superb - not to mention all completed in a timely manner - ahead of schedule even!! I can’t say enough about the overall experience with this company. 10/10!
Reply from the business
Thank you so much for sharing your experience, Megan! Customer satisfaction is our top priority, and we are happy to hear you had a great experience with our team for your new roof and gutters! If you have any questions in the future, don't hesitate to reach out.
- 5 out of 5Dominic MonacoEdited a year ago
Kyle was amazing to work with! He is an outstanding honest man and his workers did great work. Kyle battled with my insurance company for 8 months and finally got the roof approved! I highly recommend him and this company for any exterior needs!
Reply from the business
We're so glad to hear you had a great experience, Dominic! Thanks for taking the time to leave us a review, and don't hesitate to reach out if you need anything in the future!
- 5 out of 5Keith Beebea year ago
Kyle was a tremendous resource and ally who worked closely with me for the duration of my roofing claim and made sure I was well taken care of during the entire process. Roof replacement was done FAST and thoroughly and completed in a morning. Extremely satisfied with my experience and would highly recommend Hefferan Roofing.
Reply from the business
Thanks so much for the kind words, Keith! We're glad to hear you had a great experience. If there is anything you need in the future, don't hesitate to call!
What Hefferan Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…owned and operated company for over 30 years, we've not only been building…”
Free estimates
“…About Our Story Contact FAQ FREE ESTIMATE Main office: (847) 392-3330 Western…”
Mentions the BBB
“…Arlington Heights area as shown by our A+ rating with the BBB, never having had a…”
Family owned
“…92-3330 Western Suburbs: (630) 283-2911 Family Owned & Operated Hefferan Roofing is…”
Other roofers in St Charles
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Expert Roofing Incinsurance claim assistance, answering questions, siding4.9190 ratings1.1% one and two star(630) 864-6840 | 4.9 | 190 | 1.1%2 of 190 | (630) 864-6840 |
| Chicagoland Exteriorssiding replacement, gutters, gutter replacement4.9174 ratings1.7% one and two star(630) 847-7863 | 4.9 | 174 | 1.7%3 of 174 | (630) 847-7863 |
| Atlas General Contractorsinsurance handling, siding replacement, insurance claim assistance5.0144 ratings0% one and two star(630) 724-7884 | 5.0 | 144 | 0%0 of 144 | (630) 724-7884 |
| ROOFLANDdown spouts, competitive pricing, new roof5.0116 ratings0% one and two star(224) 600-1471 | 5.0 | 116 | 0%0 of 116 | (224) 600-1471 |
| Jeremy's Roofersshingle replacement, shingles, initial inspection5.064 ratings0% one and two star(773) 654-4637 | 5.0 | 64 | 0%0 of 64 | (773) 654-4637 |
| John Siding Contractorssiding replacement, james hardie install, new gutters5.047 ratings0% one and two star(331) 210-9162 | 5.0 | 47 | 0%0 of 47 | (331) 210-9162 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 22 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 20, of which 19 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.