Roofing contractor
Hammer Down Roofing & Development
2830 County Rd 390, Panama City, FL 32405
- Google average
- 5.0
- Ratings counted
- 136
- One and two star
- 1 of 136(0.7%)
- Florida median
- 2.5%
The first three are Google’s own figures for Hammer Down Roofing & Development, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 135 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
Lower than most — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Hammer Down Roofing & Development.
- 1 out of 5Molly Clunea year ago
TLDR; horrible communication/customer service from this company. Woke up one morning late February to a leaky roof, and Hammerdown was able to get out that day to give me a look. We found out my roof wasn’t up to code, so scheduled more thorough repairs than I thought would be needed. That’s fine! Gotta do what we gotta do. They gave me the name of a Solar installer who could get my panels off & back on for me, and we got to work. On 4 March, I got an e-mail from Hammer Down that said the city had cleared the permit & we’d start on the 6th. Great! That went fine, and they were in & out in less than half a day on the 6th. The work was great, and I do appreciate that. The problems started when I contacted the Solar contractor to get my panels put back on. He said we could not do it until the roof passed inspection from the city. No big deal! I contact Hammer Down about it that same day (6 March) and was told they would let me know when they heard something. Time slips away, and I hear nothing. On the 13th I sent a text, and was told I’d hear when they did. On the 17th I texted again, and got nothing. This happened over and over. They stopped taking my calls for a while, only picking up if I called from a different number. When they did answer texts, there was little to no information. Fast forward to 24 April, and I was finally able to go to city offices during office hours. They told me the permit wasn’t actually issued until early April, and that I was likely getting the silent treatment because part of the permit included a pre-inspection. They gave me the number for the city inspector, and he contacted them & got the ball rolling for me. The inspection finally happened on 1 May, almost two months after the work happened. On 5 May I spoke with an employee on the phone & asked for the owner to give me a call. I told that employee that I would be asking for a partial refund when I spoke to the owner. It is now 20 May, and I have heard nothing. My texts are eve
Google cut this review short. The full text is on their Google profile.
Reply from the business
We wish you well and hate to hear you had a negative experience. As always there is more than one side to every story. Your job was done with quality and a permit was opened and closed with all inspections done. We always have room for improvement. God bless.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- timely completion9
- family owned and operated5
- polite staff5
- metal roof4
- new roof installation4
- professional crew4
- honest staff3
- product selection3
- punctual crew2
- roof appearance2
Other reviews we hold
14 more of the 122 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Doyle Guy3 hours ago
The team at Hammer Down has done multiple roofs for us and each one went as planned and for the budget we set. They always show up when they say they will and most importantly share a dedication to attention to all the details. And in roofing - details are what matter the most. Highly recommend.
Reply from the business
Thank you, Doyle and the entire Guyson Construction team! We truly appreciate your trust and the opportunity to work with you on multiple projects. Your team shares our commitment to quality, communication, and attention to detail, which makes every job run smoothly. We’re grateful for the relationship we’ve built and look forward to completing many more successful projects together!
- 5 out of 5Yvonne Ortiz2 days ago
Just wanna take this opportunity to think Jason Yvette, and everybody that worked on my property. I am so appreciative and thankful. Jason was very professional when he came to do his estimate. He was very honest. And straightforward and I appreciate that. I can’t believe how fast everything got done. I thought you need your roof done was gonna take weeks. But thank God it didn’t. They literally were there a day and it was done. The roof looks amazing and I Definitely would recommend!!!
Reply from the business
Thank you so much for taking the time to leave us such a wonderful review! It truly means a lot to our entire Hammer Down family. We’re so glad Jason, Yvette, and the rest of our team were able to make the process easy, honest, and stress-free for you. We know having to replace a roof can feel overwhelming, so hearing that everything came together quickly and that you love the finished product is exactly what we strive for. We’re incredibly grateful that you trusted Hammer Down with your home and even more thankful for your recommendation. Thank you again for choosing Hammer Down Roofing and allowing us to be your local roofer! 🔨🧡
- 5 out of 5Anne Reed3 days ago
Matt and his staff are always quick to help and respond. Matt communicates and shows up, even after hours! I highly recommend them for your roofing needs!
Reply from the business
Thank you so much for taking the time to leave us such a kind review! It really means a lot to our Hammer Down family. I’m especially glad to hear Matt and our team were quick to help and responsive throughout your experience. Matt truly takes pride in being available and making sure our customers are taken care of, even after hours, so your feedback means a lot. We really appreciate your trust and your recommendation. Thank you again for choosing Hammer Down Roofing! 🔨🧡
- 5 out of 5Marý Anne Seymour5 days ago
We are very happy with our new roof! The whole process was great and the two guys were very nice, on time and as told the job was done in a couple of days. I have a lot of respect for them, working so hard in this terrible heat. Also impressed with all the other people from your office to the boss Matt. I never met Jason only spoke with him on the phone and he was very nice as well, he seemed concerned about my issues and informed me that his boss would meet me the next day. Matt was at my home as expected. He listened to me and my issues, then got on the roof. I thought I had one leak, but he informed me that l will have more. I was disappointed knowing that I was having these issues as my home is less than 7 years old. At this time I was feeling overwhelmed and Matt was very helpful understanding my feelings and explaining my options. I did get 2 quotes and I am blessed to have called Hammer Down (2nd quote) and met Matt. It was only logical to choose Hammer Down and fix all with a new metal roof. I am blessed as well to be able to afford it. Thank you so much! God bless Hammer Down!
Reply from the business
Thank you so much for this incredibly kind and thoughtful review. It truly means more to us than you know. You were such a pleasure to work with, and we are very thankful you trusted Hammer Down during what I know was an overwhelming and unexpected situation. Our goal is always to listen, be honest about what we find, and help our customers understand their options without adding any pressure. I’m grateful we were able to give you peace of mind and provide a lasting solution for your home. I’ll also make sure Jason, our office team, and the crew know how much you appreciated their care and hard work—especially in this Florida heat. Thank you again for choosing us and for taking the time to share such generous words. We feel blessed to have met you and to have had the opportunity to help you in your time of need. God bless you as well! —Matt and the Hammer Down Team 🔨
- 5 out of 5Develyn Davisa week ago
Thanks Matt for fixing my roof! Quick & helpful service! Highly recommend!
Reply from the business
Thank you so much for trusting the Hammer Down Team. We greatly appreciate you! 🙏🏻🔨 …
- 5 out of 5Katie Putz2 weeks ago
Matt and Jason at Hammer Down were outstanding from start to finish. Since this was our first time replacing a Florida roof, they were incredibly patient, took the time to answer every question, and offered fair, honest pricing. The …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Wow what a phenomenal review! I can’t wait to share it with the entire team!! Thank you so much for your kind words and for treating our team like family while on the project. We truly appreciate you and your family!! 🙏🏻🔨🔨 …
- 5 out of 5Christopher Stanifera month ago
Professional crew, would highly recommend to friends and family.
Reply from the business
Thank you for the kind words!!! 🔨🙏🏻 …
- 5 out of 5Joyce Mudd2 months ago
This company is very professional and delivered everything as promised. They completed the job in a timely manner and went above and beyond to ensure we were pleased with their services. Garrett and his crew were excellent!
Reply from the business
Thank you mam we greatly appreciate you guys! 🙏🏻🔨 …
- 5 out of 5Dan Carlisle4 months ago
The only Roofing Company we will ever use. Matt and his team are great. They have done an amazing job on multiple jobs for us. Highly recommend!!!!!
Reply from the business
Thank you sir we truly appreciate the kind words!! 🙏🏻🔨🔨 …
- 5 out of 5Sharon Wilkinson4 months ago
Estimate given by Jason very informative; office staff very friendly; Garrett, Aaron and crew were punctual, worked til sunset, cleaned the work site well, roof looks great!
Reply from the business
Thank you for your positive feedback! We hope that you come back to us in the future, we appreciate your business!!
- 5 out of 5Thomas Ledman6 months ago
A dependable roofing subcontractor is one of the highest priorities for a general contractor. We have complete faith in Hammer Down Roofing and Development. Their excellent communication is unmatched in the area and their quality of work …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Those words truly mean a lot coming from a high caliber builder such as yourself we appreciate the opportunities and the continued relationship! 🔨🙏🏻 …
- 5 out of 5Cheryl Williams6 months ago
Hammer Down did a great job on our new roof! The roofing team was fantastic also. Jason was so amazing to work with from the estimate, product choices, above grade materials used, outstanding warranty and time frame. Their work was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are so very thankful for those awesome words! Truly 🙏🏻🔨❤️ …
- 5 out of 5Eric Arnold6 months ago
Great service and expertise. Big thanks to the Hammer down crew.
Reply from the business
Greatly appreciate you sir!! 🙏🏻🔨 …
- 5 out of 5sonya stephens6 months ago
Hammer Down did fantastic job. I highly recommend them and doing a job well done! If you need a roof done or roof repair call Hammer Down they'll be there and do a job well done. Thank you hammer down for outstanding job!
Reply from the business
Thank you mam! We appreciate you very much thank you for the opportunity to work together on your project! 🙏🏻🔨 …
The latest post from this business
Posted by Hammer Down Roofing & Development to their own Google profile 21 days ago. Their words, not ours.
The kind of review that makes our whole crew proud. 🔨 From answering every question to protecting the property & leaving behind a beautiful new roof, this is what doing the job right looks like. Thank you, Katie, for trusting Hammer Down with your home and for taking the time to recognize Matt, Jason, and our hardworking crew. We appreciate you more than you know. #HammerDownRoofing7 hours ago
What Hammer Down Roofing & Development says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…and were professional, efficient and guaranteed their work. Many thanks to Hammer…”
States years in business
“…Together, our company has more than 30 years experience. We care first and…”
Family owned
“…working alongside my parents’ family run roofing company where I was always…”
Their site also states: free estimates.
Other roofers in Panama City
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Tadlock Roofingroof replacement, responsive staff, easy process4.7305 ratings5.6% one and two star(850) 785-7777 | 4.7 | 305 | 5.6%17 of 305 | (850) 785-7777 |
| Certified Roofing Solutions, LLCestimate, new roof installation, metal roof installation4.9244 ratings2.5% one and two star(850) 588-6388 | 4.9 | 244 | 2.5%6 of 244 | (850) 588-6388 |
| Kings Roofing NWFL, LLCmetal roof, roof appearance, polite staff4.8144 ratings2.8% one and two star(850) 215-0423 | 4.8 | 144 | 2.8%4 of 144 | (850) 215-0423 |
| Centennial Roofingestimate process, polite staff, roof estimate4.5129 ratings9.3% one and two star(850) 215-7663 | 4.5 | 129 | 9.3%12 of 129 | (850) 215-7663 |
| Holloway Roofing Unlimited Incfair pricing, courteous staff, job completion time5.0108 ratings0% one and two star(850) 678-7663 | 5.0 | 108 | 0%0 of 108 | (850) 678-7663 |
| Safeguard Roofing Pros LLChelpful staff, communication, metal roof5.050 ratings0% one and two star(850) 818-2888 | 5.0 | 50 | 0%0 of 50 | (850) 818-2888 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 136 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 136, of which 122 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.