Garcia Roofing

All 5 of the one and two-star reviews we hold for Garcia Roofing, most recent first.

• 1 out of 5Daniel Mason2 months ago

  Just lowered this from 2 stars, they did a good job on repairing the roof however, they had to tear down some gutters, and have yet to come back to repair the work. Even after 2 months of calling them, they just don't respond once they …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5DeadHouseD2 years ago

  Maybe I will be able to change this at some point but almost 6 months in and still dealing with trying to get issues fixed. But It started with the salesman. After approving the job I was unable to get in touch with or receive a response for almost a month just trying to get a time line on when my roof would be installed. But wait it gets better. Finally get word that they are waiting for materials to come in. No problem. Another month or so passes and I get a call saying they will come out to measure so they can get materials ordered???? So on to install day. I have existing gutters on my house and was asked if I would be keeping them. I said yes. They then proceed to install my roof (Metal by the way) overhanging the existing gutters complexly. So after months they finally send a crew to trim back the roof. While doing so they then damage the corner seem caps and just leave. Then after having multiple gutter companies come out to have new gutters installed I am told that 1- Drip edge is so tight against the fascia that they do not feel comfortable installing. and 2- The drip edge they installed is so large that the gutters would be hanging off the bottom on my fascia and may not catch alot of rain during a heavy storm. Have talked to 2 different drip edge manufactures that said it is recommended for the drip edge to have a small gap from fascia to prevent water wicking back underneath it. But was told from Garcia that this was installed to there specs. I guess the amount I spent (also want to add that I didn't haggle about price or anything. Got a quote and said go) wasn't enough to get the good customer service I saw in reviews that I ultimately based my decision to go with them on. And so you know this is going on 6 months

  Reply from the business

  Hi there, we are so sorry to hear about this experience. Can you please contact us at info@garciadidmyroof.com with your name and the address of the job so we can investigate this matter?

• 2 out of 5Lee Kyle4 years ago

  Based on the reviews I thought I would get exemplary service from Garcia Roofing. Unfortunately my experience has been less than satisfactory. I had Garcia install a metal roof on my home. I had the sales person come out over a month before Ida and he said then that it would be at least 6 weeks before they would get to my roof. I was fine with that. Then Ida hit and it pushed my order back even further, even though we suffered roof damage during Ida. It took 4 months for them to get to the roof. I was patient and ok with that. I was told that the roofers would replace any damaged or rotten wood they encountered while installing the roof. They did not. They nailed into wood that animals had eaten through to enter the roof, they nailed into weather damaged and rotten wood. I have called several times and even had the warranty inspector come out. He told me to hire a carpenter to fix what should have been repaired by them. I called back and asked them to send out a repair inspector to assess the situation and was told I would get contact within two days, and nothing. I am so frustrated and disappointed. I wish I could recommend because the metal roof is something I've saved for for years, and have been looking forward to it, but its really disappointing that they cut corners and roofed over damaged wood.

• 1 out of 5Andres Braud5 years ago

  Wanted to charge $300 just to give an estimate. Not looking for a roof inspection.

  Reply from the business

  Hey Mr. Braud, we offer free inspections to all homeowners. If you are buying a home and not currently the homeowner, we do charge a fee for a written inspection report. Please give us a call if you have any questions!

• 1 out of 5Jeremy WebreEdited 6 years ago

  Please read!! Terrible experience all the way through. The salesman David Winge said Garcia roofing was the highest quality company and hand nailed every shingle with six nails, so I went with them even though they were one of the higher priced companies. If this was true then it would have been a great experience. That’s where the plesentrys ended. First we were told to write a postdated check to “hold our place” until the insurance checks were deposited, instead they deposited the postdated check the next day. That should have been a sign of things to come and I should have walked then. David then assured me it was a small accounting error and promised a credit for the trouble, so I kept going. I was told the job would be completed in one day. I asked that our flower beds and water fountain be covered. I was told that wouldn’t be a problem. I was also promised an English speaking rep on site to voice concerns. When the crew got there I was immediately told it would be two days. Afterward told me they had nothing to cover flowerbeds etc. with. I lent them my tarps and helped them cover the areas I was concerned withThe rep who was supposed to be the go between hadn’t shown up yet and the dumpster that was supposed to be there wasn’t so they threw the stripped material in my yard. When the rep got there with tarps after the roof was mostly stripped, I showed him how a few of the materials that were supposed to be ordered weren’t there. He went to go get those missing items and that was the last time I saw him over the course of the two days. He didn’t even get everything needed to complete the job in the end and the crew just used the stuff that was suposed to be replaced and painted it! The crew then roughly comunicated they had no screw gun to take the satellite off of the roof. I thought I was offering the use of mine but they pointed to the roof and were motioning me to do it for them. I thought that was strange. I reluctantly climbed on the r

  Google cut this review short. The full text is on their Google profile.

• beautiful work15
• cost9
• job completion time6
• insurance coverage5
• polite staff5
• gutter repair3
• roof appearance3
• wait time2
• qualified workers2
• leak repair2

14 more of the 63 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Lynette Aulds2 years ago

  We chose Garcia to do our Fortified Roof because they were more knowledgeable about the Fortified roof process. When Taylor Landry presented the info to us we felt comfortable that he knew what he was talking about. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Lynette, for your fantastic review! We’re delighted to hear that you had a great experience with our team and that everything went smoothly.

• 5 out of 5jonathan williston2 years ago

  It was an easy process with all the questions I had with it being my first time getting a few done. The crew working on the roof were fast and thorough. They cleaned up everything when they finished before they left.

  Reply from the business

  Thank you, Jonathan, for your 5-star review! We're glad to hear that your first roofing experience with us was smooth and that our crew was fast and thorough.

• 5 out of 5Chris Adams2 years ago

  Thanks to Taylor Landry for his expertise in helping to get insurance coverage. Abe Diaz and his crew did an amazing job completing the work in 12 hours!

  Reply from the business

  Thank you, Chris, for your 5-star review! We're delighted to hear that you had a positive experience with Garcia Roofing. From navigating insurance coverage to completing the work efficiently, our team strives to deliver excellent service and quality craftsmanship. Your satisfaction is our priority! Thanks again for choosing Garcia Roofing!

• 3 out of 5Benjamin Irino (Ben)2 years ago

  Got the roof done in a day (15ish hours) and Showed up on time. My Roomate stepped on a nail, and started bleeding. The guy in charge said he would come back by with a magnet the next day, but obviously didn’t….

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Benjamin, we are so sorry to hear about this experience. Can you please contact us at info@garciadidmyroof.com with your name and the address of the job so we can investigate this matter?

• 5 out of 5Tyler Self2 years ago

  Garcia did a beautiful job on our roof. They were very timely and easy to work with!

  Reply from the business

  Thank you, Tyler, for your amazing review! We're thrilled to hear that you are pleased with our work and found our team easy to work with.

• 5 out of 5Kimberly Cuellar3 years ago

  Sam, the project manager, did an amazing job at making this rather stressful situation a breeze! Outstanding professionalism! Roof is all fixed up and ready to last us years!! Thank you.

  Reply from the business

  Thank you for your review, Kimberly! We agree, Sam is a great part of our team. We appreciate the opportunity to take care of your roofing needs!

• 5 out of 5Jesse Tubbs4 years ago

  Everyone that I met through Garcia Roofing was punctual and professional. The inspector and project manager were very knowledgeable about their trade, and were incredibly helpful during this process. I am glad that I made the decision to hire Garcia Roofing instead of another company. The crew completed the job in about 9 hours. They were very thorough. They found wood that was rotting and promptly removed it, and patched it. I am very impressed with the quality of work, attention to detail, and materials used for this project.

  Reply from the business

  Thank you for your review, Jesse! We take pride in our amazing team and appreciate the opportunity to show you our workmanship. We are happy to hear another customer proudly say, “Garcia Did My Roof!”

• 5 out of 5Zazenski Garrison4 years ago

  Garcia was a great company. The project manager donovan was very timely and efficient. He kept me informed and the roof came out great.

  Reply from the business

  We appreciate that! We're glad to hear you're happy with your new roof!

• 5 out of 5Kimberly4 years ago

  Anthony and his team were very responsive and fast. He even called and wanted to schedule a follow up, after the work was performed, to make certain we were pleased.

  Reply from the business

  Thank you for your review, Kimberly! Our team is happy to hear you were taken care of.

• 5 out of 5Karen Eddlemon4 years ago

  I called for an estimate. The inspector came out the next day and they were able to do the repair two days later. Garcia is now my roof company.

  Reply from the business

  Thank you for taking the time to share your experience! We're so glad to hear Garcia is your go to.

• 5 out of 5Adam Rouillier4 years ago

  Service was outstanding and the job quality is top knotch.

• 5 out of 5Lance DArmond4 years ago

  Everything was done in a very professional manor from the initial inspection through the estimate and finally the repairs.

  Reply from the business

  Thank you for your review, Lance! We're glad to hear of your experience!

• 5 out of 5Keith Rye4 years ago

  Garcia Roofing is a very well run professional company. They were not the cheapest estimate we got but were worth the cost. Communication was great, roof installation quick with no nail guns, all hand nailed. Roof looks great and the follow up by Donovan was appreciated.

  Reply from the business

  Keith, thank you so much for taking the time to leave a review! Your experience is great to hear, and we're so glad you can now proudly say, "Garcia Did My Roof!"

• 5 out of 5daniel pumilia4 years ago

  Very professional. Excellent work quality. Wait was long but considering the number of roofs they had to do because of Ida, it's understandable.

  Reply from the business

  Thank you for taking the time to share your experience, Daniel! We appreciate you allowing us to take care of your roof.

• Warranty offered

  “…Storm Restoration Our Projects Warranty Community Titan 9 Santa Did My Roof…”

• Free estimates

  “…Did My Roof Community Stories Financing Free Inspection Contact Contact Service Areas (504)…”

• Financing available

  “…Explore our financing options that make it easier than ever to get…”