Heaven Sent Roofing

The only one or two-star review we hold for Heaven Sent Roofing.

• 1 out of 5Milly Motto6 months ago

  I had a very negative experience with Heaven Sent Roofing and would strongly caution neighbors before dealing with them. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate the feedback and our hearts sank when we learned about waking your child on our team call. All of our team are committed not only to our clients but also the communities we serve in As a family-owned company made up of parents ourselves, we sincerely apologize if our team’s knock woke your sleeping child. We understand how important nap schedules are and how disruptive that can be. That was never our intention. Because of this experience, we are updating our standard operating procedures to be more mindful of the time of day when making courtesy introductions to surrounding homes. At Heaven Sent Roofing, we believe contractors should be visible, approachable, and accountable — which is why we prioritize proactive, face-to-face communication during multi-day projects that may affect nearby neighbors. Our intention was not to solicit business, but to ensure surrounding homeowners had a direct point of contact regarding trucks coming in and out, necessary use of the adjacent street, and overall project timelines. We believe this level of communication is part of being respectful professionals in the communities we serve. Heaven Sent Roofing has proudly maintained a 5-star reputation since our founding in 2019, backed by over 20 years of industry experience. Our goal is always to go above and beyond in professionalism, transparency, and care for both our customers and their neighbors. If you would like to share anything further, please feel free to reach out to us directly. We will be finishing the project across the street soon and would welcome the opportunity to personally apologize again and turn this into a positive interaction.

• roof replacement30
• value19
• reasonable pricing11
• honest staff6
• hardworking staff6
• family owned business4
• smooth process4
• hurricane straps2
• no hard selling2
• final inspection2
• trustworthy team2

14 more of the 108 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Gilbert Pecunia2 days ago

  Isaac Ward was prompt and quick to resolve the leak in our roof of our rental. He immediately went to assess the situation and gave us a quote. In a matter of days the company came out and repaired the damage. He is extremely professional and I highly recommend him and the company.

  Reply from the business

  Thank you so much for the wonderful review! We’re glad Isaac and our team were able to get your roof leak taken care of quickly. We truly appreciate your recommendation and your trust in Heaven Sent Roofing! ❤️

• 5 out of 5KimBerly Morrison5 days ago

  Best experience I could of had while getting a new roof put on. The price was great and the people were even better. From the very start they spent a good amount of time talking to me about what I was looking for, explaining how they go about the job and all the details. Leaving me with the information I needed and the time to make my own decision, no pressure. After agreeing to the work, I was contacted daily to keep me up on what was next, and someone was always available if I had any questions. The crew worked hard, staying till 8:00pm just to get the job done. I can't thank them enough for the wonderful job they did and the beautiful new roof I have now, The new Owens Corning Designer shingles with all the greens & yellows, really go well with my green house. Best decision I could've made.

  Reply from the business

  Thank you so much for the wonderful review and for trusting Heaven Sent Roofing with your home! We’re so happy to hear that you had a great experience from start to finish and felt informed and comfortable throughout the entire process. Our team takes great pride in their work, and we’ll be sure to share your kind words with the crew as well. Most importantly, we’re thrilled that you love your new roof and how beautifully the Designer shingles complement your home! Thank you again for choosing Heaven Sent Roofing. God bless!

• 5 out of 5Mailyn Amaroa week ago

  I truly can’t say enough good things about Heaven Sent Roofing and the entire team! From start to finish, they went above and beyond and made the entire process incredibly smooth. Everything was done on time, professionally, and with a genuine focus on doing what was best for my home—not simply taking the easiest or cheapest route. Frank, the owner, deserves special recognition. You can tell right away that he genuinely cares about his customers, his company, and the people who work for him. One of the things that really stood out to me was watching the way Frank interacted with his team. Everyone was incredibly kind, respectful, and communicative with one another. You could tell they’ve worked together for a long time and have developed a great relationship and an excellent rhythm as a team. They communicated well, worked efficiently, and clearly took pride in what they were doing. Another thing that really impressed me was the communication throughout the entire project. I received more updates than I ever expected, and honestly, I’ve dealt with other companies where getting even basic updates was difficult. Heaven Sent was the complete opposite. They kept me informed, communicated with me consistently, and made sure I knew what was happening throughout the process. I never felt like I was left wondering what was going on or had to chase someone down for an answer. That level of communication made the entire experience so much easier and gave me a tremendous amount of confidence in the company. Jessica, Erica, Amadeo, Marlon, Vladimir, Jieson, and Gio were all absolutely fantastic as well. Every person I interacted with was professional, knowledgeable, courteous, and genuinely committed to making sure everything was done right. Their attention to detail was also exceptional. They actually pointed out flaws they noticed in some of my existing windowsills—things I honestly might not have noticed myself. Instead of overlooking them, they brought them to my attent

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for taking the time to share such a thoughtful review! It truly means so much to Francisco and our entire Heaven Sent team. We take great pride in providing quality workmanship, clear communication, and treating every home as if it were our own, so hearing that reflected in your experience means the world to us. It was an absolute pleasure working with you, and we’re so happy you love your new roof and windows. Thank you for trusting Heaven Sent with your home and for your incredibly kind recommendation! God bless!

• 5 out of 5Janice Mandese3 weeks ago

  Great experience.very happy with results.

  Reply from the business

  Thank you for your kind review! We're so glad you had a great experience and are happy with the results. We truly appreciate your support and the opportunity to serve you!

• 5 out of 5Mimi Cohna month ago

  I highly recommend Heaven Sent Roofing This is very reliable, professional , trustworthy company with excellent customer service easy to make a decision in what that of roof is needed the job was done very fast taking care all permits needed. It gives me a peace of mind having a perfect new roof , I thank you for all your help

  Reply from the business

  Thank you for the wonderful review! We're so happy to hear that you had a great experience with our team. It means a lot to know you felt confident throughout the process and that we could make everything—from handling the permits to completing your new roof—as smooth as possible. We truly appreciate your trust in Heaven Sent Roofing and hope you enjoy the peace of mind that comes with your new roof for many years to come. Thank you again for your kind words and support!

• 5 out of 5Miriam Correaa month ago

  Fransico’s and his men are very professional, hardworking, honest & genuine. Heaven Sent has been in business for a long time. They give you an estimate and if they find damage that has to be replaced, they contact you & show you the damage before they continue, they are very reasonable even with what they find after they remove the old roof. We are very happy with the work that they did. My old roof was water damaged at the edge line of the roof all around & they replaced all the damage areas at a very reasonable price. In addition, they left my outside yard very nice, they cleaned up after the roof was installed like if nothing took place. Fransico’s and his company set the bar on high standards for the work that they did and for any other company that comes after them in renovations. I highly recommend his roofing company, his company that installs the fascia & Soffits, & the gutter company. All very hardworking. They took an old house that is decades old & made it look brand new. Wind Mitigation inspection & report & Hurricane straps were also installed.

  Reply from the business

  Thank you so much for your kind words and recommendation, Miriam! We truly appreciate your trust in Heaven Sent Roofing. It was a pleasure helping restore your home, and we're so glad you're happy with the final result. Thank you for choosing us, and please don't hesitate to reach out if we can ever help you again in the future!

• 5 out of 5Diane Patrick2 months ago

  I don't write a lot of reviews, but Heaven Sent Roofing went above and beyond to give me an amazing roof replacement experience. My roof was old and was leaking in the same spot after multiple repairs from other roofing companies. We got …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your thoughtful review and for trusting us with your roof replacement. We're honored to have earned your confidence and are grateful for your kind words, referrals, and support. It was a pleasure serving you, and we appreciate you being part of the Heaven Sent Roofing family!

• 5 out of 5Steve Martin2 months ago

  This should be your roofing company of choice! Heaven Sent has worked two reroofing projects with me, one fairly large job for our church and one smaller job for my house. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your thoughtful review and for trusting us with both your church and your home. It means a great deal to our team that you chose to work with us on multiple projects. We are grateful for your patience, communication, and partnership throughout the process. Knowing that you were pleased with the experience—from planning and coordination all the way through the finished roof—makes all the hard work worthwhile. On behalf of Francisco, Erica, Jessica, and the entire Heaven Sent Roofing team, thank you for your support and kind words. We wish you and your church all the best, and we're always here if you ever need us in the future.

• 5 out of 5John Servis2 months ago

  What a great experience. Francisco and his team stayed in touch with me through the whole process. Let me know when they were going to be there. They worked really hard at making sure every part of the job went seamlessly. I will definitely be passing out his information to any buddy that needs a roof or repair. Thanks again Francisco and Heaven Sent Roofing. Truly Haven’t Sent

  Reply from the business

  Thank you so much for the kind words and for trusting Heaven Sent Roofing with your project. We truly appreciate your support and referrals. It was a pleasure working with you, and we're grateful for the opportunity to serve you. Thank you again for choosing Heaven Sent Roofing!

• 5 out of 5T FEdited 4 months ago

  Florida native here. Bought a house in St. Pete after High School instead of going off to college. I put a new roof on it when I moved in. I have worked and lived here ever since. It's my forever home, I am never leaving. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for taking the time to share your story — this truly means the world to us. Knowing how much your home means to you, especially after nearly 35 years, we’re incredibly honored that you trusted us to be part of protecting it. We’re so grateful for the opportunity to work with you, and it means a lot to hear that our team made you feel like family throughout the process. I’ll be sure to share your kind words with Jessica, Erica, Giovanni and his crew, and Francisco — they’ll really appreciate it. Thank you again for your trust and support. We’re always here for you if you ever need anything!

• 5 out of 5Maria/Cary N4 months ago

  OUTSTANDING Roofing company! They fixed the hole in my roof that was in an odd place. They worked diligently and super-hard and even had to tolerate a down pour of rain! Excellent workers! They cleaned up after the repair. I HIGHLY recommend this company! Their estimates are very reasonable!!

  Reply from the business

  Thank you so much for your kind words and recommendation! We’re glad we could take care of the repair, even with the weather challenges, and get everything handled properly. Our team takes pride in working hard and leaving every job clean and complete. We truly appreciate your trust in Heaven Sent Roofing!

• 5 out of 5Antonio Robles4 months ago

  Thank you Heaven Sent Roofing for coming out to cover up my roof during the store today and preventing further damage.

  Reply from the business

  Thank you so much for your kind words! We’re glad we could be there quickly to help protect your home and prevent any further damage. Our team is always here when you need us, especially during unexpected situations like this. We truly appreciate your trust in Heaven Sent Roofing!

• 5 out of 5Sam Mora5 months ago

  This was the BEST roofing company I’ve ever experienced!! Everyone was extremely helpful and Gio was the best sales representative I’ve ever interacted with. I would HIGHLY recommend this company for any commercial or residential business!! Thank you Gio for everything you did to help us!!

  Reply from the business

  Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. We’re so glad to hear that Gio took great care of you — we’ll be sure to pass along your compliments to him. It was a pleasure working with you, and we’re grateful for the opportunity to help with your project. Please don’t hesitate to reach out if you ever need anything in the future!

• 5 out of 5Lilly6 months ago

  The whole crew, from the foreman to the office management, were just fantastic. They were very responsive and communicated very efficiently and timely! The workers did a great job with the roof and left the area spotless when the job was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for taking the time to share such kind words. We truly appreciate your feedback and are grateful for the opportunity to work on your home. It means a lot to hear that our team — from the foreman to the office — provided a great experience and clear communication throughout the process. We take pride in our workmanship and in leaving each property clean and cared for, so your comments really mean a lot to us. Thank you again for your trust and recommendation. If you ever need anything in the future, we’re always here to help.

🏠 Flat Roof or Pitched Roof — Which is right for your Tampa Bay home? If you are building an addition, replacing an older system, or managing a commercial property, choosing the right roof structure is critical in Florida's climate. Swipe through our comparison guide to understand the pros, cons, and what our extreme weather demands from both flat and pitched roofs. 👉 Need an expert opinion on your specific property? Call Heaven Sent Roofing for a free, no-pressure consultation. 📍 Heaven Sent Roofing 📌 Tampa Bay Area 💼 Over 20 Years of Local Trust #RoofingGuide #FlatRoof #TampaBay #HeavenSentRoofing #HomeImprovement #CommercialRoofing #RoofingExperts`1 day agoBook