Roofing contractor
Greenwood Industries
640 Lincoln St, Worcester, MA 01605
- Google average
- 3.6
- Ratings counted
- 49
- One and two star
- 16 of 49(32.7%)
- Massachusetts median
- 1.1%
The first three are Google’s own figures for Greenwood Industries, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Massachusetts roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 30 | 61% | |
|---|---|---|---|
| 4 | 3 | 6% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 16 | 33% |
Much higher than most — the typical roofer in Massachusetts sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 12 one and two-star reviews we hold, most recent first.
- 1 out of 5Guillaume Beaudoina month ago
One of these trucks was driving on the Mass Pike and beer cans fell out the back!
Reply from the business
Hi Guillaime, Please share more details at info@greenwood-industries.com so we can address this directly with the driver. Your feedback is important to us and helps ensure we deliver on our promise to protect our employees and the communities where they live and work.
- 1 out of 5Scott Dominy4 months ago
They have open workers comp cases due to on the job injuries. They refuse to compensate medical claims. They don't want to close the cases out. They still owe me money for medical treatment.
- 1 out of 5bryan meserveya year ago
I’m honestly impressed at how awful these guys are at driving.
Reply from the business
Thank you for bringing this to our attention. Safety is a top priority for Greenwood, and we’re committed to upholding the highest standards. Please share more details at info@greenwood-industries.com so we can address this directly with the driver. Your feedback is important to us and helps ensure we deliver on our promise to protect our employees and the communities where they live and work.
- 1 out of 5Paul K2 years ago
was almost side swiped by these idiots as apparently the yield sign is optional when you're in a speeding truck with your company name on full display 7/1//24 9:45am (ish) 495/290/85
Reply from the business
We are sorry that you had a bad experience with a Greenwood vehicle. We take safety very seriously, both on and off the job site, and strive to ensure our team adheres to the highest safety standards, including while driving. Please share any details via info@greenwood-industries.com so we can address the issue directly with the driver. Your feedback is invaluable in helping us maintain our quality and safety standards.
- 1 out of 5Andrew Vayo2 years ago
Here with another terrible driver encountered. The clown in their hunk of junk pickup truck decided to block traffic on an offramp from passing by as they stradled the left and right lanes.
- 1 out of 5Samantha Angers2 years ago
These people do not know how to drive one of there drivers hit me on Friday he was def not paying attention when he side swiped my right side leaving pretty good damage the truck was completely beat up and I have a brand new car he then proceeded to say it was my fault but I have a dash camera you can tell clear as day he hit me side especially considering I was in the left lane and couldn’t go anywhere… and a lot of there drivers look drunk all the time you guys need to bring all your drivers in for a safety class so they can learn how to drive this shouldn’t be a problem constantly with multiple people complaining…
Google cut this review short. The full text is on their Google profile.
- 1 out of 5josh roy3 years ago
Driving home from a long day at work and I got cut off by one of the Greenwood industry roofing trucks and I had yelled out the window to the man that he needed to learn how to drive and he immediately pulled over at a green light got out of his truck and tried to fight me and tell me that it was my fault for him cutting me off. Very unpleased especially after looking the company up and seeing that they look like a somewhat professional company. Just don’t cut people off and stay safe on the road
- 1 out of 5Nicole Blanchard5 years ago
Company is awful. Drivers are even worse. I tried calling multiple times on one of their drivers who tried ramming me off the highway at 80 mph, cutting in and out of lanes, tailgating etc... No call back. I have a picture of the license …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- knowledgeable staff7
- truck5
- driving5
- great work4
- leak checks2
- pleasant crew2
- safety protocols2
- smooth process2
- respectful2
- job2
Other reviews we hold
14 more of the 31 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Steve Wicklund5 months ago
Gordon, Jeremy, Josh, and Kevin. They did a phenomenal job on our recent elementary school storm damage repair. Not only where they professional, but they also expedited the process and made it easier to identify future problems. I have nothing but wonderful things to say about Greenwood in general, but these four guys really did the job and I appreciate that.
Reply from the business
Thank you for the kind words Steve, we're glad to hear the team not only took care of your issue but made things easier too!
- 5 out of 5Daniel Clow11 months ago
Shawn and the team have always given me excellent customer service. On top of that they use quality materials and deliver a great finished product.
Reply from the business
We're glad to hear you had a great experience!
- 5 out of 5Blake Wisea year ago
Pleasure to work with. Knowledgeable and proffesional
Reply from the business
Thank you, Blake!
- 5 out of 5Eddie McNamaraa year ago
Roy aka Mush recently did a repair at our facility. He was very professional, respectful and knowledgeable finding where our leak was coming from. The entire process was handled safely, smoothly, and efficiently. I highly recommend Roy for any roofing work.
Reply from the business
Thanks Eddie, we're glad to hear he did such a great job for you!
- 5 out of 5Liz Blenisa year ago
Worked with Mush, very respectful and very knowledgeable.
Reply from the business
Thank you, Liz!
- 5 out of 5Ja year ago
Shawn and the team at Greenwood is great. They do great work and very responsive.
Reply from the business
Thank you for the kind words!
- 5 out of 5Tony Marianoa year ago
GRS provided exceptional service and expertise for our historic church roof estimate. I'm impressed by the care and attention to the details your team brought to this project. Their use of drones and thorough inspection demonstrated a high level of professionalism.
Reply from the business
Thank you, Tony, we're glad our team was able to do such a good job for you.
- 5 out of 5D Fa year ago
Mike Roy and his team have been working through heat waves and difficult conditions on the project in Lawrence Heritage State Park. The leadership, coordination and communication by the Foreman Mike Roy has been instrumental in the success of this project. He ensured that the public visiting the park has not been impacted by the project. I couldn’t be happier with this project and the workmanship of the roof project on this historic building. Unfortunately, the photos don’t show the roof and the magnitude of the work completed on this project. Thank you, Darryl
Reply from the business
Thank you for the kind words about Mike and his team!
- 5 out of 5Michaela year ago
Great job. Knowledgeable and friendly
Reply from the business
Thank you, Michael!
- 5 out of 5Landon Rowea year ago
Worked with mush great guy
Reply from the business
Thank you!
- 5 out of 5Samuel Dunbara year ago
Greenwood Industries did a fantastic job on my project. Showed up everyday ready to work. The Roy brothers worked well as a team throughout the project. The entire team conducted themselves with professionalism and quality work. Even on days of rain, they would arrive to check the building for any leaks (if any), and patch right away. They never left the shift without ensuring the roof was weather tight and sealed up. Truly a great group to work with.
Reply from the business
Thank you Samuel, we're glad to hear the team did such a great job for you.
- 5 out of 5Jack Sperrya year ago
Greenwood’s foreman Gordon and his crew were a huge help at our project. Gordon was very knowledgeable, very helpful, and always kept his work area clean. Hoping to get him on all my future jobs
Reply from the business
Thank you Jack, we're glad to hear that!
- 5 out of 5Michael Cabibboa year ago
Greenwood Roof Services was great to work with, flexible and supported our tight schedule. Sean Booker, the foreman, helped to solve problems outside of his scope, was calm and respectful to our client. Greenwood followed ask safety protocols.
Reply from the business
Thank you for the kind words Michael!
- 5 out of 5Drainry2 years ago
Technician Mush was extremely helpful and responsive in regards to finding and repairing ongoing issues with our building. He and his crew were pleasant and easy to communicate with and worked within our strict safety guidelines. Photos of two separate repairs that were found, before and after.
Reply from the business
We appreciate the kind words and the photos.
The latest post from this business
Posted by Greenwood Industries to their own Google profile 2 years ago. Their words, not ours.
NACIA Award Recognizes Greenwood’s Work on Quincy Public Safety HeadquartersAug 13, 2026Learn more
What Greenwood Industries says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Packages Roof Restoration & Warranty Campus Care Safety Projects Roof…”
States a founding year
“…Since 1992, the company has grown to 750+…”
Free estimates
“…Comprehensive Inspection Report Get Free Consultation Preventative Protection GPA 3.0™ Roof…”
24/7 emergency call-out
“…Yes. For emergency service call: 888-653-7663 . Greenwood…”
Other roofers in Worcester
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Tip Top Roofinghard working crew, pleasant staff, dumpster removal4.9370 ratings3.5% one and two star(508) 835-4777 | 4.9 | 370 | 3.5%13 of 370 | (508) 835-4777 |
| Tri-State Construction Cosiding, professional crew, estimate5.0255 ratings1.2% one and two star(508) 751-8585 | 5.0 | 255 | 1.2%3 of 255 | (508) 751-8585 |
| Hemlock Roofingcourteous staff, decking, attention to detail5.0214 ratings0% one and two star(774) 418-3724 | 5.0 | 214 | 0%0 of 214 | (774) 418-3724 |
| TRUEHOME Roofingfair pricing, siding, efficient crew4.9187 ratings2.1% one and two star(774) 224-8668 | 4.9 | 187 | 2.1%4 of 187 | (774) 224-8668 |
| Pinkman Roofingsiding replacement, attention to detail, professional crew5.0145 ratings0% one and two star(508) 233-7411 | 5.0 | 145 | 0%0 of 145 | (508) 233-7411 |
| Seven Hills Roofingquick response, easy to work with, professional job4.8136 ratings5.1% one and two star(508) 414-8305 | 4.8 | 136 | 5.1%7 of 136 | (508) 414-8305 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 49 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 49, of which 31 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.